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Hotel Rethymnon Mare & Water Park

Traveler (525)
Room & Suite (180)
Pool & Beach (109)

About

#4 of 9 hotels in Crete
Location
Cleanliness
Service
Value
Rethymno Mare & Water Park is located in Skaleta, just a few meters from the beach. The hotel features a pool with sun terrace, bars, restaurants and a water park. Covering a lush 20.000-m2 natural beauty area, the property also includes a tennis court, a mini market, jewellery and two conference rooms. All rooms and suites of Rethymno Mare & Water Park combine Greek and modern style and are overlooking the pool and the Cretan Sea. Themed nights with live music are scheduled regularly. Free Wi-Fi in all public areas, free parking on site. Children pool, animation program, kids’ buffet and mini club are offered for our little guests. Sun beds and umbrellas are available by the pool and on the beach. 24 hours Reception. Other facilities include table tennis, darts, volleyball, water polo, boccia, etc., Massage treatments upon request. Rethymno Mare & Water Park lies within 11 km from Rethymno Town and Port and 65 km from Heraklion City.
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Property amenities
Pool
Restaurant
Free parking
Bar/Lounge
Free Internet
Spa
Airport transportation
Babysitting
Concierge
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Public Wifi
Tennis Court
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Room features
Air conditioning
Refrigerator in room
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Family
525Reviews
32Q+A
51Room tips
Traveler rating
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Time of year
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Popular mentions
For our first holiday in Crete we were not disappointed. Awaited at the airport by the hotel shuttle bus, we were received at the hotel Rethimno Mare with warm hospitality by Cristina et Grigoris (besides the whole reception team was full of attention to tourists). Even so late in the night the restaurant remained open waiting for us and the waiters were very welcoming (we very much appreciated). By the way during our stay, every day Nikos and Mihalis, the heads waiters (maîtres d’hôtel) have charmed us with their attention. The hotel is magnificent. In reality it is a great hotel complex composed of several buildings that spreads on a hill. The landscape is wonderful with view on the sea and on the mountain. Beautiful gardens arranged in tiers, 2 swimming pools (one for childrens, another with bar for adults) and private beach by the sea. The hotel also has a tennis court, spa, disco, meeting room, and bar with large terrace open to the sea, Our large room with terrace offers us all the comfort and modernity : tray of fruits, kettel, tea, coffee, fridge with bottle of still water, safe, TV, air conditioning and wi-fi (which by the way works flawlessly throughout the hotel). A well-equipped bathroom with shower, hairdryer, bathrobe. Impeccable household evry day. Easy access to all hotel opportunities : wide corridors, lifts even for access to the beach (by the way an wheelchair user was able to take advantage of all the opportunities of the hotel) A young team of animators (especially Federica and Oskar) offers entertainement for both adults and childrens We would like to thank all those who through their work have assured us an unforgettable holiday in Crete.
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Response from Manolis T, General Manager at Hotel Rethymnon Mare & Water Park
Responded 1 week ago
Dear Cestnous2, What a wonderful feedback! Thank you so much! We are more than happy that you enjoyed your stay at the Rethymno Mare & Water Park and left with the best impressions and memories. Kindly rest assured that we will hand over your kind words to all staff members mentioned above. We do hope that you will come back to the wonderful island of Crete many more times in the future and maybe visit our hotel again. In this case, please do not hesitate to contact us in advance for any wish you might have. It will be a pleasure to assist you. With many thanks and kind regards Rethymno Mare & Water Park Hotel Management
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We had a great stay here at this hotel. Good food and very nice serviceminded staf. Great Animation team and the kids loved the waterpark and pool. Recomend to go in june, not to hot or crowded. We will defenetly be back.
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Review collected in partnership with this hotel
Response from Manolis T, General Manager at Hotel Rethymnon Mare & Water Park
Responded 2 weeks ago
Dear Dream 00498848438, Thank you for this wonderful feedback and the best possible rating! We are really happy to read that you enjoyed your holidays with us and left our hotel with the best impressions and memories. As correctly mentioned, June is indeed an ideal month to travel, especially with kids. In case you would like to spend your holidays again at our hotel, please do not hesitate to contact us in advance for any wish you may have. It would be a pleasure to welcome you back and to treat you like a repeater guest. With many thanks and best regards Rethymno Mare & Water Park Hotel Management
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Very friendly staff,for instance we decided to rent a car at breakfast for a one day roadtrip, I went to the reception to ask if he could get us a car and 15 mins later it was outside the hotel.loved the all inclusive, great food good variety,kids loved the pool area(and dad too). Big plus to the animation team,stayed one week.
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Response from Manolis T, General Manager at Hotel Rethymnon Mare & Water Park
Responded May 13, 2019
Dear Jonas S, what wonderful and kind comments! We are absolutely thrilled to read that we could contribute to a memorable time during your stay and that you enjoyed the food, the pool area, the animation and of course the service at the Reception. With great pleasure we will share your feedback with all the staff and do hope to have you back for another delightful stay on Crete. With kind regards Rethymno Mare & Water Park Hotel Management
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Ok experience. Hotel rooms cleaning left a lot to hope for (Why do not clean under the beds or drainage before a new quest? Or why do not swipe the the floor even once during the stay?). Location nice, liked the steep setting and the views. However nothing else the in the close proximity, 30min bus connection to Rethymnon. Pool areas very nice. All-inclusive offering at the pool not very tempting, local sprit with artificial sweet mixtures, best choice was coffee and beer. Ice cream choices nice, most snacks the same as with lunch or dinner. Breakfast, lunch & dinner satisfactory with the grill offering, not much variance though trough the data. The "management" of the hotel especially during the meal times very weird, not sure if just black humor or just bad customer service. Employees seemed to be concerned of the management, as there was video survaillence for eg. to the pool bar on customer interaction. Nice surroundings but weird feeling.
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Response from Manolis T, General Manager at Hotel Rethymnon Mare & Water Park
Responded May 12, 2019
Dear Member beenthereoncenotmore, We would like to thank you for your feedback of your recent stay with us and are happy to read that you liked the location and the pool area. On the other hand we are disappointed to read that you did not enjoy every aspect of your holidays and would like to apologise for any inconvenience caused. Please rest assured that we will investigate the areas of concern you raise in your review, as it is our priority to make sure our guests have the best experience while staying with us. Once again thank you and we do hope to have the pleasure of welcoming you back to the beautiful island of Crete. With best regards Rethymno Mare & Water Park Hotel Management
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+1
My son and daughter and I stayed for 1 week. The hotel management and staff are very good. On arrival we were allocated a better room than the one we had originally booked. I appreciated this but unfortunately the electric socket by the bed in the room did not work and a switch in the bathroom above the shower was hanging off the wall. The towels were stained and very worn and the robes where very old and faded and both the towels and robes were still damp. The bath was also rather yellow and stained and the plug area was extremely dirty and mouldy. I was disappointed as I expected better than that for a 4 star rated hotel. So I did go to reception and I spoke to the management. They did put everything right as soon as they could with the linen and the following day we were moved to a much bigger airier room that we preferred to the junior suite as the partition in the suite made the main room very dark. We were very happy with our room from that point on. The food was very good. There is a great range on offer and you can always find something you like. The waiters are extremely helpful and attentive. Nikos was brilliant and always was very helpful and treated us like old friends every time we arrived. The very best part of the holiday for my children was Oskar and Fredrica from the animation team. They put in a huge amount of work to keeping the kids and adults entertained with games and sports throughout the day. They are both a huge asset to the hotel and have it would seem boundless enthusiasm for their work. They are often tag teaming to ensure all guests have an opportunity and a suitable activity to take part in. Oskar is constantly talking to all the guests and providing a very unique view of life and Fredrika provides an essential and very pro-active role particularly patiently entertaining the children in the mini club and my son was very impressed with her football skills and boundless energy. Overall we had a fantastic holiday and the pools and outdoor facilities are excellent. We also visited Rethymnon town and port. We went to Fortessa Castle and saw the ancient fountain in the town. We had pancakes in an excellent little creperie called La Piazza which was very good value. Do use the local bus service as it is very good value and clean transport. The drivers were also very helpful when you don't know where you are! The tiny "supermarket" down the road is run by a lovely chap called Tony. On our final day (Wednesday) we went horse riding which the hotel reception arranged for us. We had a wonderful ride on safe horses and the countryside and views were fantastic. Christina from the reception team also deserves a special mention as she was also very very helpful and understanding when we had a few issues on arrival. We would like to thank her and her colleagues. The beach area was not as nice as we had hoped but that was not the hotels fault as bad weather earlier in the year has wrecked lots of beaches on the island and it's a struggle for them to clear and make good again when so much has been washed away. The lobby/lounge area is best for WiFi along with the pools and other public areas. I think the star ratings in Greece are not quite the same standard as in other countries at the moment but on the whole we had a lovely stay and it was the attentive and caring staff that made it a great place to be.
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Response from Manolis T, General Manager at Hotel Rethymnon Mare & Water Park
Responded Apr 18, 2019
Dear 302samanthas, we thank you for publishing your feedback on Tripadvisor, after your recent stay at the Rethymno Mare & Water Park. Concerning your comments about the room we would like to apologize for any inconvenience caused and inform you that all the maintenance has already been updated, in order to hand over the room in good condition to other guests . We are very happy to read that your overall stay was to your satisfaction and that you enjoyed your vacation on Crete. Your kind words about the staff and the food will be handed over with great pleasure to all team members. We thank you once again and do hope to welcome you back. Rethymno Mare & Water Park Hotel Management
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PRICE RANGE
$144 - $341 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
rethymnon mare hotelmare hotel rethymnonrethymnon hotel mare
LOCATION
GreeceCreteRethymnon PrefectureSkaleta
NUMBER OF ROOMS
132
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