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City Lodge Hotel Katherine Street

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79 Reviews from our TripAdvisor Community

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There are newer reviews for City Lodge Hotel Katherine Street
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Showing 68: English reviews
London, United Kingdom
Level Contributor
128 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed November 3, 2015 via mobile

We usually stay in a City Lodge, and each one has it's advantages. This Lodge has a good location, good staff and a very nice restaurant, Carpe Diem, next door. We usually have breakfast across the road (driving), at Tasha's, just because it is fun to get out. The food at the hotel is fresh, but basic hotel fare. Choose... More 

Helpful?
Thank Horse91dancer
Angus M, Public Relations Manager at City Lodge Hotel Katherine Street, responded to this review

Thank you for staying with us and for the great review. We are so glad that you enjoyed your overall stay with us and that everything met your needs and expectations. We look forward to having you stay with us again soon. More 

Cape Town, South Africa
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 18, 2015

The stay was lovely. The staff went the extra mile and put me in a room where there wouldn't be much noise as they were having a function. The rooms are clean and neat. When I need assistance for a bee in my room, they glady came to help. Will stay there again

Helpful?
Thank FerialEssa
Angus M, Public Relations Manager at City Lodge Hotel Katherine Street, responded to this review

Thank you for staying with us Ferial Essa. We are so happy that you enjoyed the convenience of the hotel’s location as well as our breakfast offerings; and found our staff so helpful and friendly - key components that we pride ourselves in! We look forward to having you stay with us again. More 

Port Elizabeth, South Africa
Level Contributor
100 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed October 7, 2015 via mobile

Close to everything you need. The entrance is right next to the S2 Gallo manor route for the gautrain bus. Room was cozy and modern. Counter staff seemed flustered and unprofessional. Breakfast was good and serving ladies were friendly. No wifi access.

Helpful?
Thank Tiaan2015
Angus M, Public Relations Manager at City Lodge Hotel Katherine Street, responded to this review

Thank you for staying with us Tiann. We are so happy that you enjoyed the convenience of the hotel’s location as well as our breakfast offerings; and found our staff so helpful and friendly - key components that we pride ourselves in! We look forward to having you stay with us again. More 

Level Contributor
39 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed September 14, 2015 via mobile

Checked in early with a friend after late night ! Front desk staff were rude and disrespectful . They didn't even greet us , all they said is "what do you want " the room was dark and dingy , air-condition smelt terrible and to be honest the whole hotel had a bad vibe ! Every staff member was rude... More 

Helpful?
Thank Jarred M
Angus M, Public Relations Manager at City Lodge Hotel Katherine Street, responded to this review

Thank you for staying with us. We would like to apologise for the rude and unfriendly reception you received. This is not the treatment we want our staff members to portray to guests. We will certainly be taking this up with the hotel management. Our aim is to offer a great vibe. More 

Travelers are raving about these Greater Johannesburg hotels

Sandton, South Africa
1 review
1 of 5 stars Reviewed August 24, 2015

After painting the town red all you need is a peaceful sleep. Checked in at 3am on 23 August 2015 and requested a late check out at 14:00 which was guaranteed. At 11:30am the receptionist calls me to ask am I still checking out. Annoyed as I was I responded respectively and said I have requested a late check out.... More 

Helpful?
Thank DaveBunyard
Angus M, Public Relations Manager at City Lodge Hotel Katherine Street, responded to this review

Thank you for staying with us. We are sorry to hear about the continuous interruptions you experienced even after you requested a late check-out. We will enquire further as to how there may have been a miscommunication between the front desk staff. We apologise and hope to see you back at our hotel again. More 

Hong Kong, China
2 reviews
3 of 5 stars Reviewed August 13, 2015

1. The toilet is outdated and the shower box is unacceptable. 2. Limited choice from the Breakfast buffet. Or rather it should not be called as breakfast buffet 3. Room is very dark and is not good for business trips when guests are required to attend to office work 4. Not meant to be a hotel for business trip

Helpful?
Thank AChan123
Angus M, Public Relations Manager at City Lodge Hotel Katherine Street, responded to this review

Thank you for staying with us and for the constructive review. More 

Nairobi, Kenya
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed August 6, 2015

Wi-Fi services available, Front-office staff were friendly, and the bed was comfortable. Rooms next to the road are noisy. For laundry service, one has to take their clothes to the reception, they don't collect it from the room.

Helpful?
Thank Catherine M
Angus M, Public Relations Manager at City Lodge Hotel Katherine Street, responded to this review

Thank you for staying with us Catherine. We are glad you enjoyed your stay with us. We hope to see you soon again. More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 30, 2015 via mobile

On the whole, the hotel was okay. Good ambience, great breakfast options, choice of smoking / non-smoking rooms and MOST of the staff were pleasant and friendly. However, there were two staff members at the reception the night we checked on who were not so warm and rather unhelpful as we asked for assistance with the wifi connection (which incidentally... More 

Helpful?
Thank LucidDreamer01
Angus M, Public Relations Manager at City Lodge Hotel Katherine Street, responded to this review

Thank you for staying with us and we are glad that you enjoyed your overall stay with us as well as the breakfast offerings. We are, however, sorry to hear about your experience with those two staff members - we will be looking into this. Please note that our wifi is being upgraded to a much better service which will... More 

Hillcrest, South Africa
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 19, 2015 via mobile

Been at this hotel numerous times and it has yet to disappoint. Close to Sandton City and the M1 into Johannesburg, for those who wish to rush in where angels fear to tread. Usually fully booked for this exact reason. Recommended!

Helpful?
Thank thedumahs
Angus M, Public Relations Manager at City Lodge Hotel Katherine Street, responded to this review

Thank you for the great review and your continuous support! We are so glad that you had a great stay with us! We look forward to welcoming you back soon More 

Durban
Level Contributor
52 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed May 3, 2015

A colleague and I stayed there on a business trip. The service was slow, bathroom was not clean, in the evening (11pm) the staff from the restaurant next door were extremely noisy. There was no water and all they could offer us was a small bottle of water which we had to collect from reception in the morning - this... More 

Helpful?
Thank SGovender108
Angus M, Public Relations Manager at City Lodge Hotel Katherine Street, responded to this review

Thank you for the review and we are so sorry to hear about your experience while staying with us. This level of standard is definitely not acceptable and we will be enquiring further into the matter on your behalf. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Park-like gardens in the courtyard of the hotel contribute to a lovely ambience, accentuated by the swimming pool built as if joined to the lounge. For guests' convenience there is a fitness room in the hotel and a restaurant is located on the property. It is situated in close proximity to the M1 motorway with easy access to all major routes. It is 3 minutes from the shopping centres of Sandton City, Nelson Mandela Square and Village Walk and a 30 minutes drive from the Johannesburg airport. ... more   less 

Additional Information about City Lodge Hotel Katherine Street

Address: Cnr Katherine & Grayston Drive | Sandown, 2196, South Africa
Location: South Africa > Gauteng > Greater Johannesburg
Price Range: $75 - $106 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — City Lodge Hotel Katherine Street 3*
Number of rooms: 158
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