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Hilton Phuket Arcadia Resort & Spa

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#31 of 132 Hotels in Karon
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Phuket Arcadia Resort & Spa
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2,931 Reviews from our TripAdvisor Community

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Newcastle
Reviewed yesterday NEWvia mobile

We spent 7 nights at this hotel. We were initially given a deluxe room on a high floor, as requested. However when we walked into the room there was a strange smell. The room was dated with tired fixture and fittings. We went to shower on the first evening to find the sink and surrounding work surfaces were infested with...

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Helpful?
Thank MrandMrsGNewcastle
Irvine, California
HOTEL’S FAVORITE REVIEW
Reviewed January 16, 2017

The stay at Hilton Phuket was close to a perfect vacation. Yes, the furniture in the room had a bit of wear and tear but was quite well maintained. My children were quite happy to see the room and extremely happy with the stay and the pools. They really had a wonderful time. The room had a small hot pot...

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Helpful?
1Thank fscholar
About Hotel's Favorite Review
HiltonPhuketArcadia, General Manager at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear fscholar, Thank you very much for taking the time to write your detailed and gracious review about the experience you had while recently staying with your children at the Hilton Phuket Arcadia Resort & Spa. I was delighted to read about your recent stay with a positive impression that you found ‘The stay at Hilton Phuket was close to...

Corpus Christi, Texas
Reviewed yesterday NEW

Enjoyed the location it is near a beach, near the town's night mkt. Great facility and quite atmosphere. The lunch was good and not expensive. Enjoyed the live band, and the drink specials. The lunch in Sails restaurant was good. I would recommend this property.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank vdulip
Valletta, Malta
Reviewed yesterday NEW

Best grounds of all hotels in Phuket, immaculately kept. Wonderful pools. Very close to all facilities in the town. Excellent members lounge. Charming staff in all departments. The only downside is the total lack of supervision in the pool areas.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank mhwbadger
Perth, Australia
Reviewed 3 days ago NEW

The Hilton Phuket is a vast property but an excellent place to stay for the perfect vacation. The furniture in some areas and rooms was needing some 'T L C' but overall a fine place to stay. The rooms with a sea view are breathtaking. The food was very good but like most hotels of this size and rating a...

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Helpful?
Thank Ellen Q
HiltonPhuketArcadia, General Manager at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear Ellen Q, Thank you very much for taking the time to write your detailed and gracious review about the experience you had while recently staying at the Hilton Phuket Arcadia Resort & Spa. I really enjoyed reading through your detailed description of our property & the surrounding activities to be enjoyed, as that you found ‘… The Hilton Phuket...

Greenwich, Connecticut
Reviewed 5 days ago NEWvia mobile

Good location close to but not actually on Karon Beach. Hotel itself is bit of a concrete jungle and needs some modernization as does the room which was fine but you wouldn't think was Hilton brand. Beach view advertised was technically true but a large concrete hotel wing in front blocked most of the view. Hotel staff friendly and helpful...

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Helpful?
Thank JPDMAC
HiltonPhuketArcadia, General Manager at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear JPDMAC, Thank you very much for taking the time to write your detailed about the experience you had while recently staying at the Hilton Phuket Arcadia Resort & Spa. I was delighted to read your review and that you found our hotel is ‘Good location’ close to Karon beach. As you outlined, our resort is located in front of...

Reviewed 6 days ago NEW

We have just come back from Phuket, Karon was beautiful, but we were very disappointed with the hotel, my hubby and I are British Born Indians, but we were always over looked or sometimes ignored...this was extremely up setting, therefore we decided not to eat at the Hotel at all, and spent most of the day out and about. I...

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Helpful?
1Thank Tina P
HiltonPhuketArcadia, General Manager at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear Tina P, Thank you very much for taking the time to write your detailed about the experience you had while recently staying at the Hilton Phuket Arcadia Resort & Spa. While I was happy to note that you generally had a positive impression of ‘Phuket’, and that you found amazing Phuket…great weather, great public. Please accept my sincere apologies...

Reviewed 1 week ago

We were looking for a hotel to stay when we already were in Karon and we looked at quite a few available ones in the area. We felt welcomed from the beginning. Some level manager himself (first name Tim) made sure that we received the help we needed and followed up. We checked in the next day and found the...

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Helpful?
1Thank Maris P
HiltonPhuketArcadia, General Manager at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear Maris P, Thank you very much for taking the time to write your detailed and gracious review about the experience you had while recently staying at the Hilton Phuket Arcadia Resort & Spa. Maris P, while we pride ourselves in striving to exceed the expectations of our guests it is always an absolute treat to receive encouraging feedback such...

Seattle, Washington
Reviewed 1 week ago via mobile

We stayed at this resort. It's a beautiful resort with a great staff but have its problems if you are not used to Asia. The hotel have a noise eco effect . You can hear door closing , furniture slamming, People shouting all night . Guests on the property have no regards for other people and shout at night ,...

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Helpful?
3Thank samwa1
HiltonPhuketArcadia, General Manager at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear samwa1, Thank you very much for taking the time to write your detailed about the experience you had while recently staying at the Hilton Phuket Arcadia Resort & Spa. While I was happy to note that you had a very positive impression of our hotel, as that you found “ … It’s a beautiful resort with a great staff”....

Phuket, Thailand
Reviewed 1 week ago

Sunday Brunch is very good, but we tried to call them many times for 2 days to book a table for 5 people, very hard to get in contact to them, not good at all, start getting look old and worn, need a very big upgrade

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Thank goingnext
HiltonPhuketArcadia, General Manager at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear Valued Guest, Thank you for taking the time to share your Sunday Family Brunch experience with us at Hilton Phuket Arcadia Resort & Spa. I am happy to note that you enjoyed your Sunday Family Brunch experience with us. I will forward your compliments to our Food & Beverage team. At the same time, I am disappointed to hear...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Beachfront
  • Bar/Lounge
  • Free Internet
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Tennis Court
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Business Center with Internet Access
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The resort is located on the island’s west coast and offers a range of fun and relaxation options for parents and children alike. The resort sprawls over 75-acres landscaped gardens, right on the golden sands of Karon Beach. The resort is conveniently located to four world-class golf courses, elephant riding, scuba diving, ancient golden temples and an abundance of shopping areas. It is the place that you’d rather be with your family for next holiday. ... more   less 

Additional Information about Hilton Phuket Arcadia Resort & Spa

Address: 333 Patak Road, Karon, Phuket 83100, Thailand
Location: Thailand > Phuket > Karon
Price Range: $83 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Phuket Arcadia Resort & Spa 5*
Number of rooms: 665
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Expedia, Booking.com, Agoda, Travelocity, Hotels.com, Orbitz and Despegar.com so you can book your Hilton Phuket Arcadia Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Phuket Arcadia Resort And Spa
Hilton Phuket Arcadia Hotel Karon
Phuket Hilton
Hilton Phuket Arcadia Resort & Spa Karon
Hotel Style:
#7 Business Hotel in Karon
#14 Top resorts Hotel in Karon
#16 On the Beach Hotel in Karon
#18 Family Hotel in Karon
#21 Spa Hotel in Karon
#25 Romantic Hotel in Karon
#28 Luxury Hotel in Karon
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Phuket Arcadia Resort & Spa staff and other travelers.
75 questions
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Questions? Get answers from Hilton Phuket Arcadia Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Stay in Building A”
 of 5 bubbles tinap653, 6 days ago | Read review
“Room with sea view are wonderful!!!”
 of 5 bubbles 233mariamh, Feb 13, 2017 | Read review
“Higher rooms have decent views.”
 of 5 bubbles aliciap380, Feb 11, 2017 | Read review
“Get a tent & sleep in the garden”
 of 5 bubbles LLUK, Feb 7, 2017 | Read review
“A room that makes a larger suite by opening the door in between two rooms gives you no privacy.”
 of 5 bubbles 636ashleyk, Feb 1, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question