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Rethymnon Mare & Water Park

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Scaleta, Skaleta, Crete 741 00 Greece
Update from hotel: This property is temporarily closed until 03/31/2023.
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Traveler (751)
Room & Suite (221)
Pool & Beach (158)

About

#4 of 10 hotels in Skaleta
Location
3.6
Cleanliness
4.1
Service
4.5
Value
4.1
Rethymno Mare & Water Park is located in Skaleta, just a few meters from the beach. The hotel features a pool with sun terrace, bars, restaurants and a water park. Covering a lush 20.000-m2 natural beauty area, the property also includes a tennis court, a mini market, jewellery and two conference rooms. All rooms and suites of Rethymno Mare & Water Park combine Greek and modern style and are overlooking the pool and the Cretan Sea. Themed nights with live music are scheduled regularly. Free Wi-Fi in all public areas. Free parking on site. Children pool, animation program, kids’ buffet and mini club are offered for our little guests. Sun beds and umbrellas are available by the pool and on the beach. 24 hours Reception. Other facilities include table tennis, darts, volleyball, water polo, boccia, etc., Massage treatments upon request. Rethymno Mare & Water Park lies within 11 km from Rethymno Town and Port and 65 km from Heraklion City.
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Property amenities
Free parking
Free internet
Pool
Fitness classes
Bar / lounge
Badminton
Bicycle rental
Babysitting
Street parking
Public wifi
Pool / beach towels
Pool with view
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Diving
Tennis court
Water park
Aerobics
Billiards
Darts
Entertainment staff
Evening entertainment
Table tennis
Waterslide
Board games / puzzles
Children's playground
Indoor play area for children
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Airport transportation
Car hire
Taxi service
Conference facilities
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Massage
Massage chair
BBQ facilities
Baggage storage
Concierge
Currency exchange
Gift shop
Mosquito net
Outdoor furniture
Shared lounge / TV area
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Private beach
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Private balcony
Safe
Seating area
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Great View
Languages Spoken
English, French, German, Greek and 1 more
656Reviews38Q+A54Room tips
Traveler rating
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Mary Blk wrote a review Oct 2022
1 contribution
Nice and kind reception and cleaning staff. The kids had a lot of fun with the pool, even us, their parents had a great time! Lots of fun and well organized evening events. Totally recommended. Worth a visit for sure!
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Date of stay: October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rethymno Mare, Other at Rethymnon Mare & Water Park
Responded 4 weeks ago
THANKS A LOT FOR YOUR NICE COMMENTS WE ARE VERY HAPPY THAT YOU HAD A GREAT TIME IN OUR HOTEL WE WILL BE VERY HAPPY TO SEE YOU AGAIN best regards hotel customer service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Santi O wrote a review Oct 2022
Germany
I stayed with the family for a week, we had a great time. Spacious and clean rooms, excellent view from our balcony, superb setting and decoration. Great pool, very friendly staff, always with a smile. Congratulations to the hotel for its choices.
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Date of stay: October 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rethymno Mare, Other at Rethymnon Mare & Water Park
Responded 4 weeks ago
THANKS A LOT FOR YOUR NICE COMMENTS WE ARE VERY HAPPY THAT YOU HAD A GREAT TIME IN OUR HOTEL WE WILL BE VERY HAPPY TO SEE YOU AGAIN best regards hotel customer service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mirjam Kuijp wrote a review Oct 2022
Amsterdam, The Netherlands1 contribution
Very nice and clean hotel, with clean suites, the entire staff of the restaurant, bar, very friendly and helpful reception. All the employees are kind and always available, starting from the girls at the reception, the manager, the maitre in the restaurant, the barman. All good and at good prices.
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Date of stay: October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rethymno Mare, Other at Rethymnon Mare & Water Park
Responded 4 weeks ago
THANKS A LOT FOR YOUR NICE COMMENTS WE ARE VERY HAPPY THAT YOU HAD A GREAT TIME IN OUR HOTEL WE WILL BE VERY HAPPY TO SEE YOU AGAIN IN THE FUTURE Best regards Hotel customer service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stefan Sand wrote a review Oct 2022
Amsterdam, The Netherlands1 contribution
Spacious rooms, many amenities, good and fast internet and a large space for the car. Fantastic stay at your hotel. The excellent cuisine was very good and refined, with fantastic and courteous staff. We will return 100%
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Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rethymno Mare, Other at Rethymnon Mare & Water Park
Responded 4 weeks ago
THANKS A LOT FOR YOUR NICE COMMENTS WE ARE VERY HAPPY THAT YOU HAD A GREAT TIME IN OUR HOTEL WE WILL BE VERY HAPPY TO SEE YOU AGAIN best regards hotel customer service
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Johan Z wrote a review Sep 2022
Purmerend, The Netherlands2 contributions1 helpful vote
My advise for you is to look for something else. The place is dirty, staf isn’t friendly, drinks are bad, food is bad. Staf in the restaurant is even worse. Never wanted to go home so badly. They didn’t clean are room foor 3 day’s, we disn’t get clean towels we had to get them at the reception. The manager of the restaurant is walking around like he is a police officer looking mad, and is you ask him something he will look at you like you stupid. So i repeat, LOOK FOR SOMETHING ELSE!
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Μιχαήλ Σαρρής, Γενικός Διευθυντής at Rethymnon Mare & Water Park
Responded 4 weeks ago
Dear Drivdaaso, I am so sad to read your feedback, as your comments are truly disheartening. It is clear that for you personally our hotel did not meet with your expectations, and I sincerely regret this was the case. The majority of our guests are satisfied with all aspects of their stay, and they consider that our hotel is worthy of its official classification. I would wish to assure you that we take on board all our guests feedback, both positive and negative, as such comments really do assist us in our constant aim to offer the very best in service and facilities. Please accept my apologies and my commitment that your comments are under serious consideration for me and our team. Kindest regards Michalis Sarris General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Anne Dun wrote a review Sep 2022
Paris, France2 contributions
Friendly and always available staff, excellent food at the restaurant and varied options even for children. The Evening entertainment were always present with activities that entertain little ones and big ones. We'll be back again.
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Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Manolis Tsakalakis, Owner at Rethymnon Mare & Water Park
Responded 4 weeks ago
Dear annadu7ud, Thank you very much for your positive review in TripAdvisor and your lovely words about our Hotel. Looking forward to seeing you again for another holiday in the near future. Michalis Sarris General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Noah nielsen wrote a review Sep 2022
Kalundborg, Denmark1 contribution1 helpful vote
Our time here was great due to the animator vadim. We thank him for intertaining us and playing games with us. He was the best part about our vacation here and We love him from Noah and Tess. (PS he should get a raise)
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Date of stay: October 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Konrad M wrote a review Sep 2022
Czestochowa, Poland1 contribution
POOL bar Apollon is the Best place in hotel And Crysobalath is my favorite bartender ✌️ Ice Cream in bar is very delicious. Beer in botle are cold taste good. If you want drink without alkohol thats not problem for bartender. Every drink with alkohol is taste✋
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Rofikule K wrote a review Sep 2022
Amsterdam, The Netherlands2 contributions
It was the best vacation of my life. Perfect hotel in every way. Excellent cleanliness, delicious food with many suggestions for both adults and children. The kindness of every member of staff was significant.
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Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sachin S wrote a review Sep 2022
Bradley Stoke, United Kingdom16 contributions6 helpful votes
+1
This Hotel advertises itself as a 5 Star Hotel and in my opinion it is not even a 3 star. When I enquired about its 5 Star rating with the Hotel, they showed me a certificate in Greek issued in 2015. I have cross checked this 5 Star rating with the Greek Ministry of Tourism on phone and they have confirmed that they don't issue any ratings certificate anymore.(contact details of Greek Ministry Official can be provided on Request) I have stayed in many 4 & 5 Stars resorts around the world (including Greece) and I can definitely say this Hotel is NOT A 5 STAR. Here are my reasons below Food: most of the food is largely inedible in the hotel with 95% of the items repeated in Lunch & dinner every day. There was no food labelling for cooked food. My son, who has a fish allergy, picked up squid rings thinking they were onion rings, luckily I stopped him eating it. Also Fish Roe sauce was not labeled when we arrived and my wife who is vegetarian picked it up thinking it is Some mayonnaise dressing. I have made videos of the food served in the restaurant and it is quite clear from it the cheap quality of the ingredients used. We avoided eating in the restaurants and ended up eating outside at least once a day. I pointed this lack of labels to the main chef but he shrugged his shoulders and said it is not his problem but hotel management’s. Food appears to be recycled as boiled vegetables were soggy. Videos of Food can be provided on request Pork gyro incident: one evening pork gyros were being cooked outside and after 10 minutes of wait when they were ready, I was served about a tablespoon of Pork Gyros. When I asked for more, the chef angrily refused and told me there are a lot of people to be served. This scarcity of food & staff behaviour doesn’t reflect 5 Star all inclusive standards. Sliced bread incident: there was no white sliced bread in the restaurant for the breakfast at all which is unheard of in a 5 Star hotel. In fact one day there was no sliced brown bread even, I complained about this to the staff and was told they can’t help me as their delivery hasn’t arrived. They were neither apologetic or sympathetic to my requirement but plain rude. No decent cold drinks: very cheap/ unheard brands of Cola/ lemonade etc, were available to the customers. You can see from the attached pictures that a cheaper sugary alternative was offered. No Pepsi/ Cola being available to customers is unheard of in 5 Star all inclusive hotels. Though I don't drink alcohol, I understand from other guests that the quality of alcoholic drinks was not acceptable for 5 Star standards. Water: all the guests had to buy their own water bottles from the on-site shop as none was made available to us. When I asked for a water bottle from reception to take it to my room, I was told they can only give me water in a glass. My room was a good 5-10 minutes hill climb from the reception, imagine taking a glass of water and climbing the hill. Mostly Tap/ unfiltered water in plastic jugs was made available to the guests in the main restaurant which again in my opinion is not a 5 Star all inclusive standard. Fruit Juices: No Fresh/ Boxed juices were available at breakfast/ meal times in the main restaurant, a thing unheard of even in 3 star hotels. Spa: massage area was created from makeshift curtain separations in a big hall, again not a 5 Star standard. This doesn’t offer any sense of privacy when getting massages. See attached picture. Unsafe area near main pool: Flooring tiles near the main pool was very slippery and it was either worn out or not suitable for pool areas. This resulted in at least one accident per day and I saw 3-4 people in plasters. Two people who had accidents resulting in fractures are already copied on this email. No edible snacks in the pool bar: cheap pizza slices (which looked like cooked frozen pizza) were served in the pool snack bar. Pool snack bar often ran out of food. Rooms: my room which was allocated on arrival was small and a suffocating room with old creaky furniture and bathroom was very old & disgusting. Two single beds were joined together at right angles to provide beds for children. We were told that it was the hotel's best family suite. Video of this room can be provided on request. Untrained staff: most of the staff seemed untrained and frustrated. Lack of staff was another issue as several common areas were left unclean throughout the stay. In fact, the men's toilet near the main restaurant had no soap in the dispenser for 3 days. Admission by Staff on Hotel issues: 3 staff members on anonymous basis admitted that the Hotel was not up to 5 Star standards and things were really bad. Broken Furniture: several damaged chairs can be seen in the main restaurant. See picture attached. Animation team: no animation/ entertainment team was present on site as advertised. Taxi Drivers: Even local Taxi drivers were aware of the problems with this hotel and acknowledged that it is not a 5 Star. Names & Phone numbers can be provided on the request. Other advertised facilities: there were no volleyball/ lawn bowls as advertised. Sandwiches on arrival: please see attached picture for how the sandwiches on arrival were left for us in our room. They were not even in a plate, clearly showing untrained staffing for a 5 Star resort. Water park: the water park advertised consists of only 3 mediocre slides, again you would expect more from a 5 star resort with a water park. Access to the beach is unsafe as you can’t see any oncoming traffic. Crockery in the main restaurant: was dirty & soaked in water. A towel was kept for the guests to wipe their plates when they picked them up. Reception desk: looked like more of a 2-3 Star hotel rather than a 5 star one. Lack of air conditioning in the main restaurant. The air conditioning was never switched on in this area. Gym: There was no Gym in the hotel, which you would normally find in a 5 Star Hotel.
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Date of stay: August 2022Trip type: Traveled with family
Room Tip: Run Away from this Hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$151 - $329 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
rethymnon mare hotel, mare hotel rethymnon, rethymnon hotel mare
LOCATION
GreeceCreteRethymnon PrefectureSkaleta
NUMBER OF ROOMS
136
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RETHYMNON MARE & WATER PARK - Updated 2022 Prices & Hotel Reviews (Skaleta, Greece)

Frequently Asked Questions about Rethymnon Mare & Water Park
Which popular attractions are close to Rethymnon Mare & Water Park?
Nearby attractions include Eyes Live Lounge (4.6 miles), Marianna's Workshop (4.6 miles), and Spilies Beach (2.0 miles).
What are some of the property amenities at Rethymnon Mare & Water Park?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Rethymnon Mare & Water Park?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Rethymnon Mare & Water Park?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Rethymnon Mare & Water Park?
Yes, free parking and street parking are available to guests.
What are some restaurants close to Rethymnon Mare & Water Park?
Conveniently located restaurants include Romeo & Juliet Fusion Cuisine, Pantelis Restaurant, and Taverna Geronymos.
Are there opportunities to exercise at Rethymnon Mare & Water Park?
Yes, guests have access to a pool and fitness classes during their stay.
Does Rethymnon Mare & Water Park have airport transportation?
Yes, Rethymnon Mare & Water Park offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Rethymnon Mare & Water Park?
Yes, dry cleaning and laundry service are offered to guests.
Does Rethymnon Mare & Water Park offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Rethymnon Mare & Water Park?
The staff speaks multiple languages, including English, French, German, Italian, and Greek.