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White Palace Luxury Resort

Traveler (1869)
Room & Suite (454)
Pool & Beach (191)
Certificate of Excellence

About

#1 of 3 hotels in Crete
Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Free parking
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Airport transportation
Babysitting
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Tennis Court
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Room features
Air conditioning
Refrigerator in room
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Hotel links
Visit hotel website
Hotel packages
1,198Reviews
158Q+A
100Room tips
Traveler rating
  • 725
  • 301
  • 113
  • 34
  • 25
Time of year
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Popular mentions
+1
We arrived at 20:45 after a 1.5 hour bus transfer from Heraklion Airport and were made to feel like VIP’s from the moment we arrived. A porter took our bags to our room while we were offered a comfy seat as we checked in. We were offered towels to refresh ourselves with and
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Response from Charalabos G, General Manager at White Palace Luxury Resort
Responded 2 days ago
Dear guest, Thank you for taking the time to share your experience with us on Tripadvisor. We are honoured that our efforts to make your stay comfortable has met your expectations and we are very glad that you had a fantastic time with us. Thank you very much for your suggestions which we take in serious consideration. We would be thrilled to have you with us again as a returning guest and thank you for choosing Grecotel Lux Me White Palace for your vacations. With kind regards, Charalabos Gialitakis General Manager
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+1
Just returned from 5 days at the Grecotel White Palace. We thoroughly enjoyed our stay and can’t wait to come back. We never left the resort except to go to Agreco Farm and managed to really relax and recharge. Pros- The staff are truly amazing. Well trained, professional and
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Response from Charalabos G, General Manager at White Palace Luxury Resort
Responded 5 days ago
Dear guest, Thank you for taking the time to share your experience with us on Tripadvisor. We are honoured that our efforts to make your stay comfortable has met your expectations and we are very glad that you had a fantastic holiday with us. We would be thrilled to have you with us again as a returning guest and thank you once again for taking the time to give us a feedback about your experience with Grecotel Lux Me White Palace. With kind regards, Charalabos Gialitakis General Manager
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We booked this hotel to celebrate our 10 year wedding anniversary, we were looking forward to a relaxing stay. Upon arrival, after a 2hr coach journey from the airport we were advised that our room (a swim up bungalow) was not available so we were put in a garden view family
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Response from Charalabos G, General Manager at White Palace Luxury Resort
Responded 1 week ago
Dear guest, thank you for taking the time to post a review of your recent experience at the Grecotel Lux Me White Palace. We are happy to hear that you enjoyed the excellent food and the service in all our restaurants as well as the children's entertainment and the pool area. On the other side, we are very sorry that other aspects of your stay did not meet your expectations. Thank you for helping us developing the standards our valuable guests expect from us and we hope to give us the opportunity to welcome you back again to our hotel or to another of Grecotel Hotels & Resorts. ​ Kind regards, Charalabos Gialitakis Hotel General Manager
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Pros: - All inclusive included main buffet restaurant. We also tried the Ala carte restaurants including Italian, Asian and Greek restaurant. All very delicious and fulfilling. Unlimited premium drinks, coffees teas etc - Snack bar consisted of high quality Burgers and fries
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Response from Charalabos G, General Manager at White Palace Luxury Resort
Responded 1 week ago
Dear guest, thank you for taking the time to write your comments on Tripadvisor. We thank you also for choosing our hotel for your vacations.We appreciate very much your praising words about the wide choice of restaurants and gourmet cuisine offered in the different hotel outlets. We are glad to read also about your great comments for our staff. We regret though to see that some aspects about your recent stay with us have not met your expectations. We have very carefully read your constructive comments and we would like to reassure you that we will improve the service areas that you brought to our attention. At Grecotel Hotels & Resorts we always prioritize our guests’ satisfaction and strive to deliver only our best service. Thank you for helping us developing the standards our valuable guests expect from us and we hope to give us the opportunity to welcome you back again to our hotel or to another of Grecotel Hotels & Resorts. With kind regards, Charalabos Gialitakis General Manager
Read more
Our expectations of "all inclusive" were not that high but this was no ordinary all inclusive. Yes there was a largish restaurant were you served yourself but there was a huge choice of food and the quality was good. There were also three other restaurants open, with a variety
Read more
Response from Charalabos G, General Manager at White Palace Luxury Resort
Responded 1 week ago
Dear guest, Thank you for taking the time to share your recent experience of Grecotel White Palace. We are honoured that our efforts to make your stay comfortable has met your expectations. Your amazing review made us very happy, thank you! We are very much looking forward to welcome you back to our hotel in the near future. With kind regards, Charalabos Gialitakis General Manager
Read more
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PRICE RANGE
$263 - $621 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grecotel el greco hotel plataniasgrecotel el greco rethymnongrecotel el greco hotel rethymnon
LOCATION
GreeceCreteRethymnon PrefecturePigianos Kampos
NUMBER OF ROOMS
333
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