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The BW Crown Hotel

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Traveler (96)
Room & Suite (42)
Dining (8)
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Overview
  • Excellent46%
  • Very good36%
  • Average13%
  • Poor4%
  • Terrible1%
Travelers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
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Rooms
Jul 9Jul 10
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (720)
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717 results
Traveler rating
324
258
97
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6
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324
258
97
32
6
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All reviewsleisure facilitiesswimming poolsauna and steam roomtravelzoo dealold coaching innleisure cluba travel zoo dealsecure car parklovely poollovely hotelfountains abbeyevening mealafternoon teamarket townduty managerexecutive roomroom was large
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1 - 5 of 717 reviews
Reviewed 2 weeks ago

I have stayed at the Crown several times over the last year when visiting a close relative in the area. As a whole the hotel is reasonable but dated. The quality of the food is very average and unadventurous. Rooms are comfortable, but again, dated....More

Thank Derbyshire360
Response from Tracey C, Manager at The BW Crown HotelResponded 1 week ago

Dear Derbyshire360 Thank you for your review, it is our pleasure to welcome you back time after time. I apologise on this occasion we have not met with your expectations. The Hotel is steeped in history and as such we do tend to try and...More

Reviewed 2 weeks ago via mobile

Stayed two nights with my parents and sister while we were visiting National Trust properties in the area. All the staff were very welcoming, helped me set up a high backed chair for my Dad in his room so he had support when watching TV....More

Thank HelenBarker
Response from Tracey C, Manager at The BW Crown HotelResponded 6 days ago

Dear HelenBarker It was lovely to have had the opportunity to meet you all while here. Thank you for taking the time to write your review it is very much appreciated. We really couldn't ask for better comments, we really do take a pride in...More

Reviewed 4 weeks ago

Well worth a visit to stay for access to other locations.. hotel staff friendly and welcoming. Food, good quality , maybe more selection on evening menu needed.breakfast good quality produce and served with a smileMore

Review collected in partnership with Best Western
1  Thank johnandshirl31
Response from Tracey C, Manager at The BW Crown HotelResponded 3 weeks ago

Dear johnandshirl31 Thank you for taking the time to write your review after staying recently. We are in a great location for visiting all the local areas, where there is so much to do and see. I do hope you took the time to have...More

Reviewed May 16, 2018

This is a lovely old-fashioned hotel. The staff were all friendly, helpful and professional. The rooms were clean and comfortable. The spa was clean and the pool a decent size. The breakfast was fine although it was tricky to access the continental breakfast bar as...More

Thank Glebebears81
Response from Tracey C, Manager at The BW Crown HotelResponded 3 weeks ago

Dear Glebebears81 Thank you for taking the time to write your review after staying here at the Crown. I am pleased to read your comments regarding the team, we take great pride in the Hotel and the service which we offer. The Hotel has a...More

Reviewed May 16, 2018

My wife and I stayed here for just one night as a half way stop from a holiday in Scotland heading back to Norfolk. The lounges, bars and restaurant ooze old style class, our bedroom was comfortable and had tea and coffee making facilities. We...More

Thank pauldaynes1958
Response from Tracey C, Manager at The BW Crown HotelResponded 3 weeks ago

Dear pauldaynes1958 Thank you for your review, what more could be said! I believe you have covered all aspects of your stay and what the Hotel has to offer. It certainly does ooze old style class, with its age and elegance and I assure you...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Restaurant
Room Service
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Meeting Rooms
Business Center with Internet Access
Laundry Service
Banquet Room
Conference Facilities
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Heated pool
Indoor pool
Hot Tub
Details
Price range
$101 - $224 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
$101 - $224 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (96)
Room & Suite (42)
Dining (8)
Pool & Beach (1)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
janephilip82
May 21, 2018|
AnswerShow all 3 answers
Response from Tracey C | Property representative |
Good evening Yes our restaurant is open to non residents - It is best to book a table. 01423 322328 - Reception will be only too glad to take your booking for you
0
Votes
adybaby42
April 21, 2018|
AnswerShow all 4 answers
Response from Tracey C | Property representative |
Good afternoon Towels are given in the leisure club there are also lockers which do not require a £1.00 Regards Tracey Manager
0
Votes
karenbr0nze
August 23, 2017|
AnswerShow all 2 answers
Response from 2014Jandy | Reviewed this property |
Best contact the hotel direct to check. Jandy
0
Votes
Room Tips
"Rooms on the back are quieter as they are away from the main street."
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"Had one of the small rooms but this was ample for my stay."
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"Rooms on the front may be a tad noisy"
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"Try not to get over the spa. I think it was this that made our room so hot."
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