Had a lovely time hotel amazing food great anamation team fab Casper amazing could not fault a thing can’t wait to be back hotel staff couldn’t do enough for you staff keep you entertained all day best hoilday ever spa was amazing very clean hotel beach fab
We spent there 10 days and it was our best holiday abroad we have had so far. Hotel and other facilities are very clean. Food was delicious with so many different dishes to select each day. Restaurant and bar service teams were very kind (they serve a local alcohol ). Animation team was very nice and have offered really interesting animation events each night. Beach is big and sandy ( no need to wear special shoes) with many loungers available at any time. However loungers at the pool were occupied /booked by hotel guests early morning so it was hard to find free seats later. The location of the hotel was also great as it wasn't so far to reach Pamukkale and Ephesus from there. I can say that all people work very hard there to provide a great service at a high level. So we would like to thank the hotel team for a such wonderful atmosphere and a lovely holiday. We sincerely recommend this hotel. Thank you!…
This hotel is really good, plenty to do or not, food is excellent Entertainment team are great, very helpful Casper is great fun, loved sitting and chatting. All of the staff here are very friendly and helpful
Everything here is cool! Pool is clear looks like a glass. Restoran is perfect. Food 🥑🥝 everything at you wish. Personal very good people's, they are help us in everything. Im recommended everyone to spend hollydays in whis hotel ,🌟❤️
We enjoyed our stay at Palm Wing hotel very clean and the sunsets are to die for at the sunset bar. Food was good however at times it was cold this needs rectifying as does the amount of flies in the restaurant. We ate at the al carte which were great especially the Turkish one we had great service. Pools are lovely and no need to reserve sun bed. Pool snack bar food is good however the lack of pizza was always a problem as staff didn’t seem to be on top of preparing and cooking sufficient quantities and would often go away from the pizza station even if there was a queue - I didn’t find these members of staff very friendly which is a shame as in the rest of the hotel everyone was very friendly and couldn’t do enough. We had professional photos taken from the on-site team they were fabulous and really reasonable. We travelled with Jet2 couldn’t fault them we did a trip via jet2 to Ephesus this was fab with a great guide. We also went to Samos on the ferry this was good and I recommend it. The evening entertainment was good and the animation team work hard. The cocktails were poor and only if you paid extra did you get anything better which is a shame. The lack of air con in the restaurant and lobby was an issue as it was extremely hot no idea why this isn’t on. The grounds of the hotel are lovely and well kept. You can get a bus to Kusadasi from outside the hotel which is really cheap we also used a taxi which was ten Euros which is cheap. We enjoyed our stay…
We spent 10 days here at the begining of July for the 4th time.We were a group of 13 family and friends, We had a 1 family room and 4 rooms with pool , 3 rooms close and 1 at other pool. I choose this hotel for the 4th time because of the quality of services , the hotel , rooms, restaurant , beach, pools and yard is very clean . From morning till midnight the employes are working as the guests to have a wonderful holiday . The food is delicious, a lot of salads , grill , fresh fruits and tasty Cookies .Chef Mustafa is the Best , is the same Chef from 2016 when we first came here. He is the heart of the restaurant , he is in the restaurant from morning till evening welcoming guests.Congrat for him. Nice shows every evening .Now the negative points this year was animation team. I can make a comparison with other years , this year the hotel does not have a DJ , music was very quiet, in the morning a kind of music with no energy and vibes, may be for old people , alghought there was a lot of young people there. In the first day Marcelo tryed to do zumba , then he left , and there was not any activities like step aerobic or zumba , the animation team , does not respect the time of activities from the Board of activities , they were preoccupied to check their phones instead to do their jobes . I do not know what they are payed for . At mini disco , the girls from animation team were doing a good job. In other years was great life music , this year in 1 evening , but this music was also in silence , last year a lot of people were dancing in the evening, this year no.In the last days came Bart , with a smiley face at the animation team and we played volley ball at the beach and he was very friendly . Like him should be the all animation team members.So this year music and animation team was at the very low level , cleaning , hotel staff , food , Chef Mustafa excelent .…
Travelled on a package holiday with Jet2, who were fantastic from beginning to end. Booked a private transfer (via Jet2) which took an hour and five minutes and an hour and a half coming back. I have no idea how long the regular transfer on the coach with all the multi drops would have taken. As soon as we arrived we were met by staff who immediately took hold of our luggage and proceeded to the reception. Check in was swift when we were escorted to our swim up apt. So glad we did. It was so peaceful and serene away from the main building but quite close to everything else. The apt was spotless with a powerful walk in shower. Maybe we've been spoilt over the years, having stayed in many all inclusive hotels all over Turkey, but the complimentary toiletries were the lowest quality we've ever seen - that's if you rely on such things on holiday. Also, the mini fridge only offered a large bottle of water. Nothing else. Previous hotels in Turkey would also have cans of Pepsi/Fanta even Efes. Cannot fault the food. We would usually skip breakfast and either have a delicious home made Gozlame or go straight to lunch. We were never disappointed. The highlight for us was the Turkish a la carte. This has to be the best we've ever had , having sampled such themed dining evenings many times over the years. There several course altogether. The table service was exemplary. This, coupled with the beautiful sunset, created a perfect setting. There were shows performed every night which varied in quality. Some poor, some good. The Turkish Evening was by far the best. If you enjoy trying out various cocktails you may be disappointed at Palm Wings. There is a menu displayed in the various bar tops with only six to choose from. If you want anything not on this menu then you pay extra for the privilege. Not ideal. The staff all work incredibly hard. From reception, bar/waiting and garden maintenance they appear to be on the go all the time. The beach is ideal with soft (and very hot at times) sand. It is kept clean with plenty of sun loungers, although during high season may present a problem. We went by taxi to Kusadasi town to meet up with friends for a lovey evening out. Reception arranged the taxi for us and cost 210 TL (a little over a tenner) each way. The journey took about half an hour. Overall a fantastic holiday.…
Good facts : Great place for relaxing and having a chill holiday. The animation team this year was excellent, great with the public and very well organized / big congrats to them for their talent. The rooms are clean and spacious. Improvement facts : the lunch should be at a better hour or longer, too small difference between breakfast and lunch. The food sometimes, especially at lunch, is not well cooked - it’s raw chicken for example. The loungers should be more because most of the people don’t have where to stay at the pool or at the beach.
This is our second time here and we must say, the animation team team this year is amazing! Great fun, super friendly and always devoted to making sure the guests have a great time. The shows were far superior than 4 years ago when we last came. Very varied and always looked forward to seeing them each night. Thanks so much to the entire team for a great holiday:)
I love the hotel the scenery is amazing I love the beach the pools the games the shows the food is good most of the times. It is a very good place to visit with friend, family or relationship of course. I really loved the animation team they were really amazing funny and very active especially WISH if I were to be specific. I will definitely visit again and again.
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