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A week's stay here fleeing from freezing Madrid.
(L2 circular bus route takes you from the hotel to Gandía town centre. Bus stop 23 is just outside the hotel, turning left. Best stop for centre is number 33 just opposite Renfe Station. Bus driver will...More
Response from Javier A, Director de Relaciones con Clientes at Hotel Gandia PalaceResponded December 7, 2017
Thank you for sharing your feelings about your recent stay in Gandía.
I am very sorry to read that the Gandía Palace Hotel did not meet your expectations.
We are sorry to read your comments about the issues you mentioned. Our only aim...More
We are absolutely dissatisfied with the food und Buffet area and the staff members there were definitely not qualified for Service. Food was inapproprietly offered and was of bad quality. Beds were of poor condition (old and thin matrasses). The pool is small and surrounded...More
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Response from Javier A, Director de Relaciones con Clientes at Hotel Gandia PalaceResponded August 18, 2017
Thank you for leaving your rating and opinion, our clients' opinions matter to us. We are sorry to read that your stay did not fulfil your expectations and we will take into account your comments.
Thank you again for your review, we will...More
Booked this hotel for a 5 day break - checked reviews before we booked and again before we visited - was slightly apprehensive after we had booked and I read the reviews as they weren't great. Was pleasantly surprised when we arrived
Hotel is in...More
Response from Javier A, Director de Relaciones con Clientes at Hotel Gandia PalaceResponded July 28, 2017
Thank you very much for sharing your feelings about your recent stay in Hotel Gandía Palace. We highly appreciate your comments and suggestions and you can be sure that they will held in consideration and help us to improve.
Again, thank you for...More
My wife and I stayed here recently and were so impressed with the hotel and
staff. the food was excellent and the restaurant staff were obviously loving their jobs as they were such a happy team and very friendly with guests. Our room was pretty...More
Response from Javier A, Director de Relaciones con Clientes at Hotel Gandia PalaceResponded May 9, 2017
We would like to thank you for having taken the time to sharing your kind words about your recent stay at Gandía Palace Hotel. We are especially pleased that the staff, room and services were of your total satisfaction.
We are glad that...More
Hotel is clean, thats the only positive thing. non english speaking staff. fridge was empty, Spa was useless after paying 10euro pp. No transfer facility to train station which other hotels(like RH Bayren) in this category provided. When asked for a taxi on reception, they...More