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Novotel Phuket Kata Avista Resort and Spa

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Novotel Phuket Kata Avista Resort and Spa
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2,278 Reviews from our TripAdvisor Community

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Showing 1,780: English reviews
Nusa Dua, Indonesia
Reviewed yesterday NEW

Good size room and very clean Staff very friendly Breakfast is ok Restaurant ....just forget about it Pool most of the time a real mess due to no management presence Choose the room on the 5th floor...

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Helpful?
Thank edouardgalisson
Reviewed 2 days ago NEWvia mobile

Just moved on after three days in this wonderful hotel. Our second stay in the last twelve months. Brilliant service excellent staff. Very clean nothing too much trouble. Ideal location . Although it is up a small Hill there is a lovely little bar to stop at for a rest halfway up. Was upgraded to a suite on arrival. Will...

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Thank debcheet
Reviewed 1 week ago via mobile

Hi this is Mahender from India .stayed here for two nights and it was the best hotel I had ever stayed . Spl appreciation to the manager mr Rajeev he is the best . The maintainence ,hospitality the taste of the food are the highlights here and the location is so near to the beach just five min away ....

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Helpful?
Thank Madhavi M
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this review

Dear Madhavi M, Thank you very much for taking the time to write this review and share your experience with us. Your feedback is very valuable to us as we strive to delight all of our guests. We are thankful for appreciating our team and Mr.Rajiv. Certainly, your praises would be shared to them for great encouragement. We look forward...

Seoul
Reviewed 1 week ago

I have never had to do this before, but I will not be recommending this hotel to anyone. Really tried hard to see things in a positive light, but unfortunately almost nothing was positive. Terrible breakfast, dark and dingy restaurant, a pretty average but mandatory new years eve dinner which was 6000 baht a head - I mean you could...

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Helpful?
Thank Mackens
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this review

Dear Mr. Mackens, Once again wish you and your family a very happy and Prosperous 2017. Thank you for your feedback. It is unfortunate that we were not able to deliver you the True Avista Experience. I am really disappointed to know that you were not happy in our Hotel during your stay. As per your comments I would like...

London, United Kingdom
Reviewed 1 week ago

Location - well located on a small hill approx. mid way between Kata and Karen Beaches. The walk down to the beach is quite steep, but the Hotel provides a couple of minibus transfers to Karan and Kata Beaches + cheap taxies are located directly outside the Hotel. Kata itself is a pretty sleepy location, not really a place for...

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2Thank Toolbag
Bucharest, Romania
Reviewed 1 week ago

We stayed for 4 nights in January 2017, the restaurant is very good, pools and rooms are nice, but the common space needs a big upgrade. The rooms are big and very well equipped. My only big problem was with the ladies from reception. Totally untrained, low attitude. When we arrived, even I had the voucher agency with me, they...

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Helpful?
Thank Mihai1882
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this review

Dear Mihai1882, Thank you for taking your time to share your feedback regarding your recent stay We are delighted to note that you enjoyed our restaurant, pool and room. However, we apologized for your check in experience which was not smooth as originally your booking came from GTA (not directly from TUI) and they'd like to ensure that they were...

Reviewed 2 weeks ago

It was my first time staying here after being recommended by a good friend. Was quite impressed with the rooms, pool and the service at Novotel Kata Avista Resort and Spa. The excellent service improved the quality of our trip.

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Helpful?
1Thank Lisa J
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this review

Dear Lisa J, Thank you for choosing our hotel and thank you sharing your feedback on Tripadvisor. We are more than delighted to know how much you enjoyed your stay with us especially in regards of room , pool and the service you have received during your stay. We all shall look forward to the pleasure of welcoming you back...

New Delhi, India
Reviewed 2 weeks ago

We have stayed here for past five days and completely loving our experience here. Team is amazing and are out to please every one with their smile and services. Reception experience is smooth as silk. Housekeeping very efficient , concierge very prompt. Breakfast very elaborate and super. Wish to be back to this hotel every year. Compliments to energetic GM...

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1Thank sanjay c
Reviewed 2 weeks ago via mobile

We have been here many times now and continue to be thoroughly impressed! The excellent service makes us feel so happy to be there and the food is amazing too. The restaurant manager Ale leads his staff by example, with his genuine smile and professional, welcoming manner. We notice that he keeps an eye on the guests to ensure everything...

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Helpful?
Thank Peta W
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this review

Dear Peta W, We would like to extend a million thanks for having taken the time to share your experience on TripAdvisor regarding your recent stay with us. We are so happy to hear that you've stayed with us many times continuously impressed. We are grateful for your appreciation of our services especially from Mr.Ale, Ms.Apple, Mr.Jom and Ms.Meaw. It...

Reviewed 3 weeks ago via mobile

I have been there middle of November with my fiancé and our friends. I booked hotel through email with a request of the room with see view and transfer. Upon arrival in the airport we have been met by the hotel driver. He was very polite and spoke English quite good. Upon arrival we had very warm welcome with fresh...

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Helpful?
Thank Vaganova K
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this review

Dear Vaganova K, I would like to extend a million thanks for having taken the time to share your experience on TripAdvisor regarding your recent stay with us. We very much appreciated for rating us as 5 stars and enjoying with all aspect of our property regarding arrival experience, room , breakfast ,spa and housekeeping. Thank you for your recommendation...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Indulge in Luxurious Accommodations at Novotel Phuket Kata Avista Resort & Spa at Kata Beach. Raise your vacation to a higher level and have a stunning experience in Thailand. Novotel Phuket Kata, not just any other hotels -- it stands as one of the most expressive and stylish ones in Phuket. This beautiful hotel's design itself is a splendid architectural deco-nature model of bio-regional and ecological harmony. Set against gently sloping hills, it is the perfect spot to achieve your much-needed relaxation as well as to explore the wild jungles, magnificent beaches, and exciting nightlife of Kata. The nice hotel's pool area is likewise a striking, exotic oasis of cascading royal-blue water juxtaposed against the turquoise Andaman Sea. ... more   less 

Additional Information about Novotel Phuket Kata Avista Resort and Spa

Address: 4 Leam Sai Road, Kata Beach, Karon, Phuket 83100, Thailand (Formerly Avista Phuket Resort & Spa)
Location: Thailand > Phuket > Karon > Kata Beach
Price Range: $76 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Novotel Phuket Kata Avista Resort and Spa 4.5*
Number of rooms: 143
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity, Orbitz, Booking.com and Ctrip TA so you can book your Novotel Phuket Kata Avista Resort and Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Avista Phuket Resort And Spa
Avista Phuket Hotel Kata Beach
Novotel Phuket Kata Avista Resort And Spa Kata Beach
Hotel Style:
#2 On the Beach Hotel in Kata Beach
#2 Family Hotel in Kata Beach
#3 Business Hotel in Kata Beach
#3 Spa Hotel in Kata Beach
#4 Luxury Hotel in Kata Beach
#6 Romantic Hotel in Kata Beach
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Questions & Answers

Here's what travelers have asked, with answers from Novotel Phuket Kata Avista Resort and Spa staff and other travelers.
78 questions
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Questions? Get answers from Novotel Phuket Kata Avista Resort and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“5th floor rooms”
 of 5 bubbles edouardgalisson, yesterday | Read review
“High floors are much better than low floors, but I would just avoid this place - so many others to choose from in Phuket and Thailand”
 of 5 bubbles Mackens, 1 week ago | Read review
“View at the pool.”
 of 5 bubbles Mihai1882, 1 week ago | Read review
“Take higher floor room for ocean view”
 of 5 bubbles SANJAY403, 2 weeks ago | Read review
“Karon suite is great if you want something a little roomier and away from the corridor and other rooms”
 of 5 bubbles StaceK_12, Dec 8, 2016 | Read review
5 of 5
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