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Hotel Equatorial Penang

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Hotel Equatorial Penang
Hotel Equatorial Penang
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451 Reviews from our TripAdvisor Community

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Showing 401: English reviews
The Hague, The Netherlands
Level Contributor
67 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Really really beautiful! The lobby is impressive, with open area to the pool and garden, fish swimming around, sound of the piano, its a great intro and entry. Hotel rooms are beautfiul with a great view, well equipped, clean and fantastic beds. The breakfast buffet is one of the most extensive ones i have ever had. Fresh, local vs intercontinental,... More 

Helpful?
Thank Ivo V
HEP_Management, Director of Operations at Hotel Equatorial Penang, responded to this review

Dear guest, Thank you for choosing Hotel Equatorial Penang and for sharing your feedback on TripAdvisor. It was delightful to read you had such a great stay with us. We are pleased to learn you appreciated the hotel's surroundings, services, comfort and facilities. I have wasted no time in sharing your review with our entire team as it is of... More 

Singapore, Singapore
Level Contributor
36 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Booked this hotel according to the good reviews from Tripadvisor. This hotel deserved for good reviews! The room was comfortable, as well as the mattress and pillows. We slept and rest in the room more than the time we spent at outside! Didn't expect there is small balcony with great greeny view! By the way, too bad that the rain... More 

Helpful?
Thank babyjoanz
HEP_Management, Director of Operations at Hotel Equatorial Penang, responded to this review

Dear guest, Thank you so much for sharing your experience on TripAdvisor. It is wonderful to read you had such a great stay with us at Hotel Equatorial Penang. We are happy to learn you enjoyed the comfort and cleanliness of the room, the breakfast buffet at nadalama as well as the services and facilities we offered. Besides complimentary airport... More 

Philadelphia, Pennsylvania
Level Contributor
116 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 1 week ago

Large and stately sitting on the side of the hillside. Every amenity one could ask for. Several options for food including a great nightclub. The lobby can't be appreciated from the floor you need to look down from room level. Excellent and attentive staff.

Helpful?
Thank Richard K
HEP_Management, Director of Operations at Hotel Equatorial Penang, responded to this review

Dear guest, Warm greetings from Hotel Equatorial Penang and thank you for taking the time to leave a review on TripAdvisor. We couldn't be more pleased after reading of your recent your experience and we are delighted to learn you enjoyed our Equatorial hospitality and services provided by the team. Thank you again for sharing your experience and on behalf... More 

Kuala Lumpur, Malaysia
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

In all states i have visited in Malaysia i have often used the Hotel Equatorial and i have never been disappointing ever staying in any of there hotels which the one in Penang turned out to be fun , i had a very lovely time with my family there the Suit was great my little kid could not stop ridding... More 

Helpful?
Thank MAKABOBBY
HEP_Management, Director of Operations at Hotel Equatorial Penang, responded to this review

Dear guest, Thank you for taking the time to complete your review on TripAdvisor. We were delighted to learn your stay was excellent and you enjoyed the room, food and services we offered. We are happy to know your honeymoon was great and we could play a small role. It makes us proud to know that we have another Equatorial... More 

Kuala Lumpur, Malaysia
Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

I attend a scientific conference here 3D2N, the room is so spacious for single bed. nice and clean. Internet wifi and cable is free and fast. Solat is easy for muslim, kiblat location is in the desk drawer. My room have a very nice view of Penang Bridge and Bukit Jambul. I stay at North Wing Eq Hotel.

Helpful?
Thank wmh859
HEP_Management, Director of Operations at Hotel Equatorial Penang, responded to this review

Dear guest, Thank you for choosing Hotel Equatorial Penang and for leaving your review on TripAdvisor. We are proud to learn you had such an enjoyable stay with us. and thank you for recognizing the cleanliness and internet facilities. It is indeed gratifying to read you enjoyed the view and size of your room in the North Wing. Thank you... More 

Kuala Lumpur, Malaysia
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I like the lobby spacious and their room. Even though it was a old hotel but well maintained. It was clean and comfort during my stay with this hotel. i quite impressed with the customer service over the receptionists. Good in serving customers,

Helpful?
Thank Jetfly101
HEP_Management, Director of Operations at Hotel Equatorial Penang, responded to this review

Dear guest, We are very appreciative of the time you took to share your recent stay experience on TripAdvisor. Thank you for having chosen Hotel Equatorial Penang. It is delightful to learn you had such a wonderful stay. Although the hotel is in its 26th year our team has been working hard to ensure it is maintained well and kept... More 

Qingdaosh�
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I want to say the staff at the EQ are really great and accommodating. I've stayed here now 3 times, and each time the service is good. My last stay I was put in the North tower and felt it to be a little isolated and unsafe for a single traveller. Somehow I got put in the North tower again,... More 

Helpful?
Thank laohulili
HEP_Management, Director of Operations at Hotel Equatorial Penang, responded to this review

Dear guest, Thank you for taking the time to leave a review on Tripadvisor. I appreciate you sharing your feedback with us which we are now reviewing allowing us to further improve the hotel's services and facilities. Thank you for having chosen to stay with us at Hotel Equatorial Penang. We look forward to welcoming you back to our hotel... More 

Kuala Lumpur, Malaysia
Level Contributor
8 reviews
6 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

The hotel atmosphere is rejuvenating with great view facing the sea and lush greens around the main lobby. The scenery of the suite room facing the sunset capture the cotton candy of the sky during late evening.

Helpful?
Thank Chong You L
HEP_Management, Director of Operations at Hotel Equatorial Penang, responded to this review

Dear guest, Thank you for sharing your experience with fellow travellers alike on TripAdvisor. It is always great to read about guests that enjoyed their visit so much. Due to our location we are blessed with great views around and as the hotel is built on a hill, all rooms have beautiful views. The entire team is looking forward to... More 

San Diego
Level Contributor
79 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

booked HEP thru a 3rd party site and wouldn't have booked here knowing what I do now. I got here by train, ferry, and 'Grab' app taxi after traveling all day and quickly realized how far out of the action this hotel really is. Penang is famous for it's UNESCO world heritage site, and this place is far from it.... More 

Helpful?
Thank Link2Leo
HEP_Management, Director of Operations at Hotel Equatorial Penang, responded to this review

Dear guest, Thank you for choosing Hotel Equatorial Penang and for taking the time to leave a review on TripAdvisor. As we are not located in downtown Georgetown, many of our guests enjoy the quiet environment with beautiful views of the two bridges that connect the island with the main land. As we are on a hill and next to... More 

Petaling Jaya, Wilayah Persekutuan, Malaysia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were here in early August for a short getaway and it was a thoroughly great experience. The room on the Club Floor was amazing with great unobstructed view of the straits ( we love the Movies On Demand!). Breakfast selection is superb, we particularly like the infused water station and the warm rolls of bread offered at the table.... More 

Helpful?
Thank Hana_Saidin
HEP_Management, Director of Operations at Hotel Equatorial Penang, responded to this review

Dear guest, Thank you for choosing Hotel Equatorial Penang and for taking the time to complete our survey. It is delightful to learn you had such a wonderful stay with us and you enjoyed the food, facilities and hospitality provided by out team. I was particularly pleased to hear of the great service extended by Fizah. I have taken the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Wheelchair access
Food & drink at the hotel
Kampachi Japanese Restaurant
Kampachi Japanese Restaurant
Cuisines: Japanese, Asian, Sushi
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
Room types
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Free Breakfast
  • Babysitting
Official Description (provided by the hotel)
Set majestically 250 feet above sea level, Hotel Equatorial Penang, which is peacefully tucked away on a hillock is just 7 minutes to the Penang International Airport and a mere distance to the Bayan Lepas Industrial Zone. The UNESCO Heritage Site listed George Town is only 20 minutes from the hotel. The 5-star hotel embraces a splendour of contemporary design. It houses 662 guestrooms and suites, each classily furnished and facilitated with state of the art in-room amenities. It is the top choice for executive retreats and incentive group gatherings. It houses two Grand Ballrooms which have been intelligently built with no obstruction of columns in between - reputed to be the largest on the island that can house up to 2,000 people. There are also 21 other function rooms. Penang island is famed for its eclectic cuisine and the hotel is no different with its variety of dining outlets. The hotel houses 5 innovative options ranging from classic French cuisine at The View to authentic Japanese fare at Kampachi. Other hotel facilities include a fully equipped fitness centre, outdoor swimming pool, squash and tennis courts, a business centre, scheduled shuttle services and impeccable service to complete a 5-star experience stay. ... more   less 

Additional Information about Hotel Equatorial Penang

Address: 1 Jalan Bukit Jambul, Bayan Lepas, Penang Island 11900, Malaysia
Location: Malaysia > Penang > Penang Island > Bayan Lepas
Price Range: $72 - $107 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Equatorial Penang 5*
Number of rooms: 662
Reservation Options:
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Also Known As:
Equatorial Penang Hotel
Equatorial Penang Bayan Lepas
Hotel Equatorial Penang Bayan Lepas
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