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The Palms Hervey Bay

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The Palms Hervey Bay
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62 Reviews from our TripAdvisor Community

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Showing 59: English reviews
Melbourne, Australia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Only a small park and space is a premium but I have yet to find a cleaner or better managed park. Highly recommended. Good internet service, well grassed with slabs. Very well equipped camp kitchen. Not on the beach therefore protected from the wind.

Helpful?
Thank Yarramul
palmscaravanpark, Manager at The Palms Hervey Bay, responded to this review

Thankyou so much for the lovely review on our Park. We have worked hard to get the park looking inviting for our guest. Hope to see you back again in the near future. More 

Cooroy, Australia
Level Contributor
73 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have just spent a week at this park. So impressed, from the warm welcome, very clean facilities, and the very nice grounds. Even the concrete slabs are painted! A friend and her dog, also stayed for 2 nights in her tent. There is a walking area around the lake outside the park, to take dogs for a run. There... More 

Helpful?
1 Thank DianneKamerling
palmscaravanpark, Manager at The Palms Hervey Bay, responded to this review

Thank you so much Dianne for the lovely comments about our park. It was our pleasure to have you stay with us and we hope to see you again soon. More 

Lincoln, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 20, 2016 via mobile

This place is great for backpackers! All three of us comfortably fit in the caravan, which had cooking facilities inside and plenty of space! We arrived in our own camper, for which there was free parking, which was great value for money and worked out MUCH cheaper than a hostel! The park is very clean and in a great location... More 

Helpful?
1 Thank Chris J
Management response:

Thanks so much for your lovely comments about our park. We are pleased you all enjoyed yourselves and look forward to seeing you all again in the near future. More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed June 12, 2016 via mobile

We booked this because it clearly said it was pet friendly on the booking page online. It absolutely is not. We drove 4.5 hours to then be told that our small dog was not allowed in the cabin and had to stay on the small balcony outside. They were so rude we just couldn't believe it! They made us feel... More 

Helpful?
Thank JaimieMurray
Management response:

Dear Jamie Murray, We are truly sorry you had a bad experience at the Palms. I am regretful to read your comment that I was rude and, I apologise. To confirm, we are a pet friendly park, however there are rules that must be observed to protect the quite enjoyment of other guests, of which is stated in the ‘pets... More 

Wollongong, Australia
1 review
5 of 5 stars Reviewed June 8, 2016

wow, this park was fantastic - small and cosy and super welcoming of me n my little fur baby. i really enjoyed my stay in hervey bay with a short walk to the beach and little lake around the corner meant my pup could enjoy their stay too! the amentities block were bloody clean and the kitchen had everything we... More 

Helpful?
Thank gizandpetetravelaus
Management response:

Thank you so much for your lovely comments about our park. We are so please you and your little fur baby enjoyed your stay and look forward to seeing you again in the future. More 

Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 2, 2016

Fantastic little park, close to the beach and shops. We stayed in one of the cabins which had everything we needed for our stay. Very clean and tidy. The beds were super comfortable and we have already booked our next stay!! The staff were really helpful and pointed out a few things for us to do while we were there.... More 

Helpful?
1 Thank happytravelling33
Management response:

Thanks you Happy Travelling for your kind words. We are pleased you enjoyed your stay with us and look forward to seeing you again in the near future. More 

Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 31, 2016

A surprise, great value for brand new accommodation. This small camping site was surprise on our recent visit travelling north up the coast. The cabin we stayed in was very clean and the mattress pillow top was better than my own (will be buying one when i get home) Friendly helpful staff and the other visitors in the park were... More 

Helpful?
1 Thank ScottyNomad
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 21, 2016 via mobile

Such a beautiful park for us to have our last holiday before we become first time parents, the couple who booked us were so lovely, Such a shame I was spoken to so badly by one worker, WE WILL NEVER BE RETURNING OR RECOMMENDING. I was spoken to by a man very aggressively, "I better control my dog!" yet my... More 

Helpful?
Thank Tori F
Management response:

"As a pet friendly Hervey Bay destination, unfortunately you have disrespected the quite enjoyment of other travellers by allowing your beloved pet to bark at night, this is not tolerated by our friendly staff. Despite being warned on two occasions, I feel it's a shame you felt you had to react by posting a negative response , you showed no... More 

Newcastle, Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 16, 2016

We love this park. We have stayed twice, in our motor home and have been welcomed warmly each time. The park has undergone marked changes and improvements over the past months so that it has developed a "boutique"" character. It is a small park with charming grounds, excellent facilities and a friendly staff. We will be back.

Helpful?
1 Thank DeeWeir
Management response:

Thankyou Dee for your lovely comments about our park. We are pleased you enjoyed your stay with us and look forward to seeing you again in the near future More 

Gladstone, Australia
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed May 15, 2016 via mobile

On late arrival we had a very pleasent suprise of a free upgrade. The room was absoloutely amazing well worth the price, grounds were immaculate and the pool was right next to our cabin (delux family cabin 1) 10/10. We will deffinetly be back next time we come to hervey bay.

Helpful?
2 Thank gdix94
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Internet
  • Beachfront
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Beachfront
Things to do
  • Pool
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
Services
  • Self-Serve Laundry
  • Free Parking
Official Description (provided by the hotel)
The Palms is one of Hervey Bay's leading destinations offering modern accommodation in the heart of Hervey Bay, Queensland. The relaxed atmosphere of The Palms is only 300m from the Charlton Esplanade, beach front - the hub of Hervey Bay's wide variety of restaurants, cafe's and shops and, the beautiful Torquay Beach, where the warm, clear and pristine waters of Hervey Bay offer safe swimming all year round. After extensive renovations, The Palms is one of the top destinations with a variety of holiday accommodation from 28ft powered camp sites surrounded by gardens, luxury brand new condo's to deluxe villa's perfect for large families. At the best rates in Hervey Bay, The Palms offers 4 star accommodation and facilities in a premier location. ... more   less 

Additional Information about The Palms Hervey Bay

Address: 67 Truro St, Torquay, Hervey Bay, Queensland 4655, Australia
Location: Australia > Queensland > Fraser Coast > Hervey Bay > Torquay
Price Range: $50 - $95 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Palms Hervey Bay 3.5*
Number of rooms: 11
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Also Known As:
The Palms Hervey Bay Torquay, Australia
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