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Hotel Terme Jezercica

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45 Reviews from our TripAdvisor Community

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Showing 39: English reviews
Level Contributor
8 reviews
3 of 5 stars Reviewed July 19, 2016

There is a several pools and even it is crowded it is still ok for small children to play. free pool tubes. food is OK, classic European meals . Child friendly with menu and high chairs. You can also do picnic with your supplies.

Helpful?
Thank Grgic I
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 2, 2016

This place is an nice place to come with family. But, unfortunately you will not get value for you money. The prices are just not realistic. They improved over the years, but still, it is obvious that staff is underpaid and they show it. Pools are clean, thermal water is great, big parking is free, hotel is (unfortunately) best in... More 

Helpful?
Thank chris n
Elvis P, General Manager at Hotel Terme Jezercica, responded to this review

Dear Chris, Thank you for this review and for being our dear guest. I don't agree with you and your observation, it's very subjective and I think that is not yours to comment is our staff under or overpaid. We are trying to do the best in giving conditions, we invest a lot, our staff is better paid than in... More 

Zagreb, Croatia
Level Contributor
70 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed May 27, 2016 via mobile

There is not much to say, we were not fascinated but also not displeased. I would say they miss a bit more signes to show the contents like the toilets, locker rooms, etc. The pools are nice and the themperature is not too high. You can also eat some fast food just by the pool pizza, sendwiches, chevap... There is... More 

Helpful?
Thank LadislavPetarda
Elvis P, General Manager at Hotel Terme Jezercica, responded to this review

Dear mr. Ladislav, Thank you very much for taking time to write this review. We are very pleased that you enjoyed our pools and hotel and we hope that you going to be our dear guest again. We will continue to improve our facilities and service so our future guests can have more then they expect. All the best to... More 

Level Contributor
64 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed May 21, 2016 via mobile

We have stayed in the hotel for 2 nights, and we have enjoyed it. Price-quality ratio is great. Rooms are nice (nothing fancy, but very clean), food was also nice (I would definitely recommend to increase breakfast options), and personel was very helpful and profesional. Since my last visit couple years ago, it was much invested in swimming pools, and... More 

Helpful?
Thank MaksimirDuda
Elvis P, General Manager at Hotel Terme Jezercica, responded to this review

Dear Duda, Thank you very much for being our dear guest and for noticing changes and all that we are doing to make you expirience better. As you probably noticed for breakfast we have also section with gluten free products and always something for vegetarians, our buffet table is full as it is and the choice is on 4* level,... More 

Richmond, Virginia
2 reviews
4 of 5 stars Reviewed May 13, 2016

Personnel is helpful, professional and kind. Buffet food was very good, fresh and plentiful. In the immediate proximity of Zagreb, if you want some peace and quiet and relaxing swim, it's a best value. I have been staying for three days, it rained most of the time Wi-Fi was OK first day, spotty the second and downright annoying the third....... More 

Helpful?
Thank Getapoint
Elvis P, General Manager at Hotel Terme Jezercica, responded to this review

Dear Getapoint, Thank you for being our dear guest and for taking time to write this review. Thank you also for being good ambassador of our hotel and pointing out proximity to Zagreb and our highlights. WiFi coverage is full and the system and all the access points are new and usually works flawless. We even don't have speed or... More 

1 review
4 of 5 stars Reviewed May 2, 2016

I was staying at this hotel for 2 nights, with family. Staff was very polite and we received everything what we wanted. Swimming pools were great and our two-year son was enyoing all the time. We had half board and during the day with some snack at the pool we were not hungry. I woud recommend this hotel for families... More 

Helpful?
Thank Matej U
Elvis P, General Manager at Hotel Terme Jezercica, responded to this review

Dear Matej, Thank you very much for being our dear guest and for taking time to write this review. We appreciate your comments, and are very pleased that you and your lovely family enjoyed our hotel and water parak. Hope that you going to be our dear guests again. All the best to you and to your family. Sincerely, Elvis... More 

Varazdin, Croatia
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed April 24, 2016

I was advised from TA community to post a review, since this counts as customer experience and gives information to potential clients. I booked a room on hotel official booking web page, got automatic confirmation both on web page and via email and then they called me that they are already fully booked and that I made reservation before they... More 

Helpful?
Thank s2l2
Elvis P, General Manager at Hotel Terme Jezercica, responded to this review

Dear sIs2, Thank you for taking time to write this review. We are sorry for the inconvenience but on both our satisfaction problem was solved. Do to limited capacities and often "sweet" problem with very big demand on the market, our sales department is keeping track of online booking but it takes few minutes from applying stop booking in system... More 

Level Contributor
43 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed March 31, 2016

You simply have to experience! Hotel with thermal water in the middle of hills and greenery, an oasis of peace. Only half an hour from Zagreb. The hotel has an excellent range of spa and wellness. Pool with aplivanje, and enough thermal pools and whirlpool. It also has an outdoor pool with heated water. In front of the hotel there... More 

Helpful?
Thank Teo N
Elvis P, General Manager at Hotel Terme Jezercica, responded to this review

Dear Teo, Thank you very much for your review, and for being our dear guest. We are glad that you had a great time at Terme Jezerčica, and what else to say than we will continue to try to do our best to meet all of our guests needs and wishes. Reviews like this and guests like you are great... More 

Pula, Croatia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed March 29, 2016

We stayed there for 2 night just before Easter. Food was very good, rooms also. I like that there is a free wi-fi in hotel and also in pools area. Rooms are not too small or too big, just in right size. There are several indoor pools, with colder and warmer water, depending what you like. My kids just loved... More 

Helpful?
Thank mladjoo
Elvis P, General Manager at Hotel Terme Jezercica, responded to this review

Dear Mladjoo, Thank you so much for such a nice review and for describing our facilities. We are very pleased that you and your family had a great time in our hote.. We will continue to strive to be the best we can, and try to improve our service even more. We hope that you going to be our dear... More 

Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 9, 2016 via mobile

It's OK hotel to stay for a few days. They have good pools for kids, warm water, lot of different saunas which are clean and nice. Rooms are clean and stuff are friendly. Food is good but could be better, maby prepared on some different way. It's OK to visit!

Helpful?
Thank Denis B
Elvis P, General Manager at Hotel Terme Jezercica, responded to this review

Dear Denis, Thank you very much for being our dear guest and for taking time ti write this review. We are glad that you liked our hotel and services, and especially the staff. We will continue to strive to be the best we can and meet all our guests needs. Hope you're going to be our dear guest again. Sincerely,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Laundry Service
  • Concierge
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Hotel Terme Jezercica is situated in the town of Donja Stubica in the heart of Hrvatsko zagorje region (Northern Croatia), right on the mineral spring of natural healing thermal water. Terme Jezecica is about 40 km far from the center of Zagreb and it is ideal place to escape from everyday rush and stress. ---------------------------------------------------------------- Hotel offer 47 rooms equipped with all facilities you need to make you feel comfortable and relaxed during your stay. All rooms have natural spring thermal water. Guests rooms are equipped with free WI-FI internet access, LCD TV with selection of national and international TV channels, working desk, bathroom with bath or shower, hair dryer, balcony, air-condition and sofa which can be used as additional bed. ----------------------------------------------------------------- Hotel Terme Jezercica Water's park has eight pools all with thermal spring water. Indoor Water Park with natural thermal spring water is open during the whole year and it offers five swimming pools for all ages and two large whirlpools. Outdoor Water Park is open during the summer, and guests can enjoy a large swimming pool, pool with three water slides and hydro-massage. ------------------------------------------------------------------ Thermal water has a spring temperature of 38°C and is considered to be healing due to sufficient quantity of ions, minerals and hydrogen sulphides. Its optimal temperature and chemical composition render possible to use the thermal healing and mineral water for medical purposes. From Mondays to Fridays, twice a day, there are for all visitors exercises in water under the guidance of a physiotherapist. ------------------------------------------------------------------ From the wide range of traditional eastern techniques, western techniques and body and face care programs each individual will find something for themselves. Surrender yourself to our experts and enjoy traditional Thai massages or choose something for yourself from Ayurveda treatments. New and special offer is Terme Jezercica massage based on hand made herbal tampons. We offer you natural homemade body peelings based on salt or brown sugar. In all treatments only the best oil products are used and all treatments are done by physiotherapists. ----------------------------------------------------------------- New and modern SPA center has two zones for relaxation to enjoy hot beverages. In addition to classical Turkish and Finnish saunas visitors can enjoy aroma steam sauna with chromo therapy, infrared salt sauna, outside whirlpool with thermal spring water and sun terrace and cool outdoor pool for cooling phase. ... more   less 

Additional Information about Hotel Terme Jezercica

Address: Toplichka Cesta 80, Donja Stubica 49240, Croatia
Location: Croatia > Central Croatia > Krapina-Zagorje County > Donja Stubica
Price Range: $81 - $126 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Terme Jezercica 3*
Number of rooms: 47
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