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Hotel Castel Jeanson

Traveler (53)
Room & Suite (19)
Pool & Beach (8)

About

Location
Cleanliness
Service
Value
Opened since 2004, the hotel Castel Jeanson welcomes you in an old house, which belonged to regional famous families. You can have peaceful times in the drawing room and lounge, with stained glasses light, and taste a glass of champagne.The private park of Vicomte de bona Dona is ideally located for a quiet walk.A previous pressingroom of 70 m2 is ideally located for a successful organisation of events , seminars or conferences
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Property amenities
Pool
Free parking
Free High Speed Internet (WiFi)
Bar/Lounge
Banquet Room
Business Center with Internet Access
Conference Facilities
Heated pool
Indoor pool
Meeting rooms
Multilingual Staff
Non-smoking hotel
Public Wifi
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
140Reviews
1Q+A
14Room tips
Traveler rating
  • 65
  • 57
  • 13
  • 5
  • 0
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Popular mentions
We visited recently to tour some champagne houses locally, only 3 kilometres from Epenay, but found enough in Ay itself including one owned by Hotel owners. Rooms spacious and well equipped, also has aircon which is always a bonus. Breakfast buffet well stocked, but no cooked
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We visited the hotel with our 4 month old babe, and the fact that the room was so big was so nice and made us feel very comfortable. We were welcomed at the hotel and the owners were very very friendly. The town was completely dead since this is time of year where everything is
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We stayed here for two nights in the incredibly hot weather of the week of 6th August. The Castel is delightful and has some beautiful architecture and windows. It is set at the high ground end of AY, a pleasant little village close to Epernay. The rooms are comfortable, well
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Response from Castel J, Responsable réception at Hotel Castel Jeanson
Responded Sep 3, 2018
Sir, You have already left us your opinion on another search engine. We have already taken note of it. In consequence we leave you the same message as the first time. "We thank you for leaving us your opinion We are sorry that your stay did not meet your expectations. Regarding the restaurants, there is no restaurant open in August unfortunately on Ay. As a result we directed you to Epernay" without Tripadvisor "where you found satisfaction. We regret that your stay was tainted by some personal inconvenience of which we are not at the origin."
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Very nice hotel with nice rooms with airco and a swimming pool. Unfortunately when we visited Ay, all restaurants were closed during holiday season. We had to go to Epernay 3 kilometers from here. Distance isn't too bad but we had trouble finding a nice place, actually we didn't
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Response from Castel J, Responsable réception at Hotel Castel Jeanson
Responded Aug 13, 2018
Dear Customer We thank you for leaving us your opinion. We are sorry your stay was tainted by the lack of restaurants on Ay. Unfortunately we can not manage the closures of restaurants on Ay, that's why we propose a solution to our customers to be pleasant, to be able to restore on the spot by bringing their provisions. We thank you for your understanding of this fact which does not fall in the hotel Castel Jeanson.
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A hotel of good standard in the champagne area is of course not cheap, and this wasn’t. As I said, high standard but still a bit overpriced. Good service and as we arrived late, we were fortunate to get help booking a table at a restaurant.
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Response from Castel J, Responsable réception at Hotel Castel Jeanson
Responded Aug 4, 2018
Dear Customer, We thank you for taking the time to leave us your opinion. Our prices reflect the profile of the champagne market for a 3-star hotel which you could appreciate all the services at your disposal / free garage and swimming pool, breakfast buffet, lift, air conditioning in the rooms, and many other services .... cordially
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PRICE RANGE
$133 - $253 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
castel jeanson Épernaycastel jeanson hotel Épernay
LOCATION
FranceGrand EstMarneAy-ChampagneAy
NUMBER OF ROOMS
17
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