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White Palace Luxury Resort

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Guests1 room, 2 adults, 0 children
Traveler (1954)
Room & Suite (458)
Dining (177)
Certificate of Excellence

About

#1 of 2 hotels in Crete
Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Tennis court
Babysitting
Free internet
Wifi
Internet
Infinity pool
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Poolside bar
Rooftop bar
Evening entertainment
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Business Center with Internet Access
Meeting rooms
Spa
Rooftop terrace
Concierge
Dry cleaning
Laundry service
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Room features
Ocean view
Non-smoking rooms
Suites
Family rooms
Air conditioning
Private beach
Refrigerator
Flatscreen TV
Private balcony
Safe
TV Channel One Russia
TV RTR Planeta Russia
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Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Hotel links
Visit hotel website
Hotel packages
1,239Reviews
168Q+A
100Room tips
Traveler rating
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  • 26
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Popular mentions
+1
We are recurring visitors at this hotel. This in itself proves that we are very happy overall with the services, the Location and the Infrastructure. In particular we find that the quality of the food in all restaurants has even improved since the last few years - which means quite some accomplishment since the standard always was very high. You also feel very much at home when many of the employees recognize you again and welcome you back. Things to improve are rare and of minor importance. A bit annoying is perhaps the fact that there are not enough hooks (one for three bog towels), but that‘s complaining on a petty Level. So, it’s pretty safe to assume that we‘ll be back!
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Response from Charalabos G, General Manager at White Palace Luxury Resort
Responded yesterday
Dear guest, Thank you for your loyalty to Grecotel Hotels & Resorts and for taking the time to give us your feedback on Tripadvisor. We are so happy to hear that you enjoyed again your stay at Grecotel LuxMe White Palace and that you found our services as well as the food quality in all our restaurants in the high standarts typical at our resorts. We are also very grateful for your suggestion putting more hooks in the bathrooms and we have sent it to the relevant department. I truly hope that we will have the chance to welcome you back again to our hotel in the no distant future. With warm regards, Charalabos Gialitakis General Manager
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The Grecotel White Palace Luxury Resort was the best choice for us this year. Everything was wonderful, from Reception to our leaving. The service in this Hotel is great, the hotel itself being tidy, bright, comfortable, and original, because of its unique design and style. Our trip to Greece was wonderfully highlighted by the hotel we’ve been staying in, Grecotel, White palace luxury Resort. This hotel is suitable and good for all kind of ages: Adults, children, and elderly can spend greatly their holiday, amongst good service in bars, reception, and restaurants, in every time of the day. Well, our holiday was fun and so wonderful because of the warm, friendly, and sociable staff team’s approach. Thank you, Grecotel White Palace for our and many other’s well-done vacations. Thank you. From Angela and Mihail Sibov. Moldova, Chisinau.
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Response from Charalabos G, General Manager at White Palace Luxury Resort
Responded 4 days ago
Dear guest, Thank you for taking the time to share your experience with us on Tripadvisor. We are honoured that our efforts to make your stay comfortable has met your expectations. I will be happy to share your compliments with our staff. We would be very glad to have you with us again as a returning guest sometime in the near future and thank you for choosing our hotel for your vacations. Warm greetings from Rethymnon, Charalabos Gialitakis General Manager
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+1
We had a fantastic time. Bar, restaurant and common areas / grounds are great Visit the gelateria and pasticceria. We loved the food - such high quality especially The White and Tavernaki. Beautiful sunset views from all restaurants. Staff were great. Spa is gorgeous and treatments heavenly. We enjoyed several of the sports activities especially water polo and outdoor morning yoga by the sea. Book restaurants ahead of your trip by email as they can get busy. We also enjoyed the trip to the organic farm for dinner one evening. A few things that would make it even better: - Common areas are gorgeous however carpet along to rooms was faded and would benefit from replacement with new or tiles (seed a contrast to the beautiful common areas) - Room was spotless but family room could benefit from an upgrade (although bathroom was great) and more plug sockets - Create an adult only pool instead of the private pool - Get rid of single use plastic cups round pool and invest in reusable plastic Glasses to be more eco friendly Thank you for a great trip.
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Response from Charalabos G, General Manager at White Palace Luxury Resort
Responded 4 days ago
Dear guest, Thank you for taking your time to share your experience at Grecotel LuxMe White Palace with the Tripadvisor community. We are so happy to hear that you enjoyed your stay at our hotel and that you found our restaurants, our Hippie Wellness and our organic farm great. Your amazing review made us very happy, thank you! We would be very glad to have you with us again as a returning guest sometime in the near future. Best regards, Charalabos Gialitakis General Manager
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We just left the hotel today. Had an amazing time - spacious rooms with balcony, bags of choice for food at the buffet, and a great big pool. The pool I believe might be sea water as it is salty but doesn't stop you from having a great time. Entertainment during the day (including tennis courts) and at night for guests. If you are looking for a relaxing resort to stay in for a couple of days then this should be in your top 3 choice of hotel in the region. As well, great the pool area is not pitted with too many bugs compared to other places I have stayed. Thanks mani for the pool sports as well during the day!
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Response from Charalabos G, General Manager at White Palace Luxury Resort
Responded 1 week ago
Dear guest, Thank you for taking your time to share your experience at Grecotel LuxMe White Palac with the Tripadvisor community. We are so happy to hear that you enjoyed your stay at our hotel and that you found our pool, our buffets as well as our entertainment great. Your amazing review made us very happy, thank you! We would be thrilled to have you with us again as a returning guest sometime in the near future. Best regards, Charalabos Gialitakis General Manager
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The “Lux me” concept on this hotel give a oportunity to enjoy holidays for parents - well organised staff take care about your child in Grecoclub and you can, as part of “Lux me” drink high quality wines, tasty cocktails from luxury alkoholic brands or simply relax in 5 a la carte restaurants. All is included in your holiday!!!! Enjoy.
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Response from Charalabos G, General Manager at White Palace Luxury Resort
Responded 1 week ago
Dear guest, Thank you for taking the time to share your experience with us on Tripad. We are honoured that our efforts to make your stay comfortable has met your expectations. I will be happy to share your compliments with our staff. We would be thrilled to have you with us again as a returning guest sometime in the near future and thank you once again for taking the time to give us a feedback about your experience with Grecotel Lux Me White Palace. Warm greetings from Rethymnon, Charalabos Gialitakis General Manager
Read more
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PRICE RANGE
$284 - $638 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grecotel el greco hotel platanias, grecotel el greco rethymnon, grecotel el greco hotel rethymnon
LOCATION
GreeceCreteRethymnon PrefecturePigianos Kampos
NUMBER OF ROOMS
333
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