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Hilton Phuket Arcadia Resort & Spa

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Traveler (3691)
Room & Suite (849)
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Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
The resort is located on the island’s west coast and offers a range of fun and relaxation options for parents and children alike. The resort sprawls over 75-acres landscaped gardens, right on the golden sands of Karon Beach. The resort is conveniently located to four world-class golf courses, elephant riding, scuba diving, ancient golden temples and an abundance of shopping areas. It is the place that you’d rather be with your family for next holiday.
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Property amenities
Pool
Free Parking
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Spa
Bar/Lounge
Free Internet
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Paid Internet
Paid Wifi
Public Wifi
Tennis Court
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Lake View
Luxury
HOTEL CLASS
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3,840Reviews
3,986Photos
148Q+A
100Room tips
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Popular mentions
What a great property. Very big so never seemed busy even though it was full occupancy. Beautiful pools. Great location away from the craziness of Patong. Service from all staff was fantastic. A great place to stay. Normally stay at Phuket Marriot at Merlin Beach, but was booked
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Hotel's Favorite
We stayed at the Hi,ton Phuket for one week and are in Vietnam now. I already miss The ocean front room, air conditioning, outstanding housekeeping staff, amazing restaurant and attentive poolside service and the special gift shops. We are seasoned, adventurous travelers in
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Response from HiltonPhuketArcadia, General Manager at Hilton Phuket Arcadia Resort & Spa
Responded 4 weeks ago
Dear cbell_13, Thank you very much for your most generous review and for sharing your ‘one week’ stayed experience at our resort, Hilton Phuket Arcadia Resort & Spa. I was very pleasure to read your feedback reviews about your recent stay and very glad that your 7-days with us was great, with your complimentary rating us of ‘Entire Staff 10 Stars, Resort: 5 Stars’, as that you found the ‘Warm of our Hospitality’, throughout to our service & facilities, and along with the elements of the resort that contributed to making your stay experience. Thank you very much. cbell_13, it was a great pleasure to have you stay with us, and we thank you very much once again for your great review feedback, we most certain do look forward to welcoming you back “Home” to the Hilton Phuket Arcadia Resort & Spa in the near future. I wish you have a great time in Vietnam, and hope we can meet again in Thailand and Phuket island. With kind regards, Markus Kosch General Manager Hilton Phuket Arcadia Resort & Spa
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My family and I just returned from a 10 night stay at this resort! I first thing I think about is the staff! The service at the Hilton is beyond my expectations! Never have I met some friendly, caring and kind staff! No request was too difficult and everyone was met with a
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Response from HiltonPhuketArcadia, General Manager at Hilton Phuket Arcadia Resort & Spa
Responded 2 days ago
Dear TeenaAustralia, Thank you very much for your most generous review and for sharing your experience at the Hilton Phuket Arcadia Resort & Spa. My team and I are very true pleasure reading to your feedback comments about your 10 nights stay recently and capturing your positive impression that you found “everything … exceptional” and rated us for “Brilliant Resort with 5 Star Service”. Thank you very much. The sentiment of your compliments on the way of our “Warmth of Hospitality” and along to the resort facilities, the delicious food from all of our outlets, and the other element of the resort will be certainly shared with all of our Team Members, with special mention to the room cleaner, the friendly team at the breakfast, the First Aid lady who took a wonderful care of your son, the Security team at the beach front road, and the fabulous pool team as well, and I am very sure that your feedback will serve as an encouragement to all as we strive to continuously improve the quality of our services and tailor our offer to better meet with the changing expectations of our discerning travelers. Last but not least, thank you for your kind mentioned to the friendly cats. TeenaAustralia, it was a great pleasure to have you stay with us, and we thank you very much once again for your great positive feedback, we most certain do look forward to welcoming you and your family back “Home” to the Hilton Phuket Arcadia Resort & Spa to experience not only our service but also discover charming Greenery, Landscape and the Karon beach which we very proud of. With my kind regards, and a wonderful stay again at our resort. Markus Kosch General Manager Hilton Phuket Arcadia Resort & Spa
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Nice place and people! But hotel have funny policy to make expensive drinks without alhocol. I personally testify making gin and tonic. So if you need decent drink normal (local) price - this is not your hotel...
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So annoying how they closed the MAIN pool, for a corporate event, no where for anyone to sit. Why do people dressed in full suits need to be sat by a pool all day? When we have payed thousands to stay here?!! Not even deckchairs on the beach for the hotel. Terrible if you ask
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123456170
Is there convenient and good snorkeling near by?
Does anyone know how far away the hotel is from bars and restaurants? Thank you!
Does anyone know how far away the hotel is from bars and restaurants? Thank you!
About 10 minute walk through either entrance,,,
0 votes
Where are smoking designated areas?
Sorry, I don't know because I don't smoke. There are a lot of open spaces between buildings, so it might be okay there. The personnel are all very helpful, so if you ask one of them I'm sure they can tell you if there is a designated smoking area.
0 votes
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A short 1-2 minute walk to a beautiful reception area where you can wait for the shuttle bus to take you to your hotel block. The shuttle operates 24 hours and the wait is never more than 5-10 minutes. We never waited longer than 5 minutes.
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12345630
"Rooms are spread out on the grounds, but at the main building is rooms and also is the pools and restaurants spread out"
"Try to get a top floor room with a sea view!"
"Try going to a hotel which has rules preventing guests from spitting in the pools"
"mentioned above re G block"
"Ocean view rooms are worth the price upgrade"
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12345620
PRICE RANGE
$92 - $369 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton phuket arcadia hotel karonhilton phuket arcadia resort and spaphuket hilton
LOCATION
ThailandPhuketKaron
NUMBER OF ROOMS
665
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