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Hostal & Suites Pata de Perro

Calle 22 # 63, Bacalar 77930 Mexico
Traveler (82)
Room & Suite (11)
Dining (1)

About

Location
Cleanliness
Service
Value
Hostel & Suites Pata de Perro is in a colonial building in the center of Bacalar, in front of the Zocalo and the Central Park, near the Fuerte de Bacalar and one block from the Lagoon of Seven Colours. Pata de Perro has rooms to suit any preference: private rooms and apartments. Please follow our suggestions and discover all beauties of Bacalar Lagoon and town through our tours and activities. Hostal & Suites Pata de Perro offers you the best rates for your relax on Bacalar's main square. Enjoy your staying on the shores of Seven Colours Lagoon
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Property amenities
Street parking
Free High Speed Internet (WiFi)
Free internet
Bicycle rental
Massage
Baggage storage
Mosquito net
Private check-in / check-out
Wifi
Public wifi
Internet
Shared kitchen
Shared lounge / TV area
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Room features
Non-smoking rooms
Family rooms
Air conditioning
Housekeeping
Kitchenette
Good to know
HOTEL STYLE
Centrally Located
Languages Spoken
English, Spanish, Italian
187Reviews6Q+A10Room tips
Traveler rating
  • 126
  • 41
  • 11
  • 5
  • 4
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Popular mentions
We thoroughly enjoyed our stay here. The location is so central and the room we stayed at was very pleasant. Great value for money and a great base to explore the lagoon! Very friendly receptionist and staff too.
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We were dubious because of the name and it being a hostal, but we got a villa which was spacious and clean, had a large fridge and full kitchen. The bathroom was very nice, not great water pressure though. It’s location is unbeatable, though not on the water, it’s a short walk to various docks. The reception staff was above and beyond accommodating and friendly. They helped us print boarding passes, schedule a sailboat tour, find kayaks and call taxis. The air conditioning worked fine, and the suite called “delfines” had a nice flow of air through it in the evenings. Plus the terrace and restaurant and nice and have pleasant service and delicious food. This establishment definitely added to our trip and I would seriously consider booking here again with my whole family.
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I booked 7 nights here through booking.com The cost was shown as 379€. I immediately started to get emails from them demanding 50% deposit via Paypal. I voiced my concerns with them about this and after much correspondence, agreed to pay 100€ deposit and the rest on arrival. I then get a request for a payment of almost 240€ through paypal from them! They said they would only accept 50% up front... I asked how they'd managed to add 100€ to the bill and they said it was 19% of the original fee on top... which still doesn't add up... They also said they were going to charge me a further 5.5% for the pleasure of paying by Paypal... This is the only payments they will take! Unbelievable! So the booking fee went from 379€ to almost 500€ in the space of a couple of emails. At this point I told them to cancel the booking... I hate dishonesty and would be constantly worried about how else they might rip me off if I'd stayed there.
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Room smelled too the point I woke up twice from the smell on the middle of the night. No pressure in the shower. Water was hot then cold then hot again then cold again. Charged me 16$ over my reservation quote. Would not take credit cards probably so you can't request a refund. And finally for what we paid it was a terrible value. This was Cheap hotel room with the price of a boutique hotel room. Avoid this place.
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Huge suite with kitchen, bathroom, balcony and two bedrooms. Clean, neat and tidy. Full air conditioning as well as fans. Helpful staff that know the area and provide maps and guidance if required. Attached to a lovely cafe that serves breakfast, lunch and dinner as well as lovely home made cakes and drinks. A bit noisey early morning / early evening as the kitchen workspaces faced my room, but other than that, a lovely stay.
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PRICE RANGE
$40 - $83 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaQuintana RooBacalar
NUMBER OF ROOMS
9
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