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Vistana Penang Bukit Jambul

Agoda.com$40*
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06/11/2017 06/12/2017
1 room 2 adults 0 children
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283 Reviews from our TripAdvisor Community

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Showing 261: English reviews
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Reviewed yesterday NEWvia mobile

The rooms are just ok, but not so right for the price. Problem is the location is I the middle of nowhere and it's impossible to find an honest taxi in the area, and more than that the hotel staff is not helping to get away from scams from the taxi drivers, and in the contrary seems to be helping...

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Helpful?
Thank misterJa
Reviewed 4 days ago NEWvia mobile

The apartment suite for 6 pax is worth it. Very comfortable and very near to town for shopping and near to many restaurants. Its took minutes away from the Georgetown area and about 15min to Balik Pulau, the village scene on Penang Island where you can view the beautiful padi field, beach and malay village

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Helpful?
Thank apitz2017
Reviewed 1 week ago NEW

Great place to stay for families. I took a 2 bedroom suite which was just right for us (it came with 2 bathrooms too with great water pressure) The unit doesn't come with a kitchen so don't even think about doing any cooking. Being in Penang means that there are so many great places to eat, so please go indulge....

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Helpful?
Thank AnneBea
Mumbai (Bombay), India
Reviewed 1 week ago via mobile

I really didn't like the attitude of front desk staff, the host booked hotel for me through booking.com when i came to check in the front desk guy asked me for advance and security deposit, i was clueless. Earlier i stayed in few country and india nobody asked me for security deposit, I gave him 500RM then he gave me...

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Helpful?
Thank Ravithoughts
Pune, India
Reviewed 2 weeks ago

We stayed in a suite on 22nd floor, Things we love: Clean and big rooms. Good view of Penang bridge and golf course. Variety of options in breakfast buffet Good wifi speed Convenient location, close to famous Kayu Nasi kandar and Komplex mall. Not very far from Airport or city centre. However, the kitchen in our suite was closed, so...

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Helpful?
Thank RanuGanguly
Kota Kinabalu, Malaysia
Reviewed 2 weeks ago via mobile

My stay in Vistana has been a nightmare. It's my first visit and I was made to wait for almost two hours to get a room. The room is ok but it's got broken hairdryer and dirty pillow case. Certain floors are smoking floor so make sure you check with your receptionist what type of room you're getting to avoid...

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Helpful?
Thank Jazzebel
WayneLeeGM, General Manager at Vistana Penang Bukit Jambul, responded to this review

Greetings from all of us at Vistana Penang Bukit Jambul. Thank you for choosing to stay with us and for taking the time to share your feedback. We value your feedback and strive to continuously improve ourselves. I apologize for the shortfalls you experienced on this visit and for the inconvenience caused to you as a result. Rest assured that...

Reviewed 3 weeks ago via mobile

It's very convenient, and we always choose to stay here as they offer the suite rooms for families with kids guests like us! The beds are comfy and the staff are friendly too. Literally next to the famous Kayu Nasi Kandar and only about 20mins drive to town. Definitely recommended.

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Helpful?
Thank Dian A
WayneLeeGM, General Manager at Vistana Penang Bukit Jambul, responded to this review

Greetings from all of us at Vistana Penang Bukit Jambul. Thank you for choosing to stay with us and for taking the time to write this fantastic review. We value your feedback and strive to continuously improve ourselves. My team and I are delighted to read that our suites and services have met your expectations. We appreciate your kind recommendation...

Malaysia
Reviewed 3 weeks ago via mobile

As usual. This my business trip again. Stayed here for 4 days for a seminar. Nothing extraordinary about this hotel. But nothing worst also. Everything is in place. Room is quite big. Have space for chairs and table. View is not that interesting. Only city view. Wifi is good. Lunch for me is good also. Not that they have many...

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Helpful?
Thank omax06
WayneLeeGM, General Manager at Vistana Penang Bukit Jambul, responded to this review

Greetings from all of us at Vistana Penang Bukit Jambul. Thank you for choosing to stay with us and for taking the time to share your feedback. We value your feedback and strive to continuously improve ourselves. My team and I look forward to welcoming you back in the not too distant future. Thank you. Kind regards, Wayne Lee General...

Medan, Indonesia
Reviewed 3 weeks ago

This hotel is quite far form downtown Penang. This hotel located at Bayan Lepas area which is close to the airport (10 minute ride). Th receptionits was efficients (fast and informative). I booked family suite wing, who has 2 rooms (1 queen size bed and 2 junior bed), 2 bath rooms, 1 living room, 1 dining room and 1 multifunction...

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Helpful?
Thank m_novar_nasution
WayneLeeGM, General Manager at Vistana Penang Bukit Jambul, responded to this review

Greetings from all of us at Vistana Penang Bukit Jambul. Thank you for choosing to stay with us and for taking the time to share your feedback. We value your feedback and strive to continuously improve ourselves. My team and I look forward to welcoming you back in the not too distant future. Thank you. Kind regards, Wayne Lee General...

Philippines
Reviewed 3 weeks ago

The hotel lobby was fine and modest. Value for money. We stayed at the 3 bedroom suite and it was so spacious. The bed and sheets were clean and comfortable. There were toiletries but no toothbrush. There was common room for TV and also room for clothes ironing. Going to the room from the lobby was a bit challenging. We...

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Helpful?
Thank cinnamon_kiss
WayneLeeGM, General Manager at Vistana Penang Bukit Jambul, responded to this review

Greetings from all of us at Vistana Penang Bukit Jambul. Thank you for choosing to stay with us and for taking the time to share your feedback. We value your feedback and strive to continuously improve ourselves. My team and I look forward to welcoming you back in the not too distant future. Thank you. Kind regards, Wayne Lee General...

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06/11/2017 06/12/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Concierge
  • Room Service
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
Official Description (provided by the hotel)
This 423-room hotel is located in the vicinity of Bukit Jambul and is approximately 10 minutes from Penang International Airport and 5 minutes to the First Penang Bridge exit point. Business districts located close to the hotel are Bayan Lepas Free Industrial Zone, Seberang Perai and the newly refurbished Subterranean Penang International Convention and Exhibition Centre (SPICE) just seven minutes away by road. The Penang Golf Club and Bukit Jambul Complex are within close proximity, while Georgetown, a UNESCO World Heritage Site is easily accessible. The hotel also provides complimentary shuttle services to Queensbay area as well as the Bayan Lepas Free Industrial Zone. ... more   less 

Additional Information about Vistana Penang Bukit Jambul

Address: 213 Jalan Bukit Gambir, Bayan Lepas, Penang Island 11900, Malaysia
Location: Malaysia > Penang > Penang Island > Bayan Lepas
Price Range: $41 - $86 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Vistana Penang Bukit Jambul 4*
Number of rooms: 423
Reservation Options:
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Also Known As:
Vistana Penang Bukit Jambul Bayan Lepas
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Questions & Answers

Here's what travelers have asked, with answers from Vistana Penang Bukit Jambul staff and other travelers.
6 questions
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Questions? Get answers from Vistana Penang Bukit Jambul staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Suite on higher floors”
RanuGanguly, 2 weeks ago | Read review
“Higher floor for better view.”
AraboujiKoria, Apr 15, 2017 | Read review
“Book the serviced apartment if you are traveling with family.”
876razmanr, Dec 27, 2016 | Read review
“Room 853 offers a great view of the city and Penang bridge especially at night. Very quiet for sleeping too.”
  • Got dining table but no utensils.
  • Clean bathroom
  • Cozy king bed
  • Great view from the living room balcony!
vincents117, Oct 18, 2016 | Read review
“the suites are a bit of a walk away”
vanessakoh, Oct 11, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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Prices are for 1 room, 2 adults
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