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Cliffemount Hotel

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Cliffemount Hotel
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451 Reviews from our TripAdvisor Community

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Showing 451: English reviews
Henham, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

This hotel is very disappointing - the photos make it look reasonable - it isn't. The only good thing is the view from some of the bedrooms and the garden. I believe this hotel has recently been taken over and clearly an attempt has been made to bring it up to date, just adding a few new pieces to existing... More 

Helpful?
Thank couple_from_Essex
Shane_Gary_Gray, General Manager at Cliffemount Hotel, responded to this review

Dear couple_from_Essex, Thank you for taking time to write a review on TripAdvisor. I was very disappointed to read your comments regarding your recent visit to our hotel. We are under new ownership and management and we have identified areas of concern that need addressing, however during the busy summer season it is impossible to close sections of the hotel... More 

Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Well , gone are Ian and Carol the previous owner Chef and Hotel Manager and now also Glen the enthusiastic manager for the new remote owners. Sadly also gone now the Hotel with a two star Rosette restaurant. Replaced by a bed and breakfast with good pub food. Everybody I'm sure is trying hard but it's not the same. We... More 

Helpful?
Thank D1DBH
Shane_Gary_Gray, General Manager at Cliffemount Hotel, responded to this review

Dear D1DBH, Thank you for your review on TripAdvisor. We are a new management team and we have taken a conscious decision to ensure all our visitors, guest and residents are able to enjoy the quality, value and location we have to offer without being overcharged for the privilege. We do offer good food well cooked with great service and... More 

London, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Had the pleasure of staying at the Cliffemount recently for a couple of nights, dining in their restaurant one evening. Its location overlooking peaceful Runswick Bay is idyllic. Made the booking the old fashioned way by actually calling the hotel a week before with, I am embarrassed to say, quite a list of requirements. Dog friendly, can we park trailer... More 

Helpful?
1 Thank Skinexpert
Shane_Gary_Gray, General Manager at Cliffemount Hotel, responded to this review

Dear skinexpert, Thank you for taking time to write a review on tripadvisor. I am delighted that you enjoyed your stay and Garry and my team were able to make your visit enjoyable and memorable. We take great pride in our guest care and attention to detail and Garry and the team will be delighted with your comments. I am... More 

Leicester, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

A great small hotel in a fabulous location with excellent service. The restaurant was also very good with locally sourced food and well worth a visit! Some great walks along the Cleveland Way and the beautiful Runswick beach make this a great weekend break! Highly recommended!

Helpful?
Thank Neil C
Shane_Gary_Gray, General Manager at Cliffemount Hotel, responded to this review

Dear Neil C, Thank you for your review on tripadvisor. I was delighted to read your comments and I am glad that you enjoyed your stay with us. The location of the hotel is a great asset and my team and I take great pride in our guest care and attention to detail and it is very rewarding to see... More 

Wells-next-the-Sea, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is perched in the most wonderful location, high on a cliff overlooking Runswick Bay, quiet and idyllic. The restaurant and terrace have the most breathtaking view as do most of the bedrooms. Even the side room that we had, had a lovely window seat with view. The food was excellent and the staff could not do enough for... More 

Helpful?
1 Thank Joss B
Shane_Gary_Gray, General Manager at Cliffemount Hotel, responded to this review

Dear Joss B, Thank you for taking time to write a review on tripadvisor. We are a new management team and under new ownership and my team and I take great pride in the quality of service and guests care we show all our guests and visitors. Our premium rooms do have complimentary water provided, however the biscuits and tea... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I took my wife to the hotel for her 60th birthday. We had a great room with a balcony overlooking Runswick Bay. The evening meal was top notch. One of ghe hottest days of the summer. As we sat in the beer garden we could have been in the South of France.

Helpful?
1 Thank alwaysonthetour
Shane_Gary_Gray, General Manager at Cliffemount Hotel, responded to this review

Dear alwaysonthetour, Thank you for your review on tripadvisor. I am glad that you enjoyed your stay and enjoyed our restaurant and fantastic views. Our location and stunning views over Runswick Bay are a great asset and having the perfect weather is a great advantage. I look forward to your next visit and we are able to welcome you back... More 

New York City, New York
2 reviews
2 of 5 stars Reviewed 4 weeks ago

whilst coming down the stairs one day from an overpriced room.i was dismayed to see the housekeeping staff ironing in the small hallway.this was next to a supposed fire escape.for what you pay this was not very professional .suppose the hotel went up in flames and you have to run down the stairs to be greeted with a person doing... More 

Helpful?
Thank 474timelord
Shane_Gary_Gray, General Manager at Cliffemount Hotel, responded to this review

Dear 474timelord, Thank you for taking time to write a review on tripadvisor. I am very disappointed to read your comments regarding the price of our premium rooms and the housekeeping team performing their tasks in the lobby area. Having a member of staff working by a fire escape is not a hazard in the event of a fire alarm... More 

A TripAdvisor Member
5 of 5 stars Reviewed 4 weeks ago via mobile

If you're interested in a hotel in an amazing location with stunning views, the warmest, friendly and accommodating welcome to your family and friends (pets included) along with succulent meals all within a reasonable budget - this is your place. Please consider visiting, we're sure you won't be disappointed.

Helpful?
Thank A TripAdvisor Member
Shane_Gary_Gray, General Manager at Cliffemount Hotel, responded to this review

Dear Idyllic, Thank you for your kind words on tripadvisor. We take great pride in the service and guest care that we offer all our guests and I am delighted your stay was as enjoyable as your review describes. I hope that we have an opportunity to welcome you back in the future and show you another wonderful visit. Regards... More 

west yorkshire
Level Contributor
36 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here for one night although I wish I'd booked 2. Nice friendly staff lovely views from the beer garden and our room. Bed was very comfy the room could do with a bit of tlc especially the tiny toilet/shower room our seat was very loose and the shower a bit grubby , wouldn't put me off staying again but... More 

Helpful?
Thank shell41westyorkshire
Shane_Gary_Gray, General Manager at Cliffemount Hotel, responded to this review

Dear shell41westyorkshire, Thank you for taking time to write a review on tripadvisor. I am glad that you enjoyed your stay and the stunning views from our beer garden. We do have an annual refreshment program and every year, during the winter, we all put our overalls on and decorate the bedrooms and public areas. I am sorry that you... More 

Hertfordshire, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Fantastic location, very comfortable room, quiet and great for walkers. Perfect for discovering the area, with wonderful views. Staff excellent and restaurant very good value for money. If available ask for sea views but our triple bed room at rear of hotel was very comfortable too. The walk up and down to the beach was a challenge but worth it.

Helpful?
Thank Barty19
Shane_Gary_Gray, General Manager at Cliffemount Hotel, responded to this review

Dear Barty19, Thank you for your review on tripadvisor. I am delighted to read that you enjoyed your stay and the service and standards you received were as expected. We take great pride in the quality of our guest care and value for money we offer all our guests. I have walked up the Runswick Bay hill several times and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

128 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Great views of Runswick Bay harbour with a large open garden and a sea view restaurant. Great value, quality and service offered to all our guests. ... more   less 

Additional Information about Cliffemount Hotel

Address: Bank Top Lane | Runswick Bay, Runswick TS13 5HU, England
Location: United Kingdom > England > Yorkshire > North Yorkshire > Runswick
Price Range: $109 - $152 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cliffemount Hotel 3*
Number of rooms: 20
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Also Known As:
Cliffemount Hotel Runswick, England
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