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Bukit Gambang Resort City

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About
Location
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Bukit Gambang Resort City (BGRC) is a premier integrated destination resort city with Multiple Attractions in One Location. Nestled within a natural environment sprawling across 727 acres of secondaru jungle, BGRC is strategically located 218km from Kuala Lumpur and 35km before Kuantan, Pahang. BGRC is easily accessible via the East Coast Exressway, and also by flight from Penang, Kuala Lumpur and Singapore to Kuantan Airport, a mere 27km to the resort. Accommodation at BGRC features two all-suites themed resorts; Arabian Bay Resort (546 Suites) and Caribbean Bay Resort (578 Suites) offer combined total of 1,866 rooms providing sufficient rooms to host leisure and business outings. BGRC M.I.C.E is about creating new experiences with unique venues. Our key features include : - Certified Largest Pillarless Ballroom in Malaysia seating up to 3,100 people for banquets (round table) - 210,000 sq.Ft. Dedicated M.I.C.E Centre - Over 30 choices of venues of meetings and events. Team Building at Active Academy Active Academy is the corporate teambuilding and outdoor recreation department of BGRC. It is approved training provider under the Ministry of Human Resources (Malaysia). The training fees and relevant cost are claimable under PSMB schemes. The teambuilding modules offer experiential activity based learning in teamwork to achieve organisational goals. Bukit Gambang Water Park Bukit Gambang Water Park is the award - winning Best Water Park in Malaysia. Set in a natural and conductive environment our tropical aqua wonderland spreads across 45.8 Acres of secondary jungle. Our key features include: - Longest Six Lanes Racer Slide with Digital Timer - Longest Family Raft Ride - Only Wave Pool in Malaysia with Eight Wave Patterns - Totally Cashless Transaction System for convenience - Suitable venue for private gatherings and banquets Safari Park Bukit Gambang Safari Park (BGSP) is the Largest Park in Malaysia. It aims to bring you countless exciting encounters, up-close and personal with exotic animals from around the world. There are over 300 animal species, many of them being first of its kind in Malaysia. Sprawling across 138 acres secondary jungle offering both the walking and drive through experience, BGSP ensures an inspiring outing for all your delegates.
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Property amenities
Pool
Restaurant
Free Parking
Shuttle Bus Service
Public Wifi
Fitness Center with Gym / Workout Room
Concierge
Children Activities (Kid / Family Friendly)
Room Service
Wheelchair access
Bar/Lounge
Breakfast included
Meeting Rooms
Business Center with Internet Access
Banquet Room
Conference Facilities
Indoor pool
Outdoor pool
Breakfast Available
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Room features
Air Conditioning
Family Rooms
Suites
Non-Smoking Rooms
Smoking rooms available
Good to know
HOTEL STYLE
Park View
HOTEL CLASS
Hotel links
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Offers & Announcements:Arabian 3D2N Family Suite
Location
Full view
Getting there
Kuantan Airport12 mi
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Reviews (380)
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365 results
Traveler rating
56
73
133
54
49
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LanguageEnglish
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56
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133
54
49
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1 - 5 of 365 reviews
Reviewed 2 weeks ago via mobile

Is a complete waste of time to have your holiday here, everything is old and outdated. The internal Tram is without air-conditioning, water park is dirty/run down, safari park OMG worse than Zoo Negara and Arabian Resort is like low cost apartment. Food is terrible,...More

Date of stay: November 2018
Thank FurdausA
Reviewed 4 weeks ago via mobile

3 of us were there on a 3D2N holiday and we stayed at Arabian Bay Resort. We arrived early noon and had our ala carte lunch at the resort coffee hse. I ordered their nasi goreng kampung, my sis had western burger meal, while our...More

Date of stay: November 2018
1  Thank llmaelynn
Reviewed November 6, 2018 via mobile

Cleaniness is main issue there. The rooms are old but bedsheet with stain. Requested housekeeping but too packed and seems to be understaff. Safari etc are good for kids. The only weakness is to improve the housekeeping team.

Date of stay: September 2018
Thank Celine L
Response from Faridah_BGRC, Assistant Revenue Manager at Bukit Gambang Resort CityResponded 3 weeks ago

Dear Ms Celine, Thanks for your review on Tripadvisor. All of your feedback will be forwarded to the management for further improvements in the future. We glad to hear that you enjoy our Safari Park. Please come again and have a nice day!

Reviewed October 31, 2018

I stayed here for 2 nights. For those who planned to only stay in bukit gambang, this hotel is okay for you. its quite far from Kuantan, hard to find convenient shop where you need to stroll around the city. At night, hotel bit noisy...More

Date of stay: December 2017
Thank Intan Madiha R
Response from Faridah_BGRC, Assistant Revenue Manager at Bukit Gambang Resort CityResponded 3 weeks ago

Dear Ms Intan Madiha, Thank you for staying at Bukit Gambang Resort City. All of your feedback will be forwarded to the management for further improvements in the future.

Reviewed October 29, 2018 via mobile

Went there recently for 2 nights and found that is not as bad as those previous reviews. We had a great time at the water park and especially the safari park ATV ride into the wild savannah. We was told that is a new team...More

Date of stay: October 2018
Thank TrailBlazer827359
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Questions & Answers
Ask a question
kautham036
May 11, 2018|
AnswerShow all 3 answers
Response from Faridah_BGRC | Property representative |
Hi thank you, takes about 30 minutes to Kuantan town...nearby Gambang small town have a shops and eatery outlets for info. TQ
0
Votes
Chie How L
October 13, 2017|
AnswerShow all 2 answers
Response from Faridah_BGRC | Property representative |
Hi not sure where in Agoda stated that, but there is no whirlpool bathtub. Any how we will verify with Agoda if such statement then need to be removed, thank you.
0
Votes
Wei Chai S
August 10, 2017|
AnswerShow all 2 answers
Response from Faridah_BGRC | Property representative |
Hi, there are plenty of local restaurants across the resort ie 7-8 restaurants, and there are also Chinese, Indian and Malay restaurants in Gambang town which is 10 minutes away from resort.
1
Vote
Room Tips
"Just stay elsewhere"
travellerjjy
Aug 13, 2018
Read review
"The Caribean Suite is very run down and badly maintained"
sharleena79
Mar 19, 2018
Read review
"Bring along your hair dryer and bathroom amenities."
jenchyn
Jan 31, 2018
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"Ask to stay in Arabian Bay Resort as the location is cleaner and most of the activities are located around..."
Hai65
Dec 3, 2017
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PRICE RANGE
$37 - $68 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
bukit gambang resort city hotel kuantan
LOCATION
MalaysiaPahangKuantan DistrictGambang
NUMBER OF ROOMS
1124
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