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Hotel Equatorial Penang

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Hotel Equatorial Penang
Hotel Equatorial Penang
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441 Reviews from our TripAdvisor Community

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Showing 391: English reviews
Kuala Langat District, Malaysia
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW via mobile

I was staying for 1 night in a comfortable deluxe room. Clean & bright room facing the city. Wanted to have late lunch around 1.45pm at the Japanese restaurant but was told by restaurant manager, they are closing at 2.30pm and only have 30min to serve. We have about 7 of us, and we were asking 1hr for our lunch.... More 

Helpful?
Thank WPYen
Subang Jaya, Malaysia
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Was on business trip in July and had a wonderful experience staying on Club floor. The room is great and the arrangements were nice and warm. Arrival and check in is just awesome. More hotels should follow the examples of EQ! The concierge services was great and unexpected. Love the room and especially the Movies on Demand. Kept my stay... More 

Helpful?
Thank William9282
HEP_Management, Director of Operations at Hotel Equatorial Penang, responded to this review

Dear guest, Thank you for taking the time to post a review on TripAdvisor. It was a pleasure having you as our guest at Hotel Equatorial Penang and we couldn't be happier knowing that we succeeded in providing you a wonderful stay. Thank you for your compliments with regards to the arrival process, club lounge, concierge team and services provided... More 

LITH, IL
Level Contributor
44 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Greeted at my taxi by a senior staff member and escorted to the front desk for check-in. (Probably because there were about 2,000 adoring followers of a cultural leader who was departing as I was arriving. They were stretched from the elevators, thru the lobby and out onto the circular drive). The staff at the Equatorial are amazingly polite, professional... More 

Helpful?
Thank Pete P
HEP_Management, Director of Operations at Hotel Equatorial Penang, responded to this review

Dear guest, Thank you for having stayed with Hotel Equatorial Penang and for taking the time to share your experience with fellow travellers on TripAdvisor. We appreciate your compliments towards the hotel's restaurants, particularly the View. I have wasted no time in sharing your kind words with our team at the View who were delighted to receive such great feedback.... More 

Ontario
Level Contributor
57 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This was my second stay at the Equatorial. I typically stay in Guerney or at Batu Ferringhi when in Penang but stayed at the Equatorial because a colleague was staying there. It was a really pleasant experience. The hotel is beautiful. The huge open air foyer is covered in greenery with koi ponds and gardens- the downside to that- no... More 

Helpful?
Thank jmcdougall9
HEP_Management, Director of Operations at Hotel Equatorial Penang, responded to this review

Dear guest, Thank you for choosing Hotel Equatorial Penang and for taking the time to leave your review. It is delightful to read that you had enjoyed your stay with us, particularly the poolside bar and the room you stayed in. We are thrilled to hear you will stay with us again and look forward to the opportunity of welcoming... More 

Bengaluru (Bangalore), India
Level Contributor
33 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here for two nights in the Deluxe room and had a very good experience. The room was spacious with a balcony and a comfy bed. The bathroom was clean with standard toiletries. The minibar had not many drinks but the snacks selection was decent. There is a huge movie collection available on the TV. So, if you are... More 

Helpful?
Thank bijitm
HEP_Management, Director of Operations at Hotel Equatorial Penang, responded to this review

Dear guest, Thank you for having chosen Hotel Equatorial Penang and for posting your review on TripAdvisor. We are all delighted to read your recent experience with us. We are pleased to learn you enjoyed the hotel's restaurants and our complimentary in-house entertainment with over 100 high-definition movies. Please do let me know when you have plans to visit Penang... More 

Level Contributor
22 reviews
5 of 5 stars Reviewed 1 week ago

I had been several times and i find that they have maintained the service level consistently . The staff is great and very friendly . They ensure the customers are satisfied with the service . Overall a great place to stay in Penang

Helpful?
Thank Biju C
HEP_Management, Director of Operations at Hotel Equatorial Penang, responded to this review

Dear guest, We are very appreciative of the time you took to leave a review of Hotel Equatorial Penang on TripAdvisor. It is delightful to learn you had several wonderful stays with us and we are filled with pride that each time we manage to exceed your experience in terms of friendliness and service. The entire team at Hotel Equatorial... More 

Birmingham, United Kingdom
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

As we are currently on our honeymoon we started our Malaysia tour in Kuala Lumpur staying at the fabulous Majestic Hotel. We were highly recommended Penang and Langkawi by several locals so booked Hotel Equatorial for is "5 star rating", services and amenities. In our opinion this is definately not a 5 star hotel, more like a 3/4 star hotel... More 

Helpful?
Thank Davina T
HEP_Management, Director of Operations at Hotel Equatorial Penang, responded to this review

Dear guest, Thank you for sharing the experience of your recent stay and we regret that we have not been able to meet your expectations during your visit. This is certainly not the experience we want our valued guests to have while staying at Hotel Equatorial Penang. Please accept my apologies and thank you for your constructive feedback which will... More 

Shanghai, China
1 review
5 of 5 stars Reviewed 2 weeks ago

24 years ago, I check into this hotel and met my wife there. It was love at first sight for me when I met my wife and this hotel. Recently, I re-visited the hotel with my wife & our two kids. I was really surprise to see that this hotel is still very well maintained. The attention to details was... More 

Helpful?
Thank DKChong69
HEP_Management, Director of Operations at Hotel Equatorial Penang, responded to this review

Dear guest, Thank you for taking the time to share your wonderful story here on TripAdvisor. We are delighted to learn you had such an excellent stay with us and enjoyed the cleanliness, friendliness and services provided to you. It makes us proud to see that you praised the maintenance and upkeeping of the hotel. Despite the hotel's age, our... More 

Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I'll stay here from now on. Very kind staff, room was nice, free movies on demand in the room, good location if you are working on the main land or Bayan Lepas. The pool is also really nice, the grounds are tropical, pretty much aa resort. There's also a band that plays during lunch by the pool on the weekend... More 

Helpful?
Thank Tim B
HEP_Management, Director of Operations at Hotel Equatorial Penang, responded to this review

Dear guest, Thank you for choosing Hotel Equatorial Penang and for leaving a review on TripAdvisor. We were extremely happy to read how much you enjoyed our services, on-demand movies, location and kindness of our team. On behalf of the entire team I'd like to thank you for having stayed with us. We all look forward to welcoming you back... More 

london
Level Contributor
155 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed for a night to speak at a conference. Conference centre in the hotel was excellent, with a truly magnificent Ballroom. Loved the gardens and pool. Coy carp lake was a marvel as well. Location near airport is great and very easy to transfer in a hurry. If there is time then the hotel is right next to Penang Golf... More 

Helpful?
Thank drrich
HEP_Management, Director of Operations at Hotel Equatorial Penang, responded to this review

Dear guest, Thank you for choosing Hotel Equatorial Penang and we very much appreciate the valuable feedback that you have provided the hotel. As a five star hotel we pride ourselves on the service we deliver and I am pleased to learn that your experience reflects the high standards that we strive to achieve. We look forward to welcoming you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
Food & drink at the hotel
Kampachi Japanese Restaurant
Kampachi Japanese Restaurant
Cuisines: Japanese, Asian, Sushi
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Free Breakfast
  • Babysitting
Official Description (provided by the hotel)
Set majestically 250 feet above sea level, Hotel Equatorial Penang, which is peacefully tucked away on a hillock is just 7 minutes to the Penang International Airport and a mere distance to the Bayan Lepas Industrial Zone. The UNESCO Heritage Site listed George Town is only 20 minutes from the hotel. The 5-star hotel embraces a splendour of contemporary design. It houses 662 guestrooms and suites, each classily furnished and facilitated with state of the art in-room amenities. It is the top choice for executive retreats and incentive group gatherings. It houses two Grand Ballrooms which have been intelligently built with no obstruction of columns in between - reputed to be the largest on the island that can house up to 2,000 people. There are also 21 other function rooms. Penang island is famed for its eclectic cuisine and the hotel is no different with its variety of dining outlets. The hotel houses 5 innovative options ranging from classic French cuisine at The View to authentic Japanese fare at Kampachi. Other hotel facilities include a fully equipped fitness centre, outdoor swimming pool, squash and tennis courts, a business centre, scheduled shuttle services and impeccable service to complete a 5-star experience stay. ... more   less 

Additional Information about Hotel Equatorial Penang

Address: 1 Jalan Bukit Jambul, Bayan Lepas, Penang Island 11900, Malaysia
Location: Malaysia > Penang > Penang Island > Bayan Lepas
Price Range: $78 - $100 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Equatorial Penang 5*
Number of rooms: 662
Reservation Options:
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Also Known As:
Equatorial Penang Hotel
Equatorial Penang Bayan Lepas
Hotel Equatorial Penang Bayan Lepas
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