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Novotel Phuket Karon Beach Resort & Spa

568 Patak Road, Karon, Phuket 83100 Thailand
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Traveler (1988)
Pool & Beach (366)
Room & Suite (329)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 09/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Novotel Phuket Karon Beach Resort & Spa
Updated 09/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#44 of 157 hotels in Karon
Travelers' Choice
The Novotel Phuket Karon Beach Resort and Spa offers 7 superbly designed accommodation options. Each room type is located in its own area within the resort. From the romantic seclusion to Family Fun there is an option to suit all and an area to call your own! Every room has a balcony adding outdoor lifestyle to your chilled out accommodation needs.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Airport transportation
Pool / beach towels
Outdoor pool
Private pool
Fitness / spa locker rooms
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Swimup bar
Poolside bar
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Taxi service
Business Center with Internet Access
Conference facilities
Meeting rooms
Head massage
24-hour security
Baggage storage
Currency exchange
Sun umbrellas
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Interconnected rooms available
Private balcony
Cable / satellite TV
Bath / shower
Room service
Flatscreen TV
Complimentary toiletries
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Room types
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
English, French, Russian, Chinese and 2 more
1,893Reviews206Q+A100Room tips
Traveler rating
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Time of year
Traveler type
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  • English
Popular mentions
benaichar wrote a review Mar 2020
London, United Kingdom106 contributions34 helpful votes
Me and my fiancé stayed here for 10 nights (18th Feb - 28th Feb) plunge Pool suite 411 and we absolutely loved it here. Location is spot on, it’s at the quiet end of Karon Beach. when you cross the road, take a right, then quick left (literally 4 minutes walk from hotel entrance) there’s a guy renting out sun loungers for 100 baht and a small cafe next to him that sells ice cold water, beers, coconuts etc. This end of the beach is nice and quiet with lots of space around for sunbathing, Karon beach is beautiful, crystal clear water and no rocks at all, sand is soft and squeaks when you walk, you will see when you get there. Staff were great, firstly Palmy who was I think customer liaison manager, she was an absolute diamond, from check in, to us leaving she would come over to us and find out if everything was ok, she gave us advice and tips on where to visit, and just all round a real professional and friendly person. she made an excellent 4 star customer service rating into an outstanding 5 star customer service rating alone. Novotel are lucky to have such a great member of staff thank you palmy. Also Elena was fantastic with trip advice and bookings If you can book the plunge pool suite, then I would strongly recommend doing so. very spacious suite and the small pool, more like a large jacuzzi really was quality in the evenings to relax in whilst having a drink after going out in Karon. We did have a few issues with our plunge pool not working with the jets, we would have to call housekeeping, every day. housekeeping and maintenance was great and would fix it every time they came, but would stop working the following day so was a bit annoying. But still the pool is a must have if you’re a couple. The cleaners were great too, room was spotless every day We had half board, food was lovely great variety and very quiet, you can either get the themed buffet which was different every night and always great or they have a lovely Thai restaurant on site which was delicious. Breakfast was chaotic, food was nice but so busy, between 9am and 10am you will have to queue for a table for about 5 - 10 minutes, food was nice, omelette, scrambled eggs, Thai food, great choice. Tip order a la cart from downstairs saves you having to queue Would I stay here again if visiting Phuket, definitely, lovely hotel, very big, great location, 10 minute walk into main strip of Karon, or a 15 minute Tuk Tuk ride from outside the hotel to Patong for 300 baht. Main thing for us is the beach its not busy, and beautiful. So few things I want to bring up which the hotel should look at. Firstly the pool, the tiles / grouting in all pools including the plunge pools need to be done ASAP, it really lets the luxury of the hotel down. Also the drink prices are ridiculous, during our meal two cocktails would cost 750 baht which is about £17, or two glasses orange juices for 400 baht (£8) absolute joke. Also charging service charge and vat on a bottle of water feels like you are being ripped off by the hotel. We paid a lot of extra money for half board, the fact they don’t include juice or water and charge overpriced drinks feels like a bit of a con, the hotel needs to look at this and change it. Also taxi pick up to and from the airport is overpriced, small cars that are asking 1500 baht when it should really cost no more than 700 baht Apart from that, well done Novotel for making a great holiday and organising a little decoration in our room for my fiancé’s birthday and on our proposal night.
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Date of stay: February 2020Trip type: Traveled as a couple
Sash wrote a review Mar 2020
Melbourne, Australia5 contributions
We arrived on 28th of feb 2020 and the kids pool slide didn't work for first 6 days of our stay, the main pool was good at the first day and after that was green for 7 days and closed on the end,we upgrade for plunge pool $640 becouse the the pool was green,the second pool was starting to get green and kids slide didn't work and a bit shallow .pool bar charge 400 baht thats 20 AUS for bannana smoothy.we have to complain and refund. Every thing is expensive in the hotel (not many people eat there)....Aircon turning off during night but they said thats becouse we left the slidind door open but that wasn't the case, the plunge pool is bad,the tiles are sharp (missing grout) and not level so be careful. Rooms? You have to ask for toilet paper every time we needed. The list goes on but read the other comments. ..they are %100 corect. Don't waist the money here, in 3 star hotel we had better experience.
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Date of stay: March 2020Trip type: Traveled with family
James F wrote a review Feb 2020
Beijing, China9 contributions1 helpful vote
Loved this hotel- great location, breakfast, room, staff we had left an unsuitable hotel and were greatly relieved to find this relatively quiet hotel where most people were relaxing and enjoying sand and sea and sunsets . Nice happy hour drinks.
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Date of stay: February 2020
Room Tip: Sea view would be best
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Response from Jean Philippe Lovotti, General Manager at Novotel Phuket Karon Beach Resort & Spa
Responded Mar 2, 2020
Dear James, it is such a pleasure that you had such a beautiful stay with us, and enjoyed a relaxing time. The resort is ideally located on the Karon Beach, one of the most beautiful on the island. We are so happy that you could have discovered this little paradise on earth. We will look forward to welcoming you back soon; feel welcome to contacting me directly via jp.lovotti@Accor.com as i would be delighted to personally assist you designing your next journey, Warm regards,
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Людмила С wrote a review Feb 2020
1 contribution
She helped us a lot.provide all information and took care about us from check in to check out.We had an amazing time. She suggested the tour for us and it wss incredible.wish we had more time.thank you Elena.deffinatky will come back here
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Date of stay: February 2020Trip type: Traveled with friends
Response from Jean Philippe Lovotti, General Manager at Novotel Phuket Karon Beach Resort & Spa
Responded Mar 2, 2020
Dear S3231IO_ Many thanks for your recent stay, and so happy that you could have experienced the genuine sense of hospitality of our Heartists! We will look forward to welcoming you back soon, and invite you to contacting me directly via jp.lovotti@accor.com. as i would be delighted to personally assist you designing your next journey, Warm regards,
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Khoi007 wrote a review Feb 2020
Paris, France38 contributions50 helpful votes
We spent 10 nights with 2 Kids in fun family suite. The suite has a balcony with garden view unfortunately the entrance door is overlooking a building field but at the moment there are no noises. Inside the suite is well furnished with games for the kids and a king size bed for the parents as well as a huge bathroom with tub and shower. Everyday the hotel supplies 4 bottles of water for free. There are 3 pools very nice. The sun beds of the main pool are often reserved by towels guests from the morning which is the case of any hotel all over the world. But the pool is so big that you can swim alone. There is a great singer that comes few evenings at the bar to spent a great moment. Food is good but a bit expensive. The breakfast buffet has a good variety of meals but the room is too small at some hours. Anyway all the staff is very smiling and listening to any of your requests. Palmmy and Paula are so professional as well as the manager Benjamin, we thank them for their customer approach and service. This was a wonderful time in Novotel Karon beach
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Date of stay: February 2020
Sleep Quality
Room Tip: Suite 512 with private bathtub and terrace is great
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2 Helpful votes
$62 - $174 (Based on Average Rates for a Standard Room)
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Talay Karon Beach Phuket
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Frequently Asked Questions about Novotel Phuket Karon Beach Resort & Spa
Which popular attractions are close to Novotel Phuket Karon Beach Resort & Spa?
Nearby attractions include Alex Fashion House (0.3 miles), Sam Boutique Custom Tailor (0.2 miles), and Karon View Point (0.2 miles).
What are some of the property amenities at Novotel Phuket Karon Beach Resort & Spa?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Novotel Phuket Karon Beach Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Novotel Phuket Karon Beach Resort & Spa?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Novotel Phuket Karon Beach Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Novotel Phuket Karon Beach Resort & Spa?
Conveniently located restaurants include Sabaijai Cafe, Coast Beach Club & Bistro Phuket, and Friendly Restarant.
Are there opportunities to exercise at Novotel Phuket Karon Beach Resort & Spa?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Novotel Phuket Karon Beach Resort & Spa have an airport shuttle?
Yes, Novotel Phuket Karon Beach Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Novotel Phuket Karon Beach Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Novotel Phuket Karon Beach Resort & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Novotel Phuket Karon Beach Resort & Spa?
The staff speaks multiple languages, including English, French, German, Russian, Chinese, and Thai.