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Undara Experience

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Undara Experience
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298 Reviews from our TripAdvisor Community

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Showing 272: English reviews
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

This place is well worth the money. We also stayed there in the newly renovated train carriages and it was lovely. Comfy beds, new private bathroom and no t.v which was a welcome change. We went on two tours the Archway Explorer and the Sunset Tour. Both were spectacular. I HIGHLY recommend the sunset tour. When its right on dusk... More 

Helpful?
Thank Michelle M
Kiama, Australia
Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Visited the lava tubes and enjoyed the experience. We took the "Active Tour" and found accessing the tubes challenging but once inside the tubes the challenge was well rewarded. I found our guide very informative and friendly. We stayed overnight in a refurbished rail carriage which was different and added to the experience. The restaurant food was not expensive and... More 

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Thank Glenn S
Brisbane Australia
Level Contributor
198 reviews
105 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed in a glamping tent. Having read the reviews on this site we were a bit apprehensive. Our tent was very comfortable - 2 single beds with sheets and a doona. There are fly screens and a light and power point. The tents are raised from the ground with one step to inside which means that dirt is not... More 

Helpful?
Thank Marilyn50
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

My friend and I took my 82 year old mother on a road trip in Far North Queensland which included the Undara Volcanic National Park. We stayed in one of the railway carriages, participated in the bush breakfast and undertook the Mobility Tour to one of the lava tubes. The whole experience was wonderful - the lava tubes are amazing... More 

Helpful?
Thank Dinydoo
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Please everybody go and see this wonder of the world Note - book prior for the tour, you cannot go self guided! Don't be disappointed by not booking! Our guide was very knowledgeable about all the aspects - even took the time to answer my 5&6 year old boys questions! Thanks again!

Helpful?
1 Thank Stitek
Sans Souci, Australia
Level Contributor
68 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We didn't even know about this except for other travellers telling us as we got close in our travels around Aus. It is truly awesome. We are in a motorhome, the sites are huge. Some sites like the drive through for caravans are probably 20 metres long. Everything about this place gets the thumbs up. The management should be congratulated... More 

Helpful?
Thank Oldcrusty1956
Whangarei
Level Contributor
168 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 2 weeks ago

While this is not a cheap trip - yes they do charge well for this experience, we loved every minute of it. We were travelling from Charters Towers - be prepared for a long trip of seeing not a lot on the way (around 5-6 hours) - it is best to start your drive early. The Experience grounds are fantastic... More 

Helpful?
Thank p_pebbles
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We can't recommend this place high enough. The campsite was great and the amenities block was almost like having an ensure , hot water and very clean. We did the sunset and archways tours with Ian as our guide. Ian was entertaining as well as keeping us informed. No photo can do these lava tubes justice. We then had dinner... More 

Helpful?
Thank dcammo
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

Whilst the camp facilities looked nice we stayed for lunch and tour only. Lunch venue was wonderful with the old tram cars and lovely Australian bush outlook, we were even joined by local bird life including friendly kookaburras. We ordered an initial round of drinks prior to lunch however I was disappointed to see the bar had closed when I... More 

Helpful?
Thank Elissa W
Bram C, Owner at Undara Experience, responded to this review

G'day Elissa, Thanks very much for taking the time to share your feedback after your recent visit to Undara Experience. Despite our best efforts, I understand we won't make all of our guest happy all of the time so I'm sorry that your experience didn't live up to expectations. The feedback you have given me is great & I will... More 

Melbourne, Australia
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Undara experience is about a 4 hour drive from Cairns, on good roads. I did a package that included a stay in a tent (with real beds and a light), a sunset tour (complete with sparkling wine and nibbles watching the sun go down with a 360 degree view of the lava plains and a trip to see the... More 

Helpful?
Thank Leesa N
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Services
  • Free Parking
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
UNDARA EXPERIENCE – AUSTRALIA’S ACCESSIBLE OUTBACK! Only 3½ hours drive from Cairns and four hours from Townsville in Tropical North Queensland Australia, Undara can be easily accessed via the Savannah Way by conventional vehicle and is situated right on the edge of the Undara Volcanic National Park. The Undara Lava Tubes are a world class natural geological phenomenon. Huge tubes formed approximately 190,000 years ago; molten lava drained out under a thick cooler crust, leaving a series of long, hollow tubes. Today, Undara’s highly trained Savannah Guides conduct small group tours from the natural Bush Resort, into the lava tubes where visitors marvel at this incredible geological wonder. Booking Essential ... more   less 

Additional Information about Undara Experience

Address: Savannah Way, Undara Volcanic National Park, Queensland 4870, Australia
Location: Australia > Queensland > Undara Volcanic National Park
Price Range: $122 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Undara Experience 3*
Number of rooms: 45
Also Known As:
Undara Experience Australia/Undara Volcanic National Park, Queensland
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