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U Hotel Penang

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Traveler (109)
Room & Suite (34)
Pool & Beach (1)
Overview
  • Excellent28%
  • Very good54%
  • Average13%
  • Poor3%
  • Terrible2%
Travelers talk about
“boutique hotel”(5 reviews)
“front desk”(11 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Suites
Laundry Service
3 Star Hotel
All hotel details
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Rooms
Jul 30Jul 31
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (99)
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94 results
Traveler rating
28
49
12
3
2
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LanguageEnglish
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28
49
12
3
2
Show reviews that mention
All reviewsboutique hotelfront deskdecent amenitiesopen air car parkminimal toiletriesroom service offeredpasar malamwhite wallscafe locatedwooden furnishingswalking distanceelectric kettlenewly renovated hotelnice sizefloor facingnight marketfood stalls
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1 - 5 of 94 reviews
Reviewed April 5, 2018 via mobile

This is a no frills hotel but is clean and neat. Fast checkin. Room is small but has good air conditioning. Friendly staff and major plus point: close to Airport. Tesco and various food courts nearby.More

Thank Allan O
Response from uhotelpenang, Manager at U Hotel PenangResponded May 15, 2018

Dear Allan O, Thank you for your review about U Hotel Penang. We do try our best to improve and work on our customer service and hope to make an impression to our guests. Good to know that our staffs' friendliness was up to your...More

Reviewed March 10, 2018 via mobile

We were visiting USM, so the location was very convenient. But this is a basic no frills business hotel. There is no restaurants nor any gym or other facilities. Fortunately there are restaurants and food courts nearby, so getting food is not a problem. The...More

Thank Timmy H
Response from uhotelpenang, Manager at U Hotel PenangResponded May 15, 2018

Dear Timmy H, Greetings from U Hotel Penang! Glad to know that your stay with us was satisfying. We appreciate your review and will try our best to serve you better from time-to-time, and start planning to add-on more value into our rooms. We look...More

Reviewed January 1, 2018

I had a business trip to Penang on December 26 to 29, 2017. My office booked this hotel on my request. Car Park Open air car park located at the back of the hotel. Once you are in, parking lots located the left hand end...More

4  Thank Harmon_Goh
Response from uhotelpenang, Manager at U Hotel PenangResponded January 21, 2018

Dear Harmon_Goh, Thank you for spending your time to review us. We appreciate your detailed review so much! :) Good to know that you managed to reach our TV's USB port (have tried before, and failed due to my finger size). Your good review would...More

Reviewed December 13, 2017

Third time staying here. The staffs are friendly, and check-in & check-out is quick with no fuss. Generally the rooms are clean and well-maintained, comes with the essentials (wi-fi, aircond, water heater, electric kettle, to name a few) but some rooms don't have a minibar...More

3  Thank Hei_Najdi
Response from uhotelpenang, Manager at U Hotel PenangResponded January 21, 2018

Hi Hei_Najdi, Thank you for your time to review us. Glad to know that your stays with us were satisfying. Please be informed that the mini fridges are provided in our Deluxe King, and Family Room only. Due to our rooms' size, and different wiring...More

Reviewed December 2, 2017 via mobile

We are staying a night at the U hotel in Sg Dua, Penang. Its located a stone’s throw from Tesco Express and 5 mins drive from the USM campus. There are 4 types of rooms available here and we took the Deluxe. Room is pretty...More

Thank Romuluz75
Response from uhotelpenang, Manager at U Hotel PenangResponded December 4, 2017

Dear Romuluz75, We thank you for your review about U Hotel Penang. Your feedback is highly appreciated and we will further into your suggestion about the breakfast. Our room rate varies based on the our daily occupancy, it starts from lower price if the booking...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Non-Smoking Hotel
Laundry Service
Room amenities
Air Conditioning
Details
Price range
$34 - $43 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
$34 - $43 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveler (109)
Room & Suite (34)
Pool & Beach (1)
Questions & Answers
Ask a question
Wei Chai S
October 11, 2017|
AnswerShow all 2 answers
Response from Che J | Reviewed this property |
Yes. It is safe but as usual park with your own risk even though there's a security guard doing a rounding shift at night.
1
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Room Tips
"Take higher floor rooms to have less street noise."
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"If you need a quieter room, ask for one away from the lifts. Rooms positioned in the middle of the hotel have..."
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"Affordable and clean"
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"If you need a quieter floor you may choose the 4th floor."
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