Sugar Palm Grand Hillside
1 Khoktanod soi 3, Kata Road Kata Beach, Muang, Kata Beach, Karon, Phuket 83100 Thailand
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About
#18 of 61 hotels in Kata Beach
Location
4.1
Cleanliness
4.2
Service
3.9
Value
4.2
Unique, trendy treat and giving you a new kind of stylish sensual experience surrounded by cascading water from eleven multi-tiered infinity swimming pools set among beautiful tropical gardens, with superb views of Kata Beach and beyond from the chic and contemporary rooms.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Highchairs available
Airport transportation
Foot massage
Parking
Wifi
Pool / beach towels
Infinity pool
Outdoor pool
Restaurant
Breakfast buffet
Complimentary welcome drink
Poolside bar
Rooftop bar
Car hire
Massage
Rooftop terrace
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Bath / shower
Private balcony
Room service
Safe
Sofa
Wardrobe / closet
Bottled water
Private bathrooms
Tile / marble floor
Minibar
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
City view
Landmark view
Pool view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Great View
Languages Spoken
English, Russian, Chinese, Filipino and 1 more
Location
95Great for walkers
Grade: 95 out of 100
75Restaurantswithin 0.3 miles
14Attractionswithin 0.3 miles
Contact
1 Khoktanod soi 3, Kata Road Kata Beach, Muang, Kata Beach, Karon, Phuket 83100 Thailand
Name/address in local language
Getting there
Rental CarsSee all Kata Beach rental cars
1105Reviews28Q+A100Room tips
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This hotel I checked in, just when Phuket is not much people, so the cost performance is particularly high, a night only 200 +CNY, or even lower, but now the price has gone up, the cost performance, it is not obvious. This hotel is next to KATA beach, not far down, you can get to the beach.
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Date of stay: October 2022Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We actually only booked for one week, but since we liked the hotel so much we stayed there for 3 weeks. The hotel is only 5 min walk from kata beach, so from the terrace there, which everyone can use, you have a beautiful view of the sea and the sunset. Breakfast in the morning was also always delicious and every morning our tea was already ready thanks for that to all the staff especially to July and Kong. In addition, the rooms are also clean as they are cleaned every day, also a thank you to the staff there. My husband and I enjoyed the 3 weeks very much and looking forward for the next time.
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Date of stay: March 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Julie Romasanta Ferrer, Guest Services / Front Office at Sugar Palm Grand Hillside
Responded Apr 5, 2022
Dear Kan3214, Thank you for taking the time to share your experience. We are glad that all our service staff takes good care of you both. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. If you’re traveling to Phuket again, please don’t hesitate to contact us. Best regards, On behalf of staff and management team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I recommend this hotel for couples who appreciate good location from the beach and every services. Thanks for the whole staff especially for the breakfast group and extra thanks for July of every mornings good fibes. We love you😀 Antero ja Päivi
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Date of stay: February 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Julie Romasanta Ferrer, Guest Services / Front Office at Sugar Palm Grand Hillside
Responded Apr 5, 2022
Dear Antsa56, Thank you for your very encouraging feedback. Our staff especially the F&B team during those times appreciates your kindness and friendliness as well. We all looking forward to see you on your next visit to Sugar Palm Grand Hillside On behalf of staff & management team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We originally booked a 7 night stay, but we enjoyed the hotel and area so much we ended up staying for a month. Our time in the hotel we had 2 different room styles, a Grand Deluxe and a Jacuzzi room. Both rooms were spacious with comfortable beds. The Grand Deluxe room was in the top building which is a bit of a walk but we didnt mind because the views were worth it. You also get a daily free mini bar of 2 waters, a chang can, an orange juice box and a pepsi. Location is great, minutes walk to the beach, restaurants, mini marts and massages (yes you have to walk up a hill on the way back to the hotel but its less than 1 minute uphill) Beautiful pools though we were so close to the beach, we hardly used the pools. The staff are lovely, and though some are trainees with limited English, they still do their best to help with any matters that need attending to. We had some very small issues during our stay with things like wifi or a light bulb blown but the staff were quick to fix any problems if you make them aware and ask kindly for help. We would happily stay again and recommend to others to do the same.…
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Date of stay: January 2022
Value
Rooms
Service
Room Tip: A sea view room is definitely worth it.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Julie Romasanta Ferrer, Guest Services / Front Office at Sugar Palm Grand Hillside
Responded Apr 5, 2022
Dear hayleyaL6537DN, Greetings from Sugar Palm Grand Hillside! We are grateful for your recommendation and very encouraging feedback. Thank you again for choosing to stay with us and we are looking forward to welcome you again on your next trip to Phuket. All the best to you both.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We could not be happier staying at Sugar Palm Resort. It was very good value for money. The staff was extremely helpful, always smiling. The location of hotel is very central close to the beach. Cleaning was done everyday, fridge supplied with water, beer and juice. Rooms are large, there are also nice pools and gym, if one wants to use. We would like to highlight hotel breakfast which were very tasty but especially July's team who made us our mornings better with their care and perfect service. We may only recommend!
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Date of stay: January 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Julie Romasanta Ferrer, Guest Services / Front Office at Sugar Palm Grand Hillside
Responded Apr 4, 2022
Dear Lubos R, We are grateful for your recommendations. Our goal is to give our service the best we can offer. Hoping to welcome you again on your next visit to Phuket. All the best to you and your family. SPGH Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Please, don't let the pictures on their website fool you. Please, don't let the reviews fool you This hotel is a run-down place where even at covid pricing they still overcharge on what they offer. I was forced to leave the hotel after staying for just about 1 hour as I instantly regretted booking here: From the floors to the walls to the ceilings to the bathroom... everything was old, dirty, and run down. The aircon sounded like it was about to die with squeaky loud noises. As a frequent visitor to Phuket & Kata Beach, you can find 10x better accommodation for cheaper than what this place wants to charge. Perhaps due to Covid the owner decided to just let it all go to waste, I have no doubt that at one point it was a great place.. .but that's 10 years ago. Today you are warned NOT to stay there.…
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Date of stay: December 2021
Location
Cleanliness
Service
Room Tip: dont book here
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Very pleasant stay. The staff is very nice and welcoming, most speak English. The room is a decent size, with a big bed and bathroom. Of course, this hotel offers great views and it is definitely a USP in that area. However, some parts of the hotel look run down, including parts of the room. Also, my king-size bed was actually two joined twin beds with a gap between them. Moreover, the shower had very low pressure and it was extremely hard to get warm/hot water... In all, good stay but plenty of room for improvement.
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Date of stay: October 2021
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Julie Romasanta Ferrer, Guest Services / Front Office at Sugar Palm Grand Hillside
Responded Jan 26, 2022
Dear Mr. Dominik, Thank you for taking taime to share your experience. Our staff are encouraged by your comment and helps them improved their confidence. As for the other comments, we will do the best we can to improve in that area. With our best regards, SPGH team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Good fell in kata beach. Use hotel modern furniture and environment greenery serrounding., Nice place hill tops sea view kata beach. Low price with great deal. Me and my friend stay here many times. Just walk to beach 3minute down and supermarkets down the town coffee shop in town easy to find
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Date of stay: September 2021Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Julie Romasanta Ferrer, Guest Services / Front Office at Sugar Palm Grand Hillside
Responded Jan 26, 2022
Dear Mr. Rakvisit O, Thank you for taking time to share your experience. We appreciate your very informative recommendation. Hoping to see you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel always gives the best holiday vibe.. The rooms are clean.. The staff are very helpful and approachable.. They always attend to our concerns.. Another highlight of our holiday is our picture taking at 7th Heaven Sky Bar-it's breath-taking. The view from the top is amazing. The hotel is perfect for holiday.
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Date of stay: November 2020Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Julie Romasanta Ferrer, Guest Services / Front Office at Sugar Palm Grand Hillside
Responded Dec 7, 2020
Dear 570jhengc, Greetings from Sugar Palm Grand Hillside! We are delighted to hear that you enjoyed your stay with us. We intend to giving our best to ensure that all our guests will have their wonderful experience. Your recommendation is highly appreciated. Thank you and we are looking forward to hosting you and your friends again. On behalf of the SPGH Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We had our amazing semestral break because of our stay in this hotel. As a second timer I can say that you the people here are very consistent in giving good service to their guests. We had amazing breakfast, stayed in spacious, clean and pool access pool. The hotel is located near the beach and they have sky bar with great view of Kata Beach. Everyone was very thoughtful and caring to insure we enjoy our stay. Maam Julie was very helful in making reservations for us. I highly recommend this place.
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Date of stay: November 2020Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Julie Romasanta Ferrer, Guest Services / Front Office at Sugar Palm Grand Hillside
Responded Nov 29, 2020
Dear Ms. CJ C, Greetings from Sugar Palm Grand Hillside! Thank you for taking time to share your feedback. We are glad that you had a great time. We are delighted of your recommendation it was excellent and highly appreciated. Please feel free to contact us should you need assistance on your next visit to Kata/Karon area. or visit our website for upcoming Christmas /New Year holiday offer. Best Regards SPGH Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$35 - $59 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sugar palm grand, hillside hotel kata beach, sugar palm grand hillside kata
LOCATION
ThailandPhuketKaronKata Beach
NUMBER OF ROOMS
106
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Frequently Asked Questions about Sugar Palm Grand Hillside
Which popular attractions are close to Sugar Palm Grand Hillside?
Nearby attractions include Harry's Fashion House (0.05 miles), Simon's Boutique Custom Tailor (0.10 miles), and Kata Universal Collection (0.2 miles).
What are some of the property amenities at Sugar Palm Grand Hillside?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Sugar Palm Grand Hillside?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sugar Palm Grand Hillside?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Sugar Palm Grand Hillside?
Yes, free parking is available to guests.
What are some restaurants close to Sugar Palm Grand Hillside?
Conveniently located restaurants include Highway Curry - Indian & Thai Cuisine ( Kata ), Kata On Fire Bar and Grill, and The Tavern.
Are there opportunities to exercise at Sugar Palm Grand Hillside?
Yes, guests have access to a pool and a fitness center during their stay.
Does Sugar Palm Grand Hillside have airport transportation?
Yes, Sugar Palm Grand Hillside offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sugar Palm Grand Hillside?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Sugar Palm Grand Hillside?
The staff speaks multiple languages, including English, Russian, Chinese, Thai, and Filipino.
Does Sugar Palm Grand Hillside have any great views?
Yes, guests often enjoy the harbor view available here.