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Chanalai Garden Resort

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Chanalai Garden Resort
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803 Reviews from our TripAdvisor Community

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Showing 502: English reviews
Imus, Philippines
1 review
Reviewed 3 days ago NEW

We had a great time at Chanalai Garden Resort. All the staff were welcoming and friendly. The room is beautiful with a stunning sea view. This place will give you a relaxing vacation. So much thanks to Ms. Yaya, Aoy, Christine, Emman. God bless you!

Helpful?
Thank JanineKarla
ChanalaiGarden, Manager at Chanalai Garden Resort, responded to this review

Dear JanineKarla, Greetings from Chanalai Hotels and Resorts!!! Thank you for your candid feedback regarding your visit to ‘Chanalai Garden Resort, Kata Beach'. I am delighted to hear that you had a memorable stay with us. When you plan to visit us next, please email me at hm@chanalaigardenresort.com and I will be happy to handle the arrangements personally. We look... More 

Liverpool, United Kingdom
Level Contributor
29 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 4 days ago NEW via mobile

Went to this hotel in November 2016. Location ok but lots of stairs in and around hotel to get to your room. And in the heat can be a bind. This aside we found the label of service a bit lacking for a hotel in Thailand. Been to different hotels here like the Andaman Canacia and found service far better.... More 

Helpful?
Thank Glen S
ChanalaiGarden, Manager at Chanalai Garden Resort, responded to this review

Dear Glen S, Greetings from Chanalai Hotels and Resorts!!! Thank you for your comments and for sharing your experience with others. Kindly accept my sincere apologies about the inconvenience caused to you. I have shared your comments with our team members and we understand your disappointment. Please be assured that these issues will be addressed with all seriousness they deserve... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 days ago NEW via mobile

We stayed at the Chanalai Gardens for 7 nights during November and thoroughly enjoyed our stay. All the staff were welcoming and attentive and the location is perfect. The breakfast has a great varied selection of dishes and the couple of times we had dinner was lovely too. Rooms are spotlessly clean too! Had a few gripes as follows otherwise... More 

Helpful?
Thank Alex F
ChanalaiGarden, Manager at Chanalai Garden Resort, responded to this review

Dear Alex F, Greetings from Chanalai Hotels and Resorts!!! Thank you for your comments and for sharing your experience with others. We are glad you enjoyed your holiday and hope to welcome you back soon. We are sure this feedback will serve as an encouragement to all of us as we strive to improve the quality of our services. We... More 

1 review
Reviewed 6 days ago NEW via mobile

We had a very warm welcome, staffs are accommodating as we arrived early of our check-in time. It has a good view of the beach, clean rooms and high speed internet. This is a place where you can relax after the whole day tour. Thanks to Aoy, Yaya, Christine, Diane, Eman and Mimi. Thumbs up!

Helpful?
Thank Ian C
ChanalaiGarden, Manager at Chanalai Garden Resort, responded to this review

Dear Ian C, Greetings from Chanalai Hotels and Resorts!!! Thank you for your candid feedback regarding your visit to ‘Chanalai Garden Resort, Kata Beach'. I am delighted to hear that you had a memorable stay with us. When you plan to visit us next, please email me at hm@chanalaigardenresort.com and I will be happy to handle the arrangements personally. We... More 

Cavite City, Philippines
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

We had a great stay in Chanalai garden. We arrived at the hotel at 10am. They gave us an early check in. Aoy, Yaya, Christine and Diane gave us a warm welcome. Everything in the hotel was great. It is located near the beach, just walking distance from Kata Noi and Kata beach. The view from our room was breathtaking.... More 

Helpful?
Thank bubblyberns
ChanalaiGarden, Manager at Chanalai Garden Resort, responded to this review

Dear bubblyberns, Greetings from Chanalai Hotels and Resorts!!! Thank you for your candid feedback regarding your visit to ‘Chanalai Garden Resort, Kata Beach'. I am delighted to hear that you had a memorable stay with us. When you plan to visit us next, please email me at hm@chanalaigardenresort.com and I will be happy to handle the arrangements personally. We look... More 

1 review
Reviewed 1 week ago via mobile

We stayed at Chanalai Garden resort for 7 nights at the beginning of November. We stayed in a deluxe sea view room, excellent view. Great breakfast, very friendly staff, great location close to beach, restaurants, shops. Highly recommend this hotel.

Helpful?
Thank 529adrif
ChanalaiGarden, Manager at Chanalai Garden Resort, responded to this review

Dear 529adrif, Greetings from Chanalai Hotels and Resorts!!! Thank you for your candid feedback regarding your visit to ‘Chanalai Garden Resort, Kata Beach'. I am delighted to hear that you had a memorable stay with us. When you plan to visit us next, please email me at hm@chanalaigardenresort.com and I will be happy to handle the arrangements personally. We look... More 

Krakow, Poland
Level Contributor
121 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 2 weeks ago

I really enjoyed the hotel. It was clean and decent and we have a outstanding scenic view from our balconies. Staff was really helpful and kind. They offer breakfast as the only included meal during the day. The rest you can buy. Prices were not extremely high but, as you can expect, higher than anywhere else outside the hotel. One... More 

Helpful?
Thank slawomirdal
ChanalaiGarden, Manager at Chanalai Garden Resort, responded to this review

Dear slawomirdal, Greetings from Chanalai Hotels and Resorts!!! Thank you for your candid feedback regarding your visit to ‘Chanalai Garden Resort, Kata Beach'. I am delighted to hear that you had a memorable stay with us. When you plan to visit us next, please email me at hm@chanalaigardenresort.com and I will be happy to handle the arrangements personally. We look... More 

Surbiton, United Kingdom
Level Contributor
22 reviews
5 hotel reviews
Reviewed 2 weeks ago via mobile

We took advantage of booking directly with the hotel which meant we got a discount plus a welcome fruit platter, 2 cans of beer free each day and 15% off mini bar and food. This was a really good deal. The hotel is lovely and typically Thai - I love seeing the tropical flowers everywhere. The staff are amazing -... More 

Helpful?
Thank Em88Lou
ChanalaiGarden, Manager at Chanalai Garden Resort, responded to this review

Dear Em88Lou, Greetings from Chanalai Hotels and Resorts!!! Thank you for your candid feedback regarding your visit to ‘Chanalai Garden Resort, Kata Beach'. I am delighted to hear that you had a memorable stay with us. When you plan to visit us next, please email me at hm@chanalaigardenresort.com and I will be happy to handle the arrangements personally. We look... More 

Level Contributor
3 reviews
Reviewed 2 weeks ago via mobile

This place is great, the hospitality is always 100%. They make you feel as if you're the most important guest there. Every day, no matter what time they are smiling and saying hello. The employees take a lot of pride in their work, cleaning and keeping everything immaculate at all times! The beds were a little hard but it wasn't... More 

Helpful?
Thank Jessica C
ChanalaiGarden, Manager at Chanalai Garden Resort, responded to this review

Dear Jessica C, Greetings from Chanalai Hotels and Resorts!!! Thank you for your candid feedback regarding your visit to ‘Chanalai Garden Resort, Kata Beach'. I am delighted to hear that you had a memorable stay with us. When you plan to visit us next, please email me at hm@chanalaigardenresort.com and I will be happy to handle the arrangements personally. We... More 

Singapore
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 3 weeks ago via mobile

Despite the reviews, the hotel was not what we expected. It was a busy resort and everything was old. Although we were tempted to leave after checking in to a dirty sea view room that actually had a sea view blocked by a tree, the staff were responsive to our concerns and found us a room with an unblocked sea... More 

Helpful?
Thank squeakkk
ChanalaiGarden, Manager at Chanalai Garden Resort, responded to this review

Dear squeakkk, Greetings from Chanalai Hotels and Resorts!!! Thank you very much for sharing your comments about your stay with us. Kindly accept my sincere apologies about the inconvenience caused to you. I have shared your comments with our team members and we understand your disappointment. Please be assured that these issues will be addressed with all seriousness they deserve... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Bar/Lounge
  • Beachfront
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Breakfast Available
  • Airport Transportation
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Ideally located on the small peaceful beach town of Kata, the Chanalai Hotels and Resorts offers the three elegant different hotel styles, depending on your budget and taste namely: Chanalai Garden Resort overlooks the Andaman Sea and offers an environment that helps you escape your everyday cares. Chanalai Garden Resort, a four-star sea view resort, located on the small hill over looking the Andaman Sea and a minute walk to the beach.Retreat your self with sea sun sand on tropical island of Phuket. Just one block from Kata Beach, the resorts easily access to the nearby shopping areas and natural tourist spots on the island. Only 25 mins to Phuket and Patong and 15 minutes away to Promthep Cape,the most spetecular sunset view point on the island.The resort is outstandlingly located on the lush tropical foliage hill side overlooking Andaman Sea and just 200 metres away to Kata beach.Varied choices of eateries shopping,diving shop,surfing shop and some tourist spots close by ... more   less 

Additional Information about Chanalai Garden Resort

Address: 247 Kata Road, Kata Beach, Kata Beach, Karon, Phuket 83100, Thailand (Formerly Tropical Garden Resort)
Location: Thailand > Phuket > Karon > Kata Beach
Price Range: $29 - $322 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Chanalai Garden Resort 4*
Number of rooms: 206
Reservation Options:
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Also Known As:
Tropical Garden Hotel Kata Beach
Tropical Garden Kata
Tropical Garden Resort Phuket
Chanalai Garden Resort Phuket/Kata Beach
Hotel Style:
#6 On the Beach Hotel in Kata Beach
#14 Luxury Hotel in Kata Beach
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Questions & Answers

Here's what travelers have asked, with answers from Chanalai Garden Resort staff and other travelers.
34 questions
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See all questions (34)

Questions? Get answers from Chanalai Garden Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“For the best views take the rooms in highest buildings.”
  • outstanding view from our room
 of 5 bubbles slawomirdal, 2 weeks ago | Read review
“high floor.near lift”
 of 5 bubbles fprom, 3 weeks ago | Read review
“Sea View Rooms are highly recommended”
 of 5 bubbles ChandhokN, 3 weeks ago | Read review
“grab an ocean view room, great in the mornings”
 of 5 bubbles paulmW2330WJ, 3 weeks ago | Read review
“the hotel is refurbishing so I recommend to stay at the fist level of the hotel as there are quite some stairs to reach your room”
 of 5 bubbles estellemet, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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