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Koukounaries 37002 Greece
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 02/22/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Skiathos Palace Hotel
Updated 02/22/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 15 hotels in Koukounaries
Location
4.6
Cleanliness
4.5
Service
4.3
Value
4.1
The Skiathos Palace Hotel is built on a hillside, overlooking “Maratha” beach and one of the most widely known beaches in Europe, the famous “Koukounaries” beach (both beached are awarded with the “Blue Flag”). Situated only 10kms from Skiathos Town and set in a pine forest at the north-west corner of the island, the hotel's pool and restaurant areas are offering views so spectacular that they will take your breath away!The hotel has 249 rooms and 9 suites, all with air-condition, private bathroom, satellite TV, telephone, 3-channel music, mini-bar and balcony. Skiathos Palace Hotel offers many facilities such as 24-hours reception, safe deposit boxes, currency exchange, swimming pool, tennis court, indoor-lounge bar, poolside snack-bar, room service, mini market, car/motorbike rental office, Wi-Fi access, children's playground, baby sitting, laundry service & parking.At the beautiful beach of Koukounaries under the hotel, all water sports are available. The hotel offers indoors and outdoors dining. The main restaurant serves American breakfast and the best of European and Greek cuisine. At the roof top grill restaurant “The White View” you can enjoy the magnificent panoramic view and taste the famous greek “taverna style”, with delicious barbecue, other local dishes and exceptional sea food. For relaxation and sunbathing, guests may choose between the large outdoor fresh-water pool and the famous “Koukounaries” beach or the peaceful “Maratha” beach, which is organized by the hotel.The hotel's conference and banqueting facilities are ideal for those who want to combine fun and relaxation of a resort with creative, organized conferences. The five conference rooms are located on the premises of the Skiathos Palace Hotel and can be equipped with all technical requirements. The hotel is constantly renewing its services and it was awarded the international certificates ISO 9001:2008 (hotel services), ISO 14001:2004 (System of Environmental Management), ISO 22000:2005 (System of Food Safety Management) and the eco-labels “Green Key” and “Travelife”. You are invited to enjoy the exceptional standards of hospitality and service for which Skiathos Palace Hotel is noted: Management and team of highly trained professionals will be delighted to satisfy your every wish.
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Property amenities
Free parking
Internet
Pool
Free breakfast
Beach
Windsurfing
Kids club
Airport transportation
Parking
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Poolside bar
Rooftop bar
Evening entertainment
Tennis court offsite
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Foot massage
Full body massage
Hand massage
Head massage
Massage
Massage chair
Neck massage
Rooftop terrace
Baggage storage
Concierge
Currency exchange
Gift shop
Outdoor furniture
Shared lounge / TV area
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Interconnected rooms available
Minibar
Refrigerator
Flatscreen TV
Bath / shower
Private balcony
Room service
Safe
Telephone
Wardrobe / closet
Private bathrooms
Wake-up service / alarm clock
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Room types
Mountain view
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, German, Greek, Italian
2237Reviews158Q+A100Room tips
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Laura-Michelle C wrote a review Aug 12
London, United Kingdom19 contributions8 helpful votes
+1
We booked this holiday pre covid. We eagerly awaited 2 years to arrive and explore this beautiful country. Skiathos itself is beautiful. Hot, scenic and plenty to do. Koukanaries has one of the best beaches, a few nice restaurants and a resonably priced supermarket. Its quiet and pretty. There is an excellent bus service, easy reach of neighbouring Troulos and Skiathos Town. As such one of the positives of Skiathos Palace Hotel is its location and breathtaking panoramic sea views. That said, unfortunately this is one of the only selling points to this hotel. We were highly disappointed by this hotel and its service, not least as the holiday cost us in excess of £4000 for Bed and Breakfast only so I expected much more but also as service and accommodation we're poor quality. I will outline the specific concerns and the positives below to assist prospective tourist to appraise whether they wish to book this hotel. Frankly, I wouldn't recommend it. Positives: - the views from the pool area are phenomenal - well maintained gardens (pretty mountainous setting) - easy reach (5 min walk to Maratha beach) though steep steps so not ideal for those with mobility issues or infants in pushchairs (as we had) - the porters "bell boys" particularly Paoblo work incredibly hard to carry luggage up and down several flights of stairs as there is not one single lift in the hotel and the hotel and its facilities are spread out across multiple floors - Effie (waitress) in the pool snack bar. Always smiling and working quickly to clear tables and provide service. Despite how busy she is she takes time to say hello and get to know you. - communal shower rooms, reception and communal toilets are very clean and well maintained - on main bus route so access to all areas of the island is easy - free shuttle bus to the beach and skiathos town - snack bar at Maratha beach is owned by the hotel so service can be charged to the room saves carrying cash - the waiters at the beach snack bar are attentive and helpful Negatives (which for us massively outweigh the positives) - we booked an executive sea view room with large balcony costing us a room supplement of over £1800. It was meant to be a special holiday following my partners ill health this year and the all clear from cancer. When we arrived TUI had changed our booking to a standard mountain view room. This was to be fair TUI fault and not the hotel. TUI rep stated that it was because we were traveling with an infant under 2 and the room type booked was not suitable. George the general manager however said this was not the case and they do allow infants. Nonetheless, the room type we booked was not available and we are yet to be refunded the room supplement fee via TUI. - We arrived to our standard mountain view room. We did not have a view of a mountain. Rather we had a bush and a bit of greenery to the right and to the left the back of the restaurant where staff smoked. - The balcony was 6th floor so high up. There was broken tiles and brick with rubble where the balcony had corroded. My children's legs could therefore fit under the rail. It was unsafe. - There was rust and mould throughout the bathroom, it smelt heavy of damp and the extractor fan did not work. - There were ants in the light shades. Dust on the furniture and a blood stain on a pillow case. - Both the sink and bath were clogged with hair (not our hair) and a plug was missing. I did not wish to bath my children in a mouldy bathroom but even if I wanted to, I couldn't anyway due to an inoperable plug. - the floors were sandy and unclean. - the balcony doors squeaked so woke our children when we went to open them. - it was not a 5 star standard room let alone not the room we paid for. We complained imminently to reception staff. Who seemed simply disinterested. They simply said there were no other rooms available but they would send housekeeping to clean the floors. Over 24 hours no housekeeper arrived. I asked to speak to the general manager George who simply refused to come out of his office to discuss the issue. He chose to use his reception staff as a go to messenger between us. No wonder they rarely crack a smile they are run down dealing with complaints and doing the managers job. Grossly unfair on them which in turn means they are frustrated with customers who complain. Piss poor customer service at best! - Having got no where with the room issues nor access to discuss with the manager. I complained to the TUI rep Chris. Chris was helpful and very apologetic. She tried to seek a room change for us with the manager and even looked for other local hotels as we were so unhappy with the customer service and room accommodation. She too struggled with the manager who seemed very inflexible and lacking in any kind of compassion for customers and his own staff who were receiving the brunt of all complaints (many other families complained too). However he agreed a room change for the Friday. 4 days after raising the initial concern. We were placed in a standard room with partial sea view. This room was much better in the sense that the bathroom had been refurbished, balcony was not dangerous like the prior room and it was generally brighter. At this point we were now more optimistic (how wrong were we!?) - The room had only two single beds pushed together. We assumed they'd forgotten the baby cot and sofa bed. We tried to call reception to request a cot and another bed. However the telephone in the room did not work. We therefore had to attend reception in person. - The reception staff did not really understand our concern. They said "your children are only small can you not all sleep together". I explained the dangers of co sleeping as a 4 with a 5 month old. The staff member said "I am sorry but we have no more beds. It's a big problem as we have lots of families here and are fully booked. We can try to get you a bed tomorrow when someone departs". I told them it was not good enough, there was no where physically to sleep and that we were a paying family we had to pay for both our children to come on holiday and they should be given a bed as a priority. This quite frankly shocked me that the staff felt this was a minor issue. So I stayed awake on an upright chair with the baby in my arms for the first 24hours in this room. Whilst my partner and 6 year old slept in the two available beds. - I again raised the complaint with TUI the next day. Following this 6 hours later a rusty sofa frame was sourced and an oversized mattress was found. Even though it was nearly 11pm the housekeepers did attend the room to makeup the bed and a travel cot was then provided. - We had hoped our luck was about to change. But the air conditioning was not working. The fan was simply circulating warm air and the thermostat red light remained constant rather than green. The next day I also raised this. I felt so dismissed as the reception staff literally eye rolled me and said "yes the air con in Greece is small (she did a blowing motion with her mouth). Its not air con like America". She was so ignorant and somewhat obnoxious and unwilling to help. I was frustrated at this point and said "it's funny that given the air conditioning here in reception is amazing" and I explained that every year we visit a different area of Greece and I've never known Greek air con to differ. At that point she said she would arrange for maintenance to take a look. - maintenance apparently attended whilst we were out. Maintenance told reception it was "now fixed". It wasn't fixed and in fact it stayed like that the whole 2 weeks. On two occasions forcing my children and I to leave the room and sleep on the lounge sofas at the end of the hotel corridor. We were disturbed by other guests and it was likely unsafe but at least it was cool as the air con worked in communal areas. - At this point it's day 7 a week had gone by and we're sti having issues. I asked to speak to the manager George. He reluctantly invited me into his back office. He was smiley at first and appeared to listen to my concerns. He didn't apologise but said he would have them rectified immediately. I thanked him. Specifically I said "thank you George. Typically I do not complain and feel grossly out of my comfort zone in doing so. I am glad you want to help as I don't usually place negative reviews on trip advisor or social media but after a week of problems I have felt like I had no other choice". At this point his whole demeaner changed, he was somewhat aggressive and said "you cannot black mail, did you know I can kick you and your family out of the hotel for black mail". I was so shocked by this response. But I was strong and firm and said "I am not blackmailing. This is not the definition of black mail. I am entitled as a disappointed customer to write a review if I want to. However, I am not going to as you said you will resolve the issue". He then said "OK my misunderstanding thank you". I left feeling frustrated and rather intimidated. I did not want to nor did I speak with him again.Low and behold, none of the issues were resolved in the 2nd week. We just put up and also wrote a formal complaint to TUI. TUI offered me £150 cash as a good will gesture to apologise. Sadly that didn't improve the standard of the room, staff attitude or fix the air con. - We had hoped that this was the end of our problems. Except it wasn't. We now felt punished by the hotel. Who now for our 2nd and final week changed towels and bedding only once in the week. They did not wipe down sides, clean the bath or floor. So if was grubby with sand tread through. I had already wasted a week complaining I refused to waste our final week. Therefore, we simply stayed out of the room as much as we could. - On our last 3 nights the housekeeping trolley had been left outside our room. It was fine because it was not blocking the way. However by day 2 the trolley began to smell. This was because a) old food plates with left over food had been left on it and attracting flies and b) wet towels and dirty bedding had been left on there. At this point we gave up and simply began wishing we were home. I've never been on a holiday and counted down days excitedly to return home. This is the biggest disappointment. Now just for some general warnings about the hotel which is not advertised on booking: 1. The mountain location means the hotel hill is too steep for coaches to get up. This means when you arrive in Skiathos Airport. You have to leave your luggage outside the airport and this is taxied seperate to you arriving around 3 hours after you arrive at the hotel. The coach transfer drops you at the bottom of a steep hill or there are less steep steps but 100s of them and you have to wall yourself to check in. The same on departure you leave your luggage outside the hotel 3 hours before your scheduled transfer and its taken to the airport seperate to you. You then have to walk down the mountain hill to await coach transfer. Whilst it's not ideal it did run smoothly and we did not lose luggage so the system see.s pretty reliable. That said for peace of mind you are best to insure your luggage. 2. This hotel is not family friendly especially for infants. There is no kettle in the rooms to prepare feeds or to sterilise. Lucky for me my baby is breast fed so less of a personal issue. Because the cleaners cleaning of rooms is minimal the baths are not clean or sterile so I had to buy my own cleaning products from the shop. There is not a single baby change on site. So no sanitary or hygienic and safe place to change babies Nappy. Its all mountain side on multiple floors with no lifts so be prepared to carry prams or pushchairs ups and down several times a day. You may get fit if nothing else. 3. The hotels "private" beach is not private. It remains open to the public who can book sunloungers so it becomes overcrowded easily. The hotel also charge a whopping 20 euro for two loungers per day. Well overpriced and as its advertised as the hotels private beach youd expect them to be free like most other 5* hotels. Despite this Maratha beach is stunning. Soft sand and very clear sea that is calm. 4. There is not one single bin on site around the pool so there's rubbish around all day. It does get cleaned and tidied by waiters and lifeguard in the evening but it can look untidy in the day as a result. 5. Drinks are overpriced 7 euro for a small beer. 3.50 euro for soft drinks. Everywhere outside the hotel is much cheaper. 6. The pool is small for the size of hotel. Therefore its overcrowded and there are no where near enough sun loungers. People lie on the floor or stand. On the basis of our experience. We believe this hotel (bar the views and communal areas and location) it massively falls below 5* standard. Customer service is poor and concerns are not regarded or considered important by management. This hotel is certainly NOT suitable for those travelling with infants for reasons outlined.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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JamesK1975 wrote a review Aug 12
Hatfield, United Kingdom691 contributions253 helpful votes
+1
We stayed at this hotel two years ago, and had simply one of the best holidays. It really was perfection. Therefore myself, my wife and our two young sons were looking forward to coming back this year. This year, however, our stay was very different, and not for good reasons. I will explain the incident that made me come to this conclusion later in the review. The good points. Beranka, who works in the childrens play area early morning, and early evening is simply fantastic. Our boys absolutely loved spending time with her. Incredibly helpful, always smiling, you simply could not hope to meet a nicer person. Ours sons were absolutely devastated at leaving the hotel due to not being able to see Beranka. Vasso in guest relations was also amazing with our sons, coming to see them every morning, and spending some time with them. Our room was plainly decorated (404), and a good size,the aircon was quiet and seemed to work quite well.. The safe was free to use, and a fridge that worked well. The room opened out onto a small patio with a table and 2 chairs. Beyond this was a grass courtyard that was great for our sons to run around on. Breakfast was excellent. At the times we generally went, around 9:30 it was very busy, but the staff worked tirelessly to clear tables quickly and re-make them. There was a superb selection of juices, cereals, fresh omelette, cooked breakfast, fruits, pastries and yoghurts. The pool is a nice size and quite warm, but it is quite deep, at one end it’s 4 metres. The hotel offer a free minibus service to the local beaches which Is excellent, and saves you having to climb the many steps or steep hill up the hotel. They also offer a free minibus service into Skiathos Town, which you must book onto from 20:30 the previous evening. It runs from 18:00 to 20:30. It is popular so you have to book on quite quickly. The porters/bellboys were always friendly and helpful. The bad points. The bathroom was tired, with chipped floor tiles, some mould on the bath sealant, and a shower screen that didn’t stop water pouring onto the floor no matter what we did with it. The reception staff are utterly soulless and seem to have no personality or customer care skills. They act like it’s a total inconvenience being asked any question or reporting an issue. On arrival at the hotel there was no warm welcome, or even a smile. Drink prices are very expensive. A large beer is €7. I don’t recall being charged anymore than €5.5 anywhere else on the island. If we wanted to upgrade to have dinner in the evening it cost €75. This was €25/adult and €12.50/child. The price did not include any drinks. This is an extortionate cost, especially given that it’s buffet style food where you help yourself. None of our meals in any restaurant in Skiathos exceeded €70 during our stay and these all included drinks! The incident. This occurred in our bathroom, and the issue related to the sink. It consisted of a worktop across the width of the bathroom, with an oval shape cutout in the worktop. The sink unit was mounted underneath the worktop and bolted up underneath the worktop. After a few days stay I noticed the right side of the sink was starting to drop. When I looked underneath the sink it was clear to see the front right bracket was starting to bend and the sink was starting to drop away, and the silicone sealant between sink and worktop had long since rotted away and not been replaced. I immediately went to reception and reported the issue. I showed them pictures I had taken of the sink. They seemed utterly uninterested. It was only when I highlighted that it could be dangerous and needed attention did they log the issue and told me someone would look at it. 24 hours later it still had not been fixed. I reported it again to the guest relations manager, showing her the pictures. She stated it would be looked at immediately. In fairness someone visited the room while we were out that evening and the sink looked to be fixed. When I looked at how the quick has been carried out, a straight piece of metal had been wedged and not fastened between the sink and the mounting bracket. The following day when we returned to our room the sink had started to drop again. My wife put our sons into the bath, while I put some water in the sink to have a shave. I was just about to start shaving when I heard something metallic drop on the floor. I stepped back to see what it was… and it was the piece of metal that had been used to fix the sink the night before. Seconds later the entire sink dropped out from under the worktop and smashed on the floor, sending pieces of sharp china everywhere, and flooding the floor. If I had not stepped back to look at what had dropped on the floor it would’ve landed on my feet. My sons were completely freaked out at what had happened. Between my wife and myself we had to lift them out of the bath and carry them into the main part of the bedroom. At this point the bathroom was now dangerous. I ran to reception and explained what had happened and how upset I was this had been allowed to happen by them not carrying out a proper fix to the sink. About 15 minutes later a maintenance man arrived and said he’d come back “later”. There was no cleaner sent, no attempt to immediately clear the floor of broken china, and no offer of a temporary room to get ready in. My wife and I had to use a bathroom floor which was dangerous. We had to use bath towels to try and move the debris and water away. On the way out of the hotel that evening I found the guest relations manager. She knew about the incident. I asked what they were doing and she explained they all felt bad and were trying to figure out what to do. My response was that I didn’t understand what they were trying to figure out, and the priority should be clearing the bathroom and making it safe, and dealing with a sink replacement later. She agreed. By the time we got back to the room that evening the broken sink had been completely removed from the floor. The following day by mid-afternoon a replacement sink had been installed, but without any plug. They finally supplied the plug the following day. When I looked at the brackets holding the sink in place, again the front right bracket was only holding the sink in place by millimetres. I had no confidence it would hold the sink in place. Nobody from the hotel management spoke to me about the incident for the remainder of our stay. No apology for failing to fix the original sink properly, and no apology for the distress they caused my family when the sink smashed, and no apology for not clearing the debris of the damaged sink quickly and leaving us to get ready in a dangerous bathroom. For the remainder of our stay our 5 year old son refused to go into the bathroom without wearing his shoes. I reported the incident to the tour operator representative and she was shocked at what happened, and appalled at the poor response of the hotel management. After a few days I told the rep I was going to raise a formal complaint. When she spoke with the hotel manager all he offered was an upgrade to half-board for the remainder of our stay (3 days). I declined this offer. At no point had I asked for any compensation. All I wanted from the hotel was an apology. The fact this was not forthcoming demonstrated very clearly that the hotel did not care for the safety and well-being of their guests. The tour operator representative insisted the bathroom floor be given a proper clean as it had been left dirty by the installer. Despite a promise by the manager it would be done, it didn’t happen, and was left to the daily room cleaning service to do the following day. The check-out time for our room was 12:00pm. However, on our last day we came back from breakfast at 10am to find cleaners in our room, clearing towels, stripping beds, and removing the temporary beds our children had been sleeping on. I thought this was completely unacceptable. When it came to checking out at the end of our stay, as soon as I told the receptionist our room number she immediately picked up her phone to call someone. I thought the manager might want to speak with us about our stay. But that wasn’t the case. In fact all that happened was that I was presented with the bill of room charges. Once paid all she said was “Bye”. Literally that was it. I wasn’t asked if we’d had a nice stay, had we enjoyed our holiday. Just nothing. If was almost as if the hotel management had taken personal offence to the bathroom sink issue, and my subsequent complaint via the tour operator. During our stay we noticed that many guests had issues during their stay, and the poor response of the reception team and management was a common theme on all complaints. It really is a terrible shame that the management and reception staff have such a poor attitude to their guests and any issues encountered. I think the customer service issues could easily be addressed, but it will take a mindset change from the management for this to happen. It is highly unlikely that we will stay at this hotel again when they are not putting their guests safety and well-being as their top priority. The bathroom issue was entirely preventable. Their attitude in the events that followed is simply inexcusable. Given the amazing stay we had here in 2020, it really is very disappointing to leave our 2022 stay feeling like this.
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Date of stay: August 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Nick D wrote a review Aug 12
1 contribution
I have visited the skiathos palace hotel before but this time I brought my family here, because the view is too good to not share!! They were really amazed by the views from the pool bar, both day and night! We had the best time!
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mike B wrote a review Aug 11
1 contribution1 helpful vote
We came with a friend and we really loved it here. All hotel areas are amazing and most importantly clean. Room was renovated with nice decor. All staff speaks English which made are holidays easier and more fun because we made lots of new friends.
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Date of stay: August 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Adventurer239437 wrote a review Aug 11
Athens, Greece1 contribution
We came with the family and some friends and we had the best time! We were a lot of people and luckily they always managed to accommodate all of us together. They always set a big table for us which in other places they never did. Food was good, the pool was amazing and generally we had lots of fun. The most important thing is the location and that you could find anything around the area. Beaches are close by, supermarket is just 5 minutes, restaurants, everything!
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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JG1911 wrote a review Aug 10
Preston, United Kingdom8 contributions20 helpful votes
I love Greece and it’s many islands and I have been keen to show my husband all the places in Greece I’d been lucky enough as a child to visit with my family. We had visited Kefalonia a couple of years ago and that set the bar for what we would expect from a 4 star hotel in Greece, or so we thought... But following a stay here in the middle of July we were left extremely disappointed and sadly this turned out to be one of the worst holidays myself and my husband had been on. There were some positives but unfortunately there were a lot more negatives. Upon arrival at the hotel the reception staff seemed very friendly and informative of the hotel and facilities. The porters who carried the luggage were the most friendly staff members throughout our stay. Then we got to the room, a standard sea view room…dirty, tired and depressing! Hairs in the bed and bath, musty smell and ants crawling over the floor and on the furniture. I never usually complain in a hotel, but for the price being charged for the quality and lack of cleanliness this room offered we went straight to reception to advise what could be done. Thankfully after 3 visits to reception we met the supervisor ( following muttered comments from the other reception staff) who upgraded us to a deluxe room, like a standard room size but on higher floor, nicer furniture, painted walls, a magazine on Skiathos and better bedding. From then we could finally relax on day 3 of our holiday. The service in the breakfast restaurant was poor, but the staff did seem extremely overworked day and night. The resort itself was about 15 minute walk away down a hill or steps and had lots of lovely restaurants. There was a shuttle to Skiathos town and the beaches. Skiathos old town and Main Street were lovely but I felt the atmosphere had changed around the harbour area with lots of urging from bars for business and a bit poser like similar to a Greek Marbella, the bars on the Main Street were much more laid back. With regards to transport from the hotel the buses were crammed but very reasonable price, the taxis from Skiathos town were non existent for the most part 40 minute plus wait. The water taxi from koukounaries beach never turned up! The weather is great, the beach lovely and the view from the hotel. But save your money stay in the resort and walk up to the hotel to take a photo of the view if you so wish!
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Date of stay: July 2022Trip type: Traveled as a couple
Room Tip: Spend your money elsewhere and if desperate to stay here get a deluxe room or above
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Companion800312 wrote a review Aug 9
1 contribution4 helpful votes
The staff at the front desk are very unhelpful but they are pleasant. The waiters at breakfast are nice enough but the waiters and staff at the pool area apart from one lovely blonde lady are all so rude. We arrived at the pool bar and a young waitress with red/brown shoulder length hair, the first things she said to us was "you better hurry up because the kitchen closes at 7pm". This was at 6.15pm. Another time I waited at the bar for a frappe and the moody older man doing drinks served 2 people before me even after making eye contact with me twice. We come to the pool bar every other day to have a break from the beach and the attitude of this particular waitress specifically is really poor. She is moody, doesn't smile, is aggressive and obviously hates her job. Do something else then. This is a 5 star hotel but the service is NOT 5 star by any stretch of the imagination. You would think that after 2 years off they would be welcoming tourists with open arms. Furthermore, the rooms are not clean at all. 2 weeks there and the floors were cleaned once. My wife lost an earring and I pulled out the bed and what I saw was so much dust and dirt and build up of muck, again, not 5 star at all. Very disappointing as the hotel is in a beautiful location and the halls and pool area with views are stunning but the service really lets it down. It needs welcoming and friendly staff with a smile that make all the difference. The current staff look like they really do not want to be there at all.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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murielmantoura wrote a review Aug 8
2 contributions
Super nice setting, the vans are really practical (3 shuttles per day to the City Center), Dimitria was amazingly helpful and efficient, she even took us herself when we missed the shuttle, the rooms are spacious and comfortable, and the view is so beautiful! Strongly recommended!
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Date of stay: July 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Chimp wrote a review Aug 7
Ayrshire, United Kingdom29 contributions9 helpful votes
The hotel itself is up a hill in a pine forest with excellent views and slightly tired rooms. The rooms are clean and functional. The beds a bit firm due to waterproof mattress covers. The mini bar is basic and clearly not considered a priority by staff. The staff appear to be uninterested in providing service and you could easily feel ignored at breakfast waiting to get a tea or coffee, the staff seem to spend a lot of time avoid guests eye contact. I have never been in a hotel with such surly staff and it’s a real shame as a bit of customer service and friendliness would go a long way.
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Date of stay: August 2022Trip type: Traveled as a couple
Room Tip: Don’t waste money on evening meals. You can get to Skiathos Town and get much and get good Cust...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Alanah wrote a review Aug 7
2 contributions4 helpful votes
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We had a lovely room and a gorgeous sea view room. I will start with the positives: The cleaners were really lovely and always did a great job in our room. Hats off to the shuttle driver not the happiest man but he was very patient and always felt safe when going to town. (Better than the crowded local bus) Definitely recommend Skiathos town, it is lovely, we went on the Mama Mia boat trip which we loved and wanted to do so many more boat trips and the choice of restaurants is up for everyone’s taste and generally much cheaper than in the hotel! Reception staff were helpful at times and answered questions when needed, however On arrival it would of been good to guide and advise on where places were and what to do, such as where you get towels from or where the mini market was! As well as you can’t pay with card (and they don’t like you paying with cash) after a meal or drinks (like you normally would), you have to put it on your room tab and pay at the end) The pool was lovely and the pool guys were very kind to us. The singers and saxophone player on our second night were very good. The pool bar staff are very friendly but the food was not the best and overpriced for what it was! To the NEGATIVES: The cost of anything was quite pricey for what it was! The Maratha beach was absolutely gorgeous but considering it is meant to be the hotels private beach, €20 for two beds I thought was a bit cheeky! (When koukanairies beach was only €10 for 2 beds) We had a leak in our room and notified reception (quite a bad language barrier) and they said they would send a colleague down. However No one ever came, we kept putting towels to mop it up! I thought the buffet meal €25 each for one sitting was a lot to ask, so we didn’t bother as we do not eat a massive amount and thought it wouldn’t be worth it. The White Terrace restaurant seemed to be popular by reviews and while we were there so we thought we would go and check it out! It wasn’t the best from the moment I ordered my drink and never got it. The food wasn’t amazing I wasn’t impressed. After all we only had two drinks and one main and one starter and some bread with olives (which we didn’t ask for) came to €39. The staff were not the happiest and obviously there was no communication between reception and the restaurant as they didn’t have our reservation. On our last day I went to check out and had to pay the tax and the food and drink tab on the room. I made a mistake and clicked the wrong button on the cash machine. The lady at reception was not kind about it and I felt very belittled, she shook her head at me (another language barrier and no guidance), it made me very nervous to ask anything else and made me very shaky. Overall we had a good holiday because we made the best out of this situation. We had a lovely time and town was our go to. We only spent a week on the island but we went to town about 3/4 times. Definitely go check out watching the planes at the airport, only a 10 minute walk from town and very safe (be careful of mopeds though)
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Date of stay: August 2022Trip type: Traveled with family
Room Tip: The earlier you go to breakfast the better. From 9 o clock it is very busy. Beware the pool is...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$101 - $318 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
skiathos palace hotel
LOCATION
GreeceSporadesSkiathosKoukounaries
NUMBER OF ROOMS
258
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Frequently Asked Questions about Skiathos Palace Hotel
Which popular attractions are close to Skiathos Palace Hotel?
Nearby attractions include La Bussola Bar Koukounaries (0.4 miles), Koukounaries Beach (0.3 miles), and Maratha Beach (0.2 miles).
What are some of the property amenities at Skiathos Palace Hotel?
Some of the more popular amenities offered include a rooftop bar, free breakfast, and a pool.
Which room amenities are available at Skiathos Palace Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Skiathos Palace Hotel?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Skiathos Palace Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Skiathos Palace Hotel?
Conveniently located restaurants include Ottimo Italian Restaurant, Agustera Cafe Bar, and Oregano Restaurant.
Are there opportunities to exercise at Skiathos Palace Hotel?
Yes, guests have access to a pool during their stay.
Does Skiathos Palace Hotel have an airport shuttle?
Yes, Skiathos Palace Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Skiathos Palace Hotel have airport transportation?
Yes, Skiathos Palace Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Does Skiathos Palace Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Skiathos Palace Hotel?
The staff speaks multiple languages, including English, German, Italian, and Greek.