We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Bukit Gambang Resort City

Hotels.com$33*
View Deal
06/11/2017 06/12/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Bukit Gambang Resort City
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

332 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 321: English reviews
Start your review of Bukit Gambang Resort City
 Click to rate
Reviewed 4 weeks ago via mobile

Stayed for only 1 night on 30th Apr 2017 in Studio Deluxe room 3911. Room was very spacious, clean & comfortable facing the road entrance to the resort. Deposit of 50rm is required. Iron & board is in the wardrobe. No hairdyer was found. Probably upon request? Shower was working fine. Check-in time is at 3pm but we arrived abt...

 Report
Helpful?
Thank SingaporeYoungCouple
Management response:

We thank you for reviewing Bukit Gambang Resort City on Tripadvisor.com We wish to thank you for choosing Bukit Gambang Resort City (BGRC) as your preferred holiday destination and we are certainly delighted to note that our services and facilities at Arabian Bay Resort where you had stayed met your expectations in every way. We seek an apology on some...

Kuala Lumpur, Malaysia
Reviewed 4 weeks ago

We came last week to stay in Gambang. Our hotel was Caribean bay. The hotel is old and the room stuffy. But people overall nice. Mind you they are students working here. Next time we stay in the Arabian bay as it looks much better. Wheel chair acces is ok. The water park was a disaster. Smelly water, people swimming...

 Report
Helpful?
Thank HabdulNassir
Management response:

We thank you for reviewing Bukit Gambang Resort City on Tripadvisor.com We wish to thank you for choosing our resort city as your preferred holiday destination and we are certainly delighted to note that our services and facilities at both the hotel and the theme parks met your expectations in every way. However we would like to apologize on some...

Kuala Pilah District, Malaysia
Reviewed April 23, 2017

Bukit Gambang Resort City... Best trip for family, of course... better spend 3 days 2 nights here to visit safari and waterpark.. you can go day and night safari.. looking for tame and wild animals.. bonding time with family

 Report
Helpful?
1Thank nurulaini25
Management response:

Thank you for reviewing Bukit Gambang Resort City on Tripadvisor.com. We wish to thank you for choosing our resort city as your preferred holiday destination and we are certainly delighted to note that our services and facilities at both the hotel and the theme parks have exceeded your expectations in every way. We look forward to see you again in...

Reviewed April 3, 2017

Our 2nd trip here, this time around we chose to stay in Arabian Bay. Fast check-in, room was clean & tidy with basic amenities, friendly staff, good food served during buffet breakfast & dinner. 2 nights of stay was filled with fun & excitement, especially the kids. We enjoyed the safari trip & definitely the water park. We love the...

 Report
Helpful?
Thank Sabrina O
Ian C, General Manager at Bukit Gambang Resort City, responded to this review

Thank you for reviewing Bukit Gambang Resort City on Tripadvisor.com. We wish to thank you for choosing our resort city as your preferred holiday destination again and we are certainly delighted to note that our services and facilities at both the hotel and the theme parks have exceeded your expectations in every way. We look forward to be of service...

Kuala Lumpur
Reviewed March 23, 2017 via mobile

We decided to come because we have guests from Jordan with 2 kids aged 3 & 4 years old..These kids want to visit Zoo Negara to se the elephants & panda.Due to their father's busy schedule, we finally decided to have a go in this resort..We arrived at 4.15pm & straight away checked in at the Arabian Bay Resort.Given the...

 Report
Helpful?
Thank Ina M
Ian C, General Manager at Bukit Gambang Resort City, responded to this review

Thank you for reviewing Bukit Gambang Resort City on Tripadvisor.com. We are grateful for your constructive comments as this allows us to continuously improve our services and facilities. Rest be assured your observations have been shared with the departmental managers to prevent recurrence and we sincerely hope the shortcomings on our part did not mar your holiday experience. We are...

Kuala Lumpur, Malaysia
Reviewed March 20, 2017 via mobile

I would like to recommend this place for family retreat or place to stay during school holiday. Located 35 minutes from Kuantan town, 2 hours and 30 minutes from Kuala Lumpur. Exit to Gambang (East Coast Highway) The best to stay 3 days 2 nights because you need to spend a day in few places around the resort. This resort...

 Report
Helpful?
Thank Telaris Explorer
Ian C, General Manager at Bukit Gambang Resort City, responded to this review

Thank you for reviewing Bukit Gambang Resort City on Tripadvisor.com. We are certainly delighted to hear that you and your family have had a great time at our resort city recently and we wish to thank you for sharing your positive experience and recommendations with other travelers. We look forward to be of service to you and your family again...

Doha, Qatar
Reviewed March 18, 2017 via mobile

Stayed 2 nights at Arabian Bay Resort, Block 1, 2 bedrooms unit. Unit was basic, but acceptable. Some issue with the bedsheets (which the staff did a very good service recovery - I was very impressed). Air-conditioning of the rooms well serviced, sufficiently cold. Water heaters (instant type) and pressure ok. One of the room's bathroom was on the smaller...

 Report
Helpful?
Thank jasontehbe
Ian C, General Manager at Bukit Gambang Resort City, responded to this review

Thank you for reviewing Bukit Gambang Resort City on Tripadvisor.com and for staying at the Arabian Bay Resort last weekend. We sincerely appreciated your timely feedback as this allows our Management to take immediate service recovery. We look forward to your next visit to Bukit Gambang Resort City and for personalized booking assistance, please feel free to get in touch...

Reviewed February 21, 2017

My friend and I found this place memorable and amazingly beautiful. we spent a lot of good time together at both resort and water park. Comfortable room, variety of delicious food and beautiful scenery! Provided classes that we have been using for our courses there was comfortable and well organised. Thank your for the great services...

 Report
Helpful?
1Thank Biyy B
Ian C, General Manager at Bukit Gambang Resort City, responded to this review

Thank you for reviewing Bukit Gambang Resort City on Tripadvisor.com. We are certainly delighted to hear that our facilities and services have exceeded your expectation. We look forward to be of service again in the near future. Thanks and best regards Ian Chin Resort Director Bukit Gambang Resort City

Petaling Jaya, Malaysia
Reviewed February 21, 2017

comfy & clean room + fresh air & naturally environment + safari + water park + nice food + friendly staff = Bukit Gambang Resort City I have a lot of good & fun memories at this Resort with a bunch of friends... surely will go back again.

 Report
Helpful?
Thank huia071006
Ian C, General Manager at Bukit Gambang Resort City, responded to this review

Thank you for reviewing Bukit Gambang Resort City on Tripadvisor.com. We are certainly delighted to hear that our facilities and services have exceeded your expectation and that you will return for a visit. We look forward to be of service again to you and your friends in the near future. Thanks and best regards Ian Chin Resort Director Bukit Gambang...

Reviewed February 21, 2017

I went with my families for 2nites stay at the arabian resort. The rooms are clean, breakfast are good and the staffs(cafe) is so friendly. The view from my room is facing the place where they have flying fox. I did not play the flying fox due to the height. hehe. but it is a nice view to see a...

 Report
Helpful?
Thank zulzoul m
Ian C, General Manager at Bukit Gambang Resort City, responded to this review

Thank you for reviewing Bukit Gambang Resort City on Tripadvisor.com. We are certainly delighted to hear that you and your family have had great fun in both our theme parks. We look forward to be of service again to you and your family in the near future. Thanks and best regards Ian Chin Resort Director Bukit Gambang Resort City

Questions? Get answers from hotel staff and past guests. Ask a question

412 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (307)
Viewed
Pool/Beach Area (45)
Viewed
Bathroom (11)
Viewed
View from Room (14)
Viewed
Hotel & Grounds (45)
Viewed
Room/Suite (47)
Viewed
Dining (25)
Viewed
Family/Play Areas (15)
Viewed
Business Center/Function Rooms (3)
Viewed
Other (102)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (105)
Viewed
Hotel & Grounds (5)
Viewed
Room/Suite (18)
Viewed
Bathroom (3)
Viewed
Dining (5)
Viewed
Pool/Beach Area (3)
Viewed
Business Center/Function Rooms (1)
Viewed
Other (70)
06/11/2017 06/12/2017
Hotels you might also like...
Also consider these accommodations in or near Gambang
4.8 mi away
Mangala Resort & Spa
Mangala Resort & Spa
#1 of 2 in Gambang
93 reviews
0.1 mi away
Arabian Bay Resort
Arabian Bay Resort
#28 of 43 in Kuantan
15 reviews
26.1 mi away
Swiss-Garden Beach Resort Kuantan
Show Prices
Show Prices
Show Prices
20.7 mi away
The Zenith Hotel, Kuantan
21.3 mi away
Vistana Kuantan City Centre
2.1 mi away
Cempaka Beach Resort
Cempaka Beach Resort
#18 of 43 in Kuantan
4 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Breakfast included
  • Free Internet
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
  • Smoking rooms available
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free Internet
Services
  • Free Parking
  • Shuttle Bus Service
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Meeting Rooms
  • Business Center with Internet Access
  • Airport Transportation
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Bukit Gambang Resort City (BGRC) is a premier integrated destination resort city with Multiple Attractions in One Location. Nestled within a natural environment sprawling across 727 acres of secondaru jungle, BGRC is strategically located 218km from Kuala Lumpur and 35km before Kuantan, Pahang. BGRC is easily accessible via the East Coast Exressway, and also by flight from Penang, Kuala Lumpur and Singapore to Kuantan Airport, a mere 27km to the resort. Accommodation at BGRC features two all-suites themed resorts; Arabian Bay Resort (546 Suites) and Caribbean Bay Resort (578 Suites) offer combined total of 1,866 rooms providing sufficient rooms to host leisure and business outings. BGRC M.I.C.E is about creating new experiences with unique venues. Our key features include : - Certified Largest Pillarless Ballroom in Malaysia seating up to 3,100 people for banquets (round table) - 210,000 sq.Ft. Dedicated M.I.C.E Centre - Over 30 choices of venues of meetings and events. Team Building at Active Academy Active Academy is the corporate teambuilding and outdoor recreation department of BGRC. It is approved training provider under the Ministry of Human Resources (Malaysia). The training fees and relevant cost are claimable under PSMB schemes. The teambuilding modules offer experiential activity based learning in teamwork to achieve organisational goals. Bukit Gambang Water Park Bukit Gambang Water Park is the award - winning Best Water Park in Malaysia. Set in a natural and conductive environment our tropical aqua wonderland spreads across 45.8 Acres of secondary jungle. Our key features include: - Longest Six Lanes Racer Slide with Digital Timer - Longest Family Raft Ride - Only Wave Pool in Malaysia with Eight Wave Patterns - Totally Cashless Transaction System for convenience - Suitable venue for private gatherings and banquets Safari Park Bukit Gambang Safari Park (BGSP) is the Largest Park in Malaysia. It aims to bring you countless exciting encounters, up-close and personal with exotic animals from around the world. There are over 300 animal species, many of them being first of its kind in Malaysia. Sprawling across 138 acres secondary jungle offering both the walking and drive through experience, BGSP ensures an inspiring outing for all your delegates. ... more   less 

Additional Information about Bukit Gambang Resort City

Address: Jalan Gambang, Gambang 26300, Malaysia
Location: Malaysia > Pahang > Kuantan District > Gambang
Price Range: $38 - $70 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bukit Gambang Resort City 3*
Number of rooms: 1124
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, Orbitz, Ctrip TA and HotelQuickly so you can book your Bukit Gambang Resort City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Bukit Gambang Resort City Hotel Kuantan
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Bukit Gambang Resort City staff and other travelers.
12 questions
Ask a question

See all questions (12)

Questions? Get answers from Bukit Gambang Resort City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“They have plenty to choose. No worries tho. ;P”
, Feb 21, 2017 | Read review
“Value for Money”
279ravindrank, Feb 21, 2017 | Read review
“Arabian Bay Resort the best choice”
, Feb 21, 2017 | Read review
“Block S1 better as facing to main road of the resort”
mzmfadzli, Feb 17, 2017 | Read review
“Room budget, but price mid-range”
Lawrence9999, Jan 28, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Hotels.com
$33* /night
View Deal
Booking.com$34
Expedia.com$33
Hotwire.com$33
View all 8 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates