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Traveler (23)
Room & Suite (11)
Dining (9)

About

#4 of 13 B&Bs / Inns in Mavrovo
Location
Cleanliness
Service
Value
In the middle of the magnificent landscape of Mavrovo, 'Alpina' Hotel is the most comfortable 4* hotel built in mountain style, according to all modern standards. It offers ideal conditions for an active holiday, recreation and amusement for all ages, all year round. Modern and comfortable 'Alpina' hotel is situated in the middle of the Mavrovo holiday centre, only few hundred meters away from the chair lifts.
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Property amenities
Free parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Room service
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Wheelchair access
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Room features
Kitchenette
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Romantic

Location

Full view
Contact
Mavrovo Square, Mavrovo 1254 Republic of Macedonia
Getting there
Ohrid Airport32 mi
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32Reviews
1Q+A
4Room tips
Traveler rating
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Fine hotel, great location. They should pay more attention to the clearness of the rooms and the towels. Also, the rooms had strange smell when we got in. We bought Grouper coupons for 2 nights stay with breakfast in a standard double room. We made a reservation by phone before we buy the coupons and then we confirmed it by email. We got a reply back with a confirmation for the reservation of a double STANDARD room. We came to the hotel, checked-in and everything was as we agreed before. The day we checked-out of the hotel, beside the tourist tax we knew we had to pay, they wanted to charge us with additional fee for using panoramic type of room, although we have never asked for one. They explained that although we bought coupons for а standard room, the day we came to the hotel all the standard rooms were busy, so they had to accommodate us in a panoramic room. I will say again, we didn’t know that we were using that type of room, because no one told us that the day we came. We also had the email confirmation as evidence. Of course, we refused to pay, and the receptionist was very rude, saying that we should not come to this hotel again, because we were being unethical and she had to pay for a service that we have used. Macedonia has a lot more to learn about hospitality. Mavrovo, with such a natural beauty has so many capacities, and we still don’t know how to properly use them. It’s a shame….
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Stayed for 12 nights with group of around 20. Great place to stay, excellent food and taken extremely well care of. Owner was very humble and could not do enough to make our stay better. One of my best trips.
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I absolutely love this hotel. Best people, perfect ambiance, perfectly clean and beautiful view. Food is also awesome. Totally worth it for any kind of meetings, conferences or just for fun❤ Get there soon.
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Alpina is an hotel with the great location, but unfortunately with very poor hospitality. I would recommend you to avoid this hotel if you want to spent relaxing time in Mavrovo... As Macedonian citizen, unfortunately I must spread bad words about this hotel. First at all, the price for staying in Alpina is very expensive compared with the service they offer to their guests. Also they don't provide all services that were listed in the NYE's offer. First we paid for the rooms with jacuzzi 10 more euros, but there was no jacuzzi, just a simple bath :), and same stains in the corners of the bath. :D... The second moment which was annoying was lack of information they gave us before about the breakfast and dinner, so once we did check in, they explained how the breakfast and the dinner don't include drinks, only a food. Although we paid around 40 euros for the NYE's party, we got only a buffet supper with very poor variety of a food, and we paid again 16 euros more for low quality wine, which usually costs around 7 euros. Regarding the staff, I must say that they were unpolite, nervous, impatient, and totally unaproachable all the time, so If you want to ask them for something, probably you will get uncompleted and rude reply. Despite the fact that Alpina's service was very bad, Mavrovo is a nice, cozy place, with beautiful nature and an amazing fresh air, so don't hesitate to visit it, you will love it, just choose another accomodation... simply skip this hotel. Enjoy Mavrovo. :)
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We went there for NY"eve and stayed for 2 nights. The owner of the hotel was not polite , he couldn't find our reservation . When we arrived the told us that we need to pay for our drinks even do we book the hotel with NY eve dinner , also the drinks where 5 times expensive than the regular price, the stuff was very rude etc. If u want to have a good time in Mavrovo , don't go there .
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FORMERLY KNOWN AS
Hotel Alpina
LOCATION
Republic of MacedoniaPolog RegionMavrovo
NUMBER OF ROOMS
23
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