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Ascot Hotel

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60 Reviews from our TripAdvisor Community

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Showing 54: English reviews
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Johannesburg, South Africa
Reviewed 2 weeks ago via mobile

My husband and I picked an Expedia mystery hotel in our home city to celebrate our anniversary, and have a night away from the kids! The location is not the prettiest overlooking a busy street in a suburban row of shops etc. So we were a bit sceptical approaching the location of the hotel. We were however pleasantly surprised to...

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Helpful?
Thank lsjJohannesburg
asc0th0tel, General Manager at Ascot Hotel, responded to this review

Thank you for your lovely review. We hope that your time away from the kids was peaceful! Most people who do not know the Norwood area often feel that way too - but when they step into the hotel or explore the streets they find a quirky urban environment. One that is safe to walk around in. We apologize for...

Newport, United Kingdom
Reviewed 2 weeks ago

Stayed here a couple of times and its a good hotel. Not pretty from outside but its well maintained inside and the quality is good. Rooms are a decent size with minibar and balcony. Also the rooms have aircon. There is a nice restaurant bar which is where breakfast is served. I didn't have an evening meal but breakfast was...

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Helpful?
Thank Graham D
asc0th0tel, General Manager at Ascot Hotel, responded to this review

Thank you for your lovely review. We are so glad that you found our hotel central, and that you enjoyed your experience with us We hope to welcome you back soon Thanks again The Ascot Team

pemba
Reviewed 3 weeks ago

On the website it said there was an airport shuttle. This was really a third party that we were not expecting to pay 380 rand one way. The hotel does not have its own transportation. I was very upset to find out we had an extra expense that was not expected. They did however provide a playard for our son...

Review collected in partnership with this hotel
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Helpful?
Thank nicholen719
asc0th0tel, General Manager at Ascot Hotel, responded to this review

Dear Madame There are very few hotels that offer FREE airport shuttle to and from airports. Perhaps if it is a very large chain and a very expensive hotel then they may offer that service, but no where do we say we offer a free shuttle - we do offer a shuttle service and many of our guests utilise this...

Brasília, Brasil
Reviewed February 10, 2017

There were cockroaches in the room. Ridiculous toilet space, a normal person has difficulty accommodating himself. It is a 4 star hotel but has no fridge in all the apartments. On the hotel's page it says that the apartments have a balcony but do not speak that some do not.

Review collected in partnership with this hotel
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Helpful?
Thank PT2OP
asc0th0tel, General Manager at Ascot Hotel, responded to this review

Dear Sir Thank you for taking the time to review our hotel. We offer Deluxe Rooms and Superior Rooms - the Deluxe Room which I believe you chose is the slightly smaller room and we do not offer fridges in these rooms - only in the Superior Rooms which we do advertise. We would have been more than happy to...

Greater Johannesburg, South Africa
Reviewed January 4, 2017

Hidden gem in Norwood. Great bar, good breakfast, friendly staff and lots to do in Norwood in terms of shops and restaurants. Rooms are very nice and neat and Hotel is very boutique. would recommend it to anyone

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Helpful?
Thank Bergs401
asc0th0tel, Manager at Ascot Hotel, responded to this review

Thank you for taking the time to review our hotel. We are very excited to welcome in 2017 with some great decor changes, menu changes and of course accessorising to keep our boutiqueness unique!! Please come back again and once again we are beyond pleased that we met your expectations All the best for 2017 - the Ascot Family

Durban, South Africa
Reviewed December 11, 2016

An amazing experience at the Ascot. The staff were extremely hospitable and the rooms were meticulous. My complete stay was enjoyable, I had a delicious breakfast and the atmosphere was light and relaxed.Thank you Lesogo, Siyabonga, Jesse and Felix for your exceptional service. I enjoyed taking a stroll around the cosmopolitan streets, felt very safe and will definitely return to...

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Helpful?
Thank Shaksmaharaj
asc0th0tel, Manager at Ascot Hotel, responded to this review

Thank you for your fantastic review This is what makes our business worthwhile - reading how our guests enjoyed their stay We hope to see you again soon The Ascot Team

Durban, South Africa
Reviewed December 11, 2016

My experience at the Ascot was exceptional. The friendly, kind and hospitable staff, excellent breakfast, impeccable rooms and airy atmosphere has left me wanting to return if only to enjoy that allover again. Also enjoyed taking a stroll around the cosmopolitan streets. Thank you Lesogo, Siyabonga, Jesse and Felix.

Review collected in partnership with this hotel
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Thank 455shaktim
asc0th0tel, Manager at Ascot Hotel, responded to this review

What an amazing review... Thank you for staying with us and for taking the time to write such lovely words We hope to welcome you again soon All the best The Ascot Team

Greater Johannesburg, South Africa
Reviewed October 3, 2016

all I can say is that I was happy and the room was excellent and there is nothing I can complain about I was served as a king. when I came in the afternoon I was asked if they can ion my shirt I said to myself wow that is what I am looking for in a place to stay.

Review collected in partnership with this hotel
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1Thank njabulog17
asc0th0tel, General Manager at Ascot Hotel, responded to this review

Dear Sir We can only saw "wow" back and thank you for your wonderful review. The Ascot works so hard to ensure that our guests experience is one of a homey and comfortable environment and we are so glad that we ticked those boxes for you Our staff hope to see you again soon All the best The Ascot Team

Kitchener, Canada
Reviewed September 18, 2016

I stayed at this hotel for 17 days, and chose it because the location was very close to where I needed to be. The all round cleanliness of the hotel and comfort of the room was impressive. The staff were amazing and contributed a great deal in making my stay an enjoyable experience. I was always met with a friendly...

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Helpful?
Thank ccokayne
asc0th0tel, Manager at Ascot Hotel, responded to this review

Thank you so much for your amazing review, and for supporting us and "moving in" to our little boutique hotel. We appreciate all of your feedback and we will miss you The Ascot Staff hope to see you again soon Thank you again !

Durban, South Africa
Reviewed July 14, 2016

The staff are friendly, caring and efficient. More people should use this establishment. The room was nice and clean. The reception, dining and bar area was very nice and the food was good.I used the stairs on my own preference. Parking is limited.

Review collected in partnership with this hotel
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Helpful?
Thank Robin K
asc0th0tel, General Manager at Ascot Hotel, responded to this review

Thank you for taking the time to review our boutique hotel. We pride ourselves on great service to all who walk through our doors - and that you for saying that more people should use our establishment - we do agree!!! Have a wonderful day further and we hope to see you soon Kind Regards The Ascot Team

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Ascot Hotel

Address: 59 Grant Avenue, 2192, South Africa
Location: South Africa > Gauteng > Greater Johannesburg
Price Range: $73 - $100 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ascot Hotel 4*
Number of rooms: 15
Reservation Options:
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Hotel Style:
#11 Casino Hotel in Greater Johannesburg
#36 Spa Hotel in Greater Johannesburg
#83 Luxury Hotel in Greater Johannesburg
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Questions & Answers

Here's what travelers have asked, with answers from Ascot Hotel staff and other travelers.
1 question
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Questions? Get answers from Ascot Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“the rooms at the back have balconys but the view is just of the main street so not great”
 of 5 bubbles 795grahamd, 2 weeks ago | Read review
“Room for two people, with only one suitcase sideboard.”
 of 5 bubbles PT2OP, Feb 10, 2017 | Read review
“the room was perfect”
 of 5 bubbles njabulog17, Oct 3, 2016 | Read review
“as far from the bar as possible”
 of 5 bubbles E5092VRmarieb, Feb 24, 2016 | Read review
“Keep your curtain closed at the window, sunrise was very early in Johannesburg in November, at around 5:30am”
 of 5 bubbles 430lioneln, Nov 5, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question