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Karon
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Hilton Phuket Arcadia Resort & Spa

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333 Patak Road, Karon, Phuket 83100 Thailand
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17% less than usual
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$132
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Reserve now, pay at stay
$132
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Free cancellation until 11/19/19
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Traveler (4214)
Room & Suite (910)
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Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
An idyllic destination for a truly unforgettable getaway, Hilton Phuket Arcadia Resort and Spa offers breathtaking views of Karon beach and is set in 75 acres of tropical gardens. With 662 deluxe rooms and suites, innovative dining venues, one of the most comprehensive Mice and events venues in Southeast Asia, the resort offers a perfect setting for every occasion.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Game room
Babysitting
Free private parking nearby
Parking garage
Secured parking
Parking
Wifi
Public wifi
Paid wifi
Paid internet
Internet
Pool / beach towels
Pool with view
Outdoor pool
Yoga classes
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Squash
Tennis court
Billiards
Entertainment staff
Evening entertainment
Table tennis
Waterslide
Board games / puzzles
Children's playground
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Highchairs available
Airport transportation
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Foot bath
Foot massage
Full body massage
Hand massage
Makeup services
Manicure
Massage
Neck massage
Open-air bath
Pedicure
Salon
Steam room
Baggage storage
Concierge
Executive lounge access
Gift shop
Newspaper
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
First aid kit
Infirmary
Umbrella
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Dining area
Coffee / tea maker
Flatscreen TV
Walk-in shower
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Great View
Languages Spoken
English, Russian, Chinese, Filipino and 4 more
Hotel links
Visit hotel website
Hotel deals
4,199Reviews183Q+A100Room tips
Traveler rating
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Popular mentions
This hotel is sprawled over a lot of acres and very well maintained. We stayed in the Hilton suite, which needed a bit of updating but the hotel was full so we could not be moved to the newly renovated rooms. However, we soon warmed to the decor and it became home of 9 nights. There are a lot of good things about this hotel. The proximity to the beach and town, if you fancy eating outside the hotel. In the executive lounge, the hotel manager, Markus, mingled with guests introducing himself and recommending places to visit. It was a nice personal touch. The real star during our stay was the housekeeper TAM! We stayed in room A604 from around the 25th of October to the 3rd of November. She was simply fantastic! Apart from the normal cleaning, there were always personal touches, such as finding a little pot for my make-up brushes, tying up plastic bags in little bows for reusing (since adopted that ), getting a proper shoe rack for our shoes, etc she made it feel like home. On leaving Phuket, our next stop was the Hilton Bangkok Sukhumvit. We really missed that level of personal service during our stay there. I think they need to take a leaf out of Tam's book and learn what personal service means. As a big hotel, it caters for a lot of conferences and there were a few of them during our stay, which made the hotel rather crowded.
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Response from HiltonPhuketArcadia, General Manager at Hilton Phuket Arcadia Resort & Spa
Responded 2 days ago
Dear Chris and Susan, Thank you very much for your generous review and for sharing your stay experience while staying at the Hilton Phuket Arcadia Resort & Spa, and it was a real pleasure meeting you during the stay as well. . My team and I are very appreciated reading through your detailed description of our property & the surrounding to be enjoyed and to the proximity to the Karon beach and Phuket town that made you feel convenience to leisure around, and along to our “Warmth of Hospitality’ that contributed to make your stay experience. Please rest assured that I will share your positive feedback with our team, with special mention to ‘Tam’ from the Housekeeping who did a very good personal touch, and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you very much. Thank you for your kind thought in regards to the hotel condition, and may I would like to take the opportunity of appraising you of the fact that we have been and will continue to be carrying out an on-going product improvement program within our resort both interior and exterior function. We are scheduled for renovation and will block and renovated different buildings step by step, including the outlets, the greenery landscaping as well. As now our famous Thai Thai restaurant is ready for fully operation after a few months being closed for the renovation. It was a great pleasure to have you stay with us, and we thank you very much once again for your positive feedback, we most certain do look forward to welcoming you back to the Hilton Phuket Arcadia Resort & Spa again in the near future. I wish you safe travels home and hope we can meet again. With kind regards, Markus Kosch General Manager Hilton Phuket Arcadia Resort & Spa
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Hotel's Favorite
Stayed in a Deluxe suite with wife and loved the spaciousness and the balcony with beach views. Hotel was abt 20 min drive away from busy Patong beach and next to Karon beach - with great waves and soft sand. Hotel was on massive grounds and design looked dated. However, rooms and surroundings were incredibly well-maintained. More importantly, service was just incredible everywhere. Tam - our housekeeper - was always friendly and we would notice nice personal touches every day (eg, sealing our opened bag of chips; adding clothes stand for our dripping swimwear; adding shoe rack as we had multiple shoes; neatly folding my many spectacle cloths!!). A male staff from front desk even offered to send staff to purchase a mask for my wife (coughing) when I made the request at a late hour - should hv gotten his name!. They also agreed to request for a late checkout as my flight was in evening - prob as I am a HH mem too. Overall - totally enjoyed my stay! Service quality was outstanding.
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Response from HiltonPhuketArcadia, General Manager at Hilton Phuket Arcadia Resort & Spa
Responded Jun 17, 2019
Dear Hong69, Thank you very much for your most generous review and for sharing your stay experience at the Hilton Phuket Arcadia Resort & Spa. I am very pleasure to know that you and your wife are enjoying the overall stay experience at our resort, and we are also glad that your positive impression on the resort surrounding, the Karon beach, the location, the Deluxe Suite with a spaciousness and balcony with a views, and along with the element of the resort that contributed to making your stay experience. The sentiment of your compliments the way of our “Warmth of Hospitality” will be certainly shared to all of our Team Members, with special mention to Tam – your housekeeper and our male staff from Front Desk. I am very sure that your feedback will serve as an encouragement to all as we strive to continuously improve the quality of our services and tailor our offer to better meet with the changing expectations of our discerning travelers. Thank you very much. Hong69, it was a great pleasure to have you stay with us, and we thank you very much once again for your positive feedback, we most certain do look forward to welcoming you and your wife back “Home” to the Hilton Phuket Arcadia Resort & Spa to experience not only our service but also discover charming Greenery, Landscape and the Karon beach which we very proud of. Wish you safe travels home, and a wonderful stay again at our resort. Markus Kosch General Manager Hilton Phuket Arcadia Resort & Spa
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Everything about this hotel was fantastic. The entire grounds were kept spotless, the staff was amazing (even tiny little things were done to make our stay better) such as placing my medicines in a basket for easier handling, making an elephant and placing it on the bed and fresh flowers daily.
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Response from HiltonPhuketArcadia, General Manager at Hilton Phuket Arcadia Resort & Spa
Responded 4 days ago
Dear karen c, Thank you for taking the time to share your feedback about your recent stay at Hilton Phuket Arcadia Resort & Spa. We are all flattered and delighted to note that we were able to give you fantastic stay with our overall service offer and most especially with the hospitality of our team members who always go out of their way to make our guests feel at home. It is a joy to hear that you appreciate the little gestures of our Housekeeping Team who always do an amazing job in keeping our areas spotless and comfortable. I will most certainly share your lovely appreciation with the team which will definitely serve as an encouragement for everyone to continue doing a job well done! karen c, it has been a pleasure to have you. On behalf of the entire Hilton Phuket team, I would like to thank you for choosing to stay with us and we all look forward to welcoming you 'home' again very soon! Best regards, Markus Kosch General Manager Hilton Phuket Arcadia Resort & Spa
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We stayed 8 nights in November and we had an amazing time!! The hotel is massive, well kept with beautiful spots! The gym is great!! There are many swimming pools... The staff are all very nice! It was my husband birthday and they surprised us with a lovely cake!! Very kind. I really appreciated. The location is good, a lot of restaurant and little shopping, although is not close to the centre. Breakfast is good, but very much the same every single day... The price of the meals, drinks are way more expensive comparing with the restaurants outside, but I think is like this in most of hotels. Overall we had an great time!! I recommend ;)
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Response from HiltonPhuketArcadia, General Manager at Hilton Phuket Arcadia Resort & Spa
Responded 3 days ago
Dear gabyhumm, Thank you for taking the time to share your feedback about your recent stay at Hilton Phuket Arcadia Resort & Spa. I am glad that you had an amazing 8-night stay with us enjoying everything that our resort has to offer- from our fitness centre and swimming pools, to the hospitality of our team members! I am glad that you enjoyed all these along with the little gesture we have prepared for your husband’s birthday. While our serene location may be far from the city centre of Phuket, I am happy to tell you that we do have transportation services that can be booked in the hotel for the convenience and safety of our guests. Gabyhumm, I would like to thank you for your constructive feedback which helps us in monitoring our service standards. In terms of pricing, we have recently reviewed and adjusted our food and beverage offerings across our restaurants and outlets and are confident that our prices are friendly when considering the quality and service provided and the local competition. I would like to reiterate that we are consistently undergoing changes in our product and facilities within our Resort, so that we may better align with the expectations and changing needs of our discerning guests. With this in mind, we once again thank you for your candid and constructive feedback and most certainly do look forward to be able to welcome you ‘home’ to the Hilton Phuket Arcadia Resort & Spa in the near future. Until the opportunity permits, Markus Kosch General Manager Hilton Phuket Arcadia Resort & Spa
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My family and I stayed in Hilton Phuket for 5 days in the last summer. It became a really memorable travel for us, because everything was really great. The staff were really friendly, There where many attractions in the hotel, and their Spa was really good which i really suggest you to take a massage or if you are going there for relaxing, you can take their milk bath and massage for removing all your stress and having a better skin. The other thing that i enjoyed a lot was their amazing swimming pool which i used at nights, cause its not as crowded as during a day and also its really beautiful. but just the only problem was, The hotel was bite far away from the city center. All in all, Hilton Phuket is really good which i suggest you to go there at least once. Good luck for all the friendly team in Hilton Phuket.
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Response from HiltonPhuketArcadia, General Manager at Hilton Phuket Arcadia Resort & Spa
Responded 4 days ago
Dear elizmoradian, Thank you for taking the time to share your feedback about your recent stay at Hilton Phuket Arcadia Resort & Spa. To note that you had a fantastic stay is an absolute pleasure for all of us in the team especially that you mentioned the hospitality of our staff and the quality of our services at eforea Spa which you were impressed with. I am also glad to hear that you enjoyed relaxation at our pools. While we are a distance away from Phuket town, I am happy to tell you that our serene location is located near accessible places like Patong where you have many options to shop, dine, or party. As for going to other areas of Phuket, we do have transportation services in the resort to ensure safe and accessible bookings for our guests. These I hope you get to experience for yourself once during your next visit. Once again, I am very pleased to hear your candid feedback and on behalf of the team I would like to thank you for choosing to stay with us at Hilton Phuket Arcadia Resort & Spa. We all hope to welcome you 'home' again in the near future! Until then, Markus Kosch General Manager Hilton Phuket Arcadia Resort & Spa
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PRICE RANGE
$118 - $405 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton phuket arcadia hotel karon, hilton phuket arcadia resort and spa, phuket hilton
LOCATION
ThailandPhuketKaron
NUMBER OF ROOMS
662
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Frequently Asked Questions about Hilton Phuket Arcadia Resort & Spa
Which popular attractions are close to Hilton Phuket Arcadia Resort & Spa?
Nearby attractions include Rahul Fashion Custom Tailor (0.4 miles), Nordic Fashion (0.7 miles), and BS Fashion (0.6 miles).
What are some of the property amenities at Hilton Phuket Arcadia Resort & Spa?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Phuket Arcadia Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hilton Phuket Arcadia Resort & Spa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hilton Phuket Arcadia Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Hilton Phuket Arcadia Resort & Spa?
Conveniently located restaurants include Golden Paradise Restaurant(Indian curry house), Highway Curry Indian & Thai Cuisine, and EAT. bar & grill.
Are there opportunities to exercise at Hilton Phuket Arcadia Resort & Spa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Hilton Phuket Arcadia Resort & Spa have an airport shuttle?
Yes, Hilton Phuket Arcadia Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hilton Phuket Arcadia Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Phuket Arcadia Resort & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Does Hilton Phuket Arcadia Resort & Spa have any great views?
Yes, guests often enjoy the ocean view available here.