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255, Khoktanod Road, Kata Beach, Karon, Phuket 83100 Thailand
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Traveler (877)
Room & Suite (153)
Dining (99)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 08/02/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The SIS Kata
Updated 08/02/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#13 of 61 hotels in Kata Beach
Location
4.3
Cleanliness
4.6
Service
4.3
Value
4.4
Travelers' Choice
The SIS Kata Resort Is Truly To ‘stay In Style’ adult focussed resort. Within A Few Moments Of The Award Wining Gold Sands Of Kata Beach ‘the Sis Kata’ Stands Out As Having Amazing Views Across The Andaman Sea Plus A Signature Restaurant Which Welcomes Both In House Guests And Visitors Alike. A Little Further Up The Hill You Will Reach The View Point And Onwards To ‘leam Phrom Thep’ Lighthouse Both Famous In Their Own Right. Designed By The ‘sisters’ The Attention To Detail Has Played A Most Important Part In The Development Of The Beautiful Resort. Guests Can Enjoy A Variety Of Graciously Styled Rooms With Just That Extra Little Touch Of Style Seen Throughout. Jacuzzis For Two, Jacuzzi Pools Plus Curtains Seperating The Sleeping Areas From The Bathrooms And Closets Areas Offer Guest A Sense Of Homely Styled Comforts. Stay In Style, Relax In Style, Dine In Style And Just Chill In Style! The SIS Kata…..
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Game room
Airport transportation
Business Center with Internet Access
Parking garage
Wifi
Hot tub
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Outdoor pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Personal trainer
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Swimup bar
Poolside bar
Rooftop bar
Shuttle bus service
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Massage
Rooftop terrace
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Coffee / tea maker
Flatscreen TV
Sofa bed
Walk-in shower
Housekeeping
Room service
Safe
Seating area
Telephone
Bottled water
Wake-up service / alarm clock
Minibar
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Trendy
Languages Spoken
English, Chinese, Thai
542Reviews48Q+A66Room tips
Traveler rating
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Thanawat O wrote a review Aug 8
Phuket Town, Thailand5 contributions7 helpful votes
I stayed 1 nigth at The SIS on Aug 2022. Hotel is very clean and service was impressive. Studio room I stayed was spacious and stylish. Pool on rooftop is the best to relax and enjoy stuning view of Kata beach. I went to Kata beach for surf lesson. It was so fun. Hotel provided discounted rate for me.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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K1E1 wrote a review Jul 2022
Oslo, Norway119 contributions142 helpful votes
LOCATION Great views and sunset from here. Would recommend having a car or motorbike if you plan on coming and going a lot as the hotel is up the mountain on a steep road. Down the hill from the hotel you have a family mart and Kata beach is not too far away. ROOM The room is airy and spacious. Shower and WC are separate and the sink is in the open but there’s a curtain to close off the “getting-ready area” from the rest of the room for privacy. Bed comfort is heavenly if you like to sink in and the king size bed is absolutely massive. Lots of light sources for the desired ambience. Cleanliness needs to be improved, floors were sticky and stained with dirt and sink area hadn’t been properly scrubbed. We moved rooms once (upgraded) and noticed a huge difference in cleanliness. FOOD Good-quality breakfast with decent variety. We had conflicting experiences when dining at the restaurant in the evening; our first time we asked for vegetarian options, staff were puzzled and told us it wasn’t possible to get anything vegetarian. The second time we simply ordered from the menu but asked to remove animal products from the dish and it was no problem. SERVICE Service is very basic—no more, no less. Considering the hotel was quiet during our stay, we expected staff to be extra attentive to the small number of guest but felt that this was lacking greatly. GENERAL The hotel is super stylish, modern, and well-designed. Lots of greenery and textures around, makes for great photo opportunities. There are a few flight of stairs around the premises so it might not be suitable for elderly or disabled.
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Date of stay: May 2022
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Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Matt Hindmarch, General Manager at The SIS Kata
Responded 2 weeks ago
Sawasdee krab! Thank you very much for taking time to post here on Trip Advisor. We welcome your comments and will certainly discuss the points with the Management team at The SIS Kata. We do hope that we are able to welcome you back again soon and thank you for choosing The SIS Kata. With best regards from all the team and thanks again for taking the time to post. The SIS Care Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Youseffau wrote a review Jul 2022
Chiang Mai, Thailand27 contributions3 helpful votes
+1
A truly magnificent property. It's about the view! Great sunsets from your balcony or the sunset bar. The rooms are well equiped with an expresso machine and bluetooth speaker. There's even an outdoor jacuzi. The bed is extra comfortable. Staff are wonderful, always ready to help you. The almost all day happy hour is huge bonus. It is cheaper to drink from the sunset bar than going outside the hotel.
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Date of stay: June 2022Trip type: Traveled solo
Room Tip: Sunset drinks are cheaper than outside
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Matt Hindmarch, General Manager at The SIS Kata
Responded Jul 6, 2022
Sawasdee krab! Thank you very much for your kind words to our team to whom we have passed your message onto. Yes we try and keep competitive with our in house prices and the happy hours certainly help and with the view then we hope it can be a perfect end of the day. We do hope that we are able to welcome you back again soon and thank you for choosing The SIS Kata. With best regards from all the team and thanks again for taking the time to post. The SIS Care Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MalcolmMcFly wrote a review Jun 2022
San Francisco, California11 contributions13 helpful votes
We have stayed at the SIS before, the food and property are outstanding. However, the service has hit rock bottom. The majority of the staff is not friendly, although there are some exceptions. The rooms are great, but the poor service makes you feel cheated the way you are treated by the staff. I won’t stay here again. I’ve been to over 25 countries and this has been some of the worst service I’ve experienced in the world. For example, I came down to wait for a taxi after a long day and even before I was greeted, I was hit with a flurry of questions i.e What is your room number? Are you a guest here? A slap in the face after spending hundreds of dollars over the past couple of days at their hotel. An adjustment to the tone on how they address guests would go a long way.
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Date of stay: June 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Matt Hindmarch, General Manager at The SIS Kata
Responded Jun 29, 2022
Dear Mr. McFly, Thank you for taking the time to post here on Trip Advisor. We are certainly dissappointed to see that our SIS CARE team at The SIS Kata let us down during your stay this time. During your stay, there were 3 rooms who were in house from the same country, and unfortunately it was a case of misindenty as the team were expecting one of the other rooms to come to contact Reception to settle their account hence the remark 'what is your room number'. We have had a discussion and the team will be more aware of trying to remember guests faces to each room however it can be quite difficult sometimes. We believe that a member of your party telephoned to our duty manager who then explained what had happened to which we believed that the situation had been solved and our apology accepted. Please accept our deepest apologies once agian if this was not the case. Our new Guest Services Manager has been reviewed the post with me and we discussed the way in talking to guests so as to avoid such unpleasantrys in the future for other guests. With deepest apologies, we remain Yours sincerely Matt C Hindmarch Director of Hotel & Resorts AKSARA Collection.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
IamMink A wrote a review May 2022
Choeng Thale, Thailand21 contributions5 helpful votes
2nd times here First time was so happy but this time very disappointed with poor service mind of Manager who’s not on duty. I love the room and everything but not their words. Have a BAD smell in the room changed 3rooms still same. The manager (on the phone she’s not there in that day) name Ae(I saw on sup phone) She said can’t upgrade to the other room type “If you don’t want to pay for upgrade pls wait in some other room and I will let ENG to clean up the air con” …. “IF YOU DON’T WANT TO PAY FOR UPGRADE” this is not good. Very bad. I travelled a lot never met any manager so rude like this I paid for what I should get but after get in the room it’s smell like “pee” 3 rooms still the same cause it same building. I’ve arrived 3pm change the room 3times until the last one at 5pm still have bad smell but better than previous. Super tried with this I’ve give up don’t want to do anything only want to sleep One bad thing that the manager said “Even GM can’t upgrade or do anything for me” …. So I have to sleep in the room smell pee whole night. Surprise me that GM can’t do anything. Wow…. One star wanna give to “Hotel view” And Khun Pream Khun Nam(SUP the one who handle this better than the manager) also Khun Leo(I’m not sure I’m correct or not but he’s bellman) Even this hotel have a nice view and beautiful room but bad smell. The worst things is the bad words from manager make me so upset and won’t go back for the 3rd time also not recommend to anyone who wanna traveling with good service.
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Date of stay: April 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Matt Hindmarch, General Manager at The SIS Kata
Responded Jun 1, 2022
Dear iamamick, Thank you for taking the time post here on Trip Advisor during your recent stay using the 'Thai Teaw Gan' program. Please accept our deepest apologies for not meeting with your expectations. The 'bad smell' as mentioned has been investigated by your Housekeeping and Engineering Management team so thank you for bringing that to our attention. The misty 'pee' smell seems to have happened from the very high humidity levels causing a dampness smell. As noted, upon arrival you inquired about upgrading your reservation to our SIS Suite as complimentary (the Manager was correct in saying that they had no authority to offer such complimentary upgrades), however she regretted that the team we were unable to do that, so they offered you a special price instead. Duly noted, the team showed you other rooms however it was noted that you wished to stay in your reserved 'SIS Over Sea' room after looking at the jacuzzi pool room too. We would like to thank you for allowing The SIS Kata to respond to your comments and we do hope that we have the chance to welcome you back in the future to show you that we can get things right. With best personal regards Matt C Hindmarch Director of Hotel & Resorts AKSARA Collection
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mohit P wrote a review May 2022
Singapore, Singapore2 contributions1 helpful vote
Interesting design, but very average breakfast and quality. Better options in Kata and Karon. Pool is nice, but safety concerns for kids. Food quality was average. Better options available in the nearby surrounding area.
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Date of stay: May 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Matt Hindmarch, General Manager at The SIS Kata
Responded May 19, 2022
Dear Trip Advisor Guest, Thank you for taking the time to post here on Trip Advisor and we are sorry that we did not meet up to your expectations. The resort is marketed as a 'adult focused' resort with our partners so, yes, as you correclty mention it is not geared towards kids. The swimming pool being the example. The SIS Kata was designed for adults in mind as the Kata / Karon area has many family friendly resorts and our partners were after a more adult focused resort during our design stage. This we will carry on to market as we come out of the pandemic era. We are rather alarmed at your comments regarding the breakfast, and we must thank you for bringing that to our attention and Chef Yha and his team have already been given your posting to review and take action. Sadly as we are sure you are aware room rates have reduced greatly during covid times and at the moment cost of raw materials are increasing across the world, therefore some of the breakfast items (example fresh salmon) had to be removed temporarily or we could not vouch the room rates. We hope that as the market starts to rebounds we can start to move towards pre-covid times as we look towards new markets and the return of those who traditionally supported Phuket. Thank you for your time once again and also for your valuable comments. Regards Matt C Hindmarch Director of Hotel & Resorts AKSARA Collection I
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mon9228 wrote a review Apr 2022
Bangkok, Thailand1 helpful vote
The​ room, view​ and​ service​ is​ quite good, except air​ conditioner​ which is​ not​ in​ a​ good​ condition.​ I​ and​ my​ friend​s​ did​ not​ sleep​ well.​ We​ woke up​ almost all​ night because​ of​ uncomfortable night.​ Please​ improve.
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Review collected in partnership with this hotel
Date of stay: April 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Matt Hindmarch, General Manager at The SIS Kata
Responded Apr 27, 2022
Sawasdee krab! Thank you very much for your posting. Please accept our deepest apologies for the air conditioner. Our system automatically sets itself at 25 Degress and guests can reduce it down to 20 degrees. We have won two Royal Thai Government 'Green Hotel' awards for our air con system as it helps to produce hot water production. We do hope that we are able to welcome you back again soon and thank you for choosing The SIS Kata and please email Khun Matt via our Facebook pages and let us know and we will ensure that all is in perfect order. With best regards from all the team and thanks again for taking the time to post and hope to be able to welcome you back again. Matt C Hindmarch Director of Hotel and Resorts and The SIS Care Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Chomkwan Ch. wrote a review Apr 2022
8 contributions1 helpful vote
There are two pairs of Flipflops inside wardrobe with no price and charging information. They were set together with beach bags which is complimented to use during stay and other stuff such as bathrobe. So we unpack to see if could be fit or not But, don’t use it because to big and we was surprised on checking out that it were changed to us even don’t use them. This service such a disappointing ever seen. We pay with out complaints but, they should put information about charging or price on the item you will charge in the room.
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Date of stay: October 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Matt Hindmarch, General Manager at The SIS Kata
Responded Apr 27, 2022
Sawasdee krab! Thank you very much for posting here in Trip Advisor. We are sorry to hear that for some reason the price tags were missing on the flips flops and we will surely investigate to ensure that this doesnt happen again. Thank you for bringing this to our attention. Our suppliers pack and tag the bags, so for some reason something went wrong here. Thank you again and apologies if this marred your stay at The SIS Kata. With best regards from all the team and thanks again for taking the time to post. The SIS Care Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kristina Tseval wrote a review Mar 2022
Tallinn, Estonia267 contributions66 helpful votes
Infinity pool view is just captivating! The breakfast is served on the same floor as the pool, so you can start your day with this amazing view. Breakfast is good, a lot of Thai and European food. 2 swimming pools, so they are never crowded. The hotel is close to the beach, so we always had an option to choose between pool and beach. Try out the Hight Tea option - the highlight of our stay!
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Date of stay: March 2022
Rooms
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Matt Hindmarch, General Manager at The SIS Kata
Responded Mar 18, 2022
Sawasdee krab! Thank you very much for your kind words to our team to whom we have passed your message onto. We do hope that we are able to welcome you back again soon and thank you for choosing The SIS Kata. With best regards from all the team and thanks again for taking the time to post. The SIS Care Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dave D wrote a review Mar 2022
Melbourne, Australia37 contributions55 helpful votes
The check in and check out process was very smooth and painless. We had a beautiful room with a huge bed and jacuzzi on the patio. Everything worked well - fridge, TV, Wi-Fi, jacuzzi, kettle etc. There was a huge number of switches for all the available lighting options in the room and our patio light appeared to have an electrical issue as it randomly came on for a few seconds at a time. Sometimes there's merit is simply having a big, round LED light in the middle of the room. The pool is beautiful and we often had the pool to ourselves. The steps into the pool were easy to manage and the rail made life easier. The restaurant was spacious with good air flow. The evening meals were good and the staff attentive to our requests. The breakfasts were exceptional with a wide variety of food and drinks available. But the SIS Kata is on a very very steep road and taxis would often lose traction trying to enter the driveway. I recommend the use of the shuttles to go down and up from Kata beach as the walk would be a struggle for many. To access reception, the SIS Kata has steps and a ramp for wheelchair access. I recommend that they install a hand rail in the centre of the steps to help people ascend and descend safely while carrying luggage.
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Date of stay: March 2022
Value
Location
Service
Room Tip: Being on the same level as the pool will minimize the amount of stairs you do.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Matt Hindmarch, General Manager at The SIS Kata
Responded Mar 18, 2022
Sawasdee krab! Thank you very much for your kind words to our team to whom we have passed your message onto. We do hope that we are able to welcome you back again soon and thank you for choosing The SIS Kata. In regards to the wheelchair access, the ramp as you mention is on the right handside of the lobby entrance and usually our Bell team would use this also for luggage collection and delivery to compensate the lack of a handrail on the main entrance steps. With best regards from all the team and thanks again for taking the time to post. The SIS Care Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$36 - $67 (Based on Average Rates for a Standard Room)
LOCATION
ThailandPhuketKaronKata Beach
NUMBER OF ROOMS
124
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Frequently Asked Questions about The SIS Kata
Which popular attractions are close to The SIS Kata?
Nearby attractions include Harry's Fashion House (0.3 miles), Simon's Boutique Custom Tailor (0.1 miles), and Surf House Phuket - Kata Beach (0.3 miles).
What are some of the property amenities at The SIS Kata?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at The SIS Kata?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The SIS Kata?
Guests can enjoy a swimup bar, a rooftop bar, and an on-site restaurant during their stay.
Is parking available at The SIS Kata?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to The SIS Kata?
Conveniently located restaurants include The Boathouse Restaurant, Curry Delight Indian Restaurant, and Wok Street Food.
Are there opportunities to exercise at The SIS Kata?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does The SIS Kata have an airport shuttle?
Yes, The SIS Kata offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does The SIS Kata have airport transportation?
Yes, The SIS Kata offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The SIS Kata?
Yes, dry cleaning and laundry service are offered to guests.
Does The SIS Kata offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.