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BEST WESTERN Phuket Ocean Resort

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#41 of 129 Hotels in Karon
Certificate of Excellence
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BEST WESTERN Phuket Ocean Resort
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622 Reviews from our TripAdvisor Community

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Showing 406: English reviews
Melbourne, Australia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We enjoyed our stay here. In reading some of the other reviews, I think people are expecting a 5 star resort at 3 star prices. Yes, there are a lot of stairs. If you have a problem with stairs, ask for a lower room. We only had to climb about 25 stairs to get to our room from the lobby.... More 

Helpful?
2 Thank GBL925
Hotel_Spokesperson, Guest Relations Manager at BEST WESTERN Phuket Ocean Resort, responded to this review

Dear GBL925, Thank you very much for your kind review! We are very pleased to read that you enjoyed your stay here and our service and facilities provided to you. Thanks again! Rest assured that we will share your good feedback with our teams as it is always a great motivation to all of us! Thank you once again for... More 

Canberra, Australia
Level Contributor
178 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was our third stay in five years, and the hotel hasn't changed in that time - including some basic maintenance in rooms (eg, a torn curtain in one, and cracking door panel in another), so you should be aware this is a reasonably basic hotel, but at only 40AUD or so in low season, you should be satisfied -... More 

Helpful?
Thank rachaelOz
Hotel_Spokesperson, Guest Relations Manager at BEST WESTERN Phuket Ocean Resort, responded to this review

Dear rachelOz, Thank you very much for your review and most of all thank you for staying with us for the third time! While we are happy to read that you enjoyed the room location with its pool in front we are saddened to read the highlighted area and we apologize for the inconvenience you experienced here! We forwarded your... More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We are currently staying at this resort! I have been reading numerous reviews of this resort over the last few months and everyone is complaining/commenting on the stairs! When I got here I was expecting I had to climb a mountain!!! It is nothing like that! People before complaining why didn't you all research the property first?? It's just stupidity!!!!... More 

Helpful?
4 Thank Lmace
Hotel_Spokesperson, Guest Relations Manager at BEST WESTERN Phuket Ocean Resort, responded to this review

Dear Lmace, Thank you very much for your review and thank you for staying with us currently! We are very happy to read that you are enjoying the beautiful view. Thank you very much for your good comments towards our employees, it will make them all very happy and especially that you are planning to visit us next year again!... More 

Tauranga, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Room was lovely with fantastic views, of the street, lagoon and the ocean. Even our son who was 2 floors lower than us had a brilliant view the same as ours. Even though there was a lift we still have masses of steps to climb and by the time we got to the room we were exhausted and sweating.

Helpful?
Thank MariaH1968
Hotel_Spokesperson, Guest Relations Manager at BEST WESTERN Phuket Ocean Resort, responded to this review

Dear MariaH1968, Thank you very much for your review and for staying with us! We are delighted that you enjoyed the stunning view and we do know that it can be quiet challenging to climb the stairs. For future experience like this we may suggest to contact the front reception desk for assistance. If the booked room category is available... More 

Bombay, New Zealand
Level Contributor
39 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed 14 nights & had a great view of the ocean from our room up on level 4. There are lots of stairs but there is a lift so we didn't have any issues with it but someone with not so good mobility might. Breakfast was a full buffet-cereals, juices, eggs or omelettes cooked for you, breads, hash browns,... More 

Helpful?
Thank Julie M
Hotel_Spokesperson, Guest Relations Manager at BEST WESTERN Phuket Ocean Resort, responded to this review

Dear Julie M., Thank you very much for your review “Good spot”! We are delighted to acknowledge that you enjoyed your stay with us very much! We would like to thank you for your praise referring to our services. We are very happy that your little girl loved our provided babysitting and it was a real pleasure for us to... More 

2 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

The greatest location in karon beach ever .. What a view from my balcony room number 4237 😄 the staff at pm agift are bot good but all others ok near by patong beach the famous beach in phuket and it have w good swimming pools

Helpful?
Thank Ahmed W
Hotel_Spokesperson, Guest Relations Manager at BEST WESTERN Phuket Ocean Resort, responded to this review

Dear Ahmed W., Thank you very much for your kind review and we are very glad that you enjoyed the wonderful view from your balcony and our facilities. We also would like to thank you for the good comments towards our night reception, it was our pleasure to share it. Thank you for staying with us! We hope to welcome... More 

Kuala Lumpur, Malaysia
Level Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Very ordinary . Room was ok, pool was ok, food was ok, staff did the minimum, location could have been worse. Oh my , just nothing memorable about this hotel or town. The sun did shine the whole time. The beach is a good one.

Helpful?
Thank Nobbynonads
Hotel_Spokesperson, Guest Relations Manager at BEST WESTERN Phuket Ocean Resort, responded to this review

Dear Nobbynonads, Thank you for taking some time writing us a review of your recent stay at BEST WESTERN Phuket Ocean Resort. Your comments are well noted and we are saddened to hear that we could not make your stay exceptional. We have shared your feedback with our staff and departments as it is very important for us to receive... More 

Johannesburg, South Africa
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

we got diarrhea after being there 2 days, staff in breakfast room are very pushy, unfriendly and unhelpful. when asking for a napkin, you get pointed to it. tables are not made up, no cutlery or table mat. the chef does not listen when ordering eggs. very stubborn. it seems that the head of the breakfast room has some kind... More 

Helpful?
Thank 21queen
Hotel_Spokesperson, Guest Relations Manager at BEST WESTERN Phuket Ocean Resort, responded to this review

Dear 21queen, Thank you very much for your feedback about your recent stay and we are truly sorry to hear that we could not lift it up to your expectation. We are sorry to hear that you felt sick. All your comments have been noted and we have passed it to our restaurant management already. Rest assured that we will... More 

Melbourne, Australia
Level Contributor
4 reviews
4 of 5 stars Reviewed 5 weeks ago

Hotel is good, staff were extremely pleasant and helpful. Room, food, pools all good. Breakfast was nice food and plenty of choice. There is nothing near here so if you want to do anything, Karon is not the place to go although of course there are plenty of tours available. I only wanted a good rest so it was ok... More 

Helpful?
Thank pkirk2016
Hotel_Spokesperson, Guest Relations Manager at BEST WESTERN Phuket Ocean Resort, responded to this review

Dear pkirk2016, Thank you so much for staying with us and for sharing your experience! We are very glad you enjoyed our provided services and amenities. Thank you very much for your kind words towards our staff, it was a pleasure to pass it on to them. Thanks again and we hope of welcoming you back here to share another... More 

Ballarat, Australia
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed August 22, 2016

The resort was clean, the staff very friendly. Our room was spacious enough. With a good size balcony. Three swimming pools, which meant that you could swim without it being overcrowded. A buffet breakfast each morning was ample, with lots of variety. The only problem was that if you couldn't handle stairs, there were many of them. A lift was... More 

Helpful?
Thank Winifred1946
Hotel_Spokesperson, Guest Relations Manager at BEST WESTERN Phuket Ocean Resort, responded to this review

Dear Winifred1946, Thank you very much for your review! We're glad you enjoyed our provided breakfast buffet, your room and especially our pools for a nice swim. Thank you for your kind words toward our staff and it was our pleasure to pass it on to them. Once again, thank you for choosing to stay with us while escaping the... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Pool
  • Free Parking
  • Restaurant
  • Spa
  • Free Breakfast
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Concierge
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Best Western Phuket Ocean Resort is one of the best-valued vacation resorts in Phuket. The resort is situated at Karon beach on the hillside among the coconut groves overlooking Karon beach and Karon lagoon. We offer luxurious accommodations amid a lavish setting. You will truly enjoy seeing the sunset beyond Karon lagoon and walking along the beautiful fine sand beach of Karon beach. Resign yourself to the comfort of an exclusively appointed hillside resort. ... more   less 

Additional Information about BEST WESTERN Phuket Ocean Resort

Address: 562 Patak Road | Karon Beach, Karon, Phuket 83100, Thailand
Location: Thailand > Phuket > Karon
Price Range: $30 - $140 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Phuket Ocean Resort 3*
Number of rooms: 180
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Also Known As:
Best Western Phuket Ocean Hotel Karon
Best Western Karon
Karon Best Western
Phuket Best Western
BEST WESTERN Phuket Ocean Resort Karon
Hotel Style:
#24 Spa Hotel in Karon
#38 Family Hotel in Karon
#43 Romantic Hotel in Karon
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