Had the best night sleep. Spacious rooms. Lovely smelling toiletries, great shower. The pool is refreshing and looks out over the lake. Excellent WiFi. Staff were very friendly and helpful. Great location especially close to LA Pina restaurant where we had a scrumptious LA Pina pizza and chicken tacos with a banana smoothy. A great experience all round. Great off the street car parking. Would definitely recommend this accommodation.
We did not expect that we booked an apartment, with an own kitchen. If you ask at the reception, a staff member will open the gate to Avenida 1, from where you can easily reach the laguna or restaurants. Staff was very polite and helpful.
I had read several of the previous reviews and was very skeptical because some said it was run-down, dated etc. My french husband and I ended up here because many things in town were full. I don’t know if we got a renovated room or what but our experience was great. The receptionist was sweet and courteous. Our room #306 was very large, beautiful, amazing view, nice full kitchen and large sitting area. The bedroom was clean and new. The 2 air conditioners worked very well. The pool was clean and had a great view and as you can see in the photo, our balcony was picture perfect. Make sure to visit the Fort San Felipe museum. We thought it would be a tourist trap but the information is actually really well presented and you can really learn a lot about the history of the Mayan Indians, the Spaniard conquistadors, the pirates and this amazing place. We ate at the restaurant 2nd floor on the north side of the plaza and the service was the fastest we have had in Mexico. The margaritas, food and price were great too. The lagoon of Bacalar was perfect temperature even if it was super windy. Many told us that the Bacalar boat tour is a great experience, but the wind was so strong and we decided that we will have to come back for that. Make sure to swim, the Water is wonderful. …
A good-looking establishment close to town with lovely views across to the laguna. Rooms well-kept, clean and functional although starting to show some ageing. Staff pleasant enough, breakfast was mediocre. The drama?.... At 05.00 a.m. we were woken by an intruder. They had opened the glass sliding window beside our bed and were in the process of climbing into our room. I scared them off and reported the incident to reception. They didn't seem to care, so we left, shaken, but not stirred.
Stayed here last weekend with my wife & two kids. Large two bedroom unit each with private rooms. Rooms outdated with spartan furnishings, but clean. Small clean and inviting pool. Fully furnished kitchen, again mostly outdated. I paid $3,200 pesos which is a bit pricey for the area. Very nice accommodating staff, with Juan particularly very attentive to our needs. Breakfast was included in the rate. A good coat of paint would improve the room a great deal. Would stay again as not a lot of options in Bacalar.