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Senza Grand Santana Hotel

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Mahmutlar Mahallesi, Mahmutlar 07460 Turkey
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (666)
360
Panoramas (20)
Pool & Beach (192)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 03/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 03/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 21 hotels in Mahmutlar
Location
Cleanliness
Service
Value
Travelers' Choice
Hotel
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Property amenities
Paid internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Water park
Children Activities (Kid / Family Friendly)
Kids club
Adult pool
Indoor pool
Outdoor pool
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Poolside bar
Entertainment staff
Airport transportation
Shuttle bus service
Meeting rooms
Spa
Hammam
Concierge
Dry cleaning
Laundry service
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Room features
Air conditioning
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
English, Russian, Turkish

Location

Full view
42Car recommended
Grade: 42 out of 100
18Restaurantswithin 0.3 miles
2Attractionswithin 0.3 miles
658Reviews15Q+A4Room tips
Traveler rating
  • 372
  • 110
  • 60
  • 36
  • 81
Time of year
Traveler type
Language
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Selected filters
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  • English
Popular mentions
Sirli wrote a review Sep 2021
1 contribution
Nobody speaks english. They only speak their own language and russia. You are not welcome there. They dont fix your problems because they dont understand you and they dont care at all. Food is average, rooms average as well. Max 2star hotel.
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Date of stay: September 2021Trip type: Traveled with friends
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Sonia G wrote a review Sep 2021
Katowice, Poland26 contributions8 helpful votes
When I went on vacation to this hotel, I didn't believe the bad reviews. I have a distance to such things and I know that tastes are very different. Many of the negative reviews confirmed there on the spot. ⚡️The hotel is not modern, it needs renovation. You can see that only the bathrooms have been refurbished, the rest stopped about 10 years back. ⚡️Very basic menu, no seafood, no names fish, cold meat and barely warm soups. The only thing that's hot is tea. ⚡️Full focus towards one nationality, leaving out the other guests. Animations only for Russian citizens. Mahmutlar is called the Russian Quarter, but there should be hotels for everyone. ⚡️Paid WiFi is also an unpleasant surprise, expensive for such poor quality. The Internet is "must have " today! ⚡️The rooms facing the beach and the pool lobby have a nice view but a lot of noise. ❤️The upside to this hotel is the beach, ❤️helpful staff on the beach and the Nargile part. 😛Location quite good but far from the Alanya Center (don't try to walk). 😍Top floor restaurant with great views. 😏In conclusion - I will not come back to this place, the service and manager should increase the quality. It is unfortunately poor. in the Scale 1-10, I rate it as 5 🥴🥴
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Date of stay: September 2021Trip type: Traveled with family
Room Tip: Avoid pool view rooms if you have Kids, very noisy. Dont expect free WiFi Dont expect full...
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Ewa Głogowska wrote a review Sep 2021
1 contribution1 helpful vote
Max 3*! Only the beach is a plus, the quality of this hotel is long gone. You can see that time stopped a long time ago. Food boring, still the same. Food cold and indescribable. You don't know what you're eating. No themed dinners. The service speaks little English, Russian dominates the hotel.For the first time I met that the change of meal times in force in the hotel. After 2 days long trip I returned to the hotel from Cappadocia, I had another 30 minutes to have dinner. Unfortunately, I was shocked because the dinner was gone. No one informed about the changes only later there was information in the elevators. It is a hotel for people who do not require too much. A huge mistake was also paid WiFi, about 14 euros for 7 days of stay per one person, not a room. WiFi didn't work everywhere, in the restaurant almost never My opinion of this hotel is max 3*.
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Date of stay: September 2021Trip type: Traveled with friends
1 Helpful vote
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Mar S wrote a review Aug 2021
Tallinn, Estonia1 contribution
Hotel is perfect!I was very glad to stay at Senza Grand Santana.Very friendly and smiling staff,speaks English and Russian very good. The territory of the hotel is well-groomed and clean. Big and clean blue swimming pool. Restoran iz large,clean and tasty.The food is something special:rich meny,wide selection of local dishes,also delicicous,lots of greens,vegetables,fruits and turkish sweets,and meet,poultry,fish for every taste. The COVID rules are also followed well. I hope when I come to Alania again-I`ll stay at the this Hotel again. Senza Grand Santana is very comfort place for the rest goods fillings.
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Date of stay: August 2021
Value
Service
Sleep Quality
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Edward wrote a review Aug 2021
2 contributions1 helpful vote
I’ve had a very good time at Senza Grand Santana Hotel. Very friendly, nice people who work here. Big and clean swimming pool. The surrounding of the swimming pool is constantly being cleaned. The food is also very delicicous, especially the burgers in the Bistro. One of the most delicious burgers I’ve ate. I want to particularly thank Abdulkadir for his very good service in the bistro. And for his nice burgers. The COVID rules are also followed well. Everything summerized: I’ve had a very great experience here. And I’m sure that when I come to Alanya again this will be my place.
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Date of stay: August 2021Trip type: Traveled as a couple
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PRICE RANGE
$64 - $162 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Grand Santana Hotel
LOCATION
TurkeyTurkish Mediterranean CoastAntalya ProvinceMahmutlar
NUMBER OF ROOMS
307
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Frequently Asked Questions about Senza Grand Santana Hotel
Which popular attractions are close to Senza Grand Santana Hotel?
Nearby attractions include Mini Golf Cafe Restaurant (0.08 miles) and Steffany Diamond (0.3 miles).
What are some of the property amenities at Senza Grand Santana Hotel?
Some of the more popular amenities offered include an indoor pool, free breakfast, and an on-site restaurant.
Which room amenities are available at Senza Grand Santana Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Senza Grand Santana Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Senza Grand Santana Hotel?
Conveniently located restaurants include Buzzy Restaurant Mahmutlar, The Chef Restaurant, and Silvia Restaurant.
Are there opportunities to exercise at Senza Grand Santana Hotel?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Senza Grand Santana Hotel have an airport shuttle?
Yes, Senza Grand Santana Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Senza Grand Santana Hotel have airport transportation?
Yes, Senza Grand Santana Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Senza Grand Santana Hotel located near the city center?
Yes, it is 0.7 miles away from the center of Mahmutlar.
Are any cleaning services offered at Senza Grand Santana Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Senza Grand Santana Hotel?
The staff speaks multiple languages, including English, Russian, and Turkish.