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Sugar Palm Grand Hillside

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Sugar Palm Grand Hillside
Sugar Palm Grand Hillside
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878 Reviews from our TripAdvisor Community

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Showing 460: English reviews
Cheongju, South Korea
Level Contributor
4 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

Great hotel and you get what you pay for. I'd say luxury on a budget. The rooms are huge and clean, breakfast is great with plenty of options and the staff are really friendly and willing to help out with anything (shout out to Paul who was really helpful and friendly) This hotel is best for friends/couples as the modern... More 

Helpful?
Thank Jenni M
Melbourne, Australia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

We had a jucuzzi room which has the bath tub on the balcony on the 9th floor. this room was amazing as it had a beautiful full view of the beach and you could sleep to the sound of the waves crashing on the beach. The hotel is close to everything you walk out onto the main strip of restaurants... More 

Helpful?
Thank Kat K
Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Honeymoon delight ! We loved it here for 11 nites. Beautiful , classy rooms. Swim out pool access rooms with free mini bar restocked daily! Has a sky view cocktail bar with free check in cocktails! Free transfers to resorts own Palm Square restaurants with gorgeous well priced food and cocktails. Friendly English speaking staff make your stay fun and... More 

Helpful?
2 Thank Philip R
Geelong, Australia
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We spent 5 nights at this gem of a hotel. We really could not fault it. Staff went out of their way to assist with requests, in particular Paul and Pear. It was close to shops and restaurants, a few minutes walk to the beach, really quiet at night, and very clean and comfortable. Highly recommended.

Helpful?
2 Thank Mark0vski
SugarPalmGrand2015, General Manager at Sugar Palm Grand Hillside, responded to this review

Dear Valued Guest, Thank you for sharing a wonderful feedback on tripadvisor. Our team really appreciate your kind words and recommendation. We hope to welcome you back in Sugar Palm Grand! Sincerely yours, Michael Salalima General Manager More 

Seoul
Level Contributor
104 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel overall is recommended for spacious rooms, good views, breakfast, strong Wi-fi and location. The staff are pretty good, too, though they tried but failed to improve the bad TV reception. The power went out for a few hours but came back on. Overall, I recommend this place but of course, the hotel does have room for improvement.

Helpful?
Thank pkim07
SugarPalmGrand2015, General Manager at Sugar Palm Grand Hillside, responded to this review

Dear Valued Guest, Thank you for sharing your experience on tripadvisor. We are all delighted your overall experience was great. Please accept our apologies for the situation encountered with our tv reception and the power cut off. It is very unfortunate that due to the weather situation this do sometimes happen. We do hope to serve you again in Sugar... More 

Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

I dove everyday in Phuket so I literally used this just to sleep... Pros Big room Big bed Free breakfast One beer one oj and one soda and 2 waters free everyday in the mini bar Pool Sky bar to see sunset Huge bathrooms The rooms are amazing! Cons Sky bar is open from 5-8 It's loud and they play... More 

Helpful?
Thank Lisa L
SugarPalmGrand2015, General Manager at Sugar Palm Grand Hillside, responded to this review

Dear Valued Guest, Thank you for sharing your review on this site. We really appreciate that you are satisfied with our amazing rooms Please accept our apologies for some points mentioned, we will look into the issues for immediate action. We hope to serve you again in Sugar Palm Grand! Sincerely yours, Michael Salalima General Manager More 

Jakarta
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 11, 2016

We chose to stay at Kata to enjoy the days of laziness at peaceful beach and ambience. Sugar Palm was really nice choice to embrace the vibe of Kata. It's a well designed property with a really nice location. As you walk out the hotel you can find tasty restaurants surround the hotel (must try the burger stall across the... More 

Helpful?
1 Thank TantriAS
SugarPalmGrand2015, General Manager at Sugar Palm Grand Hillside, responded to this review

Dear Valued Guest, Thank you for leaving a great review about your stay. We are all happy you found our property well designed with great hospitality We all look forward to welcome you again in Sugar Palm Grand! Please feel free to reach me at gm@sugarpalmgrand.com so I could send our special season offers. Sincerely yours, Michael Salalima General Manager More 

Jakarta, Indonesia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 7, 2016 via mobile

The pool and the rooftop bar are the added value. Breakfast is good and delicious. You can walk like 100-200 meters to the beach (kata beach). Room was huuugeee..with complete amenities. They have big bathub aswell :D Location of the hotel is quite strategic and not as crowded as patong, so it's good for family trip

Helpful?
1 Thank Deviccatmadja
SugarPalmGrand2015, General Manager at Sugar Palm Grand Hillside, responded to this review

Dear Valued Guest, Thank you for this positive feedback on tripadvisor. We are all happy to know you enjoyed the skybar and our very spacious room We all look forward to welcome you again in Sugar Palm Grand! Please feel free to reach me at gm@sugarpalmgrand.com so I could send our special season offers. Sincerely yours, Michael Salalima General Manager More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 2, 2016 via mobile

Nice hotel and Great Staff We stayed in this hotel and the atmosphere was great! Warm hospitality of the hotel staffs was a plus. The location is superb as it is just a minute walk to the beach and from the main road where plenty of restaurants and local shops are available. The deluxe rooms are very spacious and well... More 

Helpful?
2 Thank Bonnex
SugarPalmGrand2015, General Manager at Sugar Palm Grand Hillside, responded to this review

Dear Valued Guest, Thank you for taking time to leave a review about your stay. We are delighted that you appreciate the warm service offered by our staff We all look forward to welcome you again in Sugar Palm Grand! Please feel free to reach me at gm@sugarpalmgrand.com so I could send our special season offers. Sincerely yours, Michael Salalima... More 

London, United Kingdom
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 1, 2016 via mobile

We have enjoyed our stay at this hotel. Rooms were clean and beds very large. Me, my hubby and our little daughter slept comfortable there (bed for baby was provided, it is just ours isn't a big fan of her own place to sleep). Something to mention is that room was very spacious too, enough for all suitcases, pram and... More 

Helpful?
2 Thank Ostrov
SugarPalmGrand2015, General Manager at Sugar Palm Grand Hillside, responded to this review

Dear Valued Guest, Thank you for sharing your experience on tripadvisor. We are all very pleased knowing you enjoyed your holiday here We all look forward to welcome you again in Sugar Palm Grand! Please feel free to reach me at gm@sugarpalmgrand.com so I could send our special season offers. Sincerely yours, Michael Salalima General Manager More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Unique, trendy treat and giving you a new kind of stylish sensual experience surrounded by cascading water from eleven multi-tiered infinity swimming pools set among beautiful tropical gardens, with superb views of Kata Beach and beyond from the chic and contemporary rooms. ... more   less 

Additional Information about Sugar Palm Grand Hillside

Address: 1 Khoktanod soi 3, Kata Road | Kata Beach, Muang, Kata Beach, Karon, Phuket 83100, Thailand
Location: Thailand > Phuket > Karon > Kata Beach
Price Range: $32 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sugar Palm Grand Hillside 4*
Number of rooms: 106
Reservation Options:
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Also Known As:
Sugar Palm Grand, Hillside Hotel Kata Beach
Sugar Palm Grand Hillside Kata
Sugar Palm Grand Hillside Phuket/Kata Beach
Hotel Style:
#6 Spa Hotel in Kata Beach
#8 Luxury Hotel in Kata Beach
#13 Romantic Hotel in Kata Beach
#14 Family Hotel in Kata Beach
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