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Vistana Penang Bukit Jambul

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Vistana Penang Bukit Jambul
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214 Reviews from our TripAdvisor Community

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Showing 198: English reviews
Shah Alam, Malaysia
Level Contributor
83 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

Just a 1 night stay in their apartment. Clean and well managed. Good for up to 4 persons. Access to pool, gym and other hotel facilities. Ample parking. The not so good is major question why the room preparation need until 7 PM, to be ready? Imagine if you arrived on time, i.e. 2 pm and being told the room... More 

Helpful?
Thank Mahadi8488
George Town, Malaysia
2 reviews
4 of 5 stars Reviewed 1 week ago via mobile

I booked 2 nights for a deluxe room at RM350. The room is spacious and it seem like upgraded recently. Bathroom condition is good and like brand new. No chance to try the swimming pool with my kids. Overall is worth to it.I will consider to stay with Vistana in my next trip with this rate.

Helpful?
Thank kschee1980
surat
Level Contributor
75 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for 2 days on a business conference trip! The rooms are excellent and kept well too! i had problem with my bedroom aircon which on complaint was rectified soon! staff is cordial too! only place of improvement is their food! Good view from almost all rooms! the hotel is like a service apartment ! good pool overlooking mountains!... More 

Helpful?
1 Thank travelbugSurat
WayneLeeGM, General Manager at Vistana Penang Bukit Jambul, responded to this review

Greetings from all of us at Vistana Penang Bukit Jambul. Thank you for choosing to stay with us and for taking the time to share your feedback. We value your feedback and strive to continuously improve ourselves. My team and I are delighted to read that you had a pleasant stay and we look forward to welcoming you back in... More 

Level Contributor
155 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed in the 2-bedroom suite (1x King plus 2x Single beds) and it was very comfortable and homely. There was a dining table and another room for boiling water and do clothes ironing. Whole place looks new and clean. View from the living room glass window was nice at night. Love how cosy the apartment was!! Bottled water in... More 

Helpful?
1 Thank Piggogo
WayneLeeGM, General Manager at Vistana Penang Bukit Jambul, responded to this review

Greetings from all of us at Vistana Penang Bukit Jambul. Thank you for staying with us and for taking the time to review your experience. We are delighted to read that you were comfortable with the Suite and felt at home with us. I do apologize for the shortfall in service during your stay. Rest assured that I will address... More 

Kuala Lumpur, Malaysia
Level Contributor
25 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Enjoy very much staying in this hotel, room is very big and clean. You can choose to include or exclude breakfast, which I selected exclude breakfast to save a bit. I brought some fresh vegetable with me (sawi), morning I will just make maggi mee and add some fresh sawi into the maggi mee and ate it as breakfast....together with... More 

Helpful?
1 Thank ahlek_414
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 5 weeks ago

this place is situated where you get best view of the hill with a golf course below , the room is like a flat two bedrooms, hall and small cute kitchenette, staff is friendly, food and wifi is great. surely a reco to all who are travelling to Penang.

Helpful?
1 Thank Anup V
WayneLeeGM, General Manager at Vistana Penang Bukit Jambul, responded to this review

Greetings from all of us at Vistana Penang Bukit Jambul. Thank you for choosing to stay with us and for taking the time to share your feedback. My team and I look forward to welcoming you back in the not too distant future. More 

Singapore
Level Contributor
44 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

Initially checked in for 1N (family suite) and was given to level 26. Afterwhich we extended to 4N stay as there was a miscommunication with the local travel agent..thus, we decides to remain in the hotel as we loved the amneties and facilities in the hotel, especially the gym which I worked out, throughout my stay. The staff was helpful... More 

Helpful?
Thank SofyRudy
WayneLeeGM, General Manager at Vistana Penang Bukit Jambul, responded to this review

Greetings from all of us at Vistana Penang Bukit Jambul. Thank you for your stay over Christmas and for taking the time to write this great feedback. We are delighted to read that our hotel and its services have met your expectations. My team and I certainly look forward to welcoming you back soon. More 

London, United Kingdom
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed August 19, 2016 via mobile

Enjoyed my stay since all basic needs were met. Staff is extremely friendly and room is very clean. Few points which I could comment on are: - no in room dining (great for my diet) - gym a little bit under equipped - pool cleaning during day time (8am to 2.30pm) would be better to be executed earlier in the... More 

Helpful?
Thank f00d_l0ver83
WayneLeeGM, General Manager at Vistana Penang Bukit Jambul, responded to this review

Greetings from all of us at Vistana Penang Bukit Jambul. Thank you for your recent stay and feedback. We strive to continuously improve our guest experience. We are delighted to read that your needs were met. For your all day dining convenience, do check out our Barista featuring grab & go snacks and meals. My team and I look forward... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 18, 2016

That's a good hotel in good location to vist around and to stay in Palau Penang. Staff are very friendly and helpful. Not only to take accommodate but it's a good hotel to do meeting and company annual dinner also.

Helpful?
Thank Tunmm
WayneLeeGM, General Manager at Vistana Penang Bukit Jambul, responded to this review

Greetings from all of us at Vistana Penang Bukit Jambul. Thank you for your recent stay and feedback. We are delighted to read that our hotel and its services have met your expectations. My team and I look forward to welcoming you back soon. More 

Petaling Jaya, Malaysia
Level Contributor
58 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed August 14, 2016

The rooms are clean, but the reading lights don't work. The breakfast is good, especially since you can finish off with a good coffee and some local kueh. The kueh keria was nice. But I was there when there was a conference of some sort and the lobby could not accommodate the hundreds who were there - rather stifling. They... More 

Helpful?
Thank Jayakaran M
WayneLeeGM, General Manager at Vistana Penang Bukit Jambul, responded to this review

Greetings from all of us at Vistana Penang Bukit Jambul. Thank you for choosing to stay with us and for taking the time to share your feedback. We value your feedback and strive to continuously improve ourselves. I do apologize for the less than expected experiences on this visit. Rest assured that we will take remedial action where necessary for... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Concierge
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Airport Transportation
Official Description (provided by the hotel)
This 423-room hotel is located in the vicinity of Bukit Jambul and is approximately 10 minutes from Penang International Airport and 5 minutes to the First Penang Bridge exit point. Business districts located close to the hotel are Bayan Lepas Free Industrial Zone, Seberang Perai and the newly refurbished Subterranean Penang International Convention and Exhibition Centre (SPICE) just seven minutes away by road. The Penang Golf Club and Bukit Jambul Complex are within close proximity, while Georgetown, a UNESCO World Heritage Site is easily accessible. The hotel also provides complimentary shuttle services to Queensbay area as well as the Bayan Lepas Free Industrial Zone. ... more   less 

Additional Information about Vistana Penang Bukit Jambul

Address: 213 Jalan Bukit Gambir, Bayan Lepas, Penang Island 11900, Malaysia
Location: Malaysia > Penang > Penang Island > Bayan Lepas
Price Range: $43 - $74 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Vistana Penang Bukit Jambul 4*
Number of rooms: 423
Reservation Options:
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Also Known As:
Vistana Penang Bukit Jambul Bayan Lepas
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