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Centara Grand Beach Resort Phuket

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Centara Grand Beach Resort Phuket
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2,280 Reviews from our TripAdvisor Community

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Showing 1,919: English reviews
1 review
Reviewed yesterday NEW via mobile

Stayed at the resort for 1 week. The food was good and it was right next to the beach. Had a great time relaxing in the pool. What really made our stay was when we met the entertainment team who were great at providing things to do, even when it was raining. They made the trip so much better because... More 

Helpful?
Thank Brodie T
1 review
Reviewed yesterday NEW via mobile

I came with a big crew of people and it's my first time inThailand.This hotel is absolutely stunning! Rooms r amazing and the view.I loved the beach and the waves were fun!We ate at Cove restaurant and it's best dinner ever(Ice&Fire).But the best thing ab this resort is Entertainment team! These guys from Carpe Diem will make your vacation best... More 

Helpful?
Thank Caleb M
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed yesterday NEW via mobile

My partner and I stayed for 8 nights at Centara Grand Beach Resort at Karon Beach, and we could not have made a better decision. Everything about the resort is five star - the facilities, the views, the rooms, the services, but especially the people! The staff are so attentive and and friendly, particularly at the Cove Restaurant where one... More 

Helpful?
Thank Abbey M
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 days ago NEW via mobile

Our stay at the Centara Grand Resort met every expectation. From the moment we arrived, the staff was attentive to our every need. Our double bed pool room was big enough for our young family of four. I would actually recommend not getting the in room pool, the only time we spent any time in it was the first day.... More 

Helpful?
Thank Brady H
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear Brady H, Thanks very for select us to be you holiday and sharing nice review. We are very glad to hear that overall experience during your stay was great. Your review is encouraging us to continue to improvement for make more guest satisfaction. We hopefully that we will have another chance to welcome you back soon. Kind regards. Fara More 

2 reviews
Reviewed 3 days ago NEW

Really good resort to stay in. Everything there was good except the service levels of the staff/front desk. Both the response and the response time was very very bad. Getting them to solve a problem took multiple phone calls.

Helpful?
Thank varun c
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear by varun c Thank you for providing a review from your stay. I'm delighted to read your overall experience was enjoyable and everything here was good. I am sorry you experienced of the service levels of the staff/front desk. Both the response and the response time was not satisfied. We will share your valued feedback to the team for... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW via mobile

Very nice place for relax .we are in pool private suit and its very nice .also pool area in the yard is big and nice and kids frindly .also have adult pool .italian food is great and breakfast is international and tasty .the hotel have private sand beach .staff are very nice and polite .just one thing ...there is no... More 

Helpful?
Thank pouyan b
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear Thank you for staying with us at Centara Grand Beach Resort Phuket during your recent trip to Phuket and for taking the time to share you review on TA. We are pleased to receive your feedback and are happy to note that your time with us was enjoyable. We are happy to read that our staffs were there to... More 

Chicago, Illinois
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 4 days ago NEW

We stayed here for a 5 days in the Deluxe Oceanfront room and we had a great time. The view from our room was amazing and the sky had turned to a beautiful dark blue before sunrise (5:30AM). There's wildlife everywhere and you wake up to birds chirping every day. Recommend the breakfast buffet which had a bit of everything.... More 

Helpful?
Thank LukeJ_Chicago
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear LukeJ_Chicago, Hopefully you had a nice safe trip home! Many thanks for taking the time to share a review here on TripAdvisor. It is a great pleasure to note that your time at our resort was an enjoyable experience. Hopefully we can welcome you back again in the not too distant future. Kind regards, Fara More 

Level Contributor
2 reviews
Reviewed 4 days ago NEW via mobile

Good hotel, good staff, good location if you don't want to go out everyday/night. Hotel is a bit old but okey. Breakfast is definitely not 5 star but enough the get your stomach full. Good access to the beach. 10 min walk to karon and 15 min by taxi to patong (not worth it to walk!)

Helpful?
Thank DavinGanj
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear DavinGanj Greetings from Centara Grand Beach Resort Phuket Thank you for taking the time to provide a comment from your recent stay. I am delighted you enjoyed your holiday with us We look forward to welcoming you back again for a more pleasurable experience in the near future Kind Regards, Fara More 

Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 5 days ago NEW via mobile

We have just returned from our holiday and stayed in two Cenrara Resorts.Both equally impressive but we did encounter problems in Karon. The scruffy reception made an unimpressive impact. ..but the room was superb with a view and reception was soon forgotten.The breakfast was scrumptious with a view over the sea.OK so far pretty good.After 2 days 3 out of... More 

Helpful?
3 Thank Paul K
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear Paul K Thank you very for stay with us and share you feedback during your stay. I am sorry about your arrival experience that you did not met your expectation of front desk staff service ,I will be your kind comments to front desk manager. Also I am sorry to hear of you falling ill. I certainly understand the... More 

Coventry
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 5 days ago NEW

But......... We arrived amidst a PLANNED power cut on Friday 21 October (no warning or notification although there was a typed letter in the room saying it would only be for 6 hours our arrival at hotel was 1 pm) into a room with mid 30's temperature so we had no air con, fan, shower and dirty water in the... More 

Helpful?
1 Thank WarksCrowd
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear WarksCrowd Thank you for staying with us at Centara Grand Beach Resort Phuket. We are very sorry for the disruption to your holiday and to hear you fell during your vacation in Phuket. I certainly understand the frustration of falling ill during a holiday and not being able to enjoy your holiday to the fullest. At our resort we... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Beachfront
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Centara Grand Beach Resort Phuket is a modern five-star luxury resort built directly on the foreshores of Karon Beach. Designed with distinct Phuket colonial Sino-Portuguese architecture, the luxury accommodation comprises of 262 guestrooms and villas. All guestrooms have a balcony and are ocean facing. Room types consist of spa suites, pool suites, deluxe suites and one and two bedroom villas. ... more   less 

Additional Information about Centara Grand Beach Resort Phuket

Address: 683 Patak Road, Karon Beach | Muang, Phuket, Karon, Phuket 83100, Thailand
Location: Thailand > Phuket > Karon
Price Range: $167 - $604 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Centara Grand Beach Resort Phuket 5*
Number of rooms: 262
Reservation Options:
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Also Known As:
Centara Grand Beach Resort Phuket Hotel Karon
Centara Grand Beach Resort Phuket Karon
Hotel Style:
#4 Business Hotel in Karon
#8 Spa Hotel in Karon
#8 On the Beach Hotel in Karon
#14 Luxury Hotel in Karon
#22 Family Hotel in Karon
#29 Romantic Hotel in Karon
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Questions & Answers

Here's what travelers have asked, with answers from Centara Grand Beach Resort Phuket staff and other travelers.
176 questions
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Questions? Get answers from Centara Grand Beach Resort Phuket staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Good Pool & Rooms”
 of 5 bubbles 862varunc, 3 days ago | Read review
“Definitely pay a little more for a sea view if you can, it's worth it.”
 of 5 bubbles s0slack, 2 weeks ago | Read review
“plunge pool rooms not really required, they have a great common pool”
 of 5 bubbles girishsvaze, 2 weeks ago | Read review
“The rooms with a plunge pool face out onto the tropical gardens”
 of 5 bubbles davidhV9954YE, 3 weeks ago | Read review
“High floor near to the beach”
 of 5 bubbles Louise2765, 3 weeks ago | Read review
5 of 5
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