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Novotel Phuket Kata Avista Resort and Spa

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Novotel Phuket Kata Avista Resort and Spa
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2,163 Reviews from our TripAdvisor Community

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Showing 1,706: English reviews
Abu Dhabi, United Arab Emirates
Level Contributor
29 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed yesterday NEW

Hotel is located at the top of a short but steep hill at the end of Kata beach. The staff work very hard but the hotel lacks that personal touch that you encounter at other hotels within the Accor group. The hotel manager patrols the hotel without engaging with guests which sadly reflects on the general feel. Breakfast is a... More 

Helpful?
Thank capablue90
Azpeitia, Spain
Level Contributor
5 reviews
5 hotel reviews
4 of 5 stars Reviewed yesterday NEW

The hotel was really good. Big and confortable room with a nice balcony. Excellent swimming pool and also very good breakfast. Staff was very friendly and although it is not glued to the beach they have a shuttle service that makes more confortable your stay. It is well located, next to streets with restaurants & bars, but there is a... More 

Helpful?
Thank aneaa84
London, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We are currently staying at this hotel I have to say the staff truly are amazing and very accommodating - from the hotel manager right down to the staff in the restaurant / bar/cleaning staff. I can't remember everyone's names (sorry) chef Ryan, Em, Javid all really lovely people...We are really enjoying out stay here. I never write reviews until... More 

Helpful?
Thank Regular Travell... C
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this review

Dear Regular Travell... C, Thank you for choosing Novotel Phuket Kata Avista Resort & Spa for your holiday destination, we are glad to hear that you have an enjoyable stayed with us. We are thankful for appreciating our team member from hotel manager to hotel staffs especially "Mr.Ryan", "Mr.Em" and "Mr.Javid". We are so much glad to know that you... More 

Australia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My wife and I just spent 8 days at the Novatel Phuket Resort. Overall a very pleasant and enjoyable stay. The resort is fairly old and showing it's age, however the Thai architecture is pleasing and the resort standards of cleanliness are very good. We had a spacious room on the 4th level with excellent ocean views, try and specify... More 

Helpful?
Thank TPO
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this review

Dear TPO, Thanks for rating us as 5 star and taking your precious time out to let us know about your experience and put together what you love about our property. We are thankful for appreciating our staffs as well. It definitely would be shared to them and I am sure that it would be immense encouragement. Once again,thank you... More 

Milton Keynes, United Kingdom
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Having arrived I was told I need to pay for my stay, even though I had already paid online month before! Unfortunately 3 months before my trip to Thailand my credit card was hacked and therefore replaced by the bank, the hotel told me unless I could produce the card (which wouldn't have worked anyway) then I would have to... More 

Helpful?
1 Thank ThomasRW
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this review

Dear ThomasRW, Sawasdee Krab Greeting from Novotel Kata Avista Resort & Spa, Thank you for choosing our resort as your holiday destination. At the onset kindly accept our apologies for all the inconvenience caused to you during your stay with us. We actually strive to deliver the best of services to the utmost satisfaction of our guest. We regret that... More 

Tianjin, China
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

such a beautiful and quiet one, only 5 minutes to the Kata beach. The swimming pool of the hotel is just lovely, and the hotel is surrounded by lots of tropical trees.from the balcony, can see the wonderful swimming pool and the sea.the breakfast was rich, staff were friendly,food was very delicious, only one thing needs to remind you with,... More 

Helpful?
Thank lgq002
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this review

Dear lgq002, Thank you so much for staying with us and your positive review as well. We much appreciate and nice knowing that overall our hotel meet your satisfaction. We also are glad to learn that you enjoyed our breakfast, food,swimming pool,hotel location and our staff. We definitely look forward to serve you again with Thai hospitality in the near... More 

Kolkata (Calcutta), India
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This is an excellent hotel within walkable distance from the Kata beach. The room was quite spacious, tastefully designed with big balcony (pool facing). The wash room was pretty big with bathtub and separate shower enclosure and had ample toiletries which were replenished every day. The restaurant was really nice and next to the pool. The buffet breakfast was good... More 

Helpful?
Thank sashasen
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this review

Dear sashasen, Thank you for sharing a very kind review for us on TripAdvisor. We are thrilled to learn that our hotel is excellent for you and you had a very very good experience with us :). It's pleased to know that you enjoyed our room, restaurant, service and spa as well. Thank you for appreciating "Mr.Ale", I am sure... More 

New York City, New York
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Lets start here...this hotel resort is fantastic. My wife and I wanted to go to Thailand and wanted to stay at a luxury resort that also wouldn't break the bank. The property is designed very well. Its open, modern, stylish and relaxing. The staff is just operating at the professional level; and man are they on it. The rooms are... More 

Helpful?
Thank bjorndgreen
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this review

Dear bjorndgreen, Thank you for sharing a precious review !! We are more than happy to hear that you enjoyed your stay. Our resort design and room meet your satisfaction. Thank you for appreciating our team members as well, we will pass along your kind words to them and I'm sure that it would motivate and encourage them. We sincerely... More 

australia
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very clean great rooms , great pool. Great position close to each and shops. I'd stay here again Just a few suggestions. Breakfast needs to have more western stuff like bacon to cater for westerners and there is a photo outside showing a big picture of bacon and eggs. So either get rid of photo o serve bacon. I'm a... More 

Helpful?
Thank kilana
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this review

Dear kilana, Thank you for your response and your suggestion on TripAdvisor about your recent stay. We are so glad to hear that you would stay here again. :) :) Your review is very useful for us. Surely, we will keep it to improve ourselves for excellent services and guest's value. We look forward to serve you better soon. Warm... More 

Copenhagen, Denmark
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I just can't say how much I liked my stay here at novotel. We had initally only booked a double room as I was with my mother and sister but upon arrival, we were upgraded to the karon suite which has a bathtub in the room. I couldn't thank the management enough. The breakfast was great and so was the... More 

Helpful?
Thank hasi09
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this review

Dear hasi09, Sawasdee Krab! Greetings from Novotel Phuket Kata Avista Resort and Spa! Thank you for trusting Novotel Phuket Kata Avista Resort and Spa as the destination for your holiday gateaway. On behalf of the staff and management, we would like to thank you for sharing your views on Trip advisor which gives us opportunity to improve and increase on... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Beachfront
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Indulge in Luxurious Accommodations at Novotel Phuket Kata Avista Resort & Spa at Kata Beach. Raise your vacation to a higher level and have a stunning experience in Thailand. Novotel Phuket Kata, not just any other hotels -- it stands as one of the most expressive and stylish ones in Phuket. This beautiful hotel's design itself is a splendid architectural deco-nature model of bio-regional and ecological harmony. Set against gently sloping hills, it is the perfect spot to achieve your much-needed relaxation as well as to explore the wild jungles, magnificent beaches, and exciting nightlife of Kata. The nice hotel's pool area is likewise a striking, exotic oasis of cascading royal-blue water juxtaposed against the turquoise Andaman Sea. ... more   less 

Additional Information about Novotel Phuket Kata Avista Resort and Spa

Address: 4 Leam Sai Road, Kata Beach, Karon, Phuket 83100, Thailand (Formerly Avista Phuket Resort & Spa)
Location: Thailand > Phuket > Karon > Kata Beach
Price Range: $73 - $263 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Novotel Phuket Kata Avista Resort and Spa 4.5*
Number of rooms: 143
Reservation Options:
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Also Known As:
Avista Phuket Resort And Spa
Avista Phuket Hotel Kata Beach
Novotel Phuket Kata Avista Resort And Spa Kata Beach
Hotel Style:
#2 Family Hotel in Kata Beach
#3 Business Hotel in Kata Beach
#3 Spa Hotel in Kata Beach
#3 On the Beach Hotel in Kata Beach
#4 Luxury Hotel in Kata Beach
#6 Romantic Hotel in Kata Beach
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