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City Lodge Hotel Katherine Street

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City Lodge Hotel Katherine Street
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77 Reviews from our TripAdvisor Community

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There are newer reviews for City Lodge Hotel Katherine Street
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Showing 66: English reviews
Level Contributor
51 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed February 5, 2015 via mobile

Limited wifi (1 hour per day); no elevators; no porters to assist with heavy luggage to room on 2nd floor; no room service even though lounge/bar serves food & drink. The only redeeming qualities were clean room; fitness room & friendly restaurant morning manager at breakfast who was very attentive. Only slept here as Maslow was fully booked. Would only... More 

Helpful?
Thank TheJaxBlog
Angus M, Public Relations Manager at City Lodge Hotel Katherine Street, responded to this review

Thank you for staying with us. We’re glad you enjoyed your room, the fitness room and found our morning manager to be attentive and engaging. Please note that as we are not a full service hotel, we don’t offer services such as room service and portering, which would be provided at a full serviced hotel. We are in the process... More 

Harare Province, Zimbabwe
Level Contributor
10 reviews
5 hotel reviews
1 of 5 stars Reviewed January 23, 2015

I stayed at the City Lodge in December 2014 for the first time and decided i would not go back again. They forgot to pick me upon arrival at the airport despite the prepayment that had been done. On arrival,i was booked into a room that was still being cleaned and had to be re assigned a room,all with no... More 

Helpful?
Thank 800zah
Angus M, Public Relations Manager at City Lodge Hotel Katherine Street, responded to this review

Thank you for staying with us. Please accept our sincere apologies. We pride ourselves on our "I'm Kind" customer service so we will certainly look into both of these matters. More 

Travelers are raving about these Greater Johannesburg hotels

GABORONE
Level Contributor
240 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
4 of 5 stars Reviewed December 13, 2014

We are regular visitors to City Lodge Hotels and have stayed at Katherine Street many times over the years. The standards seem to be dropping slightly as one of the rooms booked in advance was not ready with bedding for the sleeper couch. The room supplies in another of the 3 rooms booked were incomplete and housekeeping attended. The swimming... More 

Helpful?
Thank FAMLEE
Angus M, Public Relations Manager at City Lodge Hotel Katherine Street, responded to this review

Thank you for staying with us – please accept our apologies for the room readiness and the state of the swimming pool. We will certainly look into this on your behalf and for our own edification as we pride ourselves on our high standards. Thank you for your comments about our friendly staff. More 

Cape town
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed November 25, 2014

This hotel is well situated to all majore free ways, Sandton City, corporate headquaters etc. Friendly staff, good breakfast. The rooms are what is to be expected at a 3 *** hotel. Well priced and now the hotel of choice when in the area

Helpful?
Thank Martin B
Angus M, Public Relations Manager at City Lodge Hotel Katherine Street, responded to this review

Thank you for the positive review. We're happy you experienced friendly service from our staff and that you enjoyed the breakfast offerings. It's also pleasing that you found us to be good value for money. We look forward to seeing you again soon. More 

Somerset West, South Africa
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed October 17, 2014

The bath grout was falling out into the bath water. The basin outlet was leaking into the waste paper basket. The desk in the room was sticky. The breakfast was not as good as City Lodge Fourways. I found that there was far less cold meats and cheese to choose from for a continental breakfast.

Helpful?
Thank Paul C
Angus M, Public Relations Manager at City Lodge Hotel Katherine Street, responded to this review

Thank you for staying with us. We will certainly look into the matters you have raised as we do strive for consistency across our hotels. More 

Cape Town, South Africa
Level Contributor
43 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed October 13, 2014

The hotel is centrally located. The staff is very friendly in the restaurant. The room that I stayed in was under ground level and very dark. The carpet in the room was very dirty and I have stayed in a lot better places for the price that we were charged. I liked the fact that there was a fitness room,... More 

Helpful?
Thank RenaChristo
Angus M, Public Relations Manager at City Lodge Hotel Katherine Street, responded to this review

Thank you for the constructive review. We're glad to hear that you experienced friendly and helpful service from our staff - this is something that we pride ourselves on. We're sorry to hear that your room was not up to standard and we will certainly look into this matter. We hope to see you again soon. More 

Durban, South Africa
Level Contributor
42 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed September 7, 2014

Katherine Street City Lodge has been a favorite of mine for years. Apart from being out of sight, it is conveniently central for Sandton business trips and is close to Malborough Drive for convenient highway access for North or South travel as well. The hotel itself is smart, neat, clean, quiet with friendly staff and secure off-road parking and good... More 

Helpful?
Thank Deon L
Angus M, Public Relations Manager at City Lodge Hotel Katherine Street, responded to this review

We thank you for the great review. We're pleased you find the hotel's location convenient and central, further we're happy to hear that you find the hotel smart and neat - and that you enjoyed friendly interactions with our staff. We hope to have you stay with us again soon! More 

Somerset West, South Africa
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed September 1, 2014

The hotel is centrally located with a secured enclosed parking area. The staff is friendly and professional. Hotel services offers dame day laundry services and the entertainment staff is very friendly and accommodating.

Helpful?
Thank NielleT
Angus M, Public Relations Manager at City Lodge Hotel Katherine Street, responded to this review

We thank you for the wonderful review. We 're glad you found the hotel's location ideal and secure, further we're happy to hear that you enjoyed friendly and professional service from our staff! We look forward to having you stay with us again. More 

Cape Town Central, South Africa
Level Contributor
43 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed June 12, 2014

I use this City Lodge when doing business in the Sandton area. Its convenient and very well run. Rooms are clean and service levels are good. They serve good breakfasts, although I find the price for the continental option (my choice) very expensive. Dinner is via room service from a restaurant next door and is OK but not great. There... More 

Helpful?
Thank SimonEspley
Angus M, Public Relations Manager at City Lodge Hotel Katherine Street, responded to this review

We thank you for the positive review. We're glad that you find the hotel convenient and were happy with the standard of our rooms. We hope you stay with us again soon. More 

Polokwane, South Africa
Level Contributor
128 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed June 9, 2014

I stayed over for business in Sandton and Melrose Arch - conveniently situated for both with easy access to the highway and shopping. Rooms are clean and well appointed, staff was very friendly. Secure parking

Helpful?
Thank MichelleGoosen
Angus M, Public Relations Manager at City Lodge Hotel Katherine Street, responded to this review

We thank you for the great review. We're happy you enjoyed your stay with us in Sandton and that the room was up to standard. We also pride ourself on our friendly staff. We hope to see you again soon. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Park-like gardens in the courtyard of the hotel contribute to a lovely ambience, accentuated by the swimming pool built as if joined to the lounge. For guests' convenience there is a fitness room in the hotel and a restaurant is located on the property. It is situated in close proximity to the M1 motorway with easy access to all major routes. It is 3 minutes from the shopping centres of Sandton City, Nelson Mandela Square and Village Walk and a 30 minutes drive from the Johannesburg airport. ... more   less 

Additional Information about City Lodge Hotel Katherine Street

Address: Cnr Katherine & Grayston Drive | Sandown, 2196, South Africa
Location: South Africa > Gauteng > Greater Johannesburg
Price Range: $79 - $109 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — City Lodge Hotel Katherine Street 3*
Number of rooms: 158
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