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TUI Family Life Orquidea

Traveler (1280)
360
Panoramas (9)
Pool & Beach (194)
About
Location
Cleanliness
Service
Value
GreenLeaders Platinum level
Property amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Babysitting
Breakfast Available
Children Activities (Kid / Family Friendly)
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Tennis Court
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Great View
Family
HOTEL CLASS
Location
Full view
53Somewhat walkable
Grade: 53 out of 100
13Restaurantswithin 0.25 miles
0Attractionswithin 0.25 miles
Contact
Viejos Tendereteros s/n, 35107 Bahia Feliz, Gran Canaria Spain
Name/address in local language
Getting there
Airport De Gran Canaria13 mi
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Reviews & more
2,126Reviews
1,844Photos
605Q+A
100Room tips
Traveler rating
  • 803
  • 692
  • 393
  • 136
  • 103
Time of year
Traveler type
Language
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  • English
Popular mentions
Our 5th visit here - always been very happy with it, but this time the room was not really up to scratch. A very strange mock 4-poster bed, with the mattress sunk into the bed frame, and a 4-inch topper. Very uncomfortable, and couldn't easily sit on the side of the bed due to
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The outdoor premises with 2 playgroynds were great with kids (ours are 3 and 8months) but the room had stairs so we could not let our baby crawl inside. The pool chairs were always reserved with towels, they should have been removed by staff instead of quietly approving of the
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Response from rrppbafe, Director de Relaciones con Clientes at TUI Family Life Orquidea
Responded yesterday
Dear guests, Thank you for sharing your comments regarding your recent stay. It was nice to hear that you found the food good, but unfortunate to read your comment regarding the snack bar. Your comments will be forwarded to the departments to follow up and improve where it's possible. Thank you for your visit and we hope to have the opportunity to welcome you back soon again to our family hotel. With kind regards, Ulrica Andersson
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+7
Rooms were nice, liked the split level which allowed the kids to sleep in a separate space to us, meaning they went to bed more easily. Make sure you download the app to book the kids club. There’s a QR code available on the notice boards in reception (booking opens 24 hours in
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Response from rrppbafe, Director de Relaciones con Clientes at TUI Family Life Orquidea
Responded 1 week ago
Dear guests, Thank you for sharing your opinions. We're glad to hear that you loved the New Years eve's celebrations that we pulled together and that you thought the rooms were nice and the food fantastic. We have taken note of your comments regarding the atmosphere in the buffet restaurant to discuss it for future possible improvements. Thank you & kind regards, Ulrica Andersson
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Had everything you could want for a family holiday. When I first got there I was overwhelmed by the noise around the pool and the amount of giant inflatables! Having never been on a 'Family' Tui holiday before I really did not know what to expect. However, after a while you
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Response from rrppbafe, Director de Relaciones con Clientes at TUI Family Life Orquidea
Responded 1 week ago
Dear Natasha and family, Thank you for taking the time to write a review. It is a pleasure to know that you've had a brilliant holiday here at our lively family hotel and that your daughter made loads of new friends. We are very grateful for your positive comments regarding the Kids clubs, the food and our staff. We'll be looking forward to welcoming you back again. Kind regards, Ulrica Andersson
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Having just arrived home from our first family holiday, at this hotel, we wanted to say what a lovely time we had had. The hotel was clean, the food was plentiful, the entertainment team were excellent and the pools were just perfect. They really catered for families of all
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Response from rrppbafe, Director de Relaciones con Clientes at TUI Family Life Orquidea
Responded 1 week ago
Dear guests, Thank you for sharing your positive comments. It's lovely to hear that you found the hotel beautifully dressed. We want our guests to have a very special holiday and are really glad that it made your Christmas wonderful. Thank you! If you'd visit us again, please don't hesitate to ask for a baby bath in reception and we'll bring it to your room. Thank you for your visit. With kind regards, Ulrica Andersson
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Album Categories
All photosTravelerRoom & SuitePool & BeachDining Family and Play Areas
Professional photo exclusively commissioned by TripAdvisorTUI Family Life Orquidea
The Family Bedroom at the Hotel Orquidea Bahia Feliz
The room - again!!
Photo provided by managementTUI Family Life Orquidea
Standard Double Room
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12345677
How much is it to rent a child’s buggy?
Is there a gym in this hotel
Hi, yes there's a gym with free access for all TUI FAMIL LIFE guests from 16 years old. Kind regards,
0 votes
Show all answers
Are there any nice family restaurants near by and mini golf
Hi, By the end of February the temperature is around 22 degrees. The evenings are a bit colder though. Kind regards
0 votes
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123456121
"fourth floor upwards for a sea-view, rooms numbered below x10 dont get any afternoon sun"
"Higher floor will be quieter"
"We asked for a family room but were given a room with a bed and two sofa beds which did not suit us due to the grandchildren’s age"
"Our room was perfectly located, 5th floor 518, the view was great. The balcony had the sun for most of the day."
"all rooms have a nice view, choose any you would like."
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12345620
PRICE RANGE
$143 - $308 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Orquidea Hotel
LOCATION
SpainCanary IslandsGran CanariaBahia Feliz
NUMBER OF ROOMS
255
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