We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Lumos Deluxe Resort Hotel & Spa

Save
Share
Kargicak Mahallesi, Gazipasa Cad. No: 21, Kargicak, Alanya 07435 Turkey
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotels.com
Priceline
Prestigia.com
$108
$87
View deal
SAVE $21
Lol.travel
otelz.com
Orbitz.com$108
View all 15 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (585)
Pool & Beach (105)
Dining (85)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
Updated 06/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Lumos Deluxe Resort Hotel & Spa
Updated 06/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 16 hotels in Kargicak
Location
Cleanliness
Service
Value
Travelers' Choice
Those who are looking for 5 Star comfort and luxury we invite you and your beloveds here to find peace. We promise you a holiday where you will feel at home, a holiday which will become an addiction with rooms which are designed for your comfort, have high quality standards, great architecture, and magnificent scenery and are decorated with an elegant taste and focus on comfort and are also cleaned everyday as hygiene is our number one priority. We are waiting for you at THE LUMOS DELUXE RESORT HOTEL where luxury and simplicity meet for you to enjoy the taste of our rich menus which are prepared with the unique taste of the Mediterranean and Far East in hygienic environments and by professional hands to give you an opportunity to get away from daily troubles, have some rest and a peaceful break from your busy work routine and spend a happy holiday with your loved ones…
Read more
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Outdoor pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Tennis court
Babysitting
Secured parking
Wifi
Pool / beach towels
Fitness / spa locker rooms
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Kids' meals
Vending machine
Poolside bar
Water park
Billiards
Entertainment staff
Evening entertainment
Table tennis
Children's playground
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Airport transportation
Business Center with Internet Access
Meeting rooms
Spa
Full body massage
Hammam
Massage
Salon
Steam room
24-hour security
Baggage storage
Chapel / shrine
Concierge
Convenience store
Gift shop
Newspaper
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
ATM on site
First aid kit
Infirmary
Umbrella
24-hour front desk
Laundry service
Ironing service
Show more
Room features
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Minibar
Flatscreen TV
Walk-in shower
Safe
Telephone
Bottled water
Clothes rack
Iron
Laptop safe
Wake-up service / alarm clock
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
Mountain view
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Mountain View
Languages Spoken
English, Russian, German, Turkish
599Reviews54Q+A6Room tips
Traveler rating
  • 365
  • 97
  • 60
  • 22
  • 55
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Ralph333 wrote a review Jan 2021
London, United Kingdom1 contribution
We visited the resort in September 2020. It turned out to be a great experience, the place is just magic! Also the food was excellent. Really enjoyed all facilities of the hotel, the beach nearby was just fantastic, we took a lot of photos to put at home to remember this vacation! Every step was just easy and so comfortable despite of the Covid. Will return again for sure!!
Read more
Date of stay: September 2020
Value
Location
Service
Helpful
Share
Compass659192 wrote a review Sep 2020
2 contributions2 helpful votes
I paid for my fiancé and her mother to travel from Kiev to Turkey and unfortunately her travel agent recommended this hotel. It is her mother’s first time travelling outside of Ukraine. Supposed to be the trip of a lifetime. When they arrived yesterday after a long days travel including a 3 hour bus trip from the airport, they didn’t have a room for them until 3.45 although the check in time is 2pm. From there it only got worse. Filthy room. No wifi. Safe unusable because instructions are only in Turkish. The reception staff pretend they don’t understand English and Russian which my fiancé speaks both languages fluently. The hotel advertises that the staff speak Russian and a English. It’s a either a complete lie or more likely it seems to be unhelpful ignorant and a pretence. The buffet was good, The pool area is closed. But there is no real attempt at keeping social distancing in any other areas. Disgraceful attitude to women. If you can cancel your reservation do so now. The manager sets the tone and as other reviews will show, he’s doing less than a barely adequate job. I expect that there will either be no response from the manager or some some totally insincere platitude such as; ....I am sorry that we have disappointed your expectations.... Mr Manager if you want to do something you still have the opportunity NOW. Departure Thursday.
Read more
Date of stay: August 2020
Rooms
Location
Service
Room Tip: Find another Hotel
See more room tips
1 Helpful vote
Helpful
Share
Marilda G wrote a review Aug 2020
1 contribution1 helpful vote
During the period of Bayram with my partner and 4 other friends decided to have a 3 days short vacation taking the the all included option in order not to worry about finding places to eat or to go out of the resort but just relax and have some rest. It is nonetheless the case, the hotel was very very crowded and there wasn’t actually any measures against the covid 19 ( only maybe the check in part) we had to wait at least 1:30 hour in line without any social distance or anything during the dinner hours and after we complained about it the employees replied that it was the pandemic problem that is why it was that queue and that they couldn’t help it. We had to take our car and go at least 30 min drive to find a decent place to eat..( 2 days in a row) It is the less to say that we weren’t pleased with that. I don’t recommend it.
Read more
Date of stay: August 2020Trip type: Traveled as a couple
1 Helpful vote
Helpful
Share
Zedbake wrote a review Oct 2019
1 contribution2 helpful votes
We spent a week here at lumos expecting 5*, however we were met with a 3* . We were upgraded to a room with a jacuzzi, which was nice .. however when we used the jacuzzi fungus and orange stuff were coming out the plugs!! Leaving yellow marks on the sides. We asked them to clean it twice and it was still dirty. And the maids don’t clean very well, dirty cups are not washed. Don’t fall or be pressured by the spa staff to get treatments! Food is bland , same thing everyday and not really accommodating to a variety of guests. There was probably two or three desserts that were nice. Nothing to do in the surrounding area, and the club at the hotel is probably the worst one we’ve ever been to. Literally 4 people in there, 3 being us and 1 being the “DJ”. There was a even a little baby in there one night Reception staff were rude and said no to every single request we made , including the use of an iron (you would expect an iron per room in a 5* hotel- theres only 5 in the whole hotel). Ladies beware of some of the waiters and bar staff ..they will try it if they think they’ve got a chance. And if they ask you to meet them after their shifts ended anywhere - DONT! We got warned against this as well. And don’t even get me started on the “A la carte” restaurant .. more like A la can’t even do a proper Chinese. It was disgusting we didn’t even touch our food. But the main waiter guy there was lovely and knows how to take a good picture! The animation team were friendly as well and always said hello, and a couple of the waiters were nice. The beach is across the road and there’s good Shisha at a place called gypsy round the corner! Pools clean and there’s always a sun bed available. Overall this isn’t a 5* hotel, and would not recommend. But if you don’t mind bland food, rude staff, loud techno music and not being able to understand anything thats going on as it’s not in English then this is the place for you.
Read more
Date of stay: September 2019Trip type: Traveled with friends
1 Helpful vote
Helpful
Share
Erdogan wrote a review Oct 2019
1 contribution
I liked the hotell really much, nice food and service. The service staff was helpful and kind, always with a smile. We spend most of the time in the pool because of many activities for both children and adults which was awesome. Extra thank to Asim for all help and attention!! Hope to see you soon :)
Read more
Date of stay: October 2019Trip type: Traveled with family
Helpful
Share
Response from lumosdeluxguest, Halkla İlişkiler Müdürü at The Lumos Deluxe Resort Hotel & Spa
Responded Oct 1, 2019
Dear Guest, Thank you very much for taking the time to share your comments with us. We will be delighted to welcome you back to our facility. We wish you a nice day. The Lumos Deluxe Resort Hotel
Read more
Previous
123456
PRICE RANGE
$82 - $213 (Based on Average Rates for a Standard Room)
LOCATION
TurkeyTurkish Mediterranean CoastAntalya ProvinceAlanyaKargicak
NUMBER OF ROOMS
331
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about The Lumos Deluxe Resort Hotel & Spa
Which popular attractions are close to The Lumos Deluxe Resort Hotel & Spa?
Nearby attractions include Lobby Lounge (0.6 miles) and Cigar Bar (0.6 miles).
What are some of the property amenities at The Lumos Deluxe Resort Hotel & Spa?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at The Lumos Deluxe Resort Hotel & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Lumos Deluxe Resort Hotel & Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Lumos Deluxe Resort Hotel & Spa?
Yes, free parking, secured parking, and street parking are available to guests.
What are some restaurants close to The Lumos Deluxe Resort Hotel & Spa?
Conveniently located restaurants include Up Hill Lounge, Plumeria Restaurant & Cafe, and Citirim Bistro Dortyol Subesi.
Are there opportunities to exercise at The Lumos Deluxe Resort Hotel & Spa?
Yes, guests have access to a fitness center, an outdoor pool, and a sauna during their stay.
Does The Lumos Deluxe Resort Hotel & Spa have an airport shuttle?
Yes, The Lumos Deluxe Resort Hotel & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is The Lumos Deluxe Resort Hotel & Spa located near the city center?
Yes, it is 0.06 miles away from the center of Kargicak.
Does The Lumos Deluxe Resort Hotel & Spa offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at The Lumos Deluxe Resort Hotel & Spa?
The staff speaks multiple languages, including English, German, Russian, and Turkish.