Very nice and beautiful hotel. The staff is very friendly. Breakfast and dinner buffet is so delicious......beach ist so beautiful.... 2 small things, I hope can improve. 1. The two swimming pool is closed too early. One is until 18 o'clock, one is until 19 o'clock. As you know going to creta, people always want to more sight seeing...so after sight seeing, come back hotel, swimming pool is closed...if swimming pool can open until 22 o'clock. That is much better. 2. 5 star hotel, but only 2 glasses in room...there are no glasses for drinking water....🤪🤪🤪 But anyway, it is very good hotel 👍👍👍👍
Have just returned from my first visit to this hotel, stayed for one week, 8th-15th October and have to say it was one of the best places I have stayed. The staff are wonderful and just want to make your holiday special, the food was superb, we were all inclusive, which has to be the best value ever. The hotel is very clean and comfortable, and can’t wait to return.
There's a lot we could say about the four hours we stayed in the Creta Royal before having to make an emergancy booking at another hotel nearby. But put simply: Do not book if you want luxury. The rooms are dated and dark - clearly there's been no love given to them since the 90's. Everyone spoke German to us, despite us saying we spoke English. The food was not fresh. Our room had live electrical wires dangling above the shower. The whole hotel needs a makeover to bring it in line with basic modern standards. Put simply - this hotel fell so far below our expectations and acted a stark reminder that five stars doesn't always means luxury. Avoid.
Just returned from a 10 day holiday here and enjoyed everything about it. We had a lovely room with beautiful sea view. The room was cleaned every day with fresh towels etc always plenty of hot water too. Had to take the bus into town but the buses ran frequently and not expensive so no problem. Every member of staff had a friendly smile and was very helpful to everyone, though we had no problems atall. The food was delicious and so well cooked and full of flavour, always hot and well presented as well. Would highly recommend this hotel if you want a nice relaxing quiet holiday.
My wife and I have just returned from an eleven night stay at the Creta Royal. We usually seek out Adults Only hotels, ideally All Inclusive. I have read a number of the other reviews, and would agree that this is not the place for you if you are looking for evening entertainment (although I believe you were able to go to the sister hotel next door) or any form of activities around the pool. There wasn’t even any music playing in the background, just blissful peace and quiet! Yes the vast majority of guests appeared to be German, and kept themselves to themselves, Brits were a bit thin on the ground. Heho, if I want to meet new British friends I can do that at home! We found all the staff to be very welcoming and friendly, especially the two ladies, both called Katerina, who ran the Pool Bar and Sunset Bar. Nothing was too much trouble for the staff, and they were all able to converse with you in English. We enjoyed the meals on offer, the quality was good and there was always plenty of choice. We especially enjoyed lunch down in the small restaurant on the seafront, that was really nice. And for those like me with a sweet tooth, the puddings were excellent. So, the diet starts tomorrow 😂 There wasn’t a great deal to do locally, although I did discover a nice walk along the shore after a few days. That became my daily exercise. We did get the local bus into Rethymnon a couple of times, and spent a nice morning wandering about the shops. Downsides. If Im being honest, the hotel, whilst very clean and looked after, is a little bit tired. Its not really what you would expect from a five star hotel in the UK. Mainly the bedroom. One constant niggle was the single plug socket in the bedroom which just isn’t enough for a couple with 2 phones, 2 Kindles, an iPad etc etc. Maybe other rooms were different. We only had one (huge) magnetic key so couldn’t leave the electricity on when we weren’t there. And, as an engineer, I found it impossible to figure out how the aircon worked. Guess I could have asked I suppose 🤷♂️. All these were minor points though. We really enjoyed our stay, loved the ambience and the friendliness of the staff, and would definitely think of going back! Although I might hire a car next time!…