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Cliffemount Hotel

Certificate of Excellence
Bank Top Lane | Runswick Bay, Runswick TS13 5HU , England
Hotel amenities
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421 Reviews from our TripAdvisor Community

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Showing 421: English reviews
Leeds, United Kingdom
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed two nights, fantastic view, in a lovely big room! Couldn't fault the hotel, friendly staff, Mark the manager very helpful & a good laugh! Tasty pub food, breakfast till 10am, enough choice! We will be visit again soon!

Helpful?
Thank Pippa B
Glossop, United Kingdom
Level Contributor
121 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

I and four friends called in for coffee in late June, prior to walking from Runswick Bay to Whitby. We were carrying out a reconnoiter prior to bringing a group of 50 to do the same walk. In conversation we mentioned this to the owner and he offered to put on tea / coffee for the group prior to our... More 

Helpful?
Thank VFM55
Shane_Gary_Gray, General Manager at Cliffemount Hotel, responded to this review

Dear VFM55, Thank you for writing a review on tripadvisor. My team and I treat at all our guests with the respect and guest care that we all expect and demand and I am delighted that our good, honest and "old fashioned" approach proved to be welcomed by you and your group. Your information and timing was as important to... More 

Leeds, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Found this hotel online had a lovely surprise as it was perfect the room had everything and more Unbelievable scenic view from the window so unexpected had a lovely time The staff were very nice and the manager very attentive to detail could not ask for better service very friendly Would definitely recommend to friends and would certainly visit again

Helpful?
Thank Rita H
Shane_Gary_Gray, General Manager at Cliffemount Hotel, responded to this review

Dear Rita H, Thank you for taking time to write a review on tripadvisor. My team and I take great pride in the quality and guest care that we offer and I am delighted that we were able to show you the results of our effort and commitment. I look forward to seeing you in the future and showing you... More 

Scunthorpe, United Kingdom
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

It's been a long overdue return to this hotel for us . The last owner's were certainly not up to the previous ones standard. Booked here for my wife's 50 th birthday as a surprise with friends. A great place to come back to friendly staff nice welcome. Rooms good + dig friendly. Didn't eat but food looked great. Breakfast... More 

Helpful?
Thank Dave G
Shane_Gary_Gray, General Manager at Cliffemount Hotel, responded to this review

Dear Dave G, Thank you for your review on tripadvisor. It is great to see that guests who have stayed before can see the hard work and effort that my team and I are doing to ensure the Cliffemount Hotel is still providing and exceeding the care and attention that our guests expect and deserve. I look forward to your... More 

1 review
5 of 5 stars Reviewed 1 week ago

Me and my partner have just returned from a stay at The Cliffemount for two nights mid week and I can honestly say there is not a bad thing about this place. Shane the manager was an amazing host and nothing was too much trouble for him and he took a genuine interest in us. Although we didn't manage to... More 

Helpful?
Thank Rachel R
Shane_Gary_Gray, General Manager at Cliffemount Hotel, responded to this review

Dear Rachel R, Thank you for your review on tripadvisor. It was an absolute pleasure meeting you and your partner and I am delighted that both my team and I were able to excel in your expectations and provide you with the service and quality that we are all proud to offer all our guests. I certainly hope that you... More 

Yorkshire, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My partner & I recently stayed overnight in a premier room with a balcony overlooking the bay and I can't praise this hotel enough. The room was huge and spacious, very tastefully decorated and spotlessly clean. The hotel was very quiet and in a superb location. Plenty of room in the car park. The hotel Manager was very efficient &... More 

Helpful?
Thank Northstar1955
Shane_Gary_Gray, General Manager at Cliffemount Hotel, responded to this review

Dear Northstar1955, Thank you for taking time to write a review on tripadvisor. I am delighted to read your comments and I will pass on your compliments to my team. Our location, the quality of our bedrooms and public areas are a great asset and we take great pride in our service and guest care that we offer all our... More 

Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We popped into the Cliffemount Hotel for a drink and a meal early in June, as the weather was so gorgeous, we sat in the garden admiring the views and enjoying our fresh fish n chips - perfect. We decided this was a hotel to return to for a stay. We booked for two nights, unfortunately we were unable to... More 

Helpful?
Thank Jean D
Shane_Gary_Gray, General Manager at Cliffemount Hotel, responded to this review

Dear Jean D, Thank you for taking time to write a review on tripadvisor. I am delighted to read your comments and that my team and I were able to make your stay enjoyable as we take great pride in our guest care and quality of service that we offer all our visitors and residents. I have already passed your... More 

Epworth, United Kingdom
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We found this hotel on an online search engine whilst looking (unsuccessfully) for a hotel in Whitby. The price seemed OK, it isn't too far from Whitby so decided to book. The reason for the stay was to give us somewhere to stay before and after a sponsored walk. We travelled up a couple of weeks prior to our stay... More 

Helpful?
1 Thank Chris E
Shane_Gary_Gray, General Manager at Cliffemount Hotel, responded to this review

Dear Chris E, Thank you for taking time to write a review on tripadvisor. I am delighted that your sponsored walk went so well and we were able to make you welcome and comfortable. My team and I are very proud of the level of service and guest care we offer all our guests and I will pass on your... More 

North Yorkshire
Level Contributor
35 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Teatime meal with family. Amazing view and outside space. Food very basic menu, no kids menu. Food was hot and edible that's about it. This could be a goldmine but needs inspired owners. Toilet was a laugh bar of Imperial Leather soap for handwasing not very hygenic. Prices not too bad

Helpful?
Thank polly54
Shane_Gary_Gray, General Manager at Cliffemount Hotel, responded to this review

Dear polly54, Thank you for your review on tripadvisor. I am very disappointed to read that you did not enjoy your afternoon meal with us at the Cliffemount Hotel. We take great pride in our quality and guest care and have received many positive comments from previous guests. Our lunch menu and lite bites is designed to cater for adults... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Five of us stayed, plus 2 greyhounds. We had a great time. The rooms were lovely, the food was perfect and the staff were amazing! Our shower didn't work properly, we reported it at breakfast and it was fixed the same day. I had a lovely birthday here and we'll be back soon.

Helpful?
Thank Trina50
Shane_Gary_Gray, General Manager at Cliffemount Hotel, responded to this review

Dear Trina50, Thank you for taking time to write a review on tripadvisor. It was great meeting you and your party, including your beautiful greyhounds. I am delighted to hear that my team and I were able to show you the service and guest care we are proud to offer our visitors and my maintenance team were able to fix... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Free Breakfast
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Great views of Runswick Bay harbour with a large open garden and a sea view restaurant. Great value, quality and service offered to all our guests. ... more   less 

Additional Information about Cliffemount Hotel

Address: Bank Top Lane | Runswick Bay, Runswick TS13 5HU, England
Location: United Kingdom > England > Yorkshire > North Yorkshire > Runswick
Price Range: $128 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cliffemount Hotel 3*
Number of rooms: 20
Reservation Options:
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Also Known As:
Cliffemount Hotel Runswick, England
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