Hotel located very beautiful beach area. Pool has good view and room setup is amazing. F&B service is excellent. Some food taste are not familiar to us but overall foods are okay. Staff are very friendly to all customers not only us. it is very good point for the hotel. my wife took spa treatment, she said that they provide excellent service. her therapist Manel did such a great job. Thank You all of you to make our holiday especial. love to visit again. *my idea is provide more Sri Lankan authentic foods and prepare the foods match with the local taste. Provide some excursions
We had a wonderful experience at the fortress resort. We celebrate our anniversary at the fortress and cake is very delicious. Highly Recommend to Anyone. Warm and remarkable reception. Wonderful place to relax.Staff was extremely friendly. Delicious Foods. Hope to see you again
Absolutely fabulous hotel. On arrival when the main doors are opened it takes your breath away. Food was amazing, staff were very helpful and friendly and couldn’t do enough for you. The rooms and pool were fantastic. Had a spa treatment which was very relaxing. Will definitely go back.
We went here for dinner this week- and the place is very impressive as a building and location. We ate in the main restaurant area which has a nice ambience and at the moment is naturally very quiet. The food it self was well presented and tasted good- but I felt like we were really oversold on what we needed for 2 people - it could have fed 4 of us. This was despite the fact we asked. So enjoy - but just go easy on the portion sizes as you will end up wasting food. Overall a good experience
We couldnt fault this hotel. It was so beautiful. The room was amazing, first floor sea view, bed and towels changed every day, decorated with flowers and balloons on my birthday. The staff are wonderful, just cant do enough for you, towels on our sun beds every morning, such lovely friendly people. The restaurant was a really high standard without a high price, could quite happily spend the evening there, lovely bar area for after dinner drinks. The pool and garden area was perfect and the sunset was amazing. Galle is a 20 min ride away in a tuktuk and will cost about £12 return. There are lots of trips you can do, we didnt, was there to relax which we certainly did. Will definitely return, was one of the best hotels we have stayed in. Thank you for a wonderful holiday.
Arrival was great , long journey but 120 miles of straight road , no potholes and smooth. Arriving at the hotel we were greeted by staff , with there unforgettable greeting , after 10days of trying to learn it , gave up on day 10 !! To many to thank but the pool staff were fantastic and release of the baby turtles was quite emotional. Thank you all for a very nice stay , given the situation the country is in everyone was tremendous , the manager without going into detail went out of his way for us , which of course we were extremely grateful. Had a birthday treat for my wife , your team can sing happy birthday really well , thanks for the cake. Rooms were clean and airy with sea view and high vaulted ceilings, cleaned to a very high specification, sea great for surfing warm with a safe swimming area , protected from the high surf. Please pass on our gratitude for looking after us so well and would have no hesitation in recommending your hotel to anyone, including families.…
Wonderful place to relax with your family. Magnificent koggala beach will never disappoint you. Staff was extremely friendly even to local guests. They treat every guest with same respect. Room we booked was very spacious with a massive bathroom.
We stayed in one of the suites with the plunge pools on half board. The rooms were great and our personal valet was amazing, making sure that we wanted for nothing. The food was good and the chef will accommodate your wishes and makes things that are not on the menu. Had such a lovely time in this luxurious hotel and never felt like there were too many people around. Would stay here again without a doubt.
From the moment we checked in we were treated like royalty. A welcome drink and a tour of the hotel followed. The rooms are amazing- we were in room 39. We had the Teppanyaki meal experience, the fine dining experience and also the regular buffet which were all excellent. Sri Lankan night and Barbecue night were as well. Positives: Welcome Check in/ check out Spa treatment Rooms size, quality and modernity Good quality, availability and amount of food Good service - always remember your names and drinks order Pool staff are excellent Gym Cleanliness and hygiene of everywhere Sri Lankan night Gardens Library Ambiance Location Pool size and temperature Only one tiny negative was the volume of the saxophonist under our balcony on the last night when we had to leave at 6am for our flight. So maybe ask for a room away from the bar area. Thank you to all the staff for making this a wonderful 5 night stay! This was truly a 5 star experience.…
My wife and I spent 4 days at the Fortress from 30th March to April 1st, our first holiday in more than 2 years due to the ongoing COVID situation. We were looking for a quiet resort by the sea, and the Fortress delivered. It's a beautiful property and really well-maintained. The size of the property relative to the number of guests (at least during our stay) ensured that it was neither empty (which can get creepy in my experience) nor super-crowded, which is of course not relaxing. The rooms are beautiful (we had a beach room), the staff is courteous and efficient, and the food is delicious. The sunset from the property is to die for. It's also close to Galle, Unawatuna or (if you like surfing), Weligama Bay, so you can take day trips if you like. In short, it's a great place to unwind. You won't regret it.…