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Cheaper
Average
Higher
About
4.5
#15 of 44 resorts in Karon
Location
3.7
Cleanliness
4.2
Service
4.3
Value
4.1
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
The only hotel offering direct pool access from all rooms, where room services serve by boat.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Mid-range
Languages Spoken
English, Thai
Location
459 / 2-3 Patak Rd, Karon, Phuket 83100 Thailand
Name/address in local language
Access Resort & Villas
1,012 reviews
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
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Access Resort & Villas stands out for its comfortable rooms with praised pool access and pristine cleanliness, a detail that consistently attracts positive remarks from guests. While some travelers have flagged maintenance issues, the hotel's amenities, including the swim-up rooms, are generally celebrated, and the service is lauded for its friendliness and attentiveness.
Opinions on value vary, with some finding it reasonable and others less so. The hotel's location near Karon Beach is popular for its convenience, and the atmosphere is often described as tranquil, with the added charm of live music in the evenings.
Location
Convenient
Atmosphere
Tranquil
Rooms
Comfortable
Value
Reasonable
Cleanliness
Spotless
Service
Friendly
Amenities
Relaxing
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Stayed here on the first 2 weeks of February in room 114 a very quiet part of the resort,
We requested a room which would get the sun most of the day via email.
On arrival we got our request & were very happy with our swim up room, Staff are as others have said...Happy, Polite & Very approachable.
This hotel can do with some improvements around the pools as there are weeds growing out of the pools overflow drains "See pictures"
Entertainment also needs improving "It's very poor" Leaving resort for evening meals going into town centre about a 10 minute hazardous walk amongst the traffic with horrendous fumes from vehicles which made for a poor experience "Not the hotels fault" However if there was better entertainment in resort we would have dined in & draught beer rather than bottled would be a great improvement.
Would we visit again? Yes if improvements were made.
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Date of stay: February 2020
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AccessResort, Executive Assistant Manager at Access Resort & Villas
Responded Feb 22, 2020
Dear Tony-FW, Thank you so much for taking the time to share your experience following your stay at ACCESS Resort & Villas. We are so delighted to read your pleasure with room 114 where found to be tranquil and fetched sunbeam. It's great to learn that our staff consistently made all along with happy, polite and approachable and brought you a 2 weeks stay with memorable moments. Please be assured that your onsite notes will be taken care and improve as we regularly aim to achieve our service quality and we would love to see our guests leave the hotel with impression. Hope to have the opportunity of welcoming you back again in the not too distant future. With warm regards, Chakkaphan J.
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I cannot praise this hotel enough, the staff, the hotel and the food were excellent. We had a pool Villa which was beautiful and had plenty of room with a sofa as well. We had breakfast with our room and we cannot fault any of it, it was continentally being cleaned and food replenished. All staff were friendly and helpful. It is about a 25 minute walk to the main shops and restaurants but you can get a taxi from the hotel which is 500 bahts which is about £5 which is quite expensive for a 5 minute drive but worth it when it is so hot. The hotel grounds and facilities are really clean and I would highly recommend. Thank you to all staff for a faultless and beautiful holiday.
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Date of stay: January 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AccessResort, Executive Assistant Manager at Access Resort & Villas
Responded Feb 4, 2020
Dear sylvester7777, Thank you so ever for your time sharing such great impressions on TripAdvisor and for having chosen ACCESS Resort & Villas as your desirable accommodation. It's always our pleasure to read that our valued guests had enjoyable stay and left with wonderful memories. We are delighted indeed that you adored our Pool Suite room, staff hospitality and cater service. Much appreciate for recommending us to others. The team and I are looking forward to welcoming you back very soon. With warm regards, Chakkaphan J.
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The staff here are so welcoming and helpful. Any problems are resolved quickly. Hotel has a beautiful set up with rooms winding round the water. Rooms are beautifully clean. The room service delivered by boat is a totally unique experience. The painting round the pool could do with a paint and more cleaning of the water to free it from foliage, leaves etc would be good but overall a very pleasant stay.
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Review collected in partnership with this hotel
Date of stay: March 2020
Room Tip:Can't say anything, had a great stay. Thank you Access and your awesome staff.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AccessResort, Executive Assistant Manager at Access Resort & Villas
Responded Mar 30, 2020
Dear MikeSendall, Thank you very much for sharing your stay experience at ACCESS Resort & Villas. We are so glad to hear that you admired our hospitable service and enjoyed with our atmosphere environment, pool access room and along with the unique of room service delivery. Your positive comments and your suggestions have been addressed to our team in order to implement and improve further service efficient. Thank you again for having chosen to stay with us. Hope to have the opportunity of welcoming you back in the not too distant future. With kind regards, Chakkaphan J.
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We’ve just returned from a lovely; relaxing 2 week break at Access. The pool access from all rooms and private terrace with comfortable loungers was a huge luxury and bonus and we enjoyed having this facility & used it every day. The staff here are amazing & will do anything they can to help you. Yes it’s true that there are no drawers in the room but we got round it by asking for extra coat hangers (which were delivered immediately) & put as much as we could on these leaving only undies in the case. No problem! Also extra tea & coffee, as much as you want, will be provided by the cleaner if you ask. Same goes for bottled water. Pool/beach towels can be changed daily if you ask. We can highly recommend FAMILY BAR which an be found on turning right out of the hotel. It’s run by Lee & Emily who are a lovely; friendly couple and put on great nights with good music & strong cocktails. They are also helpful with local advice.
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Date of stay: March 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AccessResort, Executive Assistant Manager at Access Resort & Villas
Responded Mar 17, 2020
Dear WarwickshirePussycat, Thank you so ever for sharing your wonderful review after 2 week stay at ACCESS Resort & Villas. It's truly pleasure to read and learn that you had relaxing time and were impressive with the pool access room and comfortable loungers. Your commendation has been shared with the team in order to continually sustain our further service quality. Wish you have a lovely time till we get the privilege of welcoming you back again in the near future. With warm regards, Chakkaphan J.
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Visited here with my wife 19th March till 2nd April,was extremely Hot,rooms were very spacious and serviced every day with fresh pool towels. All the room have the pool right outside the patio doors which was a good send,also plenty of other sunbeds around with no trouble getting one. Pool bar served good cocktails, but was a little run down could do with some TLC.
The pool was always lovely and warm,the swim up bar served good cocktails but irt was a bit run down and needed some TLC as did the pool,didn't put us off though we were there most afternoons. Room service delivered by boat was good and the food was good and large portions we shared,recommended Mama Jins across the road the food is fantastic,we ate here a lot.
Beach is a hot 15 mins walk with loads of shops,restaurants along the way amazing beach,beds and brollies on the beach but not toilets,you have to go in one of the bars/restaurant and pay 20 bart each to use. Recommend the Jame Bond Island Tour that was brilliant, if you planing to go out and about by taxi download BOLT which is there version of Uber and half the price of the normal taxis.
Worth staying at this resort, wasn't busy when we visited due to covid so nearly empty about 6 couples,so there wasn't any entertainment but they were set up for some,Happy hour 17.00-19.00 well worth doing.
All in all a very nice stay with lovely friendly staff that will help with anything you want
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Date of stay: March 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Access Resort, General Manager at Access Resort & Villas
Responded Apr 7, 2022
Dear Thomas H, Thank you so much for your time sharing positive review and for choosing the ACCESS Resort & Villas as your desired accommodation recently. I am thrilled to read that you found our pool access room was comfortable to stay and was convenient to relax especially on a sunny day you could take whole afternoon for swimming and sipping cool cocktails. Very pleased to know that you admired to our boat service delivery and satisfied entirely with our hospitable service. Your valuable feedback gives us a chance to improve and continually keep up our service quality. This will be shared with the team in order to encourage and endeavor their effort. Thank you again for recommending James Bond Island trip and for pointing out what other readers may take advantage to plan their excursions once staying here. Wish you and your wife a wonderful time till we have the privilege of welcoming you back again in the future. Warmest regards, Chakkaphan J. Executive Assistant Manager
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To some it may seem petty but I found so many things wrong with this hotel. On the positive side staff were all very friendly and generally helpful despite English being very poor in some. Rooms were large and kept spotless by the room staff but struggled to put any clothes away due to having not a single drawer or wardrobe in the room, only a small rail with a couple of hangers. The swim up pools were great but thankfully ours was in the sun most of the day, only half of the rooms got any sun so be careful were you are. The larger pool areas seemed very quiet which was just as well as the number of loungers was very limited, most having missing arms of requiring replacement. Breakfast I personally found dreadful, not a big fan of salad and stew although some did seem to find this adequate. constantly running out of cups which took 10 minutes before another 3 or 4 would come from the kitchen. poor selection of bread and pastries all of which generally kept open for the flies to feast on. Cant comment on the evening food as we ate out every night but did hear the complimentary meal to be very poor. The hotel did try to encourage residents to stay in the hotel at night with evening entertainment but very rarely seen anyone sat listening. Perhaps the silly prices for alcohol didn't help £25 for two small glasses of wine and £5 for a small bottle of local beer. Perhaps the worst thing about this hotel is the location, a good 20 minutes walk into the main area of Karon which I personally found to have nothing to offer other than overcrowded restaurants and the odd bar surrounded by weed shops. Twenty minutes of walking around motorbikes and badly parked cars just made the walk an ordeal several times a day ,and evening. .Not been to Phuket before and if I did return I would avoid Karon with Kata being much nicer. Finally on checkout yesterday morning staff were insistent we should pay £2.50 for a glass we broke in our room! never I have been asked to pay for a breakage in any hotel I have stayed in worldwide. Sorry but some major investment required in the rundown hotel with a management who seem to know how to run a hotel well.
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Date of stay: January 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed over Christmas & New year . Got back yesterday . We are missing the place already . The staff are all lovely as are the rooms & the food . We attended the Christmas eve gala event which was very enjoyable & reasonably priced ( £35 a head ) which included all the food you could eat + full evening of entertainment. The drinks are extra but i think were reasonably priced . For instance a bottle of local beer is around £2.50 . We booked for the New year's eve gala which apparently was part of our holiday deal ( Tui ) so it was free apart from the drinks but were really disappointed not to attend due to illness which was no fault of the hotel . The location of the hotel is on a quieter side of Karon which suited me & my wife as we like to walk places. A word of warning though the roads are not for the faint hearted . We weren't phased at all though & christened one part of the walk to the beach " Crazy Corner " closely followed by " Suicide straight " lol .. All in all a lovely hotel & lovely resort . We would definitely return at the drop of a hat. Thanks for the lovely memorys Access Resort .
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Date of stay: December 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AccessResort, Executive Assistant Manager at Access Resort & Villas
Responded Jan 19, 2020
Dear 580mattyg, Thank you so much for your wonderful comments and for sharing your stay experience at ACCESS Resort & Villas. We are thrilled indeed to learn your appreciation toward our activities like Christmas & New Year, lovely & friendly staff and service approaches as well as serene location. It's saddened to hear that you was unable to fully participate our parties as illness condition. Your review is invaluable in fostering the Access team members in contributing their service efforts and continuously achieving their service efficient. Again, thank you for your time addressing to stay with us in the future. Please allow us to know your next plan in advance so we would seamlessly exceed your expectations on. With kind regards, Chakkaphan J.
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We stopped here in early March and had the most relaxing time. The Hotel is very serene with spacious cool rooms with the best air conditioning we have had in 7 years in Thailand. The patios outside your rooms are supplied with Sofa/sunbeds and all lead directly onto the stunning pools with your own under water bar stools. There are a few beds in communal areas for when the sun is not on your own poolside patio, however there could do with being more available. The Breakfast was okay , with decent choice, but could have done with being warmer. They have digital thermometers, which clearly don't work. However the service was excellent with superb staff all very friendly and helpful. The location is also good. Yes its about 15min walk from beach, but this goes past great bars, restaurants, shops and temples on route. There is also the blue wooden buses going in both directions which can be flagged down right outside the hotel. There are also great local amenities with "Supper Cheap" supermarket and a great off license, both very close by. And in "Ma Ma Jins" there is one of the best restaurants in whole of Karon Beach is just across the road. ,
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Review collected in partnership with this hotel
Date of stay: March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AccessResort, Executive Assistant Manager at Access Resort & Villas
Responded Apr 3, 2020
Dear CJ B, Thank you so much for taking the time to write a brilliant feedback following your stay at ACCESS Resort & Villas. We are so pleased indeed to read that you appreciated our serene hotel, our decent pool access room and along with the top notch service by our staff. Your notes have been shared with the team in order to continuously sustain a high level of service. Again, thank you for sharing your stay experience. Hopefully, we could have the opportunity of welcoming you back soon. With warm regards, Chakkaphan J.
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A friend had recommended that my husband and I go to Thailand for our winter holiday/honeymoon ( we were married in July) I had only ever heard good things about Thailand , many people claiming to love Thailand , its beautiful etc etc. We therefore went with high expectations. We were extremely disappointed. It absolutely depends on what hotel you stay in and what area you stay in. In regards to this hotel, the staff were lovely, smiley, polite and helpful. The breakfast was more than adequate depending on your tastes and included , fresh fruit, yoghurt, cereal, cheese, ham, egg station, toast, pancakes , bacon and there were numerous asian dishes to include rice and noodle dishes. We ate at the bar and in the poolside restaurant several times and can recommend the spaghetti bolognase, pizza, curry, noodles, salads, basically it was all pretty good and reasonably priced. HOWEVER part of the reason that I chose this hotel was because of the swim up terraces. I went to sit out on mine with my book in the beautiful warmth and within minutes there was an horrendous smell! I could see that there was a drain on my terrace and it appeared to be coming from there. As it was the evening I didn't want to bother the staff or TUI and hoped that it wouldn't be there the next day! The following day we went to the spa in the morning and has some fabulous treatments. We then got the hotels complimentary shuttle bus to the beach at 2pm (they have one at 10 and 2 but do not do a return which I think they child also do nice a day. Driving down the main road outside the hotel which is more like a dual carriageway/motorway with 4 lanes of very busy traffic and no pavement , I was not impressed, the area looked very run down and certainly did not have a holiday vibe. The area surrounding the beach was dirty with rubbish overflowing from the bins and I just did not like the vibe at all. The beach itself was very nice, beautiful sand , warm sea, 200 baht for 2 loungers and an umbrella. There were no beach bars as such bit there were tents selling drinks , smoothies , coconuts etc. When we went to walk back to the hotel, about a 10 or 15 minute walk, my stress levels increased , trying to negotiate this very busy road with other tourists, locals carrying on their business. As we got half way up , there was an overwhelming smell , the same smell that I had smelt on my terrace. It was clear to me at this time that the smell was the sewers. we had to get taxis everywhere
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Review collected in partnership with this hotel
Date of stay: January 2020Trip type: Traveled as a couple
Room Tip:do not stay in 263 , sewer problem. Take a mosquito plug with you. Spray yourself with mosquito...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AccessResort, Executive Assistant Manager at Access Resort & Villas
Responded Jan 21, 2020
Dear charlottelisadavies, Thank you for staying at ACCESS Resort & Villas recently and for sharing your experience on TripAdvisor. We are pleased to read that you found thoroughly our service team a warm hospitality, friendly and helpful manner. It's honored to learn that you had enjoyable our pool access room, tasted our savoring cuisine and unleashed with our spa treatments. We are disappointed to learn that our Guest Services was not called for assistance during stay and we are sorry to hear about your difficult challenges with local sewerage and road as well as surroundings fully occupied that seemed sometimes disorder. Wish you a wonderful time and hope to have the opportunity regaining your confident to stay with us in the future. With kind regards, Chakkaphan J.
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Very nice hotel with fantastic staff! Large spacious hotel rooms and a lovely private terrace with direct access to the pool. On arrival we were upgraded and got an even bigger room with both double bed and sofa and bathroom with both separate shower and bubble bath. The pool was well maintained and the pool bar had good selection and decent prices. The evening portiere (June?) Was absolutely outstanding. Always very friendly and helpful. when I injured my neck he fixed, in no time, a softer pillow than what was included in the hotel's assortment -at 11pm.Deeply grateful.The hotel is located a bit from the beach but in return you do not have to listen to all the noise from the bars and the trafic. The hotel area becomes a quiet oasis. There are lots of nice affordable restaurants / cafes / bars just around the corner. (almost next door to a vegetarian restaurant). The location of the hotel may not be optimal for toddler families due to the traffic but for everyone else I highly recommend the hotel. If we visit karon again we will definitely stay here!
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Date of stay: January 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AccessResort, Executive Assistant Manager at Access Resort & Villas
Responded Jan 29, 2020
Dear Navigate34770211271, Thank you so much for taking the time to post your stay experience at ACCESS Resort & Villas and for giving us your wonderful feedback. We are delighted indeed to learn that your recent visit was the perfect one and plenty of fantastic moments since arrival and throughout your stay was pampering with excellent service especially June who regularly enhance guest experiences.It's the most pleasure to read that you admired our spacious room with direct pool access, swim up bar and our location was very convenient for you getting drinks and dines in the vicinity. Again, thank you for sharing your thoughtful review and for recommending us to TripAdvisor readers. The team and I look forward to having you back in the not too distant future. With kind regards, Chakkaphan J.
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There are more places to choose from in the Karon area.
PRICE RANGE
$66 - $126 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
access resort & villas hotel karon, access resort and villas, access hotel karon, the access hotel
LOCATION
ThailandPhuketKaron
NUMBER OF ROOMS
139
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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