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Moragalla, Beruwala 0034 Sri Lanka
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Traveler (1309)
360
Panoramas (15)
Room & Suite (313)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#7 of 22 in Beruwala
Location
4.4
Cleanliness
4.1
Service
4.0
Value
4.1
Travelers' Choice

The Palms Hotel is an excellent choice for travelers visiting Beruwala, offering a family-friendly environment alongside many helpful amenities designed to enhance your stay.

While staying at The Palms Hotel, visitors can check out Kechimalai Mosque (1.6 mi), which is a popular Beruwala attraction.

Free internet access is offered to guests, and rooms at The Palms Hotel offer a flat screen TV, a minibar, and air conditioning.

During your stay, take advantage of some of the amenities offered, including a concierge and room service. Guests of The Palms Hotel are also welcome to enjoy a pool and a poolside bar, located on site. For travelers arriving by car, free parking is available.

While in Beruwala be sure to experience local shrimp favorites at FRESH Seafood Restauran.

If you’re looking for things to do, you can check out Barberyn Island Lighthouse (1.1 mi), which is a popular attraction amongst tourists, and it is within walking distance.

Enjoy your stay in Beruwala!

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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Evening entertainment
Airport transportation
Parking
Wifi
Pool / beach towels
Outdoor pool
Restaurant
Breakfast buffet
Poolside bar
Table tennis
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Full body massage
Massage
24-hour security
Concierge
Currency exchange
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Family
1222Reviews55Q+A100Room tips
Traveler rating
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Most Recent
Agnese wrote a review May 11
6 contributions
I recommend this hotel because it has spacious rooms, green surroundings, clean rooms, responsive and friendly service staff. Fantastic hotel general manager Ruchi. Wide offer and delicious food !!! Enjoy your holidays here 🤗
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Date of stay: May 2022Trip type: Traveled
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alkarrar wrote a review May 6
Baghdad, Iraq1 contribution
First time I visited Sri Lanka,Beautiful county,From Air port I selected to stay in Palms Beriwala, I went through the The Palms Beruwala B.com reviews. Wow Superb comments, So from Air port I made a reservation for for 4 Nights, Awesome hotel with luxury rooms. Made a B.com With bed &breakfast. But I had my lunch and dinner from golden palms hotel restaurant, Superb meals, Very tasty, All staff very pleasant, Superb hospitality from Management team,
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Date of stay: May 2022Trip type: Traveled
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James W wrote a review Apr 2022
Camberley, United Kingdom22 contributions8 helpful votes
We had a very enjoyable stay at The Palms at the end of our holiday in Sri Lanka, the staff really went above and beyond to make our stay enjoyable. Sadly initial impressions weren't great as reception was undergoing some works and our room had a few issues. Some aspects of the hotel are looking slightly dated. However Ruchira the manager took charge of the situation and arranged a room transfer, and from then on nothing was too much trouble. Special mentions to Dilshan at the bar and Shan at the pool who could not have been friendlier towards us. The food in the restaurant was excellent, really nice to have an egg station at breakfast, a range of authentic Sri Lankan food and beautiful fresh fruit that was presented with such care. Top tip: head round the beach to Coral Reef seafood restaurant for amazing sunset drinks.
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Date of stay: April 2022Trip type: Traveled
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Suranga wrote a review Apr 2022
Sri Lanka11 contributions2 helpful votes
It was wonderful hospitality offered by the team of the Palm in Beruwala. From the welcome to farewell, the entire team absolutely offered their natural hospitality throughout my stay. The cleanliness of the organization, including the room I stayed in, was fantastic, the food was tasty, and the front office team always delivered their courtesy. Food and beverage service is excellent. The below leaders and their team provided great hospitality and exceeded my expectations.  Mr. Rohan Gamage, GMO Mr.Dinesh, Head of HR Group Ms. Ruchira Karunarathne-RM. Mr. Mr. Sujeewa Hemantha-Accountant Mr. Prasad Dharmasiri-Executive Chef Ms. Nurani Weerasinghe-FOM's Mr. Raj Mohan-F & B Manager Mr. Anil Ranadewa, Asst. Chief Engineer Ms. Sarsi from HR I will recommend it to my family and friends.
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Date of stay: April 2022
Location
Service
Sleep Quality
Room Tip: Rooms are direct ocean View.
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Aaron B wrote a review Apr 2022
Birmingham, United Kingdom129 contributions60 helpful votes
We arrived at the Palms Hotel and were quickly welcomed with flowers and a warm reception. Drink on arrival and bags taken to our room. The hotel is amazing. We have spent two weeks there for our Easter Holiday. Nothing was too much trouble, it was clean and the food was delicious. The staff at the hotel cannot do enough for you. Special mentions to Asanka in the spa, gives the best massages, facials and leg and foot massages. Shan at the pool was very attentive and so was Noyal at the bar. All of these staff shone for us and couldn’t do enough to be helpful during our stay. However all staff were very friendly and nothing was ever too much trouble. We were welcomed to the new year celebrations and we loved every minute of it. We were made to feel very welcome and also made to feel very special. Ruchirer and her team were always so helpful. Checking that everything was in order. I have left the hotel feeling very sad as we felt that many of the staff not only were outstanding, they enjoyed being there and everyone had a smile. The warmth and welcome we received will stay with us all the time. We loved it so much we will be back for another holiday very soon. Thank you The Palms for making our holiday so special. Aaron and Gary
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Date of stay: April 2022Trip type: Traveled
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Lakmina wrote a review Apr 2022
Colombo, Sri Lanka2 contributions
Very good location, hospitality and food. Enjoyed the stay with my family. Spacious location with many activities to do. Nicely set up for any activities supported by well trained staff. Need few modifications to uplift the standards of the rooms, yet value for money.
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Date of stay: April 2022Trip type: Traveled
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Hamidreza E wrote a review Mar 2022
1 contribution
Make reservation under B.com. Reference no. 2358495131 Supetb room 321 Superb service Excellent food.. beautifully maintained garden. Sun set nice. Beach and pool looks beautifull Love this hotel. We are from Iran
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Date of stay: March 2022Trip type: Traveled
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srikanth ch wrote a review Mar 2022
1 contribution
Resort was good, food was nice, service good. Like this hotel very much. Everyone got thrill moments and beach coolness in this place, choose this one for summer time. Enjoy the things here for family, frnds , PPL
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Date of stay: March 2022Trip type: Traveled
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Mark S wrote a review Mar 2022
United Kingdom223 contributions93 helpful votes
We stayed at the Palms in mid-February 2022, two weeks after the hotel re opened to foreign guests following Covid. This, I believe, is highly relevant to this review. We were based at the Palms for two weeks. On arrival we were given a first floor room. It was a good size and had everything we needed. Like most of the hotel, however, it was a bit tired and could have done with a minor refurb. We had requested a quiet room and for a couple of days it was great. At the weekend the hotel is used as a beach break by Sri Lankan folk and by groups of Indian clients on tour. On the Saturday night a Bollywood Disco was held in the function room which we discovered was about 30 feet from our room. Definitely not quiet that night. Similarly on the Tuesday there was a live band downstairs, the night prior to us going on an early start tour. Again, little sleep. We spoke to the reception staff prior to leaving and they had no idea if there would be any music at the weekend when we returned and suggested we asked again when we got back. On returning three days later we were told there would be no music at the weekend. Wrong! Again, a Bollywood type DJ downstairs. By then we were totally out of patience and I spoke to the resident manager who moved us to another room that evening. On arrival at the “new” room the balcony faced right opposite the Beachboys hut, on the beach! Thankfully they had no beach parties while we were there. Little thought given to allocation, there then, considering at least half of the hotel was empty.. I labour this point, as it reflects the overall attitude of the management and the reception staff especially. Some of the staff just seem to be going through the motions and seem demoralised. The hotel and head office were told that my wife is gluten intolerant and also had a dairy allergy. Nothing was in place when we arrived, there was no chat with the chef and we were just left to get on with it. The restaurant supervisor said he would walk around the buffet with my wife each day, after it was brought to his attention, but he only did it for one night. Most of the supervisors have a mobile glued to their ear 24/7. Occupancy at the hotel varied from 30 to 60 people a night, obviously more at the weekends rising to maybe 120. From memory there are 105 rooms, so the management cannot say they were busy! On a positive note, the rest of the staff were great and could not do enough for you. Room boy, bar staff, pool boy, waiters were all super. Maybe they tried harder with a view to a tip, who knows. At least they would chat with you. Local drinks etc were fine and plentiful. No waiting for a drink. At the time of our visit, the food was predominantly local and Indian cuisine. Not a problem for me as I am a curry monster. For anyone not enjoying spicy food, it would be a struggle. There was normally a pasta dish of some description, some fish and a very chewy beef dish. Lunchtimes, depending on occupancy there would be a buffet or a fixed menu. The fixed menu was basically a five-course meal with a choice of two main courses and desserts. The food was extremely well presented and was very nice. Lot to eat for lunch though! Strange there was nowhere to get a snack type lunch though. Again, presumably reduced service due to occupancy. Breakfast was fine. Outside the hotel, the resort was fairly quiet. That being said, we ate/drank out a few times and had no issues with service, food, drink or anything else for that matter. This was my fifth visit to Sri Lanka and I thought I knew what to expect. On balance I am prepared to give the hotel the benefit of the doubt in view of their recent re-opening and the ongoing problems with the economy in the country. Would I return to The Palms? No. The holiday, a covid belated honeymoon, cost a considerable sum of money and we certainly did not receive value for money. We/I have probably stayed in over a dozen hotels in Sri Lanka over the years, and this is easily at the bottom of the list. Hopefully once they have “warmed up” to tourism again it will be once again deserving of some of the earlier reviews that I based my decision to book on. Alternatively, with hindsight, maybe they could have followed the Eden’s example and closed down for this season for a refurbishment? As a footnote, if anyone is staying in the Beruwala/Bentota area, I have a good friend of 15 years standing who is a licensed guide/driver. II am very happy to pass on his details if you PM me.
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Date of stay: February 2022
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drkusum69 wrote a review Mar 2022
Bathinda, India7 contributions2 helpful votes
Horrible Experience ,Staff is not courteous ,Indians are not advised to visit this place, because they prefer only European Guests, however India always supported Sri Lanka.. Vegetarian People have less choices in buffet ,in nutshell not recommended for stay
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Date of stay: March 2022Trip type: Traveled
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PRICE RANGE
$80 - $205 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
palms hotel beruwela
LOCATION
Sri LankaWestern ProvinceBeruwala
NUMBER OF ROOMS
106
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Frequently Asked Questions about The Palms Hotel
Which popular attractions are close to The Palms Hotel?
Nearby attractions include Beruwala Beach (0.1 miles), Moragalla Beach (0.2 miles), and Olympic Jewellers (0.3 miles).
What are some of the property amenities at The Palms Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Palms Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Palms Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Palms Hotel?
Yes, free parking is available to guests.
What are some restaurants close to The Palms Hotel?
Conveniently located restaurants include Coral Reef Sea Food Restaurant, Hilda's Coffee Bar & Sea Food Restaurant, and Sunflower Restaurant.
Are there opportunities to exercise at The Palms Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Does The Palms Hotel have airport transportation?
Yes, The Palms Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Palms Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does The Palms Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Does The Palms Hotel have any great views?
Yes, guests often enjoy the ocean view available here.