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Skaleta, Crete 741 00 Greece
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1288)
Pool & Beach (283)
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 02/26/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Creta Star Hotel
Updated 02/26/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 10 hotels in Skaleta
Location
Cleanliness
Service
Value
Travelers' Choice
The Creta Star is an all-inclusive hotel on the wonderful beach of Skaleta. This 4-star hotel offers quality accommodation and great facilities for adults only in a pretty location. The hotel has 324 guest rooms, most of which have views over the sea. Each room is brightly decorated, includes a modern bathroom and features a balcony or terrace. All meals and selected drinks are included in the all-inclusive package at the Creta Star. Buffet-style meals are served in the main restaurant or at the snack bar and guests can enjoy a great choice of international food, plus of course many Greek dishes. In our Italian Restaurant during dinner you can enjoy our chef’s specialties, reservation required. Leisure facilities at the hotel include 2 swimming pools, 2 tennis courts, archery, mini-golf, one basketball stand as well as table tennis. Sauna and massage from our experienced cooperator are with charge. We speak your language!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Canoeing
Airport transportation
Wifi
Indoor pool
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Poolside bar
Mini golf
Tennis court
Billiards
Darts
Entertainment staff
Evening entertainment
Table tennis
Car hire
Conference facilities
Banquet room
Meeting rooms
Spa
Baggage storage
Concierge
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Safe
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Great View
Languages Spoken
English, French, Russian, German and 2 more
772Reviews139Q+A70Room tips
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Popular mentions
Philip P wrote a review Sep 2020
3 contributions6 helpful votes
The entrance,reception and gardens to this hotel are lovely but the first room we saw was down a few dark stairs it was small and had a shared balcony we did not accept it, the rooms were very dull and drab, wood chip on the walls and bathrooms were dated. The corridors were dark and hot, there were air conditioners all around but did not see them switched on once. 90% non British occupancy vast majority of which seemed to smoke even in some eating areas, being non smokers it was hard to escape it. Out of 2 weeks we could only swim in the sea once comfortably as it was so rough make no mistake the beach is not user friendly lots of large rocks . This hotel has rules like dress codes but they do not stick to any of them, people in eating areas in swimwear. The evening entertainment team were a lot like watching Crackerjack but they tried hard. The search for sunbeds started about 7 am, if you had not claimed them by 8 am you had no chance. This hotel is very remote. The staff were good as was the food but not 4 star, we would not return to this hotel.
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Date of stay: September 2020
2 Helpful votes
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Response from kostas korakis, Guest Services / Front Office at Creta Star Hotel
Responded Sep 24, 2020
Dear Guest PhilipP1337 , Thank you for choosing our Creta Star Hotel for your vacation. We would like to mention that our hotel is multinational. Each week, the percentages of all nationalities are different, but first come the guests from Europe. We do not make discrimination among our guests, a factor which is proven by the extremely high percentage of repeated guests from different countries, which proves the excellent quality of service from our staff. The town of Rethymno is 12 km away. The bus runs every hour until late at night and the bus stop is exactly in front of our hotel. In addition, the nearest small town is at a distance of 6 km, is named Platanias where guests have the opportunity to find discos, bars, many taverns and also shops of all kinds. Also, around our hotel and in a distance of 700m are located a few taverns, two bars and super markets. Heraklion is 65 km far. We kindly inform you that we do not have rooms at the basement and the corridors are pretty wide! In all brochures is mentioned that the Air-Conditioning is in function from 15/6-15/9!! Also, we would like to inform you that, like all previous years, this winter renovation works took place . We renovated 150 rooms of various categories and bathrooms in 2018 and in 2019 too. Smoking is not allowed in all internal areas of the hotel, but during lunch which is served at the snack bar, meaning outside, can happen! Our beach is a paradise for sea turtles Karetta Karetta and has a length of 400m and every year it was awarded the blue flag, indicating that the natural beach meets all the regulations.In the sea there are parts with rocks, but also sandy parts. There is good access to the sandy beach and the sea. Regarding the swimming in the sea, we cannot do anything, it depends on the weather conditions. Sometimes the weather happens to be windy, but you also enjoyed nice days. We would like to point out that all tour operators have already been informed about the ban on reserving loungers and parasols. We try our best to keep it. Due to Covid-19 protocols, we should keep a certain distance between the umbrellas so that it is impossible to offer more! Our goal is to keep the dress code. As soon as we realize that a guest has not kept it, we inform them accordingly to change their clothes. On arrival it can happen that guests do not have pants, that is the reason that we are more flexible only for the first day. Our kitchen employees, our restaurant team, our animation team and not only, are trying their best and they work very hard under the Covid-19 protocols. So, the restrictions at the animation program are high! Thank you again for your visit. We will be glad to see you again among our guests, on your next visit to Crete. With our best regards, Guest Relations Department
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izzii wrote a review Sep 2020
Jersey, United Kingdom27 contributions12 helpful votes
Hotel's Favorite
What an amazing holiday we had ! Hotel , food and staff absolutely lovley, everyone following new rules that are in place due to pandemic, but The GEM of this hotel is their animation team - Krasi , Maria, Mira and Ivatz ( hope i got all the names right ) . We loved to see your energy every day and how much you love what you do , you even managed to get us to do water aerobic and dancing - even we dont normally do this stuff . We really enjoyed vening entertainment. Would definitely recommend this hotel !!! And you never know we might be back soon .
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Date of stay: August 2020Trip type: Traveled with friends
2 Helpful votes
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Response from kostas korakis, Guest Services / Front Office at Creta Star Hotel
Responded Sep 9, 2020
Dear ilzukins, Thank you for your choosing our Creta Star hotel for your vacation and your perfect 5* review!. We take great pride in offering memorable experiences complete with top notch service from our colleagues and it is a pleasure to know that we achieve our goal. Also, it is very important to say that we are very grateful for your nice comments about our animation team. It is their infectious enthusiasm. We provide not only during the day a wide range of leisure and sports activities, but also entertaining evening - shows that make the stay of our guests an unforgettable experience. We look forward to welcoming you again and until then we wish you ... happy memories of your stay with us. With our best regards, Guest Relations Department
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Monika wrote a review Sep 2020
46 contributions51 helpful votes
It was was my third time in Creta Star hotel, so of course my rating is 5/5 stars. I should be there in June 2020 but due to epidemiologic situation I had to rebook it for September. My biggest concern was how the kitchen staff will work under completely new situation - limited guest number in a dining area and lack of self service. I remembered that hotel has themed-dinners and now I was wondering if there will be enough food options (like vegetarian). There was no need to worry, I never waited in queue longer than about 3 minutes! First you have to collect your plate and Fotini and Cristal (if I remember correctly name) done great job in managing hungry guests! Then you have to choose what you want to eat, but you can't touch it yourself, but no worries - the wonderful team of Maria, Maria, Eleni, Sofia and all staff that names I forgot to ask help you and quickly gives you what you want. And there's no rush, you can walk around and decide but still the other hungry guests are not watching you like they want to kill you because it all goes so perfectly quick! Ladies you are doing your job great! And I had opportunity to practice my Greek so I ordered almost all the food in Greek and wonderful team told me new words and even recipes. Also big thank you goes to Manolis - waiter in the non-smoking pool area for a great service and delivering spoon to eat a dessert before I even asked :D If you are concerned about disinfection in dining areas, please don't be. All the hotel staff disinfect all tables and chairs and even sunbeds! The rooms are cleaned every second day. About sunbeds, Creta Royal is closed but you can use it's garden and pool, so there's no super terrible crowd in the hotel garden. I spent wonderful two weeks there and I would like to thank all the hotel staff for their hard work! And yeah, there's hotel goose that walks around beach and Creta Royal garden :) Dear manager Mr Kostas, I would be grateful if you print this review and give a copy to the mentioned personel as my megálo efcharistó for the outstanding hospitality.
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Date of stay: September 2020
Rooms
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2 Helpful votes
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Response from kostas korakis, Guest Services / Front Office at Creta Star Hotel
Responded Sep 15, 2020
Dear Mrs LadyDalek , First and foremost, we would like to thank you for having chosen our Creta Star Hotel for your recent visit to Rethymno and for taking the time to review this visit with 5*. To begin with, let us just say what a great pleasure it was to have youwith us at the Creta Star recently. It sounds like you had a lovely stay at the Creta Star and we are thrilled to read that you enjoyed the nice location which offers serenity to our guests, the good food quality and the friendliness & helpfulness of our staff. You have many greetings from our Manager and we will pass your nice comments to our staff. We really do hope to have the pleasure of welcoming you back to our hotel for your next holidays. With best regards, Guest Relations Department
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Alex Le Garignon wrote a review Sep 2020
3 contributions2 helpful votes
Me and my best friend spent the last 8 days at this hotel and it was amazing all the staff are so friendly and very helpful as well as being strict and following all the covid 19 rules. But the best part was The Animation Team they are fantastic bubbly people with so much energy and they have so much for you to do from aqua aerobics, yoga, tennis and aqua dance and the evening entertainment is so much fun they do really get you all involved. Thank you for an amazing time xx
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Date of stay: August 2020Trip type: Traveled with friends
2 Helpful votes
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Response from kostas korakis, Guest Services / Front Office at Creta Star Hotel
Responded Sep 2, 2020
Dear member Alegarignon, Thank you for your 5 star rating for Creta Star Hotel. We pride ourselves on offering our guests unforgettable experiences complete with first class service from our colleagues. Also, it is very important to say that we are very grateful for your nice comments about our animation team. It is their infectious enthusiasm. We provide not only during the day a wide range of leisure and sports activities, but also entertaining evening - shows that make the stay of our guests an unforgettable experience. We would be delighted to see you again in our property on your next visit in Crete. Best regards, Guest Relations Department
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Suphannee A wrote a review Aug 2020
London, United Kingdom87 contributions53 helpful votes
+1
Pros. Sea views in most rooms. Adult only Hotel. Room is clean and big space. Enough space by the beach. Beautiful garden. Corns. Location out of town (but we hire a car so not a problem for us) Old, out date hotel. Old facilities. No safety box in the room. You can rent weekly at the reception. Staff didn't seem friendly, except one or two at the breakfast area. All Inclusive is not what we are looking for however we pick this hotel because of the beach space and adult only hotel. We managed to book the room with Breakfast here . I have to say during our stay we felt uncomfortable most of the time when we have to contact with hotel staff. Staff didn't seem friendly, except one or two at the breakfast area. They seems very aggressive towards us plus no communication in this hotel whatsoever. For example. 1.Up on arrival we got a room upgrade which is nice thank you. However, there was no information from the reception regarding the hotel or service in the hotel. The hotel provides 2 bottles of the water up on arrival only the rest of stay you have to buy. When we asked for more water the man at the reception said NO and reply to Must go out and buy or go to Tervana on the beach. When we went to Tervana on the beach asking for a bottle of water a lady at the bar all most shout you have to pay. Yes we know just give a water I was nearly faint coz of the heat but what they worried is to make sure we have to pay. 2.The Tervana on the beach not open every night. One night we back from sight seeing a bit late so we think its good idea to grab something at the restaurant instead of going out . when we arrive a man with blue tie ask if we have a reservation or not when we said no, he shouted at us no reservation no table go to talk to reception and walk away left us strand with all the guest look at us .Terrible feeling!! So we went back to reception at that time they informed us this restaurant not open every day and we have to make reservation via reception but we are not all inclusive guest so we have to pay EUR40pp again we were never been in form about this info. The lady at reception made a phone call to the restaurant and said we can go and pay direct to them. We never go back as we don’t want to face that man again. 3.Towels exchange 10am to 17pm first day on the beach we try to change towels at 16:50pm nobody at the beach. We try to ask the staff at the pool believe me or not when he see me walk to him he turn himself and walk away. We took towels back and speak to reception and explain we will leave the hotel at 8 am in the morning at the end housekeeping brought us new towels. At breakfast some staff split water on our table (happened twice during our stay) they never say sorry or come back to clean for us. 4.In room facilities everything is old from the key room to A/C , the telephone in room has no information or directory if you need to contact staff what number you should dial. The room has plenty drawers however some of them can’t even open. The room wall has no sound proof you can here people talking in the corridor or people walking the room above you. We deeply in love with Crete and others Greek islands and will go back but not a hotel for us to return too. the hotel is totally set up for German guests.
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Date of stay: August 2020
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4 Helpful votes
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Response from kostas korakis, Guest Services / Front Office at Creta Star Hotel
Responded Aug 24, 2020
Dear Mrs. Suphannee A, Thank you for choosing our Creta Star Hotel for your vacation. We would like to inform you that this winter, like all previous years, renovations took place. We renovated 150 rooms of various categories and bathrooms in 2018 and in 2019 too. In all brochures is mentioned that the safety box is located at the reception with charge. In all brochures is mentioned that only upon arrival there are two bottles of water in the room and also various departments of the hotel are open until midnight, where guests can direct themselves if they need something (ex. a glass of water and many others). Also, our mini market provides bottled water in very reasonable prices. Additionally, in all brochures is mentioned that the Tavern is open three times a week and a reservation is required at the reception, due to the limited capacity! Always the bed & breakfast guests pay if they wish to consume more than their breakfast! The specific dinner is free for the All Inclusive guests. Due to the Covid-19 protocols directories are not allowed in rooms, so we provide you all the information in a scanned form-QR code in your room, it is located under your mirror! We would also like to mention that our hotel is multinational. Every week the percentages of all nationalities are different. We do not discriminate among guests, a factor proven by the large number of repeat guests from different countries. The city of Rethymno is 12 km away. The bus runs every half hour until late at night and the bus stop is right in front of our hotel. In addition, at a distance of 6 km the nearest small town is called Platanias, where guests have the opportunity to find discos, bars, many taverns and also shops of all kinds. There are also a few taverns, two bars and supermarkets around our hotel and at a distance of 700 m. The large number of repeat guests from different countries proves the excellent service quality, the location and the culinary delights. We work to ensure that our guests want for nothing. We wish you all the best, but please before booking a hotel you should be informed about the hotels facilities and offers. Best regards Guest Relations Department
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PRICE RANGE
$116 - $241 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
creta star rethymnon
LOCATION
GreeceCreteRethymnon PrefectureSkaleta
NUMBER OF ROOMS
324
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Frequently Asked Questions about Creta Star Hotel
Which popular attractions are close to Creta Star Hotel?
Nearby attractions include Spilies Beach (2.3 miles), Eyes Live Lounge (4.3 miles), and Marianna's Workshop (4.3 miles).
What are some of the property amenities at Creta Star Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at Creta Star Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Creta Star Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Creta Star Hotel?
Conveniently located restaurants include Romeo & Juliet Fusion Cuisine, Thavma Coffee Drinks & Cretan food, and Pantelis Restaurant.
Are there opportunities to exercise at Creta Star Hotel?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does Creta Star Hotel have an airport shuttle?
Yes, Creta Star Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Creta Star Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Creta Star Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Creta Star Hotel?
The staff speaks multiple languages, including English, French, German, Italian, Russian, and Greek.
Are there any historical sites close to Creta Star Hotel?
Many travelers enjoy visiting The Venetian Fortezza (7.7 miles), Agia Irini Convent (7.5 miles), and Minoiko Nekrotafeio Armenon (9.5 miles).