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TUI Family Life Orquidea

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Traveler (1095)
Room & Suite (366)
Pool & Beach (188)
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Overview
  • Excellent39%
  • Very good33%
  • Average18%
  • Poor6%
  • Terrible4%
Travelers talk about
“big daddy”(246 reviews)
“split level”(91 reviews)
“kids club”(209 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
All hotel details
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Reviews (1,953)
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634
472
290
98
63
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All reviewsbig daddysplit levelkids clubentertainment teamthomson staffthomson familypool areael sultanevening entertainmentsnack barkids buffetgreat holidayplenty of choicechocolate fountainbusy hotelsummer holidaystapas restaurant
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1 - 5 of 1,557 reviews
Reviewed today via mobile

A lot of kids is sick and vomiting all overs the place. Hotel is not cleaned and the pool looks horrible. Hotel staff say it is no problem and not aware of any sick guest, so guess they do not bother. We will never stay...More

1  Thank Jørn N
Reviewed yesterday via mobile

if you want to spend your relaxing holiday with 700 other families in a hotel that was designed to accommodate around half that number, then this is the place for you. Good luck getting into the pool, which resembles something similar to a holy festival...More

2  Thank frank f
Reviewed yesterday via mobile

This hotel is amazing we came on the 14/06/18 currently on are last day. The food is great something for everyone. The rooms are great & modern. We currently had rooms 714 & 715 and the views from are rooms was spectacular. The photo I’ve...More

2  Thank misspljohnson
Response from Ulrica A, Director de Relaciones Públicas at TUI Family Life OrquideaResponded today

Dear Guest, many thanks for recently staying at TUI FAMILY LIFE ORQUIDEA. We hope you had a safe trip back home and appreciate receiving your nice feedback via Tripadvisor. It is a pleasure to hear that you had a smooth and pleasant time at the...More

Reviewed 2 days ago via mobile

We stayed for a fortnight all inclusive, our room was split level but after the first tumble our 2 year old navigated the steps fine for our stay. Room was spacious with a large sunken lounge and balcony, we had a cot for our son...More

3  Thank McPhil
Response from Ulrica A, Director de Relaciones Públicas at TUI Family Life OrquideaResponded today

Dear McPhil, greetings from TUI FAMILY LIFE ORQUIDEA! We hope you had a save trip back home. Thank you very much for letting us know your feedback through Tripadvisor. It is a great pleasure to hear that your enjoyed your time with us and would...More

Reviewed 2 days ago via mobile

This is a good family hotel, however there are some cons that would put me off coming back. Here are some suggestions for you guys: 1. Do not by any means buy baby sitting through Thomson. We got the evening babysitting which apparently they were...More

Thank Ioana I
Response from Ulrica A, Director de Relaciones Públicas at TUI Family Life OrquideaResponded yesterday

Dear Guest, thank you for choosing TUI FAMILY LIFE and for sharing your impressions on Tripadvisor. We are very happy to hear that you liked our hotel, the food, our staff and our clean rooms which you found comfortable . We apologize for the babysitting...More

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About
Awards & Recognition
GreenLeaders Platinum level
Amenities
Top amenities
Pool
Beachfront
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Children Activities (Kid / Family Friendly)
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Tennis Court
Outdoor pool
Details
Price range
$141 - $278 (Based on Average Rates for a Standard Room)
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$141 - $278 (Based on Average Rates for a Standard Room)
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (1095)
Room & Suite (366)
Pool & Beach (188)
Dining (187)
Amenities (134)
Family and Play Areas (12)
Questions & Answers
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shatak
June 16, 2018|
AnswerShow all 3 answers
Response from Ian1968Skyblue | Reviewed this property |
They usually do a keep fit class in the early morning, aqua fit at midday. Football games for adults and older children, rounders, touch rugby for younger children, water polo. Dance club for little ones, dancing round the... More
0
Votes
Jason_hancox
June 11, 2018|
AnswerShow all 2 answers
Response from Sarahw1977 | Reviewed this property |
Our 4 year old loved it. There is a kids pool with a slide etc which our child spent hours in nearly every day. Entertainment every evening all the kids seemed to join in. There are a couple of playgrounds and indoor games... More
1
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Room Tips
"If available and there are more than 3-4 of you, try to book a 2-bedroom Suite - very spacious and worth the..."
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"Not a room over the entertainment"
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"All rooms are great"
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"If you have a sea view, go for a high floor as the palm trees obscure the view."
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