Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Elegant, contemporary aesthetics graced by artwork and architecture that reflect the artisan heritage of Bali's cultural capital at the SenS Hotel and Spa + Conference, Ubud Town Center. Whether you are traveling for business, leisure or little bit of both, you'll find the perfect combination of comfort and convenience, of value and indulgence, all within walking distance of Ubud Royal Palace, Sacred Monkey Forest, museums, art galleries, shopping, dining, and cafes. With a commitment to the warmth and caring of Balinese Hospitality, SenS Hotel and Spa + Conference offers a boutique hotel experience beyond expectations.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Modern
Languages Spoken
English, Indonesian
Location
Jalan Sukma Kesuma no.1, Petulu, Ubud 80571 Indonesia
SenS Hotel & Spa, Ubud Town Centre
1,205 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Impressive! The team at this hotel are obviously very well trained and supported. Logistics are spot on - it is great to observe teams working in such well co-ordinated ways. The hotel itself is very comfortable. Gym is small but serviceable. I loved the well set up workstation in my room plus access to power-points in the cafe when I wanted to work there. The internet service is 100% reliable and genuinely high speed. It is by far the best hotel internet service I have found in Ubud and this makes SenS a great choice for business travellers and digital nomads. If you have mobility concerns be aware that premium rooms with baths are not a safe option. The bath is very high and the shower is over the bath. This makes climbing in and out to shower potentially a fall hazard. But not all rooms have baths, so just choose one with shower only. Special mention is deserved by the F&B team and the spa staff. Spot on service every time. They are really professional and a joy to watch in action.
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Date of stay: July 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SenS Hotel, Owner at SenS Hotel & Spa, Ubud Town Centre
Responded Aug 9, 2024
Dear “923eleanor”, Thank you for choosing SenS Hotel and Spa – Ubud and thank you for taking the time to share such a detailed and positive review! We are so very delighted to hear that you found our hotel to be an excellent choice for business travellers, digital nomads, and leisure travellers alike. It's wonderful to know that you appreciated the professionalism and coordination of our team, as well as the comfort and convenience of our facilities. We’re especially pleased that you found our internet service to be reliable and fast—making your work experience smooth and efficient. Thank you also for your feedback on the bathroom setup in the premium rooms and appreciate your suggestion for guests with mobility concerns. Your feedback is invaluable, and we’ll certainly consider it as we continue to enhance our guest experience. We’re also thrilled to hear your compliments about our F&B team and spa staff. They take great pride in delivering top-notch service, and it’s rewarding to know that their efforts made your stay even more enjoyable. Thank you again “923eleanor” for recommending SenS Hotel and Spa on TripAdvisor, and we look forward to welcoming you back on your next visit to Ubud – Bali. Warmest Regards, Sven Remo General Manager
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We stayed two nights here and chose the hotel as it had the most central location in Ubud. As we came directly from the airport, it was a bit late at night but the staff were very welcoming and friendly. They made us feel at ease and we checked in smoothly. The only issue we had was that the room card had to be reset each time and we could access our room. Other than that, the rooms were cosy and neat. There was a bit of dust but were generally clean. Breakfast was really good and the variety of food included traditional Balinese dishes and western dishes. It was really good value.
There was a pool but we didn’t have time to use it.
Would happily stay here again but they do need to have thorough cleaning done ✅ The location is the best part of the hotel as it is a few minutes walk away from the Ubud market and all the buzz 📳
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Date of stay: September 2024Trip type: Traveled with family
Room Tip:The location is the best part of this hotel. Also has a really good breakfast
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SenS Hotel, Owner at SenS Hotel & Spa, Ubud Town Centre
Responded Dec 23, 2024
Dear “Mohbeen07,” Thank you for choosing to stay at SenS Hotel & Spa and for sharing your stay experience on TripAdvisor. We’re delighted to hear that you enjoyed our hotel’s central location, the warm welcome from our hotel associates, and the variety of our breakfast buffet offerings. It’s wonderful to know that you found value in your stay and appreciated our hotel’s close proximity to the vibrant Ubud market and nearby attractions. Thank you also for your feedback and we sincerely apologize for the inconvenience caused by the room card resets and the dust you noticed in your room. Your feedback is invaluable to us, as it helps us continuously improve our service for our guests. Rest assured; we will address these matters with our team promptly. Your kind words about our team’s hospitality and your overall stay experience mean so much to us. Thank you once again for staying at SenS Hotel & Spa – Ubud and we look forward to welcoming you back in the near future. Warmest Regards, Sven Remo General Manager
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Small and smart facility within easy access to prime attractions in Ubud town like the Palace, Saraswati temple and Art market. The ladies at the reception were very efficient during the check-in process and the entire service team in the restaurant and others were always very helpful and courteous. The room offered was at the ground floor and they could not offer me a upper level room even after request. Not a major issue as the room offered was very nice and attractive and of a good size for two persons and the toiletries and towels provided were quite satisfying. Enjoyed the Rosella drink and the local snack as a part of the welcome package. The complimentary breakfast had a good spread with a varied choice and even had special arrangements to cater to veterinarian requirements by the poolside. I specially enjoyed the provision of choosing and preparing my own morning juice. In addition to the food spread, I very much enjoyed the local fruits at offer. I definitely recommend this place at Ubud if you are looking for a centrally located comfortable hotel.
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Date of stay: July 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SenS Hotel, Owner at SenS Hotel & Spa, Ubud Town Centre
Responded Aug 9, 2024
Dear “O2AS”, Thank you for taking the time to share your recent experience at SenS Hotel & Spa and thank you for recommending SenS Hotel to fellow travellers! We are thrilled to hear that your stay with us exceeded your expectations and that our location, close to Ubud’s prime attractions, was extremely convenient for you. We are glad you appreciated the efficiency of our reception team and the courteous service provided by the SenS Hotel associates throughout your stay. It’s great to know that you found your room comfortable and that you enjoyed the Rosella drink and local snack as part of our welcome package. Due to the High Season here in Ubud, we do apologize for not being able to accommodate your request for an upper-level room but we are happy to hear that the ground floor room also met your needs. Your kind words about our breakfast offering, especially the morning juice and local fruits, are truly appreciated. We’re pleased that our efforts to cater to vegetarian preferences made your experience more enjoyable. Thank you once again “O2AS”, for recommending SenS Hotel & Spa - Ubud, and we hope to have the pleasure of welcoming you back to Ubud in the near future! Warmest Regards, Sven Remo General Manager
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Staff at the reception not at all welcoming... compared to the kindness of the other Balinese people we have met since our arrival in Bali When I arrived I was extremely tired, at reception the lady informed us that there were no cleaned rooms available (knowing that we arrived at 2 p.m.) and that we had to wait and pay before getting the keys. My husband went to get or change the money, they don't accept dollars and we had to pay cash. After about an hour I ask her again if the room is available she tells me NO, after 1 minute my husband comes in with the money and he is given the room key directly. without even checking! The room was ready and they didn't want to give it to us! However, I was very sick and tired. The majority of the other hotels were paid online and the rest during our check out, without any problem, on the contrary the staff was always kind and attentive. In addition, the lady at the reception, every time I go to her to ask for something (wifi code or other..) she tells me: “you wait there”, as if I have no right to approach the reception ! Why all this disrespect? It's the worst experience I've had since I was in Bali with my husband. We met some super nice people, but we are really disappointed. The hotel is pretty good, the room too but disrespectful staff.
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Date of stay: September 2023Trip type: Traveled as a couple
Room Tip:Vous pouvez trouver Mieux avec ce prix
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel is situated in an good location lots of activities close by, street vendors and restaurants.
We stayed here for 6 nights
Hotel and rooms absolutely clean and very well taken care of.
Staff are extremely friendly and helpful.
They offer a cooking class that we done and it was fun and we learned a few tricks.
Breakfast is mainly Balinese but enough spread to not make it not boring for 6 mornings.
Although not the hottest months in Bali the location of the pool is surrounded by the hotel rooms (in the middle) therefore not getting much sun and the water was not of the warmest. But thus part of our by stay (in Ubud) was meant to be sightseeing mostly and not relaxing next to the swimming pool, therefore not the biggest concern.
IV been to Bali before and stayed more towards the outskirts of Ubud, lovely villas and secluded resorts but there is nothing to do in the evening therefore this hotel lend itself that you can explore night life and be a bit adventures 8 in the evening.
Nice showers, WiFi is working good, and overall accommodation is excellent.
The only negative for me was that due to me being a Gold VIP member to my booking site that does have an agreement with this hotel to provide a upgraded room when available they did not offer this, and, not all rooms was booked and I am pretty sure they did have a better room that they could honour their agreement with my booking site.
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Date of stay: February 2023Trip type: Traveled as a couple
Room Tip:If your booking does allow additional opportunities make sure they honour the additional benefits
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SenS Hotel, General Manager at SenS Hotel & Spa, Ubud Town Centre
Responded Mar 1, 2023
Dear “Heleen R”, Thank you for staying 6-Nights at SenS Hotel and Spa during your recent vacation in Ubud – Bali and Thank you so much for taking the time to share your wonderful review of SenS Hotel on TripAdvisor. I really enjoyed reading about your stay experience and it is great to see that you had the chance to do the cooking class with our restaurant team. I am glad to know that you learned a few new cooking tricks. I am sorry that I personally didn’t get a chance to meet you and your husband in person as I am wondering about this GOLD VIP membership which you mentioned. If you will be so kind to email me the details about the booking site, I am sure our sales team can get into contact with them and have our hotel listed on their site. “Heleen R”, it was truly a pleasure to have you and your husband stay with us and we hope very much to have the chance to welcome you back to SenS Hotel again - your new 'home in Bali’ in the not to distant future. Warmest Regards, Sven Remo General Manager
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This centrally located hotel is very comfortable and affords easy access to the main part of Ubud. It’s easy to walk down the road for restaurants and easy to walk up the street to the middle of this bustling town. The rooms are really comfortable and clean. We loved our outlook and on a clear day saw the ocean! The staff are just wonderful. Agung Eka looked after us and all the staff were friendly and welcoming whenever we passed by reception or used the restaurant. Breakfast was curious. It really leans toward Asian food tastes, though we were told we could order basic bacon, eggs or sausages etc. it was a big buffet which got pretty chaotic when the hotel became full of guests. The restaurant food was very tasty with some curious combinations Beef rendeng and spaghetti for one! Can highly recommend this very comfortable, central hotel.
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Date of stay: August 2023
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SenS Hotel, General Manager at SenS Hotel & Spa, Ubud Town Centre
Responded Sep 6, 2023
Dear “Stee53”, Thank you for choosing to stay at SenS Hotel and Spa – Ubud and Thank You for sharing your lovely review on TripAdvisor. I was very pleased to read your review in particular I am thrilled that you found Agung Eka and the rest of the team at SenS to be friendly and welcoming. I am also thrilled to hear that you managed to see the ocean from your room window. We have been having a lot of clear warm days in Bali lately. “Stee53”, thank you again for staying with us and for sharing your review on TripAdvisor. From all of us at SenS Hotel & Spa, we look forward to welcoming you back again on your next trip to Bali. Warmest Regards, Sven Remo General Manager
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Pretty well located hotel, You can walk to the markets, Saraswati temple, the palace etc from the hotel. Most of the hotels in Ubud have to order breakfast in the morning, but Sens hotel had a great selection of buffet dishes, lot of local dishes too.
We were on the top floors and did not hear any sounds from the street. We only stayed one night since other days were not available and all rooms were sold out.
The hotel arranged for pick up from the airport late at night and late check in was not problem at all. We loved the hotel and will definitely stay here if we visit Ubud again.
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Date of stay: October 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SenS Hotel, Owner at SenS Hotel & Spa, Ubud Town Centre
Responded Oct 31, 2024
Dear “Traveller20175”, Thank you for sharing your stay experience with us! We're thrilled to hear that you had a wonderful stay at SenS Hotel & Spa Ubud. We’re so Happy to hear that you enjoyed our breakfast buffet selection and that you found our hotel location to be convenient for exploring Ubud. It is also great to know you had a relaxing stay in our top-floor rooms and that our late-night airport pick-up made your arrival seamless. “Traveller20175”, we truly appreciate your kind words and we would love to welcome you back again on your next visit to Ubud – Bali. Warmest Regards, Sven Remo General Manager
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I had the most amazing week in Bali, if you’re in Ubud you must stay at the SenS Hotel and Spa, trust me you won’t regret it! It’s has an excellent location from most of the touristic places (temples, art galleries, restaurants, museums and the sacred monkey forest!).
The facilities are excellent and the Wi-Fi is very fast (to download a couple of movies on my iPad took me a few minutes 😁).
You can have buffet breakfast with plenty of options, not only local food, but also occidental dishes as well. I really appreciated that, since my stomach had some issues with condiments and spicy food. The staff is friendly, supportive and always willing to help with the most uncommon request from guests!
Give a chance to SenS Hotel and Spa!
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Date of stay: October 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SenS Hotel, Owner at SenS Hotel & Spa, Ubud Town Centre
Responded Nov 17, 2023
Dear “Vicente E”, Thank you for staying at the SenS Hotel and Spa – Ubud and Thank you so much for taking the time in sharing your review following your recent stay. I am delighted that you have had a fantastic time with us and I really enjoyed reading about your stay and especially about the hotel location and the meals at the hotel restaurant which you most enjoyed. Please allow me to take this opportunity to thank you for choosing to spend your time in Ubud with us at the SenS Hotel and Spa. I will pass on your kind words to the team for their excellent and friendly service. “Vicente E”, it was a real pleasure to have hosted you, and we hope very much to have the chance to welcome you back to SenS Hotel & Spa again; your 'home away from home' in Bali. Warmest Regards, Sven Remo General Manager
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We arrived at the hotel and were greeted by a delicious welcome drink and cake. The room was clean and spacious. The staff was amazing and friendly. Pasek was great at making us feel welcome and great at giving us recommendations during our stay. We dined many days at the hotel restaurant. The food was delicious and the drinks made by Pasek were SO YUMMY. The hotel is in a great location. I totally would stay here again. Having meet Pasek was one of the highlights of our trip.
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Date of stay: October 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SenS Hotel, Owner at SenS Hotel & Spa, Ubud Town Centre
Responded Nov 17, 2023
Dear “Laura M”, Thank you for choosing SenS Hotel and Spa – Ubud during your recent visit to Ubud – Bali and Thank You so much for taking the time to write a 5* review of your stay with us. I was thrilled to learn how much you’ve enjoyed your stay with us and I am glad that our Services and Facilities has lived up to your expectations. I would also like to thank you for your kind words about the friendliness and personalized service provided by Mr. Pasek making your stay at SenS feel like home. Once again “Laura M”, we truly appreciate your review on TripAdvisor and we all look forward in welcoming you back to SenS Hotel and Spa – Ubud on your next visit to Bali Warmest Regards, Sven Remo General Manager
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Staying at Sens Ubud means witnessing a masterclass in hospitality. Fortunate to visit dozens of countries and countless hotels, we've stayed at every level of accommodation and Sens gets everything right.
* Everyone (and I mean everyone) greets you w a title and your name, and remembers what you tell them, "good morning Mr. Joe, how was the volcano?"
* The room is very clean, comfortable, and well-appointed
* They opened the gym and made breakfast early just for us on requested days
* Massage service is excellent (in room or in spa)
* TAKE THE COOKING CLASS. If you like to cook or the food in Bali, you'll love this. It's on-site and mine was solo so I had two chefs w 40yrs of combined experience teaching just me. At the end my wife joined me to eat the meal. That meal would've cost more at a restaurant than the price of the class and they give you the full recipes to take as well. Thank you Chef Permana!
* Concierge gave us an incredible driver that allowed us to see everything and was a fun, great guy
* Breakfast was included and very good, with a wide variety and eggs/specialty coffees included and made to order. Don't miss it
* You're in the center of town yet somehow on a quiet street. Pro Tip-walk the opposite direction of the main street for some of the most affordable yet best experiences in Ubud (Ray Spa, WW Pizza, White/Yellow Cafe)
* One manager named Yoga was truly outstanding. He made every part of the stay better.
So much more to say also. Hope you have a wonderful trip to Bali and if you can stay here, do it. You'll be glad you did.
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Date of stay: September 2022Trip type: Traveled as a couple
Room Tip:Explore the street Sens is on. Lots of great spots that are easy to miss.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SenS Hotel, General Manager at SenS Hotel & Spa, Ubud Town Centre
Responded Sep 19, 2022
Dear “Vacationer82264”, Thank you for choosing SenS Hotel and Spa – Ubud for your choice of accommodation during your recent stay in Ubud – Bali and it is so wonderful to know that we were able to be a part in making a memorable Bali holiday for you. Many thanks for your delightfully positive review and I am very pleased to hear that our SenS Service Quality was able to make your stay such a memorable one. I am also very pleased to hear that you really enjoyed the cooking class taught to you by our two senior Chefs and it fills me with great joy to know that Yoga really looked after you both throughout your stay at SenS. “Vacationer82264”, it has been an absolute pleasure to have you stay with us and we hope you will consider SenS as your new home in Bali. Thank you again for recommending SenS Hotel & Spa – Ubud on TripAdvisor and we look forward to seeing you both back again soon. Warmest Regards, Sven Remo General Manager
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Hi Nurhidayah, we do not serve pork on the buffet.
However we cannot guarantee whether the meat we purchased from the supplier and use for the buffet is prepared/slaughtered in accordance to proper islamic standards.
Hi Felicity, yes we do have a luggage storage room, to keep your belongings after check-out. Please feel free to let our team at Front Desk know and we will be glad to assist.
Dear Trek17855889504, Thank you for your question. Our price for Denpasar Airport Transfers is IDR 370,000 net. Our price might be slightly higher than the local car rental down the street, but we can assure you that quality of our car, safety and professionalism are as per hotel standards.
Hi Trek17855889504,
We have a total of 96 Rooms at SenS Hotel and Spa - Ubud.
There are also 3 room categories at our hotel:
Superior Rooms - Twin/King
Superior Plus Rooms - Twin/King
Premium Rooms with Balcony - King
Hope this helps..
There are more places to choose from in the Petulu area.
PRICE RANGE
$58 - $86 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaBaliGianyar RegencyUbudPetulu
NUMBER OF ROOMS
96
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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