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Atlantica Caldera Beach

Traveler (275)
Pool & Beach (38)
Room & Suite (16)
About
Location
Cleanliness
Service
Value
Family Life Caldera Beach by Atlantica
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Property amenities
Pool
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Babysitting
Children Activities (Kid / Family Friendly)
Dry Cleaning
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Tennis Court
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Kitchenette
Non-Smoking Rooms
Refrigerator in room
Good to know
HOTEL STYLE
Mid-range
Great View
266Reviews
292Photos
16Q+A
23Room tips
Traveler rating
  • 98
  • 114
  • 42
  • 11
  • 1
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Popular mentions
This hotel is first class, with exceptional staff, food, drinks. We stayed in a beautiful swim up room overlooking the sea. We could not fault a thing and will return very very soon. Really good a la carte restaurants also.
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Response from Theodoros D, Manager at Atlantica Caldera Beach
Responded 4 weeks ago
Dear Guest, Thank you for choosing the Atlantica Caldera Beach for your stay in Chania and for providing us with such a positive review. I am delighted that you were pleased with your stay. I know that my team will feel extremely proud to learn that you appreciated their services and that they enhanced your stay. Thank you for taking the time to share such a positive review and we look forward to welcoming you again in the very near future. Kindest regards Theo Dimakis Hotel Manager
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Stayed here with my wife and 20 month old daughter for a week in August 21st-28th, what a great hotel for families, highly recommended I emailed the hotel before to ask for a room in a certain area of the hotel and this was duly provided, we were in the main ‘hotel’ section,
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Response from Theodoros D, General Manager at Atlantica Caldera Beach
Responded Sep 27, 2018
Dear Guest Thank you for choosing the Atlantica Caldera Beach and for providing us with your excellent feedback. I am delighted to know that our hotel exceeded your expectations and my teams are extremely proud, as am I; that you enjoyed your time with us so much. Our aim at the Atlantica Caldera Beach is to ensure that you experience a wonderful stay and so it is a great pleasure to be provided with such positive comments in respect to our facilities and the service we provide. It was our great pleasure to host you and we look forward to welcoming you again, which we hope is very soon. Kindest regards Theo Dimakis Hotel Manager
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+3
This hotel is beautiful, especially the pool area, it is amazing! And listen to this amazingness: the towels that people have put down on empty sunbeds to reserve them( we all know this is a major problem at hotels), they remove them!! Please Family Life Caldera beach, never
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Response from Theodoros D, General Manager at Atlantica Caldera Beach
Responded Sep 27, 2018
Dear Guest, Thank you for choosing the Atlantica Caldera Beach for your stay in Chania and for providing us with such a positive review. I am delighted that you were pleased with your stay. I know that my team will feel extremely proud to learn that you appreciated their services and that they enhanced your stay. Thank you for taking the time to share such a positive review and we look forward to welcoming you again in the very near future. Kindest regards Theo Dimakis Hotel Manager
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August 18. Third time there over the course of 6 years. Family trip, all inclusive. 2 adults/3 children. I was really in doubt when rating the resort. On one hand the service, cleanliness and staff is still a 5/5. But two things reduced the rating: Overall wear and tearing. Not
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Response from Theodoros D, General Manager at Atlantica Caldera Beach
Responded Sep 4, 2018
Dear Guest, Thank you for choosing the Atlantica Caldera Beach for your holiday and for taking the time to provide us with your review. I am sorry that you were disturbed by some Thinks as you describe about our Hotel during your stay etc. Your comments regarding our Hotel overall and all other remarks you describe in your review have been noted.. Thank you once again for taking the time to provide us with your valuable feedback and we look forward to welcoming you back in the very near future. Kindest regards Theo Dimakis Hotel Manager
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We had a nice stay at Caldera Beach, except for one thing; bed bugs! My husband was severely "attacked" by the bed bugs. At first we thought it was mosquito-bites (the staff also claimed it was mosquitoes), but later we found out (without a doubt) that they were in fact bed
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Response from Theodoros D, General Manager at Atlantica Caldera Beach
Responded Aug 13, 2018
Dear Guest, Thank you for choosing the Atlantica Caldera Beach for your holiday and for taking the time to provide us with your review. I am sorry that you were disturbed by some Thinks as you describe about bed bugs during your stay etc. I do apologize for any inconvenience you were caused. Your comments regarding the bed bugs - bites you describe in your review have been noted and this is something we will certainly look into. I would like to inform you that we do not have pugs in our area but ants and mosquito. It is logical to have several insects because we are built in the countryside with many green surfaces. We are a high levels organized hotel unit and we adhere to the rules and criteriato all the standards of health and safety. We accept very regular checks from the responsible operators and the results are always very high. Αlso weekly visits a special group of insect pest sprayers who check and scrutinize this hotel. If necessary, respond immediately to the call. Thank you once again for taking the time to provide us with your valuable feedback and we look forward to welcoming you back in the very near future. Kindest regards Theo Dimakis Hotel Manager
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Album Categories
All photosTravelerPool & BeachRoom & SuiteDining Family and Play AreasBusiness Center & Event Rooms
View from our suite
View from our suite
Nedsänkt uteplats
Small bathroom in some cases. toilet behind the door
upstairs bedroom
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How much does breakfast and dinner buffet cost bought from hotel?
Dear client , regarding your questions: i would like to inform you that for the room rate clients breakfast buffet cost is 15,50 euro per Adult and 7,75 euro per child ( from 6 to 11 years old ) and for dinner buffet 17,00 euro per Adults and 8,50 euro for child (from 6 to 11 years old ) Kind regards Theo Dimakis G Mgr
1 vote
Do you have yoga classes?
Good evening from Atlantica Caldera Beach! Thank you for your question and for your interest in our Hotel. Yes we do have yoga classes provided by our TUI Family Life team. Kindest regards
0 votes
Dear Sazzlebelle, Thank you very much for your message and for choosing our hotel. Regarding your questions: 1) In case your reservation includes an infant then a cot will be placed in your room upon arrival. 2) You do not need to prebook your dinner in the main restaurant. In case you have all inclusive you just need to prebook your dinner in our Taverna. 3) Men do not have to wear long trousers for dinner but a nice bermuda shorts is needed. Upon arrival my colleagues are ready to answer all your questions and provide the best possible service. We are looking forward to welcoming you in our hotel. Best regards
1 vote
Dear Caldera beach. Which mail is the best to contact you?
Dear guest, Our e-mail address is "reception @ calderabeach . com" For any further information, we are always at your disposal.
2 votes
Dear Xinyang Y, According to your request I want to inform you that Ιn our buffet you can find many different kinds of food. Every night has a different theme.Asian, Greek, Cretan are some of these. We also have a big variety of food that is Glutten free for the guests that may have allergies. Tavern By The Sea is our first theme restaurant with greek traditional food that it's located at the main pool area with an amazing sea view. You can make your reservation at the reception of our hotel. Since you love grilled food you can visit our second theme restaurant Blue(Stone Grill) where you can join the magic of cooking your food by your self on a hot stone. We would like to thank you for your interest ιn our hotel Atlantica Caldera Beach. Please do not hesitate to contact us whenever you may have any other question. Have a nice day.
0 votes
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"Swim up rooms are lovely"
"If you like shade book 2nd floor and if u want sun 3rd floor."
"Try to get a room that is close to the pools."
"Avoid rooms in the back of the hotel, furthest away from the beach. the road here is noisy."
"Sea view is the better side of the complex."
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LOCATION
GreeceCreteChania PrefectureGerani
NUMBER OF ROOMS
226
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