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Sugar Palm Grand Hillside

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Sugar Palm Grand Hillside
Sugar Palm Grand Hillside
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891 Reviews from our TripAdvisor Community

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Showing 465: English reviews
Pattaya, Thailand
1 review
5 of 5 stars Reviewed 2 days ago NEW

Room was extremely spacious and clean! Nice pool with stunning view! Hotel Staff was so friendly and helpful. Would totally recommend! Will be our go to place in Phuket. Can't wait for my next visit!!

Helpful?
Thank On86
Bangkok, Thailand
Level Contributor
3 reviews
5 of 5 stars Reviewed 6 days ago NEW

Amazing three nights stay again after a busy week. Very attentive service from staff and management as we have always experienced. All is within easy reach, a great plus was the clean and spacious rooms. Stunning view from the higher floor areas!

Helpful?
Thank norlyn a
SugarPalmGrand2015, General Manager at Sugar Palm Grand Hillside, responded to this review

Dear Valued Guest, Thank you for leaving a review about your stay with us here on tripadvisor. We are all happy that you have enjoyed the stunning view in our hotel We all look forward to welcome you again in Sugar Palm Grand! Please feel free to reach me at gm@sugarpalmgrand.com so I could send our special season offers. Sincerely... More 

Bangkok, Thailand
1 review
5 of 5 stars Reviewed 1 week ago

We had a very relaxing stay in this hotel. The room was clean and spacious! The staff lives up to every positive review on tripadvisor. Everyone from the person welcoming us at the reception to the restaurant staff to the hotel management was so pleasant and welcoming. The location is fantastic, away from the loud busy streets and it is... More 

Helpful?
Thank NJ37
SugarPalmGrand2015, General Manager at Sugar Palm Grand Hillside, responded to this review

Dear Valued Guest, Thank you for taking time to write a wonderful review online. It is indeed a pleasure to know you had a relaxing stay. I have passed your kind words to our team and all of us would love to serve you again in Sugar Palm Grand. Please feel free to reach me at gm@sugarpalmgrand.com so I could... More 

Germany
2 reviews
5 of 5 stars Reviewed 1 week ago

Enjoyed a five day stay here. This hotel is not only beautiful but it is run very well. The staff was always helpful and friendly. The pool area is beautiful and the service was always on point. Palm Square was absolutely marvelous.

Helpful?
Thank stefan75897
SugarPalmGrand2015, General Manager at Sugar Palm Grand Hillside, responded to this review

Dear Valued Guest, Thank you for this positive review! We are glad knowing how satisfied you are on your stay. I have passed your kind words to our team and all of us would love to serve you again in Sugar Palm Grand. Please feel free to reach me at gm@sugarpalmgrand.com so I could send our special season offers. Sincerely... More 

Ghent, Belgium
Level Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed 1 week ago

It's located on a steap hill but at a very good quiet location at Kata Beach. A lot of restaurants at walking distance. Just arround the corner there is a 7-eleven. There aren't a lot of sunbeds and umbrellas at the swimming pools. Breakfast was ok, nothing specials. Eggs, hot dishes, salad bar, yoghurt, fruit, toast,... Hygiene wasn't that good.... More 

Helpful?
Thank Nele W
SugarPalmGrand2015, General Manager at Sugar Palm Grand Hillside, responded to this review

Dear Valued Guest, Thank you for this review on tripadvisor page. It is really a pleasure to have served you. However, we apologize on some issues that you have experienced and we hope to serve you again in Sugar Palm Grand. Sincerely yours, Michael Salalima General Manager More 

Doha, Qatar
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I had booked for a pool access room and requested for a room on the top floor but ended up getting the one on 1st floor, so obviously can't comment on the views from the room or pool. For some reason, the electricity of our room would go on and off, had to finally call the reception and get a... More 

Helpful?
Thank ashlyn_clements
SugarPalmGrand2015, General Manager at Sugar Palm Grand Hillside, responded to this review

Dear Valued Guest, Thank you for writing a review on tripadvisor. We value your opinion and it was a pleasure to be of service to you. Please do accept our apologies for the issues that you have encountered We do hope to serve you again in Sugar Palm Grand. Sincerely yours, Michael Salalima General Manager More 

Cheongju, South Korea
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 22, 2016 via mobile

Great hotel and you get what you pay for. I'd say luxury on a budget. The rooms are huge and clean, breakfast is great with plenty of options and the staff are really friendly and willing to help out with anything (shout out to Paul who was really helpful and friendly) This hotel is best for friends/couples as the modern... More 

Helpful?
2 Thank Jenni M
SugarPalmGrand2015, General Manager at Sugar Palm Grand Hillside, responded to this review

Dear Valued Guest, Thank you for sharing this great feedback on tripadvisor. We are all happy that you found our hotel great and we really appreciate your kind words about our friendly and helping team members. We all look forward to welcome you again in Sugar Palm Grand! Please feel free to reach me at gm@sugarpalmgrand.com so I could assist... More 

Melbourne, Australia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 22, 2016

We had a jucuzzi room which has the bath tub on the balcony on the 9th floor. this room was amazing as it had a beautiful full view of the beach and you could sleep to the sound of the waves crashing on the beach. The hotel is close to everything you walk out onto the main strip of restaurants... More 

Helpful?
Thank Kat K
SugarPalmGrand2015, General Manager at Sugar Palm Grand Hillside, responded to this review

Dear Valued Guest, Thank you for the time writing a great review about your stay. All of us are delighted knowing you had an amazing holiday experience. We all look forward to serve you again in Sugar Palm Grand! Please feel free to reach me at gm@sugarpalmgrand.com so I could assist on your next holiday plan. Sincerely yours, Michael Salalima... More 

Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 15, 2016

Honeymoon delight ! We loved it here for 11 nites. Beautiful , classy rooms. Swim out pool access rooms with free mini bar restocked daily! Has a sky view cocktail bar with free check in cocktails! Free transfers to resorts own Palm Square restaurants with gorgeous well priced food and cocktails. Friendly English speaking staff make your stay fun and... More 

Helpful?
2 Thank Philip R
SugarPalmGrand2015, General Manager at Sugar Palm Grand Hillside, responded to this review

Dear Valued Guest, Thank you for sharing a great feedback about your stay on tripadvisor. We are very delighted to know that all went perfect on your holiday. It will be a pleasure to serve you again in Sugar Palm Grand. Please feel free to reach me at gm@sugarpalmgrand.com as I will be more than happy to assist on your... More 

Geelong, Australia
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed July 31, 2016

We spent 5 nights at this gem of a hotel. We really could not fault it. Staff went out of their way to assist with requests, in particular Paul and Pear. It was close to shops and restaurants, a few minutes walk to the beach, really quiet at night, and very clean and comfortable. Highly recommended.

Helpful?
2 Thank Mark0vski
SugarPalmGrand2015, General Manager at Sugar Palm Grand Hillside, responded to this review

Dear Valued Guest, Thank you for sharing a wonderful feedback on tripadvisor. Our team really appreciate your kind words and recommendation. We hope to welcome you back in Sugar Palm Grand! Sincerely yours, Michael Salalima General Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Unique, trendy treat and giving you a new kind of stylish sensual experience surrounded by cascading water from eleven multi-tiered infinity swimming pools set among beautiful tropical gardens, with superb views of Kata Beach and beyond from the chic and contemporary rooms. ... more   less 

Additional Information about Sugar Palm Grand Hillside

Address: 1 Khoktanod soi 3, Kata Road | Kata Beach, Muang, Kata Beach, Karon, Phuket 83100, Thailand
Location: Thailand > Phuket > Karon > Kata Beach
Price Range: $33 - $240 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sugar Palm Grand Hillside 4*
Number of rooms: 106
Reservation Options:
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Also Known As:
Sugar Palm Grand, Hillside Hotel Kata Beach
Sugar Palm Grand Hillside Kata
Sugar Palm Grand Hillside Phuket/Kata Beach
Hotel Style:
#8 Spa Hotel in Kata Beach
#10 Luxury Hotel in Kata Beach
#13 Romantic Hotel in Kata Beach
#14 Family Hotel in Kata Beach
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