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Iberostar Pinos Park

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Carretera de Sa Font de Sa Gala 33, 07589 Font de Sa Cala, Majorca Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (511)
Pool & Beach (99)
Room & Suite (67)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 09/29/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Iberostar Pinos Park
Updated 09/29/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 4 hotels in Font de Sa Cala
Location
Cleanliness
Service
Value
Travelers' Choice
The Iberostar Pinos Park hotel is perfect for those who seek a unique holiday in one of the lesser-known and most beautiful parts of Majorca: Sa Font de Sa Cala. It's a hotel designed for families with children who fancy a little fun with all kinds of activities, games and sports. With the Monkey Club, Dolphin Club, children's park, professional shows, and fun pool with slides and waterfalls, we assure you that it's impossible for them to get bored. And, while the kids play with other kids and our instructors, the adults have time to do many things: explore the hidden treasures of Majorca's marine life, play tennis, go to the fitness centre and play other sports, enjoy some entertainment for adults, rest in the comfortable rooms and suites, savour delicious local and international cuisine or, of course, relax either in the outdoor pool with sun loungers or on the magnificent beach that's next to the hotel. "Wave of Change" is a pioneering initiative from Iberostar group to reduce the use of plastics, to promote responsible consumption of seafood and improve coastal health.
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Property amenities
Free public parking nearby
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Diving
Indoor play area for children
Street parking
Wifi
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Kids' meals
Snack bar
Poolside bar
Game room
Mini golf
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Table tennis
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Laundry service
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Room features
Air conditioning
Private balcony
Safe
Wardrobe / closet
Flatscreen TV
Bath / shower
Room types
Ocean view
Pool view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
English, French, Spanish, Catalan and 1 more
823Reviews71Q+A29Room tips
Traveler rating
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Popular mentions
Lui2005 wrote a review Oct 25
Rio de Janeiro, RJ9 contributions6 helpful votes
No Flexibility about early check out . We were at the Tennis World Championship where 50% of the players loose in the 1st round and need to leave earlier . The resort was unflexible to accept it. We were told at the check in that our package included drinks . They tried to charge us drinks every single meal !!!
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Review collected in partnership with Iberostar
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
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Response from Iberostar Hotels and Resorts, Other at Iberostar Pinos Park
Responded yesterday
Dear Luiz, It has been a pleasure to serve you at our popular 4-star establishment in Mallorca and we thank you for taking the time and effort you have taken to share your review, We sincerely regret any misunderstanding and that despite our very best efforts, we were unable to meet your needs. We welcome all guests with gratitude at our establishment and we do our utmost to please each and every one of them. We are saddened this is not the impression you received and we appreciate your very helpful feedback. Luiz, we apologise if your stay with us seemed less than perfect. We hope to see you again in the future so we can truly exceed your expectations. Until then, we wish you the very best. Kindest regards, Quality Manager, Iberostar Pinos Park
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Becky M wrote a review Sep 2021
1 contribution1 helpful vote
We have just returned from our second stay this summer. Yet again we had another amazing holiday. The staff are fantastic. From the minute you walk into reception you are made to feel so welcome. The restaurant and bar staff are superb and always remember our drinks order each time we visit the bar. The entertainment and fitness team go above and beyond to make our stay so much fun. The kids absolutely adore them all! A huge thank you to everyone at pinos park, you are all amazing ❤️ We can’t wait to return again next year!
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Date of stay: September 2021Trip type: Traveled with family
1 Helpful vote
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Response from Iberostar Hotels and Resorts, Other at Iberostar Pinos Park
Responded 3 weeks ago
Dear Becky, We would like to express our appreciation for your kind words and your loyalty to us, it has been a pleasure to serve you and your family. It was a pleasure to read your description of our establishment and it motivates us to maintain our standards. Of course, we will relay your compliments to our team, they will be delighted to know that they enhanced your holiday experience. It would be an honour to serve you again in the future at our hotel, until then we wish you all the best. Kind regards, Quality Manager, Iberostar Pinos Park
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celsius wrote a review Sep 2021
Chislehurst, United Kingdom21 contributions14 helpful votes
+1
Visited this hotel mid September. After a very early start and long journey, myself, husband and three year old daughter finally arrived at the Iberostar Pinos Park. After a warm welcome and glass of cava, we were informed they had no reservation for us which resulted in us spending 4 hours trying to deal with Alpha Rooms, who we booked through. After getting nowhere, we had to pay the hotel directly in order to stay there, as they said our holiday company had cancelled our reservation in July (after having paid them in full, but this was not the hotel’s fault, although I believe they could have been more gracious about the situation after seeing how upset we were). We were finally shown to a sea view room which is what we had originally booked, which was tiny, stunk of mould and had no sea view, just a fence. Asked to move rooms which they organised for us, and we were moved to a bigger room alongside the kids pool/tennis court and near the entertainment. Not happy!!! First night all we could hear was booming from the disco/show, plus, on top of our hotel’s entertainment, we could also hear the noisy entertainment from the hotel across the street. Next morning and feeling weary, we finally unpacked and headed to the pool where it was impossible to get one sun bed, let alone three, due to people hogging them all first thing. Ended up finding some beds by the kids pool which is an extremely ugly area in need of some serious TLC, as does much of the hotel. Once we accepted we weren’t going to have the holiday we’d hoped for, we just got on with it and made the best of it. Having criticised the hotel, I would like to note some good points: 1. Restaurant, entertainment, bar and kids club staff - they were so friendly and helpful. 2. Food - although a little boring going to the same restaurant for breakfast, lunch and dinner, the food was tasty and they had a very large selection of different foods/flavours and all very fresh. Shame they don’t have any a la carte restaurants as part of their all inclusive package. Try and get a table outside unless you want to feel like you’re back at school! If you want Rioja, you have to pay extra for it. 3. Beach - nice to be so close to the beach, although we had bad weather when we were there and a load of seaweed swept up onto the sand which wasn’t cleared - I guess it’s just a public beach so the hotel is not responsible for this. 4. Small cove to the left of the hotel accessed by a pathway - was pretty but loads of jellyfish, so not suitable for swimming, especially with a 3 year old. 5, Maintenance men - our air conditioning didn’t work and they spent hours sorting it out for us. 6. Shower - powerful and plenty of hot water. 7. Archery - my husband enjoyed this. 8. Maria on reception - lovely lady. 9. Evening entertainment/shows which we ended up going to as could hear from our room anyway - the musicals night and acrobatics were great. The clientele at this hotel is predominantly German which is fine with us, but expect to be in the minority if you’re English. For us, the hotel needs some money and love put into it - the rooms are soulless, smell damp and have the most basic of furniture, small windows, dark etc. And the fact that if was only 80% full and you still couldn’t get a sunbed, makes me think they need to come up with a solution to stop people reserving their sun beds so early. Everyone should have the opportunity to get a good spot now and again. I did witness a member of staff put a laminated sign on one one day saying it wasn’t allowed to reserve beds as they had towels on but had been vacant for hours, and when the family got back, they just chucked the sign on the floor. All in all, we ended up having a decent week, but we will not be returning.
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Date of stay: September 2021Trip type: Traveled with family
1 Helpful vote
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Response from Iberostar Hotels and Resorts, Other at Iberostar Pinos Park
Responded 4 weeks ago
Dear guest, Thank you for your review of our popular 4-star establishment, it has been a pleasure to serve you and your family. First and foremost, we regret to read about the situation and that despite our best efforts, we were unable to meet your expectations. Our staff do their very best to ensure that our guests are given the necessary care and attention needed to make sure that they can enjoy their well-deserved holiday. Following from this, we offer a range of modern pristine rooms to choose from such as sea-view doubles, sea-view family rooms, sea-view suites, garden-view doubles and much more. Therefore, we are disappointed this is not the impression you received and we will look into your areas of concern. Regarding noise and activity, our staff are mindful about keeping noise levels to a sensible limit. However, as this is a family-friendly hotel, it is our aim to provide all our guests with the opportunity to enjoy a superb holiday and we try our very best to combine lively attractions with peaceful ones. However, we apologise for any inconvenience. Regarding sunbeds, we regret that at times during your stay it was difficult to find some available. We kindly suggest that on a future occasion to convey to our pool staff any difficulties and they will gladly provide assistance. On the other hand, we are delighted that our dynamic animation programme, varied gastronomic offer and sporting activities were to your liking. We hope you have taken home some memorable moments of your stay with us and we hope to have the honour of having you and your family in our hospitality again at Iberostar. Again, we thank you for your constructive comments as we can only improve our services on the basis of constant dialogue with valued guests like yourself. We hope you had a safe journey home and we wish you all the best. Kindest Regards, Quality Manager, Iberostar Pinos Park
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Fabian H wrote a review Sep 2021
Pfinztal, Germany1 contribution
It was the second time we were at Pinos Park and it will definately not be the last time. Its not very often that you feel in such a way 'at home' in a hotel. Thanks to the whole team and in particular to Mickey, Jesus and the whole animation team. :-)
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Date of stay: August 2021Trip type: Traveled with family
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Response from Iberostar Hotels and Resorts, Other at Iberostar Pinos Park
Responded Sep 13, 2021
Dear Fabian, First of all, we would like you to accept our appreciation for the loyalty you have shown us by returning to our hotel for your most recent holiday. We have treated your description as a success story and your comments show that we are on the right track with our numerous efforts and our attention to detail. We would like to thank you once again for your kind review and will be delighted to welcome you back to our hotel again soon. Best Regards, Quality Manager, Iberostar Pinos Park
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Magdalena M wrote a review Aug 2021
9 contributions3 helpful votes
+1
Very nice hotel with amazing wievs! We have spent here 10 days as familly vacation. It is a Perfect hotel for kids! They have 5 pools and each pf them is accessible for kids (the depth of pool increases gradually). Kids club open every day in two 2hours sessions. Mini disco every day (can get loud) and as from 21:30 till 22:30 thematic shows. Delicious food! Grilled seafood, fishes and paella served every day! Apart from that a great choice of meets, veggies and desserts. Hotel is very clean, staff friendly and helpful! We will be back!
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Date of stay: August 2021Trip type: Traveled with family
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Response from Iberostar Hotels and Resorts, Other at Iberostar Pinos Park
Responded Sep 1, 2021
Dear Magdalena, We would like first of all for you to know that we are really pleased that you had such an excellent holiday with us at our hotel. Every area and every service of our hotel is designed to provide a quality holiday experience, and whenever we receive confirmation this has been achieved we consider it a success story. We would like to thank you once again for your appreciation and hope to welcome you back again soon. Best Regards, Quality Manager, Iberostar Pinos Park
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PRICE RANGE
$112 - $283 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
iberostar pinos park hotel font de sa cala, iberostar hotel pinos park, pinos park iberostar
LOCATION
SpainBalearic IslandsMajorcaFont de Sa Cala
NUMBER OF ROOMS
203
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Frequently Asked Questions about Iberostar Pinos Park
Which popular attractions are close to Iberostar Pinos Park?
Nearby attractions include Cala Mesquida Beach (4.5 miles), Cuevas de Arta (1.9 miles), and Cala Agulla (2.7 miles).
What are some of the property amenities at Iberostar Pinos Park?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Iberostar Pinos Park?
Top room amenities include air conditioning, a flat screen TV, and a pool view.
What food & drink options are available at Iberostar Pinos Park?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Iberostar Pinos Park?
Yes, free public parking nearby and street parking are available to guests.
What are some restaurants close to Iberostar Pinos Park?
Conveniently located restaurants include Restaurant Los Arcos, Steakhouse Tennis Bonanza, and Es Coll d'Os.
Are there opportunities to exercise at Iberostar Pinos Park?
Yes, guests have access to a pool and a fitness center during their stay.
Which languages are spoken by the staff at Iberostar Pinos Park?
The staff speaks multiple languages, including English, Spanish, French, German, and Catalan.
Are there any historical sites close to Iberostar Pinos Park?
Many travelers enjoy visiting Es Claper des Gegants (2.4 miles).
Does Iberostar Pinos Park have any great views?
Yes, guests often enjoy the ocean view available here.
Is Iberostar Pinos Park accessible?
Yes, it offers reduced mobility rooms and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.