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Novotel Phuket Kata Avista Resort and Spa

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Novotel Phuket Kata Avista Resort and Spa
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2,244 Reviews from our TripAdvisor Community

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Showing 1,759: English reviews
Sydney, Australia
Reviewed yesterday NEW

Recently rebadged to Novotel chain from Avista Group. Hotel is situated on headland between Kata and Karon beaches so greta location. Modern clean very well maintained property with two pools, large restaurant, gym etc. Everything you need from a mid priced hotel. Rooms very well laid out, great beds, wifi good. Buffet breakfast large variety of fruit, breads, eggs +...

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Helpful?
Thank Wombata61
Reviewed 1 week ago via mobile

Absolutely amazing! From check in to our drive to the airport, the staff was nothing short of amazing. We got in early on our arrival date, and not only was the room ready shortly after arrival, but we were greeted with icy towels, pineapple juice and after asking for a place to get a cup of coffee, we were comped...

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Helpful?
Thank BrooklynGirl13
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this review

Dear BrooklynGirl13, Sawasdee Krab! Greetings from Novotel Phuket Kata Avista Resort and Spa! Thank you for trusting Novotel Phuket Kata Avista Resort and Spa as the destination for your holidays. On behalf of the staff and management, we would like to thank you for sharing your views on Trip advisor which gives us opportunity to improve and increase on service...

New Delhi, India
Reviewed 2 weeks ago via mobile

Novotel Phuket Kata Avista Resort and Spa is a wonderful property. During our stay here, we found it was well maintained, the location was ideal (although walking uphill can be quite a task!) & the staff was friendly. We stayed in the club room on the top floor which had views of the swimming pool from the balcony & stunning...

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Helpful?
Thank bittenbytravelbug_me
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this review

Dear bittenbytravelbug_me, Sawasdee krab! Greetings from Novotel Phuket Kata Avista Resort and Spa! It was pleasure having you stayed at Novotel Phuket Kata Avista Resort and Spa on behalf of my team. We thank you for sharing your views on Trip advisor which gives us opportunity to improve and increase on service efficiency levels to provide complete guest satisfactions. Thank...

Kansas City, Missouri
Reviewed 2 weeks ago

The hotel was very nice and the location was great. Kata beach was perfect for us. Beautiful, not too busy, and there was plenty of night life. We stayed here for 6 nights and were not disappointed. Each day our room was cleaned and they even organized our clothes and shoes in the room. Breakfast was buffet style and was...

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Helpful?
Thank anmiller50
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this review

Dear anmiller 50, Thank you very much for having shared your experience on Trip Advisor. It is nice to read your kind feedback and learn that our resort meet up your satisfaction. However, we apologize for unpleasant smell in your room as well. Please rest assured that we have forwarded your comment about this to our department head who will...

London, United Kingdom
Reviewed 2 weeks ago

We stayed in the Novotel Kata Avista for 5 nights (2 rooms) in November. Overall, the hotel is fine. It looks like Novotel have only recently taken on the property as the branding is inconsistent, so I'm sure there will be improvements to come. The lobby is open and the welcome pleasant. Our rooms were on the 3rd floor and...

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Helpful?
Thank karljhamilton
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this review

Dear karljhamilton, Thank you so very much for your comprehensive and great review of your recent stay with us. It is nice to read that your stay was fine. It is right as you said there will be (great) improvements to come. In fact, it has been improving step by step , little by little. :) It would be our...

Reviewed 2 weeks ago via mobile

We stayed here for 10 days and cannot fault the hotel at all. All of the staff were incredibly friendly! The rooms are cleand and very modern/trendy by Thai standards & also they were very clean and hygenic! The hotel is located very close to everything you need in regards to shops and eateries, but is tucked away just far...

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Helpful?
Thank NebMila
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this review

Dear NebMila, Thank you for your kind review with 5 star of our property. We are so much happy to know that you enjoyed your stay with us regarding room, cleanness, hygiene. Thank you for appreciating our team member and security man as well. We take pride in delivering the highest standards of service and we are thrilled to read...

Reviewed 2 weeks ago via mobile

My husband and I stayed here for 2 nights. We were on honeymoon so we were given an upgraded room on the top floor with 3 balconies one with views of Kata Beach. We really loved the room. It was very luxurious. Breakfast was very nice. I requested baked beans and was given them on the second morning. Staff were...

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Helpful?
Thank laurenjessie
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this review

Dear laurenjessie, Thank you for taking your time and praise about your recent stay with us!! We are so glad to learn that you enjoyed your stay on your honeymoon regarding room,breakfast and our team member. This is truly what a Novotel Kata Avista experience is about, and we are glad we have been able to go beyond your satisfaction....

Seattle, Washington, United States
Reviewed 2 weeks ago via mobile

My husband stayed here during our honeymoon & the hotel room was extremely luxurious, service was top notch, and location is in walking distance to kata beach shops, restaurants & beach. The hotel was so sweet to surprise us with a birthday cake in our room bc i mentioned it was my husband's bday during our stay. The photos don't...

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Helpful?
Thank Roselyn R
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this review

Dear Roselyn R, Thank you very much for taking your valuable time to post your precious compliments about your recent stay with us. It is very encouraging for us when our valued guests take the time to congratulate us on our efforts, and it definitely motivates our team to continually do an even better job. We hope that you will...

Reviewed 3 weeks ago via mobile

Stayed here for 6 nights B&B. Overall the hotel is very good. The rooms are modern with a huge bed. Very clean and all have balconies that overlook the pool area. If you are allocated a high level floor you will be able to see the sea too. The pool area is lovely but perhaps some of the trees could...

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Helpful?
2Thank David R
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this review

Dear David R, Thank you very much for your feedback !! We indeed appreciate you taking the time to review your experiences. We are glad that overall our hotel meet up your satisfaction with swimming pool, room and cleanness. Please let us know if there is anything we can do make your next stay with us even better. It would...

Reviewed 3 weeks ago

I stayed a week in this hotel , and even if i booked a superior grand room with partial sea view i got a room with a partial "roof top view ". Regarding the breakfast ,this was ok but no many selections , and as a simple example there was only one type of cheese and this was available only...

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Helpful?
Thank Tibi N
AVISTAKATAPHUKET, General Manager at Novotel Phuket Kata Avista Resort and Spa, responded to this review

Dear Tibi N, Thank you for sharing a review of your recent experience at Novotel Kata Avista Resort & Spa !! We are sorry to hear that our room view did not meet your expectation. Please let me clarify that actually, partial sea view is not available for Superior room. However, we could find out a better view. If it...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Indulge in Luxurious Accommodations at Novotel Phuket Kata Avista Resort & Spa at Kata Beach. Raise your vacation to a higher level and have a stunning experience in Thailand. Novotel Phuket Kata, not just any other hotels -- it stands as one of the most expressive and stylish ones in Phuket. This beautiful hotel's design itself is a splendid architectural deco-nature model of bio-regional and ecological harmony. Set against gently sloping hills, it is the perfect spot to achieve your much-needed relaxation as well as to explore the wild jungles, magnificent beaches, and exciting nightlife of Kata. The nice hotel's pool area is likewise a striking, exotic oasis of cascading royal-blue water juxtaposed against the turquoise Andaman Sea. ... more   less 

Additional Information about Novotel Phuket Kata Avista Resort and Spa

Address: 4 Leam Sai Road, Kata Beach, Karon, Phuket 83100, Thailand (Formerly Avista Phuket Resort & Spa)
Location: Thailand > Phuket > Karon > Kata Beach
Price Range: $69 - $436 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Novotel Phuket Kata Avista Resort and Spa 4.5*
Number of rooms: 143
Reservation Options:
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Also Known As:
Avista Phuket Hotel Kata Beach
Avista Phuket Resort And Spa
Novotel Phuket Kata Avista Resort And Spa Kata Beach
Hotel Style:
#2 Family Hotel in Kata Beach
#3 Business Hotel in Kata Beach
#3 On the Beach Hotel in Kata Beach
#4 Spa Hotel in Kata Beach
#5 Luxury Hotel in Kata Beach
#6 Romantic Hotel in Kata Beach
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Questions & Answers

Here's what travelers have asked, with answers from Novotel Phuket Kata Avista Resort and Spa staff and other travelers.
74 questions
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Questions? Get answers from Novotel Phuket Kata Avista Resort and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for high room at booking level 4- 5 very good views”
 of 5 bubbles Wombata61, yesterday | Read review
“The higher you go the less moldy it gets.”
 of 5 bubbles , 3 weeks ago | Read review
“If you are not happy with what you got, please let them know.”
 of 5 bubbles Catia_vanessa, 4 weeks ago | Read review
“Top floor rooms with views of the bay”
 of 5 bubbles Belmac57, Oct 22, 2016 | Read review
“High speed internet”
 of 5 bubbles ivee0122, Oct 21, 2016 | Read review
5 of 5
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