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Hotel Laguna Bacalar

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Hotel Laguna Bacalar
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298 Reviews from our TripAdvisor Community

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Showing 103: English reviews
Atchison, Kansas
Level Contributor
56 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed May 31, 2016

We have stayed in this old hotel many times over the years. It used to be incredibly charming but was run down and had a staff that winced when they saw Americans coming. It's changed. The front desk, bartender and waiters are delightful. The rooms are clean enough and have electrical outlets. The showers are hot and the food isn't... More 

Helpful?
Thank Juanita44
Cancun, Mexico
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 13, 2016

From one week april 15 to next stay, april 30, prices increase from 1300 to 1700 pesos for a double room, front desk has the worst attitude ever. use to stay here, not any more, overprice with no changes in years, profit with no service at all

Helpful?
Thank rfckun

Travelers are raving about these Bacalar hotels

Cancun, Mexico
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed April 20, 2016

I didn't expect to come to Bacalar, but I wanted to see the "Cenote Azul"... then... we got on this side road, and we saw this incredibly beautiful lake... I thought it was the ocean, because the turquoise waters looked like those of CanCun... but it turned out to be a very large "cenote", so large it is a lake,... More 

Helpful?
1 Thank etoussier
Playa del Carmen, Mexico
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed April 19, 2016

the hotel is old but is nice, the first night i was sad because they gave me a hidden room in the back, it was so hot and also you didn't have a view of the lagoon, but next day I asked to please give me a better room and they did on second floor 205! it was better, although... More 

Helpful?
Thank misspaloma
Saint Paul
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed April 10, 2016

Many of the reviews say "lovely view, horrible hotel." Spot on. It's a lovely location and it's a cool place in a retro-kind of way. But, and this is a big but, the hotel itself hasn't been updated, and it seemed, in some places, cleaned, for many years. While our deck had a lovely view, the wrought iron table and... More 

Helpful?
Thank PJP651
Merida, Mexico
Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed March 28, 2016

We booked last minute a trip to Bacalar and booke dthis hotel because of the view. We knew ahead of time that the hotel was not brand new. If you are ok with a "hostel" type of hotel for a day or two then you will be fine by booknig this hotel only to sleep in. Food: not worth it.... More 

Helpful?
Thank Liliana L
1 review
5 of 5 stars Reviewed March 2, 2016 via mobile

Cute little hotel overlooking lake Bacalar. Good was fine, looks like a hotel from a Lucy and Desi movie! Super charming, very friendly staff! We did not ac in our room, breezy air movement, lovely sleeping temp....... The pool is in the courtyard next to a charming chapel

Helpful?
Thank Todd S
Vienna, Austria
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed February 7, 2016

The biggest plus of this hotel is definitely the establishment itself. It is a very neatly decorated place, actually quite big, with direct access to the lake. Once you see it from the lake ( f.e. when you take one of the Kajaks that you can use for 50 Q per hour, or by doing a Boat tour ) you... More 

Helpful?
Thank amirkarim2016
Mexico City, Mexico
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed February 6, 2016 via mobile

The only favorable thing of this place is that it is clean. Everything is old and has no maintenance. We payed for two nights and left the hotel after the first one. It was preferable losing our money than spending another night there. In one word, it is just depressing. We found a much better hotel for less money, it... More 

Helpful?
1 Thank Estela A
Winnipeg, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed February 3, 2016

6 of us stayed here for 2 nights. The view is stunning and the water amazing. We took a pontoon ride which was awesome and we swam off the pontoon. Our captain Christisn was great, The rooms are very basic and in desperate need of an upgrade. Balcony views are wonderfu however I would not recommend them with small children... More 

Helpful?
1 Thank Cheryl3768
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Room Service
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Family Rooms
Services
  • Free Parking
  • Room Service
  • Concierge

Additional Information about Hotel Laguna Bacalar

Address: Avenida Costero # 479 | 35 Km N of Chetumal just off Rt. 307, Bacalar 77930, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Bacalar
Price Range: $64 - $113 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Laguna Bacalar 3*
Number of rooms: 33
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