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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Rooms on the 4th floor needs renovation as soon as possible because they are 3,5 stars standard now.
Very clean place where you can feel free.
To expensive massage.
Sometimes needs to wait to long time to get the drink in beach bar but polish...More
1 Thank Maciej K
Response from reception r, Υπεύθυνος Δημοσίων Σχέσεων at Rethymno PalaceResponded 4 weeks ago
Good evening!
First of all let us express our gratitude for sharing your travelling experience here on TripAdvisor. Your opinion is very important for us!
We were very glad to find out that you had a great time in our hotel and we would like...More
The hotel is an excellent choise for any kind of vacation one wishes. Excellent food, very clean, nice location and most importantly, excellent staff! Very polite, friendly and ready to meet every need we had. Honestly,I can find anything negative to say. I recommend this...More
2 Thank Panagiotis M
Response from reception r, Υπεύθυνος Δημοσίων Σχέσεων at Rethymno PalaceResponded September 12, 2018
Good morning!
First of all we would like to thank you for taking time and sharing your travelling experience here on TripAdvisor.
We were really excited to know that you stayed absolutely satisfied with every single thing in the hotel. We appreciate you mentioning the...More
Rude staff.
No coffee.
Pot luck on a decent room.
Salty pool.
Dangerous beach.
Really bad food.
All inclusive waste of time.
Drinks €10.
Ironing facilities (lack of).
Staff (lack of).
Twin rooms (nothing of the sort).
Air con not working (you’ll be told it...More
Thank Paul B
Response from reception r, Υπεύθυνος Δημοσίων Σχέσεων at Rethymno PalaceResponded September 15, 2018
Good evening!
We would like to thank you for your opinion that you've shared here on TripAdvisor. Your feedback is really important for us, that's why we’ve read it really carefully and we would like to clear some things up.
1. All the rooms in...More
All round poor experience. Massively over priced. Having stayed at hundreds of hotels globally, this is a mid-3* hotel.
We were half board and drinks are insanely expensive (€10 for a vodka with splash of tonic). Overall, food offering is below average, we tried to...More
Thank ProFlyer1980
Response from reception r, Υπεύθυνος Δημοσίων Σχέσεων at Rethymno PalaceResponded September 13, 2018
Good morning!
We would like to thank you for sharing your travelling experience here on TripAdvisor. Your opinion is very important to us, because it helps us to have an objective picture on the quality of our services and facilities and to improve if necessary....More
A very pleasant holiday. Hotel with its own beach. Everywhere nearby and a lot of shops near the hotel. Service very helpful. A special distinction for Costel in a restaurant that made sure that no customer would miss anything :). Marco, Natalia, Alexandros and Bardok...More
1 Thank Miniportal
Response from reception r, Υπεύθυνος Δημοσίων Σχέσεων at Rethymno PalaceResponded September 1, 2018
Good morning!
We would like to thank you for placing short, but yet so positive and appealing feedback here on TripAdvisor. We are always glad to know that our valued guests have met their expectations here in Rethymno Palace Hotel.
We appreciate you mentioning the...More
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Star rating provided by Expedia.
Hotel Amenities
HOTEL FEATURES
Pool
Beachfront
Free Parking
Restaurant
Free Internet
Bar/Lounge
Spa
Air Conditioning
Babysitting
Indoor pool
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Tennis Court
Room Service
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Style
Luxury
,
On the Beach
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Star rating provided by Expedia.
Hotel Style
Luxury
,
On the Beach
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
28
Price range
$82 - $223 (Based on Average Rates for a Standard Room)
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Star rating provided by Expedia.
Hotel Style
Luxury
,
On the Beach
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
28
Price range
$82 - $223 (Based on Average Rates for a Standard Room)
Response from reception r | Property representative |
Good Day.
The airport of Heraklion from the hotel is 76km.
Same the airport of Chania.
The route is around an hour and 15 minutes and the taxi costs around 95euros.
Response from bristolbest | Reviewed this property |
We had a new room and it was stunning, even had a hot tub on the terrace, not that we even knew that was going to be there, fantastic place we thoroughly enjoyed
