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Centara Grand Beach Resort Phuket

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Centara Grand Beach Resort Phuket
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2,134 Reviews from our TripAdvisor Community

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Showing 1,797: English reviews
New Delhi, India
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 6, 2015

Fantastic property ,nice layout ,good pools . Our kids really enjoyed . However the rooms are like a 3.5 star hotel not a premium 5 star .We paid $300 for the rooms but they were not worth the money , bad design and not at all a luxurious feel The service at the restaurant cove is horrible , first night... More 

Helpful?
2 Thank xaash
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear xaash, Thank you for providing feedback on your stay. It is good to know that you enjoyed the pool facilities and that your kids had an enjoyable time. I apologise for your disappointment when it comes to the guestroom and the service you experienced at our hotel. We hope to have the opportunity to welcome you back at one... More 

Greater Sydney, Australia
1 review
5 of 5 stars Reviewed April 6, 2015

What a fantastic hotel..staff couldn't do enough for us..rooms and views..awesome..had a ball in all the pools and the beautiful beach on our doorstep..going back next year for sure:-) one of our favorite things at the resort was the entertainment crew we did the water aerobics every morning with them...what a fantastic group...hope they'll be there next year!

Helpful?
Thank Roslyn C
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Sawasdee Roslyn C , Greetings from Centara Grand Beach Resort Phuket! Thank you very much for sharing a review here on Trip Advisor. It is a great pleasure to read that you had an enjoyable stay at our resort. We we are looking forward to welcoming you back next year. Best wishes, Martin More 

ST. LOUIS, MO
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed April 4, 2015 via mobile

My wife & I stayed 4 nights the second week of March & had a pleasant experience. Check in was easy, our ocean view room was fantastic & the bathroom was so unique. The adult section & pool area was so relaxing & quiet. To those of you whom may be thinking is it a private adult area, the answer... More 

Helpful?
Thank RAY51St_Louis_Mo
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear RAY51St_Louis_Mo , Thank you for providing a review of your stay. We are pleased to note that your check-in was smooth, that you liked your room, that the breakfast was good and that you had a quiet and relaxing time around the adult pool. Hopefully we will be able to welcome you and your wife back in the near... More 

Thailand
Level Contributor
47 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed April 4, 2015

We've stayed there during the month of March 2015 for a short period of 3 days. Check-in was smooth and we were escorted to our room which was located in building 2. The room was nicely layout with a big terrace where we could enjoy the beautiful view of the ocean as well as the superb sunsets. There was a... More 

Helpful?
Thank Lala_beachlover
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear Natchaya48, Thank your for sharing a review of your stay. It is great to read that you had a good time here at Centara Grand Beach Resort Phuket. We are happy to learn that check-in was smooth, that your kids enjoyed the facilities and that our staff looked well after you throughout your stay. We will be looking forward... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 4, 2015 via mobile

Kids lived the place, especially the pool area. Super thanx for Thaan and Bouy for arranging a special birthday dinner on the beach. The staff was extremely friendly across the entire place. Great memories. Naik family, South Africa

Helpful?
Thank Kevin N
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Sawasdee Kevin N, Thank you for sharing your holiday experience. We are delighted to read that enjoyed your time at Centara Grand Beach Resort Phuket. Your comments about Thaan and Boy are very much appreciated. Hopefully we can welcome you back in the future. Warm regards, Martin More 

Tehran, Iran
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed April 3, 2015

It is not a five stars hotel obviously Its like a 3 stars hotel Every things in this hotel was terrible expect the pool Staf was unpolite and they are not friendly Room is not clean at all There is no regularity in this hotel This is the worst experince that i have been

Helpful?
6 Thank Shervin N
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear Shervin N, Thank you for sharing your opinion. We are sorry to hear that you found our staff to be impolite and that your room was not cleaned well. All guest feedback is used to further improve our product and services. Please feel free to contact me directly, should you wish to share additional information from your time with... More 

Brisbane, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 2, 2015

Nice hotel, located at a convenient location. We stayed here for 2 night, and we had nothing to complain about Centara Resort (but somehow it was a little bit hard communicated with the bellboy). Our deluxe room was nice, with spacious bathroom.

Helpful?
Thank Peter K
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear Peter K , Thank you for staying with us and for providing a review here on Trip Advisor. It is nice to hear that you liked the room and that you had a pleasant stay. I notice that you found it a little hard to communicate with the bell boys and I will share this comment with the front... More 

1 review
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed April 1, 2015

We checked into Centara grand beach resort for a 3 nights stay. Immediately as we checked into the Ocean view facing room we were disappointed. We paid premium prices for ocean views to be covered with trees and plants. As the girl who took us to the room, she said if you want ocean views you need to pay more... More 

Helpful?
10 Thank Peachythanh
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear Peachythanh , We aim to provide our guests with wonderful holiday experiences, and it is sad to note that you were disappointed in your stay at our resort. We are sorry to read that the service you experienced did not meet your expectations. Your comments about the service at the buffet breakfast have been shared with our food and... More 

Sedgefield, South Africa
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 1, 2015

From the moment my friend and I got there, we had FUN! We shared a deluxe ocean view room (we both had double beds). The rooms were well equipped and even though our one bedside reading light wasn't working on arrival - it was fixed immediately. We were in Block 3, above the adult pool area and I would highly... More 

Helpful?
2 Thank JoWarriorPrincess
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Sawasdee JoWarriorPrincess , Greetings from Centara Grand Beach Resort phuket! Thank you for sharing a lovely review here on Trip Advisor. It is great to note that you had fun while staying at our resort. I am happy to hear that you enjoyed the breakfast and that it was wonderful having easy access to the beach. It is also a... More 

Adelaide, South Australia, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed March 31, 2015

Huge resort, we had a gorgeous room overlooking Karon beach, with a view to die for. Excellent pool, lazy river, 'jetty jumping' in a lagoon pool, which was so entertaining. Our room was also quite far away, and always got a little buggy by the helpful staff so we didn't have to walk the whole way It rained 3 of... More 

Helpful?
Thank Mel R
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear Mel R, Thank you for providing a review of your stay. It is nice to hear that you enjoyed the pool facilities and found our staff to be helpful. I hope we will able to welcome you back at one of our properties in the future. Best wishes, Martin More 

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Beachfront
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Centara Grand Beach Resort Phuket is a modern five-star luxury resort built directly on the foreshores of Karon Beach. Designed with distinct Phuket colonial Sino-Portuguese architecture, the luxury accommodation comprises of 262 guestrooms and villas. All guestrooms have a balcony and are ocean facing. Room types consist of spa suites, pool suites, deluxe suites and one and two bedroom villas. ... more   less 

Additional Information about Centara Grand Beach Resort Phuket

Address: 683 Patak Road, Karon Beach | Muang, Phuket, Karon, Phuket 83100, Thailand
Location: Thailand > Phuket > Karon
Price Range: $122 - $513 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Centara Grand Beach Resort Phuket 5*
Number of rooms: 262
Reservation Options:
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Also Known As:
Centara Grand Beach Resort Phuket Hotel Karon
Centara Grand Beach Resort Phuket Karon
Hotel Style:
#4 Business Hotel in Karon
#10 On the Beach Hotel in Karon
#11 Spa Hotel in Karon
#17 Luxury Hotel in Karon
#22 Family Hotel in Karon
#29 Romantic Hotel in Karon
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