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City Lodge Hotel Katherine Street

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City Lodge Hotel Katherine Street
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83 Reviews from our TripAdvisor Community

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Showing 72: English reviews
Durban, South Africa
Reviewed March 14, 2016 via mobile

Very friendly staff. Clean facilities. Home away from home. Very relaxing surroundIng near the pool at the back. Can here the acorns popping when you sit outside at night. Staff always willing to help. Continental breakfast is tops and cooked fresh.

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Helpful?
Thank sean L
Angus M, Public Relations Manager at City Lodge Hotel Katherine Street, responded to this review

Thank you for staying with us and for the positive review! We are so glad to hear that you enjoyed the entire City Lodge experience and we look forward to welcoming you back again soon! Kind regards

Reviewed February 8, 2016 via mobile

The hotel is great when staying for business purposes. The facilities are great and clean. The hotel staff is very friendly and helpful. The hotel is well situated for shopping at Sandton and other places around.

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Helpful?
Thank Tebogo M
Angus M, Public Relations Manager at City Lodge Hotel Katherine Street, responded to this review

Thank you for staying with us Tebogo and we are so glad that you had a great stay with us! We look forward to welcoming you back soon.

East London, South Africa
Reviewed December 16, 2015

I got here very late. Good and cheerful staff on arrival. My room was a smoking room and this meant bad smoke smell, which i did not enjoy. Average room, not bad in size and did not mind the bathroom. The staff at breakfast were really bad and uninterested and lacked motivation. The breakfast spread was not bad. I would...

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Helpful?
Thank Abongile S
Angus M, Public Relations Manager at City Lodge Hotel Katherine Street, responded to this review

Thank you for staying with us and for the review. We will be informing the hotel management as these are things that can easily be improved on. We are so glad that you enjoyed your general stay with us and we hope to see you again soon.

Kimberley
Reviewed December 14, 2015

Between the travel agency, Astra Travel & the hotel they canceled my booking before I even arrived. Go for the bathroom facilities upon arrival as booking in at the reception will take a while. No breakfast take-away on Saturday mornings..just in case you were planning on hitting the road very early...just too bad! We are all adults why must the...

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Helpful?
1Thank Crystal R
Angus M, Public Relations Manager at City Lodge Hotel Katherine Street, responded to this review

Thank you for staying with us and we are so sorry to hear about your experience. As this is not a true representation of the quality and level of excellence that we usually offer, we will certainly take your comments to heart and do what we can to make the necessary changes. Thank you for staying with us and we...

London, United Kingdom
Reviewed November 3, 2015 via mobile

We usually stay in a City Lodge, and each one has it's advantages. This Lodge has a good location, good staff and a very nice restaurant, Carpe Diem, next door. We usually have breakfast across the road (driving), at Tasha's, just because it is fun to get out. The food at the hotel is fresh, but basic hotel fare. Choose...

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Helpful?
Thank Horse91dancer
Angus M, Public Relations Manager at City Lodge Hotel Katherine Street, responded to this review

Thank you for staying with us and for the great review. We are so glad that you enjoyed your overall stay with us and that everything met your needs and expectations. We look forward to having you stay with us again soon.

Cape Town, South Africa
Reviewed October 18, 2015

The stay was lovely. The staff went the extra mile and put me in a room where there wouldn't be much noise as they were having a function. The rooms are clean and neat. When I need assistance for a bee in my room, they glady came to help. Will stay there again

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Thank FerialEssa
Angus M, Public Relations Manager at City Lodge Hotel Katherine Street, responded to this review

Thank you for staying with us Ferial Essa. We are so happy that you enjoyed the convenience of the hotel’s location as well as our breakfast offerings; and found our staff so helpful and friendly - key components that we pride ourselves in! We look forward to having you stay with us again.

Port Elizabeth, South Africa
Reviewed October 7, 2015 via mobile

Close to everything you need. The entrance is right next to the S2 Gallo manor route for the gautrain bus. Room was cozy and modern. Counter staff seemed flustered and unprofessional. Breakfast was good and serving ladies were friendly. No wifi access.

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Helpful?
Thank Tiaan2015
Angus M, Public Relations Manager at City Lodge Hotel Katherine Street, responded to this review

Thank you for staying with us Tiann. We are so happy that you enjoyed the convenience of the hotel’s location as well as our breakfast offerings; and found our staff so helpful and friendly - key components that we pride ourselves in! We look forward to having you stay with us again.

Reviewed September 14, 2015 via mobile

Checked in early with a friend after late night ! Front desk staff were rude and disrespectful . They didn't even greet us , all they said is "what do you want " the room was dark and dingy , air-condition smelt terrible and to be honest the whole hotel had a bad vibe ! Every staff member was rude...

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Helpful?
Thank Jarred M
Angus M, Public Relations Manager at City Lodge Hotel Katherine Street, responded to this review

Thank you for staying with us. We would like to apologise for the rude and unfriendly reception you received. This is not the treatment we want our staff members to portray to guests. We will certainly be taking this up with the hotel management. Our aim is to offer a great vibe.

Sandton, South Africa
Reviewed August 24, 2015

After painting the town red all you need is a peaceful sleep. Checked in at 3am on 23 August 2015 and requested a late check out at 14:00 which was guaranteed. At 11:30am the receptionist calls me to ask am I still checking out. Annoyed as I was I responded respectively and said I have requested a late check out....

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Thank DaveBunyard
Angus M, Public Relations Manager at City Lodge Hotel Katherine Street, responded to this review

Thank you for staying with us. We are sorry to hear about the continuous interruptions you experienced even after you requested a late check-out. We will enquire further as to how there may have been a miscommunication between the front desk staff. We apologise and hope to see you back at our hotel again.

Hong Kong, China
Reviewed August 13, 2015

1. The toilet is outdated and the shower box is unacceptable. 2. Limited choice from the Breakfast buffet. Or rather it should not be called as breakfast buffet 3. Room is very dark and is not good for business trips when guests are required to attend to office work 4. Not meant to be a hotel for business trip

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Thank AChan123
Angus M, Public Relations Manager at City Lodge Hotel Katherine Street, responded to this review

Thank you for staying with us and for the constructive review.

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Park-like gardens in the courtyard of the hotel contribute to a lovely ambience, accentuated by the swimming pool built as if joined to the lounge. For guests' convenience there is a fitness room in the hotel and a restaurant is located on the property. It is situated in close proximity to the M1 motorway with easy access to all major routes. It is 3 minutes from the shopping centres of Sandton City, Nelson Mandela Square and Village Walk and a 30 minutes drive from the Johannesburg airport. ... more   less 

Additional Information about City Lodge Hotel Katherine Street

Address: Cnr Katherine & Grayston Drive | Sandown, 2196, South Africa
Location: South Africa > Gauteng > Greater Johannesburg
Price Range: $63 - $112 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — City Lodge Hotel Katherine Street 3*
Number of rooms: 158
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Questions & Answers

Here's what travelers have asked, with answers from City Lodge Hotel Katherine Street staff and other travelers.
1 question
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Questions? Get answers from City Lodge Hotel Katherine Street staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Choose rooms that do not overlook the road.”
 of 5 bubbles Cmuraga, Aug 6, 2015 | Read review
“The hotel is build next to the highway, rather choose a garden view room during weekdays, although they are a bit smaller.”
 of 5 bubbles HolidayCrazyPta, Apr 26, 2015 | Read review
“Try to get an inward facing room as the adjacent roadways are busy with traffic noise”
 of 5 bubbles FAMLEE, Dec 13, 2014 | Read review
“Choose an inside room so there is less road noise. Also, choose a room with a shutter-blind between the bathroom and bedroom.”
 of 5 bubbles PaulCamphausen, Oct 17, 2014 | Read review
“Ask for rooms on the North side if you want very quiet rooms”
 of 5 bubbles DeonL_13, Sep 7, 2014 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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