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The Krystal Suites

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114 Reviews from our TripAdvisor Community

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Showing 99: English reviews
Kangar, Malaysia
Level Contributor
65 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

Krystal suites is conveniently located and practical for both tourists and business purposes. Near to Queens bay mall and bukit jambul. Also the Bayan Lepas industrial zone is in its vicinity. The Penang international airport is about 20 minutes away. Checking in was smooth, into a 2 bedroom apartment. Everything in good working condition in the room. I do agree... More 

Helpful?
Thank mnasiruddin
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 19, 2016

My favourite homestay in Penang was occupied last weekend. As this hotel is near to USM, I booked a one bedroom suite and prayed hard that it is not as bad as some of the reviews I read about this place. Amazingly, it turned out to be the best room you can ask for RM158 per night. Actually, the one... More 

Helpful?
1 Thank Salina I
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed February 23, 2016 via mobile

Krystal suite is a nice place, we can enjoy swimming pool on the roof top. If u wanna eat india food, we just walk beside hotel. The room is big, we stay at two bedroom suite. They also have a kitchenette and near place is queensbay mall,texco shopping mall

Helpful?
1 Thank Verarichi
Alor Setar, Malaysia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed February 23, 2016

smelly, and water leakage. staff cant do anything. and my room is at the end corner. the lift always close and when we come back late at night, we have to walk very far to get to the room. and the swimming pool is extremely dirty. we have been complaint so many times, but they cant do anything. poor service,... More 

Helpful?
Thank avangelio_86

Travelers are raving about these Bayan Lepas hotels

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 12, 2016 via mobile

When I am in Penang , I usually stayed at Krystal Suite with my family. I booked in on the 10/2 this time and checked out on the 12/2. As usual , The apartment assigned for this stay is #1109. Everything is ok except the bathroom grouting needed a good scrub . The black mold in between wall tiles can... More 

Helpful?
Thank David C
Kuala Lumpur, Malaysia
1 review
3 of 5 stars Reviewed February 11, 2016

Krystal Suite Front Desk only opens from 6am - 12am. No longer 24 hours. I had to sleep in the car although paid for the night due to unable to check in. There are 3 guards at the lobby and they just informed that hotel just changed front desk hours last month and no one can assist till 6am. Also... More 

Helpful?
Thank kalimelo71
Woodlands
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed January 29, 2016 via mobile

Checked in, room is big & run down. Feels very eerie the moment i stepped in. Immediate request for change of room but the eerie feeling still stays. Dirty carpet, heavily stained sofa and office chaor, noisy aircon. Except for the low price, else nothing attracts.

Helpful?
Thank RayAtenza
Malaysia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 2, 2015

I booked a suite. The service was excellent, wifi coverage and speed was slow and poor. Cleanliness was moderate. They even provided 2 extra pillow. Pillow and duvet was clean. They gave microwave, u can reheat ur leftover. Parking was free, can request the access card from the counter. No interesting channel on tv. Only 1 bathroom with toilet for... More 

Helpful?
Thank Hetchu
Subang Jaya, Malaysia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 8, 2015

Stayed in a 2 bedroom unit with my family for 2 night. Overall, it was a bad experience. I honestly would NOT recommend this hotel to anyone, especially families with young children or for business trips. First of all, the Wifi sucks. It was slower than my 3G (my 3G was already slow enough). Upon arriving, the lobby seemed rather... More 

Helpful?
1 Thank joyce1290
Kota Kinabalu
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed November 6, 2015 via mobile

Stay for 5 days and four nights with family from oct 9 to 13 2015. Huge two rooms one master and one twin share rooms.But only one bathroom.it takes turn to go to the toilet. Hoping theres 2 toilet so more comfortable stay . They change towels daily and make up room as.Staff ok. Nice apartment for famiy with living... More 

Helpful?
Thank Jean L
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Free Parking

Additional Information about The Krystal Suites

Address: Jalan Tun Dr Awang | Ground Floor Lobby, Krystal Point Corporate Park, Bayan Lepas, Penang Island 11900, Malaysia
Location: Malaysia > Penang > Penang Island > Bayan Lepas
Price Range: $37 - $57 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Krystal Suites 3*
Number of rooms: 86
Reservation Options:
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Also Known As:
The Krystal Hotel Bayan Lepas
The Krystal Suites Penang/Bayan Lepas
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