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The Citadel Hotel

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15 Reviews from our TripAdvisor Community

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Showing 15: English reviews
Reviewed October 23, 2016 via mobile

Reception staff very helpful and polite,room service staff very bad.Worst experience ever... after placing an order with room service was asked to pay cash,I obliged for a bill of Rs120/- gave the staff Rs 500/-.He said he will return the change.When he returned he handed over to me a balance of Rs 350/- instead of Rs 380/- on asking him...

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Thank Alwyn R
Reviewed September 28, 2016 via mobile

I was up there in the evening menu speaks a lot but the menu doesn't I had ordered a chicken tondoori chicken when it arrived I could smell something awkward from it ..I tasted and it turned out to be rotten though they were kind enough to change it and redo it ...service is slow a bit ambience is good...

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Thank Sourav N
Nasik (Nashik), Maharashtra, India
Reviewed June 16, 2016

Stayed here for only a day, in April. Room was big and decent. Staff was polite and courteous. It is located very close to the Vasco market, and most essentials you will get easily. Breakfast was nothing fancy. Good hotel for a short or one day stay.

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Thank AdityaGogate
New Delhi, India
Reviewed June 15, 2016 via mobile

It's main advantage is its close proximity to the Vasco DA GAMA railway station. The hotel is located at a vantage point in Vasco. Can visit on a short trip. Rooms are OK as can be expected from a budget hotel. Walkable distance from the railway station.

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Thank Gaurishankar304551
Reviewed April 23, 2016 via mobile

What a disappointment it was when I decided to have my lunch at Pratiksha restaurant at Hotel Citadel. 1. The staff doesn't understand clear English instructions. 2. They served me an expired Heineken Beer. When I complained, the manager brought another bottle of the same expired beer. 3. 20 minutes after I ordered Noodles, the waiter came and told me...

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Thank AnkurPandey
Guwahati, India
Reviewed March 18, 2016

Well this hotel is just an average hotel with certain basic requirements. Rooms are manageable and food is satiable limited to certain local dishes. The hotel is cramped for space and the service is relatively slow. good for a day or two if you have no other option sans the slightly over priced rooms. the only plus point is its...

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Thank heerak999
Jalgaon, India
Reviewed December 11, 2015

I have stayed for a day in the hotel....nice one economical....and the best part is it is just in the center of the city, just walk-able distance from Railway station...near to airport...!!! Rooms are very big and clean....but sometimes when you opens up the window or balcony you will feel it is too noisy... What i like is the food...

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Thank vishaltotla
Goa, India
Reviewed February 27, 2015

Although the hotel is nice by its looks and ambience...but the service here is like in hell..we stayed here at the time of Diwali and we were not able to get proper Indian food as the chef for the Indian food was on leave for diwali, so we had to eat only seafood and chinese for two days which also...

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2Thank itzhim7
Kathmandu, Nepal
Reviewed February 15, 2015

I reserved the hotel online based on photos and star rating on Expedia to be near the airport for an early morning flight. It was advertised as deluxe aircon. On entering the room there was no pillows on the bed, no toilet paper, no hospitality corner and it took ages for them to be brought. Then there was no TV...

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3Thank Gloria J
Hyderabad, India
Reviewed January 14, 2015

Visited this place with my family for Christmas '14. The hotel has a lot of positives and a few areas of improvement. The location definitely tops the list of positives. It's a 2 minute, 200 meter walk from the Vasco-da-Gama railway station and a 15 minute, under 5 mile drive from the airport. There are several restaurants in near vicinity,...

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3Thank Randolph M
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Kitchenette
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Laundry Service

Additional Information about The Citadel Hotel

Address: Jose Vaz Road, Vasco da Gama 403802, India
Location: India > Goa > Vasco da Gama
Price Range: $29 - $105 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Citadel Hotel 3.5*
Number of rooms: 36
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Also Known As:
The Citadel Hotel Goa/Vasco Da Gama
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Questions & Answers

Here's what travelers have asked, with answers from The Citadel Hotel staff and other travelers.
3 questions
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Questions? Get answers from The Citadel Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“well the east facing rooms are spacious.”
 of 5 bubbles heerak999, Mar 18, 2016 | Read review
“Don't chose the front side rooms with balcony...its too noisy outside in day time...”
 of 5 bubbles vishaltotla, Dec 11, 2015 | Read review
“My tip is to not stay there”
 of 5 bubbles gloriaj586, Feb 15, 2015 | Read review
“Before ordering at the restaurant please get clarity from the staff on the wait time to get your order serviced. There may be a concurrent party happening at the banquet hall and all restaurant staff may be engaged. You could explore the several restaurant options around the hotel.”
 of 5 bubbles randolphm753, Jan 14, 2015 | Read review
“Ask for a room on the back to avoid tram misuse on the Main Street.”
 of 5 bubbles AtlStew, Jul 5, 2013 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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