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Pigianos Kampos, Pigianos Kampos, Crete 74100 Greece
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices above are provided by partners for one room, with variable occupancy rules as provided by the property, and do not include all taxes and fees. Please see our partners for full details.
Traveler (370)
Room & Suite (52)
Dining (36)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Hand sanitizer available to guests & staff
Updated 03/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 03/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 4 Specialty lodging in Pigianos Kampos
Location
Cleanliness
Service
Value
Travelers' Choice
The Hotel “CHC IMPERIAL PALACE 4*+” is located in Pigianos Kampos, 9 km from Rethymnon, 70km from Chania and 72km from Heraklion. The beach (with pebble) is 300m away and it is equipped with sunbeds & umbrellas. There are 74 rooms, including 16 Double Rooms (Promo), 40 Double Rooms Pool/Land View, 6 Junior Suites Land View, 12 Suites Pool/Land View.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Adults only
Baggage storage
24-hour check-in
Wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Poolside bar
Concierge
Convenience store
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Private balcony
Refrigerator
Cable / satellite TV
Walk-in shower
Safe
Sofa
Telephone
Clothes rack
Private bathrooms
Tile / marble floor
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Languages Spoken
English, French, German, Greek
236Reviews26Q+A12Room tips
Traveler rating
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Popular mentions
David P wrote a review Nov 2021
2 contributions1 helpful vote
We spent a week in this hotel. The plan was to relax and go to the beach. Mission accomplished! Staff was friendly, helpful and always available to give tips. The hotel is beautiful, clean, calm and close to the beach (5 min walk). The rooms are comfortable and cleaned everyday. Food was quite diversified but sometimes a bit overcooked for my taste. The only negative aspect I can find about the hotel is its location - beside a busy road. Depending on your room, you may hear cars going by. The nearest city is 20-30 minutes away by bus (Rethymno). Nevertheless the staff always made itself available to tell us everything we had to know in order to travel /visit the city/ shop for souvenirs/ rent a car/ eat local specialties. Last note but not least: The pool bar where we spent most of our evening was really enjoyable and so were the cocktails! Special thanks to Aspasia the evening bartender who has really been the best for us. Her laugh accompanied all our nights, so has her raki. and I'm proud I've been able to hear her calling me "my friend". Thanks for everything!
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Date of stay: October 2021
Value
Location
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Response from Imperial Palace Chc, Guest Services / Front Office at CHC Imperial Palace
Responded Nov 9, 2021
Dear David P., Kalimera from Crete ! Thank you very much for your kind feedback related your stay in our Hotel . Our Team does its best for all our Guests to feel welcomed and we are very glad when " the Mission accomplished " !! Till Next time Stay Safe ! Warm Regards from all of us !
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Stacey nugent (bell) wrote a review Oct 2021
north east england4 contributions
+1
Me and my husband have just spent a week here on our honeymoon. The hotel is an amazing relaxed small family run hotel. It is impossible to find even a slightly minor negative comment as all the staff make your stay that extra special. The hotel is exceptionally clean and modern. The choice of food is outstanding. The hotel is small but large pool, bar and restaurant area so it never seems over crowded and you never have to wait for anything. Rula in the restaurant is absolutely outstanding, she always made sure we had everything we needed and even came with us to the buffet to explain what the Greek dishes were and recommend things. All staff were very polite and friendly and would go above and beyond for you. I would highly recommend this hotel and will certainly stay here again. Thank you for making mine and my husbands honeymoon perfect xxx
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Date of stay: October 2021Trip type: Traveled as a couple
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Response from Imperial Palace Chc, Guest Services / Front Office at CHC Imperial Palace
Responded Oct 28, 2021
Thank you dear Mrs Stacey nugent (bell) for all these kind words about our Hotel , Services, Staff and Cuisine . We wish you all the best for your marriage -> in greek - NA ZISETE !!! We will be glad to welcome you again . Till then Stay Safe ! Best regards from all f us !
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Arthur Raine wrote a review Oct 2021
6 contributions1 helpful vote
The reviews that the Imperial Palace have received are all justified. Without the staff giving the guests the service they do the hotel would be average. On the plus side, we were given 402 which is a junior suite. The bed was very comfortable and was kept clean by attentive staff. On the negative side both the shower and toilet were enclosed by opaque sliding doors open at the top so you need to be in a sound relationship when staying in this type of room! There was a smell from the drain. The air con worked well. The food in the all inclusive restaurant was average and the hot food could have been hotter. There was a reasonable selection. There is no evening entertainment in this adults only hotel apart from the bar. The TV shows a few non English channels but you can log into your Netflix a/c with your password. The beach is not clean and the sea bed, pebbles, so a pair of rubber footwear in a good idea if you wish to venture in for a swim. There are 2 roads leading to the beach after crossing a main road. Both are littered with rubbish. The hotel is isolated between 2 main roads and there is constant road noise. The town of Rethymno is a bus ride away. It is an inexpensive journey €1.20 each way and worth the effort. The town has lots to keep you occupied for half a day. When we stayed the weather was mixed but we felt it was reasonable value apart from the totally overpriced Heathrow parking and the usual issues at this airport. Although we needed it, travel today is no fun. The anticipated pleasure of going to the sun is spoiled by getting there and the return journey.
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Date of stay: October 2021Trip type: Traveled as a couple
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Response from Imperial Palace Chc, Εξυπηρέτηση πελατών/Υποδοχή at CHC Imperial Palace
Responded Oct 19, 2021
Dear Mr Arthur Raine , we thank you for your time to publish your review regarding your stay in our Hotel. We wish to you and your family a nice winter , Stay Safe ! Best Reards from Crete !
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Berkshire Travels wrote a review Oct 2021
Reading, United Kingdom61 contributions62 helpful votes
We've just returned from CHC Imperial Palace and couldn't wait to get on here to share our positive experience. We booked this last minute as other travel plans changed due to Covid, meaning we only had 5 nights here but they were fantastic. The staff at the hotel ar so friendly, personable and welcoming. The size of this hotel is really its selling point at you get a really personal service. Even during our short stay we felt like we were familiar faces to all those that work there. We stayed in one of the suites with a jacuzzi bath and large balcony. Everything is brand new and appointed beautifully so it really was wonderful. The food and drink was all lovely and while a little similar each night (we've travelled right at the end of the season so completely understandable) it was excellent quality. The hotel is in a more remote location, a 25-minute bus journey to Rethmyno and situated near to some car hire places if you want to go and explore. For us, we just soaked up the beautiful pool scene and enjoyed the hotel surroundings so it was ideal. In summary, don't hesitate to book. It's a wonderful brand new hotel and worth it just to meet the staff who are simply amazing. We'll be back!
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Date of stay: October 2021
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Response from Imperial Palace Chc, Εξυπηρέτηση πελατών/Υποδοχή at CHC Imperial Palace
Responded Oct 19, 2021
Dear Berkshire Travels , on behalf of Voltirakis family(ownership) and all the Staff ,we thank you very much for your positive feedback related your recent stay in CHC IMPERIAL PALACE HOTEL. Your kind words about the Hotel , the Rooms and the way that our Services and Staff meet the guests expectations are a motivation to try for the best ! We will be glad to welcome you again in near future .Till then Stay Safe ! Warm regards from Crete !
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J Daniels wrote a review Oct 2021
Eindhoven, The Netherlands1 contribution
To start my review, I'd like to adress the buffet (spoiler: it's delicious). I have Crohns disease, which makes trips and holidays quite stressful. Certain foods (when cooked poorly) makes me very ill. From here I want to compliment the chefs of Imperial Palace: the food here has given me zero issues! So to point it out: the food is cooked very well. Also it is very tastey and the menu changes everyday. 10 out of 10 score: well done. The hotel is quite new, opened in 2019. This shows: the rooms are up-to-date and the facilities are as good as new. The pool is big enough for all the guests and is quite cold at first, but it is the perfect cooling down when bathing in the warm Greek sun. The rooms are cleaned every day and this is done very well. A little downside is that the hotel is located between two busy roads. At night, you might hear the loud motorcycles and touringcars drive by. When you do not have a rental car and want to do excursions, the reception can arrange all your excursions. This service took a load of work out of our hands and they made sure we were picked up in the morning an dropped off in the evening at the hotel. Thank you for this service! Concluding this review: the food, the rooms, the facilities are very good. The staff is incredibly polite and kind to make sure you don't have to worry about a thing!
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Date of stay: October 2021
Location
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Room Tip: We had a small upgrade for our room. Therefore we had a slightly bigger room with the perfect...
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Response from Imperial Palace Chc, Εξυπηρέτηση πελατών/Υποδοχή at CHC Imperial Palace
Responded Oct 19, 2021
Dear J.Daniels , Kalimera from Crete . Thank you for taking the time to publish your feedback related your stay in our Hotel. We are delighted to read that our Services and particularly our cuisine met your expectations. We wish you a nice winter and all the best ! We will be glad to welcome you again ,in near future. Best Regards from all of us in CHC IMPERIAL PALACE HOTEL
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PRICE RANGE
$126 - $295 (Based on Average Rates for a Standard Room)
LOCATION
GreeceCreteRethymnon PrefecturePigianos Kampos
NUMBER OF ROOMS
74
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Frequently Asked Questions about CHC Imperial Palace
Which popular attractions are close to CHC Imperial Palace?
Nearby attractions include Gorge of Mili (4.8 miles), Biotopoi Nature Park (4.5 miles), and Spilies Beach (4.3 miles).
What are some of the property amenities at CHC Imperial Palace?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at CHC Imperial Palace?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at CHC Imperial Palace?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at CHC Imperial Palace?
Yes, free parking is available to guests.
What are some restaurants close to CHC Imperial Palace?
Conveniently located restaurants include Romeo & Juliet Fusion Cuisine, Nostos, and Hercules.
Are there opportunities to exercise at CHC Imperial Palace?
Yes, guests have access to a pool and a fitness center during their stay.
Which languages are spoken by the staff at CHC Imperial Palace?
The staff speaks multiple languages, including English, French, German, and Greek.
Are there any historical sites close to CHC Imperial Palace?
Many travelers enjoy visiting Monastery of Panagia Chalevi (5.0 miles).
Is CHC Imperial Palace accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.