I have to be honest and say I was NOT expecting an apartment-type room. That was a little disappoining at first, realizing that there was no restaurant on site and all our meals had to be outside (there was no way we were going to cook, to be honest). Having said that, turns out it was not bad at all! There are a lot of places nearby where you can eat, from nice upscale kinda food to super cheap street stalls. The hotel is super well located, the rooms are huge and super comfortable with great views of the lagoon. But I think the best part of all was, by far, the staff! They went far and beyond to help us in everything we needed, even weeks before our arrival. I have no words to say how thankful we were for everything they did, always ready to help us, to guide us and to solve our issues. Always with a smile and always available. The hotel itself was clean and well maintained. And I would absolutely stay here again!! Recommend it 100%!…
Had the best night sleep. Spacious rooms. Lovely smelling toiletries, great shower. The pool is refreshing and looks out over the lake. Excellent WiFi. Staff were very friendly and helpful. Great location especially close to LA Pina restaurant where we had a scrumptious LA Pina pizza and chicken tacos with a banana smoothy. A great experience all round. Great off the street car parking. Would definitely recommend this accommodation.
We did not expect that we booked an apartment, with an own kitchen. If you ask at the reception, a staff member will open the gate to Avenida 1, from where you can easily reach the laguna or restaurants. Staff was very polite and helpful.
I had read several of the previous reviews and was very skeptical because some said it was run-down, dated etc. My french husband and I ended up here because many things in town were full. I don’t know if we got a renovated room or what but our experience was great. The receptionist was sweet and courteous. Our room #306 was very large, beautiful, amazing view, nice full kitchen and large sitting area. The bedroom was clean and new. The 2 air conditioners worked very well. The pool was clean and had a great view and as you can see in the photo, our balcony was picture perfect. Make sure to visit the Fort San Felipe museum. We thought it would be a tourist trap but the information is actually really well presented and you can really learn a lot about the history of the Mayan Indians, the Spaniard conquistadors, the pirates and this amazing place. We ate at the restaurant 2nd floor on the north side of the plaza and the service was the fastest we have had in Mexico. The margaritas, food and price were great too. The lagoon of Bacalar was perfect temperature even if it was super windy. Many told us that the Bacalar boat tour is a great experience, but the wind was so strong and we decided that we will have to come back for that. Make sure to swim, the Water is wonderful. …
A good-looking establishment close to town with lovely views across to the laguna. Rooms well-kept, clean and functional although starting to show some ageing. Staff pleasant enough, breakfast was mediocre. The drama?.... At 05.00 a.m. we were woken by an intruder. They had opened the glass sliding window beside our bed and were in the process of climbing into our room. I scared them off and reported the incident to reception. They didn't seem to care, so we left, shaken, but not stirred.
Stayed here last weekend with my wife & two kids. Large two bedroom unit each with private rooms. Rooms outdated with spartan furnishings, but clean. Small clean and inviting pool. Fully furnished kitchen, again mostly outdated. I paid $3,200 pesos which is a bit pricey for the area. Very nice accommodating staff, with Juan particularly very attentive to our needs. Breakfast was included in the rate. A good coat of paint would improve the room a great deal. Would stay again as not a lot of options in Bacalar.
A very good location, excellent price, I only have two issues, first could be perfect if they have the restaurant bar open all day long and my room has a wonderful view to the laguna but you can't see the landscape because there is a huge closet blocking the sight.
After running in to a road block courtesy of an adjacent town to Bacalar, we had little choice but to stay at Villas Bacalar. The suite was huge with an impressive view of the lake, however resembled something from the 70's. The accommodation provides no restaurant although the suite provides a kitchen if wanting to cook. The wifi in the rooms was mostly non existent as we monitored the road block situation online.
Nice place to stay, good price , the rooms are BIG and comfortables, the AC. A little noisy but works good. Thel pool is small but comfortable with a nice view. Good parking area, BACALAR VILLAS does not have restaurant, but not necessary you can eat at the downtown.
We spend 4 nights in a 1 bedroom condo. The condo is very spacious and the view on the lagoon is spectacular but the condos are very outdated. Old furniture, nothing you can sit on is comfortable, the A/C wasn't working 3 out of 4 nights, the fan was not working and you can't even open the windows because they don't have any mosquito nets in front of the windows. Very old TV from the last millennium and we only had some plates and cups and had to ask for some forks and knives to eat breakfast. The pool is very murky and the entire building needs a paint job. So 125.- US per night is definitely too much. Never again