Hotel Santo

Hotel Santo

Boulevard Higginson, Luganville, Espiritu Santo 0000 Vanuatu
The room was kept very clean. Good shower, tea making facilities and a fridge.
Traveler (21)
Garden room
Room & Suite (15)
Pool & Beach (5)

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About

3.5
#8 of 9 hotels in Luganville
Location
4.4
Cleanliness
4.1
Service
3.8
Value
3.7
Most hotels nowadays look alike... Hotel Santo has character and identity: Since 1975, Hotel Santo has been an icon in Vanuatu: It is the Terracotta Pink 70s building opposite Unity Park! Build during the condominium, it has housed many of key players of Vanuatu’s history… history still honored throughout the classic retro feel of the hotel! In 2022, the hotel underwent a renovation to bring back the 70s Glamour while honouring the heritage with authentic artwork throughout the entire hotel, lush garden oasis with pool and gardens. It is not a modern hotel: It is an wink to Santo's history, with modern comforts. It is a family run business with island touch! Location: Right in the heart of Luganville Town, it is walking distance to the local market, the shops. Ideal for exploring the island! Rooms • TOP conditioned rooms on the elegant 1rst floor • GARDEN fan-cooled rooms with direct access to the pool area Facilities: * President Coolidge BAR (With some original pieces from the President Coolidge itself); * Tropical bistrot-style food; * Backyard fare surrounded by an outdoor Pool with hammocks under the giant trees; * Of course we have WIFI... But we so have heaps of books for you to grab! #Retro #Hotel #Vintage #HistoricSites #Restaurant #Travels #IslandDestination #ClassicHotels #FamilyBusiness #PoolSideHolidays #BusinessHotel #Luganvile #Santo #EspirituSanto #Vanuatu
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Property amenities
Free parking
Free internet
Pool
Yoga classes
Free breakfast
Conference facilities
Meeting rooms
Baggage storage
Secured parking
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Outdoor dining area
Wine / champagne
Non-smoking hotel
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Laundry service
Room features
Air conditioning
Desk
Interconnected rooms available
Private balcony
Coffee / tea maker
Refrigerator
Walk-in shower
Bath / shower
Room service
Seating area
Sofa
Wardrobe / closet
Clothes rack
Private bathrooms
Tile / marble floor
Electric kettle
Complimentary toiletries
Room types
City view
Pool view
Non-smoking rooms
Good to know
HOTEL STYLE
Centrally Located
Business
Languages Spoken
English, French, Spanish

Location

Boulevard Higginson, Luganville, Espiritu Santo 0000 Vanuatu
66Reviews4Q+A18Room tips
Traveler rating
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Detailed Reviews
Crickey_83 wrote a review Sep 2012
Canberra, Australia12 contributions14 helpful votes
4.0 of 5 bubbles
Despite being a little tired and dated, this is still a great place to stay. The rooms are large and clean, the staff are friendly, and the food was excellent. (I had the best scrambled eggs this side of the equator...) The location can't be better, right on the main street. The pool and outdoor area are nice, but are screaming out for a facelift and some new furniture.
overall, a really nice experience, at a reasonable price
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Date of stay: September 2012
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pamela T wrote a review Apr 2016
Brisbane, Australia8 contributions13 helpful votes
4.0 of 5 bubbles
Our stay here has been very pleasant. Staff are helpful, breakfast was great and the room is very comfortable with plenty of room and 2 bathrooms. We ate around the pool which is very attractive.
If you like water sports and walking this isa great place to visit. The people are friendly towards tourists.
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Date of stay: April 2016
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Juju2411 wrote a review Jul 2014
Melbourne, Australia10 contributions8 helpful votes
3.0 of 5 bubbles
The hotel has a 70's design and a central location. The reception, restart and outdoor eating area and pool were not modern but they were still nice and had character. The food at the restaurant was delicious and the service was quick. The rooms, however, looked fine but the dusty smell and surfaces of the room, gave the impression that the room had not ben used for a long time. Luganville itself had a lot of souvenir and gift shops, but that was pretty much it, and to get to the charm of the area a taxi or visit is needed to be taken to Port Olry, Millennium Caves and the blue holes or surrounding islands.
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Date of stay: July 2014
3.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Selliots wrote a review Aug 2023
Sydney, Australia3 contributions2 helpful votes
5.0 of 5 bubbles
We loved the 1970s tropical vibes of the Hotel Santo. It’s a character-filled gem of a hotel, made all the better by the professional and friendly staff. The garden oasis behind the hotel is a nice place to read and relax. We opted for one of the non air-conditioned garden rooms at the rear, which was clean, spacious and comfortable. Recommend the cosy restaurant for dinner. We hope to stay again one day.
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Date of stay: August 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Trevor R wrote a review Jan 2023
Canberra, Australia265 contributions165 helpful votes
5.0 of 5 bubbles
Visited Luganville while on a cruise. Enjoyed a delightful lunch in their backstreet restaurant. Very accessible (not sure about toilets). Service and food were excellent and reasonably priced. Nice way to spend time in Luganville, which has very little to see.
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Date of stay: December 2022
4.0 of 5 bubblesValue
5.0 of 5 bubblesService
Room Tip: Only had lunch. Did not stay.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Steve F wrote a review Apr 2017
Rome, Italy22 contributions12 helpful votes
5.0 of 5 bubbles
I am frequently in Vanuatu and whenever I can, I stay at the Hotel Santo. It is a gracious retro 1970s architect designed hotel which has a comfortable laid back Island feel. Managed by owner Mary Jane with a great team of people to make the stay comfortable. Well priced drinks, excellent food and prompt efficient service. There are a couple of options for rooms and I opt for the rooms in the garden which are very good value.

The garden pool area is very well maintained with a huge range of local plants. It is worth staying here just for the garden. In the evenings the expats gather around the big tables at the front of the hotel. You get to meet the locals and hear all the news and events.

The whole experience is quite iconic - not to be missed.
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Date of stay: April 2017
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled with friends
Room Tip: Air con in the main hotel - rooms slighter more expensive. Fan rooms with ensuite in the garden -...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TooMuchPressure wrote a review Sep 2015
Warsaw, Poland7 contributions2 helpful votes
2.0 of 5 bubbles
Terrible restaurant. The lady who is the manager is not helpful at all: didn't help to find a car to hire, made us problems to organize breakfast early in the morning (early departure from the hotel). She seems to be at her place and not for the guests. The rooms are very acoustic: we couldn’t sleep ‘cause the neighbours decided to make love all night and early in the morning we were woken up by the cleaning staff.
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Date of stay: October 2014
4.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dominique B wrote a review Feb 2013
Kununurra, Australia17 contributions16 helpful votes
3.0 of 5 bubbles
We arrived in Luganville with 4 days to spare and no booking. The Lonely Planet suggested Hotel Santo as the best pick, so we took a punch.

The reception from the owner was mixed. She told us straight she has no internet at the moment. We were aware that there is simple sleeping at the bottom and more luxurius at the top. We havent had TV for 3 weeks, so we asked the owner if there is TV, but the answer was NO in a rather unpleasant manner. She also wasn't interested in showing us any of the rooms, so we took the bottom ones. Breakfast was not included, so we moved out to Coral Quays the next day for almost the same price and that was good.

We also had dinner there. We were hungry, it came, we eat it and that's that.
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Date of stay: February 2013
2.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Poleinahole wrote a review May 2009
Switzerland2,300 contributions1,841 helpful vote
4.0 of 5 bubbles
This used to be the only place in Santo to stay at twenty years ago. While it’s still the premier hotel in town, it is showing signs of its age.

I booked this hotel because it is central and right across the street from Allan Powell’s dive operation which provides an excellent service. You dive with the same guide throughout your stay and they cater the dives to your interests. 77 year old Alan Powell, who is responsible for putting Vanuata diving on the world map and who has over 25,000 dives on the Coolidge still drives the divers to the dive site every day and hosts morning coffee/tea and buns at his house after the morning dive and shoes you his artifacts. But he doesn’t take folks out on his boat, the Lady, for reef dives (frankly, not so hot), except by special arrangement. However, Aquamarine or Santo Island Divers can take you to the reefs. (Aquamarine also dives the Coolidge but you don’t get the same dive guide throughout your stay and they don’t offer the sociable morning coffee). Nitrox is available but very expensive and most guests use air. You can only do two dives a day. Try and do at least one night dive as seeing the flashlight fish emerge from the wreck is an unbelievable experience. It’s a deep dive (135 feet) and you need to be at the dive site before night or you will miss the fish.

Even the premier air conditioned rooms at the Hotel Santo are a bit tired. They are spacious and have a balcony but dark at night as there are no reading lights. Bathrooms are small and fixtures old but everything is kept very clean. I found I rarely needed airconditioning with the fan on, so I almost wished I had opted for the smaller non airconditioned rooms in the lovely garden. Corridors are long and airy and have the feel of a friendly dive lodge with book racks lining the corridor with previous guests’ left over reading matter for perusal. The hotel boats a lot of Coolidge memorabilia so even if you don’t stay here, stop by to have a look. Close to reception there are detailed folders about the wreck and the types of dives available.

The staff are all very friendly and helpful. They are the best part of the hotel. I had asked Mary Jane, the owner who handles Internet bookings, to have a taxi pick me up a few weeks before I got to Santo and a good size van was waiting for me. ($10 fare for the 15 minutes to the airport.) If you have dive gear, make sure you specify this as most of the taxis are tiny and don’t have much baggage space.

Laundry service is very efficient and reasonably priced. I’d drop off my laundry at the front desk at 8:00 and get it back by noon. There is wireless Internet access in the lobby of the hotel with a reasonable speed. It’s $10 for two hours. There are also a couple of Internet cafes a short walk away.

I stayed at the hotel for 6 nights. There were very few guests and most of them where Japanese and Chinese business people. Most divers were staying at the Deco Stop Lodge a little out of town on a hill with a nice view of the sea. It’s an upmarket backpackers but they do have one or two private rooms with ensuite facilities. All the divers were happy staying there and raved about the food. The dive operators all pick up there and they have their own rinse bins and dive gear sheds, just as the Hotel Santo does, but I found it more convenient to leave my stuff at the dive shop. The other place I’d consider staying at if I come back to Santo is the central and new Chinese run Apex Garden Hotel, which is just few metres down the road from the Hotel Santo. They are cheaper than the Hotel Santo and have TVs and DVDs in their rooms which is something the hotel Santo lacks. Also, the food at the restaurant is better than the Hotel Santo. For the best food, however, eat at the French restaurant next door. They have a snack/pizzeria section, but the best food is served in the smart restaurant--you’d swear the waitress stepped out of a Paris brasserie and the chocolate soufflé is to die for!
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Date of stay: May 2009
4.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lara W wrote a review Oct 2019
Bangkok, Thailand47 contributions33 helpful votes
2.0 of 5 bubbles
Although a bit run down, I liked the hotel and its dated charm. Rooms were clean ... just old and in need of a spruce up. Staff were friendly and helpful. Owner was aloof and gave the impression we were an inconvenience to her (very few guests so maybe we were?). Things I didn’t like: 1) outdated internet system that required frequent reentry of the code with one code per device and codes only good for two days. 2) having to pay for breakfast when we were told it was included (I guess the included portion was the dry old white toast referenced by others). If I come back I’ll stay elsewhere.
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Date of stay: October 2019Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Springbrook24 asked a question Sep 2018
Brisbane, Australia25 contributions2 helpful votes
Hi! Does Hotel Santo have bicycles for use? Yvonne
Answer from fchotmail
Sydney, Australia16 contributions2 helpful votes
No, it is a basic place that charges more than it is worth. No bycicles there.
Peter M asked a question Jun 2015
Brisbane, Australia19 contributions12 helpful votes
Hi, is there internet access at Hotel Santo?
Answer from kinksmke
Milwaukee, Wisconsin24 contributions24 helpful votes
Yes. You need to get an access code from the front desk or office.
168stonybrook asked a question Jan 2015
Greater Wellington, New Zealand19 contributions25 helpful votes
Hello do you have a copy of the restaurant menu? Thanks Colin.
Answer from Westendgaz
Adelaide4,902 contributions197 helpful votes
We were only in Luganville itself for lunch, and pretty much picked the hotel at random. So no, don't have a menu I'm afraid. From memory the prices were around the 1800 to 2500 vatu range, and the food was pretty much standard pub fare that you'd get here and NZ. Everything seemed very fresh and what we had was tasty. Sorry I can't help more.
Answer from Heather P
Toowoomba, Australia62 contributions33 helpful votes
Bruce, We were there in June which is slightly cooler. We had a downstairs room off the garden - I think Room 1 - I'd asked the owner for her coolest room! I can't remember too much about the air con but it must have been alright because we slept well. Do put in your request to the owner (whose name I can't remember now) - she was very obliging. Heather
Trevor R wrote a tip Jan 2023
Canberra, Australia265 contributions165 helpful votes
5.0 of 5 bubbles
"Only had lunch. Did not stay."
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Vicki M wrote a tip Jun 2017
Gold Coast, Australia9 contributions6 helpful votes
4.0 of 5 bubbles
"Upper or lower levels are both good."
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Steve F wrote a tip Apr 2017
Rome, Italy22 contributions12 helpful votes
5.0 of 5 bubbles
"Air con in the main hotel - rooms slighter more expensive. Fan rooms with ensuite in the garden - very good value."
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Pete B wrote a tip Apr 2017
Auckland Central, New Zealand31 contributions6 helpful votes
4.0 of 5 bubbles
"I think upstairs facing behind so less road noise best.."
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Jon T wrote a tip Mar 2017
Bath, United Kingdom14 contributions2 helpful votes
5.0 of 5 bubbles
"The cheaper garden rooms are adequately cool with air flow and fans, but the air con rooms upstairs have a better view."
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Not the right property for you?
There are more places to choose from in the Luganville area.
PRICE RANGE
$83 - $157 (Based on Average Rates for a Standard Room)
LOCATION
VanuatuEspiritu SantoLuganville
NUMBER OF ROOMS
30
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOTEL SANTO

Frequently Asked Questions about Hotel Santo
Which popular attractions are close to Hotel Santo?
Nearby attractions include SS President Coolidge (4.0 miles), Freshwater Plantation Tour (2.9 miles), and Million Dollar Point (4.7 miles).
What are some of the property amenities at Hotel Santo?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Hotel Santo?
Top room amenities include air conditioning, a refrigerator, and a desk.
What food & drink options are available at Hotel Santo?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Santo?
Yes, free parking, secured parking, and street parking are available to guests.
What are some restaurants close to Hotel Santo?
Conveniently located restaurants include Natangora Cafe, The Tu Restaurant & Bar, and Deco Stop Lodge Narcosis Bar & Restaurant.
Are there opportunities to exercise at Hotel Santo?
Yes, guests have access to a pool and yoga classes during their stay.
Does Hotel Santo offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Hotel Santo?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to Hotel Santo?
Many travelers enjoy visiting SS President Coolidge (4.0 miles).
Does Hotel Santo have any great views?
Yes, guests often enjoy the city view available here.
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