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Sugar Palm Grand Hillside

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Sugar Palm Grand Hillside
Sugar Palm Grand Hillside
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866 Reviews from our TripAdvisor Community

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Showing 456: English reviews
Seoul
Level Contributor
104 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The hotel overall is recommended for spacious rooms, good views, breakfast, strong Wi-fi and location. The staff are pretty good, too, though they tried but failed to improve the bad TV reception. The power went out for a few hours but came back on. Overall, I recommend this place but of course, the hotel does have room for improvement.

Helpful?
Thank pkim07
Level Contributor
10 reviews
8 hotel reviews
3 of 5 stars Reviewed 5 days ago NEW via mobile

I dove everyday in Phuket so I literally used this just to sleep... Pros Big room Big bed Free breakfast One beer one oj and one soda and 2 waters free everyday in the mini bar Pool Sky bar to see sunset Huge bathrooms The rooms are amazing! Cons Sky bar is open from 5-8 It's loud and they play... More 

Helpful?
Thank Lisa L
Jakarta
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We chose to stay at Kata to enjoy the days of laziness at peaceful beach and ambience. Sugar Palm was really nice choice to embrace the vibe of Kata. It's a well designed property with a really nice location. As you walk out the hotel you can find tasty restaurants surround the hotel (must try the burger stall across the... More 

Helpful?
1 Thank TantriAS
SugarPalmGrand2015, General Manager at Sugar Palm Grand Hillside, responded to this review

Dear Valued Guest, Thank you for leaving a great review about your stay. We are all happy you found our property well designed with great hospitality We all look forward to welcome you again in Sugar Palm Grand! Please feel free to reach me at gm@sugarpalmgrand.com so I could send our special season offers. Sincerely yours, Michael Salalima General Manager More 

Jakarta, Indonesia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

The pool and the rooftop bar are the added value. Breakfast is good and delicious. You can walk like 100-200 meters to the beach (kata beach). Room was huuugeee..with complete amenities. They have big bathub aswell :D Location of the hotel is quite strategic and not as crowded as patong, so it's good for family trip

Helpful?
1 Thank Deviccatmadja
SugarPalmGrand2015, General Manager at Sugar Palm Grand Hillside, responded to this review

Dear Valued Guest, Thank you for this positive feedback on tripadvisor. We are all happy to know you enjoyed the skybar and our very spacious room We all look forward to welcome you again in Sugar Palm Grand! Please feel free to reach me at gm@sugarpalmgrand.com so I could send our special season offers. Sincerely yours, Michael Salalima General Manager More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Nice hotel and Great Staff We stayed in this hotel and the atmosphere was great! Warm hospitality of the hotel staffs was a plus. The location is superb as it is just a minute walk to the beach and from the main road where plenty of restaurants and local shops are available. The deluxe rooms are very spacious and well... More 

Helpful?
2 Thank Bonnex
SugarPalmGrand2015, General Manager at Sugar Palm Grand Hillside, responded to this review

Dear Valued Guest, Thank you for taking time to leave a review about your stay. We are delighted that you appreciate the warm service offered by our staff We all look forward to welcome you again in Sugar Palm Grand! Please feel free to reach me at gm@sugarpalmgrand.com so I could send our special season offers. Sincerely yours, Michael Salalima... More 

London, United Kingdom
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We have enjoyed our stay at this hotel. Rooms were clean and beds very large. Me, my hubby and our little daughter slept comfortable there (bed for baby was provided, it is just ours isn't a big fan of her own place to sleep). Something to mention is that room was very spacious too, enough for all suitcases, pram and... More 

Helpful?
2 Thank Ostrov
SugarPalmGrand2015, General Manager at Sugar Palm Grand Hillside, responded to this review

Dear Valued Guest, Thank you for sharing your experience on tripadvisor. We are all very pleased knowing you enjoyed your holiday here We all look forward to welcome you again in Sugar Palm Grand! Please feel free to reach me at gm@sugarpalmgrand.com so I could send our special season offers. Sincerely yours, Michael Salalima General Manager More 

Bath, United Kingdom
Level Contributor
42 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 4 weeks ago

An amazing setting in the resort of Kata beach , the hotel is built into the side of the hill , with great views across the sea and coast if ur lucky enough to be near the top , some rooms have their own pool outside there balcony Windows , the spa was great with also a steam room and... More 

Helpful?
1 Thank JUNe11232
SugarPalmGrand2015, General Manager at Sugar Palm Grand Hillside, responded to this review

Dear Valued Guest, Thank you for leaving a review about your stay with us here on tripadvisor. We are all happy that you have enjoyed the amazing setting of our hotel We all look forward to welcome you again in Sugar Palm Grand! Please feel free to reach me at gm@sugarpalmgrand.com so I could send our special season offers. Sincerely... More 

Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We Stay in this hotel for 5 nights and it was perfect. My room was on the 9th floor and I love the view outside the balcony. The room was spacious with a honeymoon set-up that my wife is very happy. They have also a free minibar inside that they refill everyday. The Staff was very friendly especially Paul, a... More 

Helpful?
2 Thank francissheperd89
SugarPalmGrand2015, General Manager at Sugar Palm Grand Hillside, responded to this review

Dear Valued Guest, Thank you for writing a review about your stay. We are all very pleased knowing we have served you well. We all look forward to welcome you again in Sugar Palm Grand! Please feel free to reach me at gm@sugarpalmgrand.com so I could send our special season offers. Sincerely yours, Michael Salalima General Manager More 

Seoul, South Korea
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

I stayed here for 3 days. I was visiting Phuket with a friend. We were on a budget so price seems really good. Breakfast was okay. - I am not one of people who have big breakfast. But most of the staffs don't speak English well so it was hard to communicate. The thing I didn't like about the hotel... More 

Helpful?
Thank EJ0414
SugarPalmGrand2015, General Manager at Sugar Palm Grand Hillside, responded to this review

Dear Valued Guest, Thank you for leaving a review about your stay with us here on tripadvisor. We sincerely apologize for the situation that you have encountered, We wish to assure that this does not in any way represent our service standards and will seriously take action on the mentioned case. We hope to have the chance to welcome you... More 

Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed June 18, 2016

The location is on a hillside overlooking the beach. It is five minutes from the beach as well as the "bus terminal" for buses to Phuket Town. Wonderful views of Kata and surrounding hillsides from fifth floor and above. The bar at level 7 is a wonderful place to chill out. Although the hotel is located on the hillside, the... More 

Helpful?
1 Thank WK O
SugarPalmGrand2015, General Manager at Sugar Palm Grand Hillside, responded to this review

Dear Valued Guest, Thank you for writing about your stay! We are pleased to read you enjoyed the wonderful view in our hotel. We hope to welcome you back in Sugar Palm Grand! Please feel free to drop me a message at gm@sugarpalmgrand.com so I could help arrange your next visit. Sincerely yours, Michael Salalima General Manager More 

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Unique, trendy treat and giving you a new kind of stylish sensual experience surrounded by cascading water from eleven multi-tiered infinity swimming pools set among beautiful tropical gardens, with superb views of Kata Beach and beyond from the chic and contemporary rooms. ... more   less 

Additional Information about Sugar Palm Grand Hillside

Address: 1 Khoktanod soi 3, Kata Road | Kata Beach, Muang, Kata Beach, Karon, Phuket 83100, Thailand
Location: Thailand > Phuket > Karon > Kata Beach
Price Range: $36 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sugar Palm Grand Hillside 4*
Number of rooms: 106
Reservation Options:
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Also Known As:
Sugar Palm Grand, Hillside Hotel Kata Beach
Sugar Palm Grand Hillside Kata
Sugar Palm Grand Hillside Phuket/Kata Beach
Hotel Style:
#6 Spa Hotel in Kata Beach
#8 Luxury Hotel in Kata Beach
#13 Romantic Hotel in Kata Beach
#14 Family Hotel in Kata Beach
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