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The Palms Hotel

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The Palms Hotel
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743 Reviews from our TripAdvisor Community

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Showing 606: English reviews
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Reviewed 3 days ago NEWvia mobile

Brilliant holiday ,great for singles ,couples ,groups etc , good entertainment every night couple of nights debatable but funny ,rooms very clean and comfortable , I'm a very fussy eater but found something every meal time the food was lovely , a big thank you to all the staff who were lovely and helpful , the slightest problem they were...

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Helpful?
Thank Deb V
Management_CFH, Assistant Manager at The Palms Hotel, responded to this review

Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Thank you for your review and we are delighted that you have enjoyed your stay with us. We do appreciate your comments and your support towards The Palms, Beruwala. We look forward to welcoming you back on your future...

New Castle, New Hampshire
Reviewed 3 days ago NEW

We were at The Palms after came fromthe Maldives. Palms were very good place except few things we want to point out. The air circulation in the bath room is bad. I had bad sinus attack during my stay due to to dust and the poor ventilation. Food is just average, which i believe due to very low volume of...

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Helpful?
Thank MarkNut
Management_CFH, Assistant Manager at The Palms Hotel, responded to this review

Thank you for your review and your comment is well taken. I have personally followed through to ensure that this kind of incident is not repeated. I sincerely regret the inconvenience you were subjected to and in the hope that you would provide us another opportunity to restore your confidence. We do look forward to welcoming you back on your...

Abergavenny, United Kingdom
Reviewed 4 days ago NEW

We loved the location of this hotel, right on the beach which stretches for a few miles. It also has beautiful grounds with lots of wildlife around which is exactly what we look for when choosing an hotel so for us it was perfect. All the rooms are facing the sea which is a bonus with a good size balcony....

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Helpful?
Thank sue15Aber
Management_CFH, Assistant Manager at The Palms Hotel, responded to this review

Thank you for choosing The Palms, Beruwala as a place to stay during your visit in Sri Lanka. It's a pleasure to have you with us and had a chance to share your experience while stay with us. It is always a pleasure to receive positive feedback and have our guests describe how they like our facilities. We are so...

Southampton, United Kingdom
Reviewed 1 week ago

We usually take a two week cruise holiday and this was our first 2 week land holiday and WOW, we were converted! We arrived at 10pm on a Friday evening and first impression of the hotel was wow this looks beautiful, we were t disapointed. We were checked in and given our room key and asked to make our way...

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Helpful?
1Thank Alyhels
Management_CFH, Assistant Manager at The Palms Hotel, responded to this review

Thank you for choosing The Palms, Beruwala as a place to stay during your visit in Sri Lanka. It's a pleasure to have you with us and had a chance to share your experience while stay with us. It is always a pleasure to receive positive feedback and have our guests describe how they like our facilities and location. I...

New Plymouth, New Zealand
Reviewed 2 weeks ago

Lovely property on the beach . very clean and nice ocean view rooms, well maintain garden and beach . awesome food. what a delicious desserts, stunning pool . nice layout of lie lows, free pool towels. superb entertainments on Friday and Saturday all pretty .ladies on the floor. like pea cock. wearing blue sarees . Ruchira is the best

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Helpful?
2Thank gpunsiri
Management_CFH, Assistant Manager at The Palms Hotel, responded to this review

Thank you very much for your encouraging comments and we are delighted that you have enjoyed the services & Facilities. We do appreciate your ongoing support of The Palms. Beruwala and look forward to the pleasure of welcoming you back on your future visits. Thanks & regards Ruchira Karunarathne

Victoria, Canada
Reviewed 2 weeks ago

3 night stay as part of a private party. A combination of hosted events & half board. Hosted events,meals, function rooms, bar were excellent as were rooms, facilities like the seafood restaurant & pool. Warm greeting to hotel with excellent, responsive staff. Dining room food as part of half-board was typical Sri Lankan beach hotel fare, combining eastern & western...

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Helpful?
1Thank Moira M C
Management_CFH, Assistant Manager at The Palms Hotel, responded to this review

Thank you for your loyal patronage. We are delighted to know that you enjoy residing with us during your visits to The Palms , Beruwala. and we are delighted to know that you enjoyed the services provided by our associates, our clean and comfortable rooms and the sea food cuisine We hope your stay with us was a memorable one...

Oslo, Norway
Reviewed 2 weeks ago

Hotel grounds was beautiful. The hotel is right at the also beautiful beach, but there's a fence keeping the beach peddlers away from the hotel guests. The staff is courteous and very nice. Rooms are pretty standard, well kept and clean. All the rooms have a sea view and balcony. Ground floor room have direct access to the gardens. The...

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Helpful?
1Thank Simira
Management_CFH, Assistant Manager at The Palms Hotel, responded to this review

Thank you for your review of The Palms Beruwala. Please accept our apologies for the inconvenience caused. We assure you that we will take measures to ensure that these issues do not recur. We appreciate your feedback and look forward to another opportunity serve you better in future. Thank you. Best regards, Ruchira Karunarathne

Kuwait
Reviewed 3 weeks ago via mobile

A lovely hotel right on the beach. There was also a stunning pool and plenty of loungers in the gardens and around the pool. The food was excellent and the staff friendly and helpful. The beach was not great for swimming. The Palms is great for singles or families. It is also very convenient for sight seeing. Highly recommended

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Helpful?
2Thank Lincey123
Management_CFH, Assistant Manager at The Palms Hotel, responded to this review

Thank you for your wonderful review of The Palms, Beruwala. We are delighted to know that you enjoyed your stay with us and enjoy the finest Palms hospitality we have to offer. We do hope your stay with us has been a wonderful and memorable one and we look forward to welcoming you again during your next visit to Colombo....

Hong Kong, China
Reviewed 3 weeks ago

Lovely hotel with huge, sea facing rooms that are clean and quiet. The (smart-casual) restaurant serves good food and the bar serves decent snacks all day. The pool is lovely and I made good use of the gym too, which is clean and modern. I was very pleased overall.

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Helpful?
2Thank RobynQ26
Management_CFH, Assistant Manager at The Palms Hotel, responded to this review

Thank you for your review of The Palms Beruwala. We are delighted to know that you had a wonderful stay with us and enjoyed our comfortable rooms and the services provided by our associates. We look forward to welcoming you again during your next visit to The Palms, Beruwala. Thank you. Best Regards, Ruchira Karunarathne.

Rajkot, India
Reviewed 4 weeks ago

This property seems to be from the British times, requires a lot of renovations in rooms and bathrooms. Rooms are small, not clean and deteriorating. Bathroom had an improvised shower stall, the size 3 feet x 2.5 feet. I do not understand how heavily built people can fit themselves inside. The shower stall had no place to keep your soap/shampoo...

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Helpful?
2Thank rsjadeja
Management_CFH, Assistant Manager at The Palms Hotel, responded to this review

Thank you for your review of The Palms Beruwala. Please accept our apologies for the inconvenience caused. We assure you that we will take measures to ensure that these issues do not recur. We appreciate your feedback and look forward to another opportunity serve you better in future. Thank you. Best regards, Ruchira Karunarathne.

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Airport Transportation
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting

Additional Information about The Palms Hotel

Address: Moragalla, Beruwala 0034, Sri Lanka
Location: Sri Lanka > Western Province > Beruwala
Price Range: $98 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Palms Hotel 4*
Number of rooms: 106
Reservation Options:
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Also Known As:
Palms Hotel Beruwela
The Palms Hotel Sri Lanka/Beruwala
Hotel Style:
#5 On the Beach Hotel in Beruwala
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Questions & Answers

Here's what travelers have asked, with answers from The Palms Hotel staff and other travelers.
37 questions
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Questions? Get answers from The Palms Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Sea View Upper Room From Left Wing”
 of 5 bubbles MarkNut, 3 days ago | Read review
“Our room was on the first floor with a wonderful view.”
 of 5 bubbles sue15Aber, 4 days ago | Read review
“All rooms are balcony sea views”
  • Sunset from our balcony
  • Hotel garden, beyond the Pam trees is the Indian ocean
 of 5 bubbles Alyhels, 1 week ago | Read review
“Ground Floor”
 of 5 bubbles gpunsiri, 2 weeks ago | Read review
“We enjoyed being on the lawn with a view of the pool & ocean”
 of 5 bubbles m0iramc, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question