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Booked 3 rooms for ourselves, our daughters, sons in law and our 22 month old granddaughter for the weekend, to attend a family wedding. On arrival I was informed that "no room with a sofa bed had been booked." Despite my showing the member of...More
Thank Alison P
Response from IHGCare, Guest Relations Manager at Holiday Inn Ashford North A20Responded August 1, 2015
Dear Alison P,
Thank you very much for your recent stay at our hotel and for taking your time on posting this review. We always aim to provide an enjoyable stay to our guests and it is saddening though to read that did not enjoy...More
I've booked twice in this hotel and twice have chosen their so called countryside views which in those 2 occasions I was given a parking lot view instead.
On the 2nd occasion I requested to be transferred and they gave a room at the back...More
Response from Howard S, General Manager at Holiday Inn Ashford North A20Responded July 17, 2015
Thank you far taking the time to write a review following your stay here. I am however a little confused as we don't have any rooms in the category "Countryside views" and I can assure you that we have never charged a supplement for any...More
The 2nd floor has 5 family rooms which have a double bed and 2 single beds in a large alcove. We booked one of these and it was great. Decent TV channels for the evening and plenty of space. Breakfast was good enough. A good...More
This hotel offered a good package when looking for a stop close to the tunnel. The room was spacious and well equipped with comfortable beds. Both dinner and breakfast were first class. The friendly staff were helpful and attentive.
This place does not deserve a star. We booked two rooms with twin beds. We arrived back to our rooms after a day and night out sightseeing in Canterbury only to get to a room which was literally vibrating, There was a party in the...More
1 Thank JavaMama58
Response from IHGCare, Guest Relations Manager at Holiday Inn Ashford North A20Responded July 20, 2015
Thank you for writing a review about your recent stay with us. I certainly appreciate you taking the time to bring your concerns to our attention. We are always happy to provide a consistently clean, comfortable, and courteous place for our guests. However,...More
$67 - $137 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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