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Sugar Palm Grand Hillside

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Sugar Palm Grand Hillside
Sugar Palm Grand Hillside
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886 Reviews from our TripAdvisor Community

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Showing 464: English reviews
Bangkok, Thailand
Level Contributor
3 reviews
5 of 5 stars Reviewed yesterday NEW

Amazing three nights stay again after a busy week. Very attentive service from staff and management as we have always experienced. All is within easy reach, a great plus was the clean and spacious rooms. Stunning view from the higher floor areas!

Helpful?
Thank norlyn a
Bangkok, Thailand
1 review
5 of 5 stars Reviewed 2 days ago NEW

We had a very relaxing stay in this hotel. The room was clean and spacious! The staff lives up to every positive review on tripadvisor. Everyone from the person welcoming us at the reception to the restaurant staff to the hotel management was so pleasant and welcoming. The location is fantastic, away from the loud busy streets and it is... More 

Helpful?
Thank NJ37
Germany
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Enjoyed a five day stay here. This hotel is not only beautiful but it is run very well. The staff was always helpful and friendly. The pool area is beautiful and the service was always on point. Palm Square was absolutely marvelous.

Helpful?
Thank stefan75897
Ghent, Belgium
Level Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

It's located on a steap hill but at a very good quiet location at Kata Beach. A lot of restaurants at walking distance. Just arround the corner there is a 7-eleven. There aren't a lot of sunbeds and umbrellas at the swimming pools. Breakfast was ok, nothing specials. Eggs, hot dishes, salad bar, yoghurt, fruit, toast,... Hygiene wasn't that good.... More 

Helpful?
Thank Nele W
Doha, Qatar
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I had booked for a pool access room and requested for a room on the top floor but ended up getting the one on 1st floor, so obviously can't comment on the views from the room or pool. For some reason, the electricity of our room would go on and off, had to finally call the reception and get a... More 

Helpful?
Thank ashlyn_clements
Cheongju, South Korea
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Great hotel and you get what you pay for. I'd say luxury on a budget. The rooms are huge and clean, breakfast is great with plenty of options and the staff are really friendly and willing to help out with anything (shout out to Paul who was really helpful and friendly) This hotel is best for friends/couples as the modern... More 

Helpful?
2 Thank Jenni M
SugarPalmGrand2015, General Manager at Sugar Palm Grand Hillside, responded to this review

Dear Valued Guest, Thank you for sharing this great feedback on tripadvisor. We are all happy that you found our hotel great and we really appreciate your kind words about our friendly and helping team members. We all look forward to welcome you again in Sugar Palm Grand! Please feel free to reach me at gm@sugarpalmgrand.com so I could assist... More 

Melbourne, Australia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had a jucuzzi room which has the bath tub on the balcony on the 9th floor. this room was amazing as it had a beautiful full view of the beach and you could sleep to the sound of the waves crashing on the beach. The hotel is close to everything you walk out onto the main strip of restaurants... More 

Helpful?
Thank Kat K
SugarPalmGrand2015, General Manager at Sugar Palm Grand Hillside, responded to this review

Dear Valued Guest, Thank you for the time writing a great review about your stay. All of us are delighted knowing you had an amazing holiday experience. We all look forward to serve you again in Sugar Palm Grand! Please feel free to reach me at gm@sugarpalmgrand.com so I could assist on your next holiday plan. Sincerely yours, Michael Salalima... More 

Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 15, 2016

Honeymoon delight ! We loved it here for 11 nites. Beautiful , classy rooms. Swim out pool access rooms with free mini bar restocked daily! Has a sky view cocktail bar with free check in cocktails! Free transfers to resorts own Palm Square restaurants with gorgeous well priced food and cocktails. Friendly English speaking staff make your stay fun and... More 

Helpful?
2 Thank Philip R
SugarPalmGrand2015, General Manager at Sugar Palm Grand Hillside, responded to this review

Dear Valued Guest, Thank you for sharing a great feedback about your stay on tripadvisor. We are very delighted to know that all went perfect on your holiday. It will be a pleasure to serve you again in Sugar Palm Grand. Please feel free to reach me at gm@sugarpalmgrand.com as I will be more than happy to assist on your... More 

Geelong, Australia
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed July 31, 2016

We spent 5 nights at this gem of a hotel. We really could not fault it. Staff went out of their way to assist with requests, in particular Paul and Pear. It was close to shops and restaurants, a few minutes walk to the beach, really quiet at night, and very clean and comfortable. Highly recommended.

Helpful?
2 Thank Mark0vski
SugarPalmGrand2015, General Manager at Sugar Palm Grand Hillside, responded to this review

Dear Valued Guest, Thank you for sharing a wonderful feedback on tripadvisor. Our team really appreciate your kind words and recommendation. We hope to welcome you back in Sugar Palm Grand! Sincerely yours, Michael Salalima General Manager More 

Seoul
Level Contributor
104 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
4 of 5 stars Reviewed July 25, 2016

The hotel overall is recommended for spacious rooms, good views, breakfast, strong Wi-fi and location. The staff are pretty good, too, though they tried but failed to improve the bad TV reception. The power went out for a few hours but came back on. Overall, I recommend this place but of course, the hotel does have room for improvement.

Helpful?
Thank pkim07
SugarPalmGrand2015, General Manager at Sugar Palm Grand Hillside, responded to this review

Dear Valued Guest, Thank you for sharing your experience on tripadvisor. We are all delighted your overall experience was great. Please accept our apologies for the situation encountered with our tv reception and the power cut off. It is very unfortunate that due to the weather situation this do sometimes happen. We do hope to serve you again in Sugar... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Unique, trendy treat and giving you a new kind of stylish sensual experience surrounded by cascading water from eleven multi-tiered infinity swimming pools set among beautiful tropical gardens, with superb views of Kata Beach and beyond from the chic and contemporary rooms. ... more   less 

Additional Information about Sugar Palm Grand Hillside

Address: 1 Khoktanod soi 3, Kata Road | Kata Beach, Muang, Kata Beach, Karon, Phuket 83100, Thailand
Location: Thailand > Phuket > Karon > Kata Beach
Price Range: $33 - $246 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sugar Palm Grand Hillside 4*
Number of rooms: 106
Reservation Options:
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Also Known As:
Sugar Palm Grand, Hillside Hotel Kata Beach
Sugar Palm Grand Hillside Kata
Sugar Palm Grand Hillside Phuket/Kata Beach
Hotel Style:
#7 Spa Hotel in Kata Beach
#9 Luxury Hotel in Kata Beach
#13 Romantic Hotel in Kata Beach
#14 Family Hotel in Kata Beach
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