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This was my first holiday in Portugal and I was with my wife, daughter and grandson.
For a family holiday his hotel ticked all the boxes.
The checking in was painless, the receptionist was polite and efficient. We arrived early and were told that the...More
We stayed here for a week in July and it was the best holiday I've been on yet! The hotel was fantastic with very spacious rooms and bathroom. There were 3 separate restaurants within the hotel, all of which provided lovely food with a great...More
Had a wonderful 2 weeks at Riu Guarana during October half term.
Atmosphere: 100% definitely this hotel has the best atmosphere of any AI family hotel I have stayed at. The staff are so lovely and you really get to know them. The Manager is...More
Spent a week here in October, our second visit. The rooms have been updated, our room had a pool view, was large and airy and kept impeccably clean throughout our stay. Food was as expected in an All Inclusive resort, somewhat samey, but always something...More
Sold as being an exclusive resort, this 4* was terrible and been in better 3* resorts.
If you paid £300 for a week, yes great value for money, you get what you bought. Anymore more than that and its robbery.
Food- all cooked from frozen...More
1 Thank Ruben M
Response from RiuHotelsandResorts, Online Reputation Manager at ClubHotel Riu GuaranaResponded November 13, 2017
Many thanks for sharing your experience with us. We appreciate the opportunity to respond.
We are committed to providing excellent quality of our products and services to our guests. We are sorry to learn that you left our resort thinking otherwise. We have...More
Response from Patrick N | Reviewed this property |
I believe that it does, certainly there are usually plenty of vegetarian dishes available. I suggest you may want to email the hotel directly, or just wait until you get there, and speak to one of the chefs. Hope this... More
I believe that it does, certainly there are usually plenty of vegetarian dishes available. I suggest you may want to email the hotel directly, or just wait until you get there, and speak to one of the chefs. Hope this helps you.
I always found a fair amount of vegetarian food. And in the Asian restaurant there is always veggie noodle dishes. The soya milk isn't always out, e.g. during the afternoon snack time but every time this happened I just... More
I always found a fair amount of vegetarian food. And in the Asian restaurant there is always veggie noodle dishes. The soya milk isn't always out, e.g. during the afternoon snack time but every time this happened I just asked a waiter and they went and brought me a jug of it to my table. The waiting staff are very helpful. Also, for example, in the afternoon snack time they only had cheese and ham toasties but I just asked for cheese and they made me some. Dairy free/vegan could be a bit limited here. There is always salad bar and grilled aubergines etc which I can never get bored of and there was usually pasta that was dairy/meat free - they do it in garlic and oil and veg which was very tasty. Also the vegetarian paella was very nice. They staff are all very accommodating so may do requests if you ask them.